Operations Coordinator

with Khiri Travel (Cambodia)

BTDC-ID: 20974
Closing Date:

Announcement Positions

Announcement Description

Khiri Travel

Creativity, service-minded and a genuine passion for responsible travel are at the core of all we do at Khiri Travel. We’re real specialists in each of our destinations, living up to our reputation, we share our passion for discovery. We love what we do and that shows in the team spirit. As the leading destination management company in Asia it is our mission to deliver creative and personalized itineraries, with the highest standard of service to discerning tour operators worldwide; we hold ourselves accountable for the triple-bottom line: people, planet and profit. Not only are we passionate about experiential, responsible travel, but we also leverage technology to drive efficiencies and boost productivity across our business units and Khiri Core support office.

Announcement Positions

Operations Coordinator Apply Now

  • Category: Business Administration, Exec. / Management
  • Location: Phnom Penh
  • Schedule: Full-time
  • Salary: N/A

Reporting to: General Manager / Operations Manager

Job Description

Based in Phnom Penh, the Operations Coordinator (OC) plays a key role in the organization, execution and delivery of daily operations in Phnom Penh and Cambodia. Working closely with the sales teams to ensure that all booked services including transport services, transfers, guides, resturants and accommodations are booked, confirmed and re-confirmed for all of Khiri Travel’s pax on the ground. The Operations Coordinator will ensure that all correct business partner branding is being appropriately used and utilized.

This role profile is not exhaustive; it will be subject to periodic review and may be amended from time to time to meet the needs of the business.

What we offer:

  • Full time, 5 days a week, with flexible scheduling (office is open 6 days a week and open on public holidays)
  • Based at our Phnom Penh office, travel to Siem Reap and other destinations within Cambodia as required.
  • A friendly and outgoing team, that celebrates successes frequently
  • Career advancement opportunities in the Khiri Travel organization
  • Holidays and benefits as per the Cambodian Labour Laws
  • Annual discretionary bonus
  • Salary range between ( xxxx)
  • To organize and arrange services for clients in Phnom Penh and when required other destinations within Cambodia
  • To manage and ensure excellent quality of service levels from guides and transport suppliers
  • To manage the relationship with some local ground suppliers
  • To conduct regular quality inspection trips of transport vehicles, guides, hotels and products and to provide meaningful reports for management
  • Identify areas of concern or needed attention, and improve overall company performance and client experience
  • Prepare management reports as needed to assess productivity, efficiencies and performance
  • Be an ambassador of the Khiri Travel value proposition, brand, mission, and values
  • Cambodian National
  • Excellent command in spoken and written English
  • At least 2-3 years of work experience in a DMC, travel agency or hospitality business
  • Able to thrive under pressure
  • Possess excellent time management
  • Problem-solving mentality
  • Positive attitude, sincere desire to learn on the job and open to continuous growth and development
  • Responsible team player who can thrive working independently

How to Apply

Interested candidates may send their CV(s) to us by using the information mentioned in the contact detail.


Contact Details

Contact Name
  •  Mr.John Black, General Manager