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Various Positions

with Maybank (Cambodia) Plc.

BTDC-ID: 9647

Closing Date:

Announcement Description

Be the force that drives a multinational powerhouse-Maybank. Maybank, the leading bank in Malaysia and the top five in the region, has been established in Cambodia since December 1993 with the opening of its first branch in Phnom Penh. We recognize that the single most important force in our organization is our employees. Thanks to them, Maybank has now grown from domestic leadership to a strong regional presence. As we expand our already vast international network, we rely more than ever on the talent and energy of our employees. As part of our expansion plan, we invite ambitious, open-minded and driven individuals to fill in the following vacancies:

Announcement Positions

Senior Chargeback Executive

  • Category: Banking / Finance, Exec. / Management
  • Type : Job Opportunity
  • Location: Phnom Penh
  • Schedule: Full-time
  • Salary: N/A
Duties
  • Handle and process all outgoing dispute for Issuing (Retrieval request/chargeback/pre-arbitration/pre-compliance/arbitration -case filling/compliance case filling).
  • Monitor all dispute case timeline by ensuring proper action has been taken and responded within time frame as required by the dispute rules.
  • Process all dispute related action both internal systems and card schemes’ systems for financial submission and document submission by ensuring within time frame.
  • Ensure the dispute transaction is logged and tracked properly and the reporting has been generated/prepared as per required by management.
  • Analyze the dispute situation/nature/right for each reason code and provide the recommendation to line manager for decision making.
  • Work with merchants/cardholders/internal staff for documents collection and dispute notification as per internal SPI and dispute rules.
  • Monitor and reconcile the chargeback related GL suspense to ensure the accuracy of the current GL balance vs actual remaining outgoing and incoming financial dispute.
  • Prepare the debit and credit adjustment related of dispute transactions in order to credit or debit cardholder/merchant account as needed.
  • Handle a memo preparation for provision or write off request for the potential loss of chargeback amount.
  • Block the necessary amount to secure dispute transaction and monitor time frame of earmark and release an earmark by following the specified time frame to avoid financial loss.
  • Prepare a weekly/monthly dispute report for management.
Requirements
  • At least 1-year experience in banking or related filed.
  • Good knowledge in Cards industry and Cambodia market’s landscape.
  • Ability to do multi-task and strong organization skills and attention to detail are essential.
  • Good Communication skills and strong team player.
  • Be able to work under pressure with strong commitment.
  • Fluent in using Microsoft Office with strong English proficiency.
  • Degree or relevant professional qualification in Accounting, Banking and Finance or other related skills.
 

Senior Sale & Product Management Executive

  • Category: Banking / Finance, Accounting, Economics, Exec. / Management
  • Type : Job Opportunity
  • Location: Phnom Penh
  • Schedule: Full-time
  • Salary: N/A

Job Description:

  • Assist Head, Product & Sales Management in researching market intelligence & proposal of key initiatives / campaigns to drive sales performance.
  • Prepare and implement robust Sales Management Framework to originators under CTB department, support in LOB budget setting as well as business initiatives proposal and SPIs.
Duties
  • Sales & Branch Performance Management:
  • Assist Head of Product & Sales Management to develop tools for sales productivity tracking and monitor sales performance of CTB originators including but not limited to Sales Performance Dashboards and Pipeline Tracking / Management.
  • Prepare Sales KPIs in alignment with the bank’s overall KPIs
  • Monitor and track productivity and TAT
  • Prepare monthly Branch GMC (Balance Sheet & Income Statement)
  • Support budget setting by LOB (under CTB)
  • Support on ROI financial simulation of related projects / promotions / campaigns
  • Prepare and coordinate other relevant meetings.
  • Other adhoc as requested by Line Manager.
  • Product Management:
  • Propose promotions / campaigns to support business growth in alignment with the request from respective Product Owners / Business Units (CTB)
  • Collaborate with marketing team to roll out promotions and campaigns
  • Monitor and track promotions and campaigns performance
  • Support the issuance of SPI.
  • Management / Regulatory Reporting Tasks:
  • Ensure timely and accurate reporting to Management, Group and Relevant Regulators
  • Recommend for enhancement and review of templates to suit business requirements
  • Engage and socialize with related stakeholders to enhance and automate templates.
Requirements
  • Minimum 2 years of relevant working experience / banking industry.
  • Bachelor/Master’s Degree in Professional Accounting/Banking/Finance/Economics or equivalent in related field.
  • Advanced level of English proficiency in both writing and speaking skills.
  • Deep understanding of the Cambodia economy.
  • Exposure in the areas of financial activities with a financial institution or related industries.
  • Deep understanding of the financial management of a Financial Institution and the various management reporting definitions, income and cost allocation/transactional costing principles, earnings drivers, ratios etc.
  • Ability to cope with tight deadlines.
  • Advanced excel skill is a plus.
 

