Request for Proposal (RFP) for the Provision of Cash Based Intervention (CBI) Services
- Career Category: Call for Proposals
- Location: Phnom Penh
Purpose:
At the Mission level, IOM is committed to scaling up cash-based responses with greater transparency and accountability to safeguard cash distributions. Currently, IOM is implementing multi-million USD projects using Cash-Based Intervention (CBI) as a key response modality. This underscores the need to expand the pool of Financial Service Providers (FSPs) to support operations more efficiently and effectively.
IOM seeks FSPs capable of offering diverse cash delivery mechanisms both direct cash and digital solutions across four target provinces—Preah Vihear, Banteay Meanchey, Oddar Meanchey, and Battambang. These services must be widely accepted by partners, stakeholders, local authorities, and beneficiaries.
This ToR aims to identify providers with proven capacity, experience, extensive reach, and interest in delivering solutions aligned with program requirements, leveraging appropriate technologies where feasible.
Lots for Vetting:
In the application process, FSP should submit proposal, as per the operational context in each location that they are able to access. FSPs can submit proposal asper their capacity, coverage and technology. FSPs should submit technical and financial proposal including an area mapping that identifies the province and districts they are applying.
- Direct cash, cash delivery in transit, cash delivery over the counter including money transfer agents and traders
- Electronic vouchers and pre-paid card for cash transfer, and
- Mobile money enrolment and transfer
Eligibility
- The Financial Service Provider should provide detail information on the following:
- Previous experience on humanitarian cash transfer in partnership with International Organizations, NGOs and UN agencies
- Experience in working with the UN system in Cambodia
- Efficiency and effectiveness of the disbursement of beneficiaries including the maximum time between the transfer by IOM to the FSP and the availability of funds to the beneficiaries (in number of days)
- Plan and capacity to expand the cash transfer services to potential beneficiaries (1,000 beneficiaries per location per day) within an established timeframe (5 days)
- Having enough liquidity to deliver cash to 1,000 beneficiaries per location per day, equivalent to AFN 20 million within the established timeframe (5 days)
- Having appropriate, user-friendly and tested technology with alternative mechanisms
- Security of payments and beneficiaries
- Accuracy of the accounts, reconciliations and reports of disbursement
- Usability and ease of use of the mechanism, based on the comments/suggestions from beneficiaries Effective access to financial services by the beneficiaries, considering their specific vulnerability
- Industry compliance to the national financial service provision