Warehouse Operator Specialist with DSV Air & Sea (Cambodia) Co., Ltd

BTDC-ID: 40760

Closing Date: 27-Aug-2026

Warehouse Operator Specialist

Office Address

Building 113C, 3A Floor, Mao Tsetoung Blvd, Khan Boeng Keng Kang, Phnom Penh, Cambodia

Contact Name

DSV Air & Sea (Cambodia) Co., Ltd.

Phone

Email

TO: career@kh.dsv.com

Website

www.dsv.com

Announcement Description

DSV A/S is one of the world's leading providers of supply chain solutions. The company combines its core products of Air Freight, Ocean Freight, and Logistics to deliver globally integrated, tailor-made end-to-end solutions.

DSV A/S operates a global network with some 1400 offices and logistic facilities in more than 80 countries, as well as employs 55,000 people worldwide who deliver a comprehensive service to the highest quality standards.

Warehouse Operator Specialist

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Workplace Circumstances

Environment: Office
Languages: English, Khmer
Location: Phnom Penh

Position Circumstances

Career Category: Logistics, Customer Service/Support, Business Administration
Schedule:Full-time
Salary: Negotiable

Position Summary

The purpose of this position is to act as the main point of contact between our customers and the warehouse floor team. The candidate will serve as the first point of contact for customers and help resolve any problems or concerns related to receiving, storing, moving, and shipping supplies, stock, and materials to and/or from the warehouse. The candidate will also be responsible for coordinating with trucking subcontractors to ensure timely delivery for the customers.

Duties & Responsibilities:

Customer Service
Provide and maintain good customer service and resolve customer issues effectively.
Ensure customers are treated professionally and receive excellent service during the shipping and receiving of cargos to and from the warehouse.
Anticipate and defuse potential problems through face-to-face, phone, or email communication with customers.
Coordination with Warehouse Floor Operations
Use the Warehouse Management System to track and monitor all inbound and outbound shipping requests to and from the warehouse.
Document Cargos receipts and process Cargos releases with a strong focus on accuracy, efficiency, and time management.
Maintain strong inventory control and coordinate inbound and outbound shipping requests.
Coordination with Trucking Subcontractors
Ensure bookings are made with subcontractors for delivery orders.
Prepare the relevant paperwork required from customers and subcontractors as stated in the SOP.
Track deliveries handled by subcontractors and ensure they are completed within the timeline agreed in the contract.
Monitor subcontractor performance and KPIs.

Expected Profile of Candidates

Qualifications:

Bachelor's Degree

Work History:

Warehouse operations or a customer service position for 1 year as a minimum

Skills & Knowledge:

Soft Skills

Good collaboration and influencing skills.
Result-oriented mindset.
High level of personal excellence and accountability.

Interested candidates should send their CV with a recent photo, cover letter stating their motivation to apply, academic records, and certificates to email provided in the contact details.

Please state the position you are applying for in the subject field of your email and indicate your salary/allowance expectation in your application. Only shortlisted candidates will be notified.