Learning and Development Manager (01 position)
Position Summary Expectations - Duties, Responsibilities
Primary Purpose and Functions Summary
The Manager, Learning and Development contribute to the success and growth of business through building and enhancing the knowledge, skills, and abilities of our retail associates. The role holder is required to manage the identification of employee learning and development needs, and the design, development, delivery, and evaluation of retail learning and development programs for the business. This includes identifying learning and development needs, developing course materials, updating existing training materials and programs, coordinating training events or workshops, delivering training courses or programs, and recommending improvements to training services, and monitoring training impact and effectiveness. The incumbent is required to achieve the above objectives within DFI Lucky operating policies and procedures and guiding principles.
- Conduct learning and development need analysis within the business and prioritize and align those needs to departmental and organizational learning and performance goals and objectives;
- Design, develop, and deliver effective training programs and courses which enhance the knowledge, skills, and abilities of our retail associates for their current and future roles as well as organizational performance;
- Develop close partnerships with line managers (store managers, operations manager, etc.) and store trainers to gain knowledge of work situations and identify learning or competency gaps and track progress of the participants;
- Update existing courses to ensure that they are accurate and credible and continue to meet business needs;
- Build and foster a learning culture among employees of all levels so that they take personal responsibility for their own learning;
- Select appropriate methods of training delivery, develop effective training materials, and make necessary logistics arrangements to maximize learning outcomes for employees;
- Develop and/or select appropriate tools or measurements to evaluate the effectiveness of training activities or programs;
- Develop accurate course catalogues and assist employees in selection of appropriate courses for their learning and development objectives;
- Maintain accurate learning and development budget, employee training records, and respond to employee inquiries regarding training programs; and
- Keep abreast with industry knowledge, effective methods of training delivery, and new research findings or trends.
- Bachelor’s degree (or higher) in human resources, instructional design, education, or any related other fields
- Minimum 3 years of experience in training delivery, instructional design, and learning and development in retail industry.
- Knowledge of adult learning, instructional design, business acumen, and process improvement principles;
- Career/leadership/competency development techniques, learning evaluation approaches, need assessment techniques, and coaching and counselling skills;
- Outstanding interpersonal skills including presentation, facilitation and negotiation skills;
- Outstanding oral and written communication skills and the ability to influence colleagues at all levels;
- Proven competencies in problem-solving, result-orientation, customer focus, people and team orientation, and human relations.
Internal Audit Manager (01 position)
Position Summary Expectations - Duties, Responsibilities
Preferring from Audit firm, Malaysia or Filipino
- Conducts store audit according to audit plan to identify the compliance and weakness areas for improvement. This role will require travel locally within Phnom Penh to perform store audits. Internal travel within Cambodia (eg to Batambang and Siem Reap) may be required approximately 2-3 times a year for about 3-4 days each time.
- Participate in develop audit checklist for store and non-store audits and compliance reviews, using a risk based approach
- Review business processes holistically and identify associated process
- Drive practical and value-added recommendations to management
- Produce timely and accurate audit reports
- Follow-up on audit findings to ensure adequacy and timeliness of corrective actions
- Perform ad-hoc assignments when required
- This is a sole contributor role which reports to Head of Audit in Singapore. Successful candidate should be comfortable with virtual ways of working through telephone, emails and virtual meetings.
- Degree in Accounting / Finance. Chartered Accountant (CA) or Certified Public Accountant (CPA) certification will be viewed favorably.
- At least 6 years of internal or external audit experience, with Big 4 Accounting firms, Banks or Multi-Nationals
- Good command of both spoken and written English
- Strong organizational skills and project management, problem solving and leadership skills
- Mature and Independent, self-motivated, excellent interpersonal skills and a team player
- Able to manage senior stakeholders independently
- Able to balance multiple priorities and commitments in a fast-paced environment.
System Support (IT) (01 position)
Position Summary Expectations - Duties, Responsibilities
JOB DESCRIPTION
Applies standard programming procedures and knowledge of pertinent functional areas. Analyzes needs, designs, writes and tests new programs and applications. Programs developed or modified are typically linked to several other programs. Maintains and revises existing systems and provides technical assistance to users as well as.
- Develops, modifies and maintains assigned programs. Monitors the operation of assigned programs and responds to problems by diagnosing and correcting errors in logic and coding.
- Reviews user requirements and needs for new software and performs analysis, design, implementation, installation and training related to new software developed and/or acquired.
- System installation, training and troubleshooting
- Provides technical advice and support to users.
- Assists in selecting hardware and software to be used by college staff. Maintains contact with vendors to assist support activities
- May work on more complex programs under the direction of higher level staff or supervisor
- Bachelor degree of Computer Science
- 2 years’ experience in systems design, programming and/or systems software and support
- Knowledge of: Specific current programming language(s); a spectrum of equipment and technologies in use (oldest to newest)
- Ability to: Recognize and resolve system related problems; work independently and make necessary decisions throughout the systems process within department guidelines; perform multiple tasks concurrently and respond to emergency situations effectively; communicate technical and complex information both orally and in writing
- English (Speaking, Listening and Writing)
Legal Manager (01 position)
Position Summary Expectations - Duties, Responsibilities
Job Overview
Under general direction of the Chief Executive Officer, provide legal support and represent the Company in certain civil litigation and perform certain corporate duties.
- Legal Manager is required to handle various legal matters after understanding the client’s case.
- Legal Manager needs to offer advice on managing the tender documents.
- Legal Manager needs to review the existing legal cases of the organization and work upon resolving them.
- Legal Manager is involved in hiring members for the legal department after assessing their skills and abilities.
- Legal Manager is required to train the newly joined staff members on various legal aspects.
- Legal Manager needs to provide legal advice to the management.
- Legal Manager is required to analyze the risks while signing new business deals.
- Legal Manager needs to analyze legal information and do the essential paper work.
- Legal Manager is required to handle litigation management.
- Legal Manager is required to review contracts and agreements and see to it that they comply with the legal norms.
- Legal Manager is required to deal with external law authorities.
- Legal Manager needs to review the legal risks involved in various business deals and share the same with the management.
- Graduated from Law major.
- Atleast 5 years experience in law.
- Technical understanding of the Company.’s business and operations and attention to details.
- Excellent interpersonal communication at all levels (verbal and written).
- Problem solving and analytical skills.
- Ability to multi-task and meet deadlines.
- Ability to cope with high levels of responsibility and with confidential matters.
- Ability to work well within the team.
- A high level of professionalism which is required on the job at all times.
- Computer Literacy.
