Research Executive - Quantitative, Fieldwork Supervisor, Quality Control Executive, and Data Management Executive with Indochina Research (Cambodia) Co., Ltd.

BTDC-ID: 2997

Closing Date: 28-Mar-2020

Announcement Description

Indochina Research Ltd (IRL) is one of the leading full service commercial and social research agencies, operating for more than 20 years in in south-east Asia. With regional capacity, we set the standard for high quality and extensive research experience across multiple industry sectors, providing and offering fieldwork and full report services in Cambodia, Lao, Myanmar and Vietnam.

To support our development in Cambodia, we are now looking for a position as below.

Research Executive - Quantitative (5 Positions)

Category: Research / Development
Type : Job Opportunity
Location: Phnom Penh
Schedule: Full-time
Salary: N/A

Duties

Assistance in Liaising with clients: This includes taking client briefs and communicating with clients regarding details of requests for quotes (RFQs) and projects from set-up up to presentation of results
Assistance in Proposal Preparation and Project Management: This includes the below tasks:
Prepare project budgets, costing, schedules based on discussions with clients and internal discussions
Coordinate with field and data processing group for costing of potential projects
Prepare proposals as per project requirement
Update all team members concerned with project progress throughout the mobilization, implementation, analysis and reporting stages
Assist in preparation and translation of fieldwork materials (such as screener, questionnaires and stimulus materials) from English to Khmer and vice-versa
Assist or lead project briefings to ensure that research is conducted in accordance with Indochina Research and client specifications
Work closely with the project staff (Fieldwork, Quality Control and Data Management), sub-contractors
And management to plan and organize work for research projects to ensure efficient and effective management and coordination of research projects and project schedules are met (includes validation of fieldwork data
Inform Client Management Group and clients of any issues that might affect the timely completion of projects, and to identify possible solutions to those problems, to ensure they are resolved.
Learn and practice drafting of project reports within a satisfactory standard (well structured, accurate information & analytical comments) to RMs/SRMs for addition and review prior to final deadline delivery to the client
Assistance in Business Development Initiatives of the Business Unit
Attend meetings with clients / prospective clients together with RMs/SRMs
Help develop business by searching for prospective clients (can be done via email or calls)
Be an ambassador and advocate for Indochina Research within networks throughout Cambodia in order to build its reputation and increase its share of commercial research spending in Cambodia
Contribute and develop ideas with SMT for Indochina Research’s business growth and efficient operation
Assist colleagues - when workload allows - in their development of Marketing Research and Project Management Skills by providing workplace mentoring and guidance
Compliance with Administrative Guidelines and Procedures
Maintain accurate project expense records to ensure compliance with Indochina Research financial administrative procedures
Accurately prepare and complete necessary administrative documents within specified timeframes to ensure compliance and efficient management of internal administrative procedures

Requirements

Has strong ability to learn new techniques and develop market and social research skills
Has excellent listening & communication abilities in both English and Khmer – spoken and written. Proficiency in Chinese (Mandarin) language, written and spoken, is a plus.
Has excellent project management skills
Has good people management skills
Proficient in MS Word, MS Excel and MS PowerPoint
Has experience in conducting Quantitative Market Research projects techniques for at least one (1) year is a plus but fresh graduates are welcome to apply

Fieldwork Supervisor (4 Positions)

Category: Exec. / Management, Research / Development
Type : Job Opportunity
Location: N/A
Schedule: Full-time
Salary: N/A

Duties

To work closely with the Client Management Group and (Senior) Field Manager to plan and organize work for research projects;
To do Fieldwork Plans and execute these by working closely with Client Management Team, Field Team Leaders and Field Interviewers on fieldwork management, quality controls, respondent quota controls etc.
To supervise teams of interviewers and other fieldwork staff to ensure data collection is carried out correctly, quality control procedures are followed and appropriate documentation are prepared accurately such as Field Progress Reports, Callsheets, Quality Control Forms etc..
To conduct pre-fieldwork meetings with Client Management Group on client requirements, questionnaire format/logic and project schedules;
To conduct interviewer briefings, questionnaire pre-testing, pilot test and debriefing sessions in Phnom Penh and in provinces;
To proactively spot field execution issues and identify resolutions, and to execute these resolutions
To immediately inform the Field Manager of issues effecting the timely completion of projects;
To maintain accurate project expense records;
To collaborate with Field Manager to periodically review and update reporting templates to improve quality and usefulness;
To follow strictly the Operations Manual
To become a goodwill ambassador of IRL to interviewers and team leaders
To assist (Senior) Field Manager in recruiting team leaders and field interviewers
To supervise 1 or 2 Field Executives
To supervise teams of interviewers and other fieldwork staff to ensure data collection is carried out correctly, sampling and quality control procedures are followed and appropriate documentation is prepared.

