Consulting Manager
Position Circumstances
- Career Category: Exec. / Management, Consultancy
- Schedule:Full-time
- Salary: Negotiable
We are looking for a motivated, outgoing, and confident Consulting Manager fluent in Khmer, English, and Chinese to join our growing team and drive sales for our business. The ideal candidate will be responsible for managing leads, converting inquiries into clients, and providing accurate information about immigration pathways. This role is ideal for someone who is persuasive, culturally aware, and passionate about helping clients navigate life-changing immigration decisions.
Benefits
- Monthly phone allowance
- Insurance/ NSSF
- Sales commission
- Seniority
- Career growth opportunities with management potential
- Join an experienced and dynamic team
Duties & Responsibilities:
- Promote immigration services to prospective clients in person, online, or via phone.
- Proactively contact leads, follow up on inquiries, and convert prospects into clients.
- Use multilingual communication to connect with English-, Chinese-, and Khmer-speaking communities.
- Conduct preliminary client consultations to understand immigration goals and assess eligibility.
- Clearly present suitable immigration programs, pricing, timelines, and required documentation.
- Build trust and long-term relationships with clients from diverse cultural backgrounds.
- Maintain regular communication with potential and current clients to ensure high satisfaction.
- Track leads and client interactions in CRM systems and maintain accurate records.
- Participate in promotional events, webinars, and community outreach programs targeting Chinese- and Khmer-speaking populations.
- Assist in translating promotional materials or interpreting during client sessions when needed.
- Contribute ideas to marketing campaigns and social media content based on market trends.
- Stay updated on immigration policies and service offerings.
- Brainstorm and share best practices with colleagues to improve group sales results.
- Work closely with case processing teams to ensure smooth handover after sale.
- Coordinate with internal departments to resolve client inquiries and issues promptly.
- Bachelor’s degree
- At least 3–5 years of experience in sales, consulting, client services, or a managerial role
- Fluency in Khmer, English, and Chinese (both written and spoken)
- Excellent communication, persuasion and negotiation skills
- Clear and confident phone etiquette and teleconsulting skills
- Customer-focused mindset to understand and address clients’ immigration needs
- Highly motivated in a sales-driven role and able to work under pressure
- Ability to adapt quickly to immigration changes
Marketing Specialists (2 Positions)
Position Circumstances
- Career Category: Sales / Marketing, Business Administration
- Schedule:Full-time
- Salary: $550 - $650
We are looking for a dynamic and experienced Marketing Specialist to join our team. The ideal candidate will be deeply familiar with SEO, SEM and proficient in leveraging all social media platforms to enhance our brand’s online presence and lead generation efforts. As a Marketing Specialist, you will act as a liaison between our business and the customer in order to establish trust, increase knowledge, and drive more sales for our company.
Benefit
- Monthly phone allowance
- Insurance (NSSF, Forte)
- 13th month Salary
- Seniority
Duties & Responsibilities:
- SEO and SEM Strategy Development: Develop, implement and manage our SEO and SEM strategies to increase online visibility and improve our search rankings. Arranging the effective distribution of marketing materials;
- Content Creation and Management: Create compelling content for our website and social media platforms, ensuring it is optimized for search engines and user management.
- Social Media Management: Manage and grow our presence on all relevant social media platforms, including Facebook, Instagram, LinkedIn, Tik Tok, and others.
- Analytics and Reporting: Monitor and analyze the performance of digital marketing campaigns and social media activities using analytical tools. Provide regular reports on key metrics and insights to guide strategy.
- Market Research: Conduct market research to identify trends, • competitor strategies, and new opportunities in the immigration consultancy field.
- Campaign Management: Plan and execute digital marketing campaigns, including lead generation, email marketing and social media advertising
- Brand Promotion: Work collaboratively with other team members to promote our brand and services effectively to our target audience
- Any other relevant duty as assigned by the General Manager and the parent company in Singapore to assist with the smooth running of the company.
- Qualifications
- Bachelor's degree in Marketing, Communications or a related field.
- Proven experience in SEO, SEM and social media management.
- Strong understanding of current digital marketing concepts, strategies and best practices.
- Experience with Google Analytics, Google Ads and other analytical and advertising tools.
- Excellent content creation and writing skills.
- Ability to work independently and in a team environment.
- Strong analytical skills and data-driven thinking.
- Requirements
- Good working knowledge of Microsoft Office (Word, Excel, Outlook, Internet and E-mail…etc.)
- Strong communication, interpersonal, and leadership skills
- Ability to multi-task in a pressured environment
- Excellent command of both oral and written English
- Ability to demonstrate professional, pro-active, and mature demeanor
- Being patient, friendly, and comfortable with the prospects
- Ability to identify and solve problems
- Ability to stay focused and keep client’s information confidential
- A team player and have strong people relationship
- Strong organizational, interpersonal, communication and convincing skills
- Ability to demonstrate high level of commitment and trustworthiness.