Deputy Branch Manager

  • Category: Banking / Finance, Business Administration, Sales / Marketing, Exec. / Management
  • Type : Job Opportunity
  • Location: Preah Sihanouk Province
  • Schedule: Full-time
  • Salary: N/A

Job Description:

The prospective incumbent is to manage overall branch operations and to assist in marketing banking products in order to generate maximum revenue and profitability.

Duties
  • Key Responsibilities:
  • Monitor the banking operations of the branch and ensure that all activities run smoothly and within prescribed time and budgets.
  • Conduct surprise checks on tellers to ensure that cash holding is not below or exceed the approved limit at any one time.
  • Authorize payments that are within his/her discretionary power.
  • Attend to customers’ enquiries and complaints, and assist in answering/solving if he can, otherwise refer to BM.
  • Appraise subordinates annually and make appropriate recommendations on their personal development.
  • Train, Guide, Coach & Motivate staff in providing excellent customer service and ensure all staff embed our Maybank Core Values in their discharging their duties.
  • Assist Branch Manager in preparing the branch annual budgets covering deposits, overheads, capital expenditure and staff requirements.
  • Provide referral of potential customer to Business Unit through marketing/liaising with customers.
  • Solicit Deposit growth and Fee based income such as MAS, ATM, Remittances, etc.
  • Develop good rapport and relationship with customer and ensure excellent customer services are delivered.
Requirements
  • At least a Bachelor’s degree/Professional Qualification in Marketing, Finance, Business Administration or equivalent.
  • Be versatile in communication and interpersonal skills.
  • At least 5 years of experience with minimum 2 years of experience in leading a team and managing branch operations.
  • Have a sound understanding of the credit operation and supervision will be an added advantage.
  • High proficiency spoken or written of English language.
  • Proficiency on spoken or written of Chinese language is a plus.
 

Senior Internal Auditor (IT Audit)

  • Category: Exec. / Management, Computer - Networking, Computer - Programming, Computer - General
  • Type : Job Opportunity
  • Location: Phnom Penh
  • Schedule: Full-time
  • Salary: N/A

Job Description:

To evaluate and assess the audit units as specified in the Annual Audit Plan for the purpose of providing objective and independent assurance on its adequacy in (or to make recommendations to improve) Risk Management, Internal Control and Corporate Governance to ensure:

  • Reliability and integrity of information.
  • Effectiveness and efficiency of technology & operations.
  • Safeguarding of assets.
  • Compliance with laws, regulations, and contracts.
Duties
  • Examine internal IT controls, evaluate the design and operational effectiveness, determine exposure to risk and develop remediation strategies.
  • Review, evaluate and test application controls and provide recommendation on gaps identified.
  • Ensure timely completion of audit assignments and submission of audit findings.
  • Communicate complex technical issues in simplified terms to the relevant stakeholders.
  • Participate in projects/ new initiatives organized by the department and any other ad-hoc assignments.
  • Provide ad-hoc advisory on technology & operational related tasks and controls.
  • Perform any ad-hoc assignments or IT investigation as requested by the Management and the board.
  • Assist other team leaders to perform operation audit.
Requirements
  • Degree in Information Technology/Management Information System or equivalent.
  • At least two (2) years of working experience in IT related disciplines e.g. programing, database administration, network administration, IT infrastructure, Cyber Security & IT Security & Controls.
  • At least two (2) years of audit experience with internal or external audit services, preferably IT related areas.
  • Possess adequate experience in Microsoft Office, i.e. Microsoft Word, Microsoft Excel and Microsoft PowerPoint.
  • Experience in COSO, COBIT, Data Analytic or any other audit framework is an added advantage.
  • Experience in banking & financial institution is an added advantage.
  • Possess adequate communication and writing skills in English.
  • Self-motivated, Independent, committed to go above and beyond the call of duty.
  • Fast leaner with good time management skills.
  • Proactive and able to multitask effectively.
  • Able to travel as and when required.
 

How to Apply

Interested candidate, please send your cover letter and resume with a photograph via the email address provided in the contact details. Please kindly note that only shortlisted candidates will be notified.

 

Contact Details

Contact Name
  •  Maybank (Cambodia) Plc.
 
Email
 
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