Requirements

At least 3 years experience in managing/supervising fieldwork teams for market and social research agency (or any other association with data gathering procedure) -- both Business-to-Consumer and Business-to-Business research studies, both paper and offline tablet surveys, both Consumer and Social Research studies
Has strong network of interviewers and team leaders
Preferably but not required - Bachelor Degree in marketing, social sciences, management or equivalent
Has good project management skills –time management, handle project resources & logistics, project and staff coordination
Has experience in handling Field Executives before
Ability to manage multiple tasks and projects
Ability to work independently and within the team
Good interpersonal and communication skills, at ease with both local and international audience
Proactive in identifying issues and have solutions to the issues
Excellent Khmer language skills and good to acceptable English Reading, Writing & Speaking Skills;
Good Knowledge of MS Excel and Word

Quality Control Executive (1 Position)

Category: Business Administration, Quality Control
Type : Job Opportunity
Location: N/A
Schedule: Full-time
Salary: N/A

Duties

To work closely with the GM, CMG Staff, Field Manager (FM) and Data Manager (DM) to plan and organise quality controls (QC) on fieldwork of research projects to ensure the level of data quality is achieved and schedules are met.
To take part in pre-Fieldwork meetings / project briefing with relevant Field Staff so that questionnaire format, logic is understood and plan work schedules for each project.
To ensure the working schedules are adhered as agreed during pre-fieldwork meetings
Fully in charge of QC process and documentation for every project
Working time is 70% in field ; 30% in the office
To coordinate with Field Staff in order to provide weekly report to CMG staff about fieldwork and QC progress and level of accuracy when required.
To immediately inform CMG Staff / Field Staff of any issues that might effect the timely completion of projects, and to identify possible solutions to those problems to ensure they are resolved.
To inform CMG Staff and Field Staff about interviewer performance at the end of each project so that interviewers performance can be updated accordingly.
To conduct meetings as required with CMG Staff and Field Staff to highlight errors so that data collection difficulties can be quickly resolved
To maintain and keep QC records / files
To be the main person in the recruitment of QC Staff and QC outsourced agencies
To be the main person in managing and monitoring performance of QC Staff and QC outsourced agencies

Requirements

To accurately prepare and complete necessary administrative documents (annual leaves etc…) within specified timeframes to ensure compliance and efficient management of internal administrative procedures.
To maintain accurate project expense records to ensure compliance with IRL financial administrative procedures.
To contribute and develop ideas with the IRL team so that Quality Control operations can run more efficiently.
To use “non busy” periods in the office as an opportunity to offer assistance to colleagues with their work so that IRL teamwork develops and improves

Data Management Executive (1 Position)

Category: Analyst / Assessment, Economics, Computer - General
Type : Job Opportunity
Location: N/A
Schedule: Full-time
Salary: N/A

Duties

To consult with the Data Management Team prior to date entry for any particular project to ensure that data processing, cleaning and analysis requirements for each project are understood.
To design project databases (Excel, CSPro, SPSS, Snap Survey and Survey Togo) that fulfill the analysis needs of the project and also ensure that data punching can be carried out quickly and accurately and that all required quality checks are in place.
To brief and train DP staff on DP requirements of each project to ensure that each projects is completed correctly and efficiently.
To assist in the recruitment of part-time data entry staff as required by company operations, project needs, and as directed by IRL Management.
To liaise with the Data processor/QC to solve any data quality issues related to data entry and cleaning and ensure that data punching is completed according to schedule.
To carry out data cleaning procedures, in accordance with IRL quality control procedures, including documenting the actions taken to clean the data.
To support the Data Management Team as needed to prepare data tabulations, conduct detailed data analysis and produce reporting outputs within agreed deadlines.
To immediately report to Data Management Team any difficulties that may impact on achieving project deadlines so that they can be resolved as soon as possible.
To attend project briefings as required with relevant Client Service and Operations staff so that questionnaire and other survey documents and project schedules are understood.
As required by the Data Management Team, oversee data entry and quality control of DP staff to enable accurate and efficient analysis and interpretation of the survey data.
To be an ambassador and advocate for IRL within the Business Community and other organizational networks throughout Cambodia in order to build IRL reputation and increase IRL share of marketing research spending in Cambodia.

Requirements

Has basis analytical and statistical skills – including knowledge of statistical analysis software
At least university graduate from a reputable university. FRESH GRADUATES in Statistics, Economics and related courses are welcome
Basic analytical and statistical skills - statistical analysis software/ system
Has knowledge of research and data processing best practices, especially related to setting up and cleaning databases
Has BASIC skill in SPSS, intermediate skills in MS Excel & MS Power Point
Has ability to work in a team and add value to the functioning of the team
Has a strong team work skills
Has a good English and Khmer Language Skills – Spoken, Reading, and Writing. Strong advantage for the candidate who can speak, understand and write Chinese (Mandarin/Cantonese)

Indochina Research (Cambodia) Co., Ltd offers competitive remuneration and career opportunities to right candidate. Only shortlisted candidates will be contacted for an interview.

Interested candidates please send your cover letter, resume, salary history and expected salary to email provided in the contact detail.

Date Line: before 30^th of March 2020

Office Address

No. 37ABC, St. 271, Sangkat Phsar Daeum Thkov, Khan Chamkar Mon, Phnom Penh, Cambodia

BongThom.com

Research Executive - Quantitative, Fieldwork Supervisor, Quality Control Executive, and Data Management Executive

BTDC-ID: 2997

Closing Date: 28-Mar-2020

Announcement Description

Announcement Positions

Research Executive - Quantitative (5 Positions)

Fieldwork Supervisor (4 Positions)

Quality Control Executive (1 Position)

Data Management Executive (1 Position)

How to Apply

Contact Details

See more detail here:

https://bongthom.com/job_detail/view_details_2997.html

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