Creativity, service-minded and a genuine passion for responsible travel are at the core of all we do at Khiri Travel. We’re real specialists in each of our destinations, living up to our reputation, we share our passion for discovery. We love what we do and that shows in the team spirit. As the leading destination management company in Asia it is our mission to deliver creative and personalized itineraries, with the highest standard of service to discerning tour operators worldwide; we hold ourselves accountable for the triple-bottom line: people, planet and profit. Not only are we passionate about experiential, responsible travel, but we also leverage technology to drive efficiencies and boost productivity across our business units and Khiri Core support office.
Category:
Business Administration, Exec. / Management
Location:
Phnom Penh
Schedule: Full-time
Salary:
N/A
Reporting to: General Manager / Operations Manager
Job Description
Based in Phnom Penh, the Operations Coordinator (OC) plays a key role in the organization, execution and delivery of daily operations in Phnom Penh and Cambodia. Working closely with the sales teams to ensure that all booked services including transport services, transfers, guides, resturants and accommodations are booked, confirmed and re-confirmed for all of Khiri Travel’s pax on the ground. The Operations Coordinator will ensure that all correct business partner branding is being appropriately used and utilized.
This role profile is not exhaustive; it will be subject to periodic review and may be amended from time to time to meet the needs of the business.
What we offer:
Full time, 5 days a week, with flexible scheduling (office is open 6 days a week and open on public holidays)
Based at our Phnom Penh office, travel to Siem Reap and other destinations within Cambodia as required.
A friendly and outgoing team, that celebrates successes frequently
Career advancement opportunities in the Khiri Travel organization
Holidays and benefits as per the Cambodian Labour Laws
Annual discretionary bonus
Salary range between ( xxxx)
Duties
To organize and arrange services for clients in Phnom Penh and when required other destinations within Cambodia
To manage and ensure excellent quality of service levels from guides and transport suppliers
To manage the relationship with some local ground suppliers
To conduct regular quality inspection trips of transport vehicles, guides, hotels and products and to provide meaningful reports for management
Identify areas of concern or needed attention, and improve overall company performance and client experience
Prepare management reports as needed to assess productivity, efficiencies and performance
Be an ambassador of the Khiri Travel value proposition, brand, mission, and values
Requirements
Cambodian National
Excellent command in spoken and written English
At least 2-3 years of work experience in a DMC, travel agency or hospitality business
Able to thrive under pressure
Possess excellent time management
Problem-solving mentality
Positive attitude, sincere desire to learn on the job and open to continuous growth and development
Responsible team player who can thrive working independently
How to Apply
Interested candidates may send their CV(s) to us by using the information mentioned in the contact detail.
