Trauma-Informed Care and Technical Manager (1 Position)
Expectations - Duties, Responsibilities
- Lead and manage the team of various specialists to ensuring the quality of clinical and counselling, foster care, case management, and economic empowerment services delivered to the programme teams.
- Provide Trauma-Informed Care and psychosocial capacity building to Hagar’s staff and external partners locally and internationally.
- Represent Hagar Cambodia to participate actively in Hagar International global working groups and lead as well as oversee the implementation of agreed actions from global working groups in Cambodia program office.
- Represent Hagar in sub-national and national levels in building networks and partnerships with external stakeholders and government agencies to promote Hagar’s expertise and reputation as an expert in care and recovery.
- Assist the specialists to develop and update guidelines, tools, procedures, and other documents of clinical counselling, foster care, case management, and economic empowerment for distribution to program teams.
- Participate actively with resource mobilization team to searching for grant opportunities and designing proposals to increase Hagar’s funding and impacts.
- A member of Senior Management Team (SMT) and Programme Management Team for contributing to organizational decision-making and programmatic decision-making levels.
- Education and Experience:
- A recognized Master’s degree in Psychology or Social Work or other related fields.
- With at least 3-5 years’ experience in leadership and program management role in an international organization.
- Experience in working with clients, their families and community members who are survivors of trauma of trafficking, slavery and abuse.
- Experience in managing and supervising staff.
- Expertise in training and capacity building.
- Previous grant/proposal writing experience.
- At least 3-5 years’ management experience, with management of senior staff members or specialists with non-governmental organization.
- Knowledge/Skills:
- Ability to coach and mentor staff.
- Ability to speak, read and write English fluently.
- Strong strategic thinker.
- Ability to work in a cross culture setting/environment.
- Excellent networker and partnership builder.
- High levels of attention to detail and quality.
- Budget monitoring and reporting skills.
- Grant/proposal writing and donor relations experience.
- Analytical skill.
- Management skills is required.
- Personal Attributes:
- Understanding and commitment to Hagar’s core values, vision, mission, and strategic priorities.
- Demonstrated ability to work with respect and professionalism in a culturally sensitive environment that is globally diverse.
- The capacity to listen, encourage, give advice and correction.
- A willingness to learn from situations and others.
- A strong team player with a willingness to contribute to the well-being of the team and the project.
- Flexibility and patience.
- Integrity, transparency and honesty in all aspect (use of money, time, resources and relationships).
Economic Empowerment Specialist (1 Position)
Expectations - Duties, Responsibilities
- Provide overall technical support, supervision, and coaching to program teams to ensure the quality and efficiency of economic empowerment approach and services.
- Conduct mapping and market survey with employment partners and develop strategy for on-the-job training, job placement, and referral mechanism.
- Establish formal partnerships with a wide range of local and international NGOs, government agencies and education/training partners to increase employment opportunities for beneficiaries.
- Provide capacity building training to internal staff members and external stakeholders to increase capacity on economic empowerment.
- Develop guidelines, policies and criteria related to the employment sections.
- Responsible for reporting and participate actively in resource mobilization including searching grant opportunities and designing proposals.
- Education and Experience:
- Bachelor degree in business management, human resources, education, marketing, social work, and other related fields.
- At least 3 years working experiences with capacity building, and employment placement (livelihoods, income generation) or related role in working with highly vulnerable clients.
- At least 3 year experiences in program management.
- Experience in partner/sponsor/stakeholder liaison with strong interpersonal skills and demonstrate capacity for conflict resolution and relationship management to achieve mutually beneficial outcomes; excellent networking and partnership building.
- At least 2 year experiences working in a case management, employment support/follow up or other social work related roles.
- At least 2 year experiences in working collaboratively with variety job markets related to hospitality, mechanic, sewing/garment industry, hair dressing, and/or beauty therapy.
- At least 2 year experiences working in an employment placement (livelihoods, income generation) or related (small business development, human resources, business management, marketing) role working with highly vulnerable clients.
- Excellent networker and partnership builder.
- Knowledge/Skills:
- Supervision and coaching skills with an ability to establish trusting and professional relationship with supervisee.
- Facilitation skills with an ability to organize and facilitate training and workshop.
- Understanding of the training approach and best effective methods for vulnerable groups.
- Understanding of case management, social counselling, and career counselling.
- Demonstrate understanding of the labour market and the ability to apply labour market information.
- Good written and verbal communication skills in English and Khmer (including translation).
- Computer literate with demonstrated ability in generic computer packages such as Microsoft Office and familiarity with the internet, databases and social networking platforms etc.
- Personal Attributes:
- Understanding and commitment to Hagar’s core values, vision, mission, and strategic priorities.
- Demonstrated ability to work with respect and professionalism in a culturally sensitive environment that is globally diverse.
- Must be an energetic self-starter, with a strong goal-driven desire to achieve targets
- Conscientious and reliable with a strong sense of accountability and excellent attention to detail.
- Ability to work well individually and in a team.
- Quick thinking with the ability to work effectively under pressure and to manage several relationships at once.
- A strong alignment with Hagar’s mission and values.
