Systems Administrator
Job Description
The Systems Administrator (SA) champions the K360 proprietary IT platform system of Khiri Travel. The system handles Sales, Reservations, Operations and Finance and is the archive of suppliers and rates. K360 is designed to drive efficiencies and productivity. Part of the Contracting team, the SA understands the power of technology and sensible workflow processes to impact the business on a country level.
Reporting to: General Manager
Terms and Conditions:
- Full time, 5 days a week, with flexible scheduling (office is open 6 days a week and open on public holidays)
- Based at our Phnom Penh office
- A friendly and outgoing team, that celebrates successes frequently
- Career advancement opportunities in the Khiri Travel organization
- Holidays as per the Cambodia Ministry of Labor
- Attractive salary based on experience
- Probation for 3 months
- Strict confidentiality of Company’s business information
- Annual discretionary bonus
- Monitor user activity and usability of K360 accordingly
- Training users on the correct use of K360 Standard Operating Procedures
- Serve as ‘go to’ expert for K360 for the country team
- Performing problem-solving tasks when alerted by a user or monitoring system
- Prepare management reports as needed to assess productivity, supplier production, etc.
- Identify areas of concern or needed attention, and improve overall company performance through close cooperation with the System Specialist at Khiri Core team
- Support the Contracting Team with the system and data input of products
- Support the Contracting Team by making sure there is consistency and standards for product and package inputs on K360
- Share constant feedback to all departments on the use of K360 to encourage efficiency and productivity to the team
- Be an ambassador of the Khiri Travel value proposition, brand, mission, and values.
- This role profile is not exhaustive; it may be amended from time to time to meet the needs of the business