Senior IT Officer
Expectations - Duties, Responsibilities
- Provide user support including procedural documentation and relevant reports.
- Install and configure computer hardware, operating systems, and applications.
- Troubleshoot system and network problems and diagnose and solve hardware/software faults.
- Work with staff or vendor through a series of actions, either face to face or over the telephone to help set upsystems or resolve issues.
- Prioritize, manage, and track open cases at all relevant branches.
- Properly escalate unresolved queries to the next level of support.
- Track, route and redirect problems to correct resources.
- Support the roll-out of new applications.
- Ensure software patches and antivirus definitions for all are updated regularly.
- Test and evaluate new technology.
- Resolve issues and prepare status reviews and weekly report to immediate supervisor.
- Assist in IT network and infrastructure projects and responsible for any tasks assigned.
- Assist in evaluate and develop necessary process to ensure the systems incorporate the approved information security measure.
- Establish a good working relationship with users and other professionals.
- Maintain a good working knowledge of current infrastructure and future trends.
- All other matters ancillary to the above and to perform any other related duties that management may require from time to time.
- Bachelor in Computer Science or equivalent experience
- Minimum of one-year experience in a technical support environment
- Knowledge of Networking and troubleshooting
- Have experienced with MFI or Bank would be advantage.
- Good command of Khmer and English.
Senior HR Officer
Expectations - Duties, Responsibilities
- Support to review and write the HR’s guidelines, memo, resolutions and other instructions.
- Keep tracking of all staff movement, turnover and staff analyzing reporting.
- Follow up and reporting the staff performance management.
- Make sure that the leave requests are well approved and recorded.
- Ensure that all new staff’s ID card production is on time.
- Check and verify that all staff appointment followed by the business plan.
- Deal with all staff’s issues for both of head office and branches.
- Make sure that all personnel files are in proper places for head office and branches
- Manage the employment contracts of staff and intern, letter of appointment, resolutions, staff transferring and all types of correspondence letters from HR Department to correspond on time.
- Produce monthly/quarterly/yearly staffing report and credit officer productivity reports.
- Updated monthly and quarterly organizational chart for branches and HO.
- Perform other tasks assigned by the unit manager.
- Bachelor’s Degree of Business Administration or HRM or equivalence.
- Knowledge of Cambodia Labour Law and related Prakas.
- Two years-working experiences in personnel administration management in MFIs/banks is an advantage.
- Good computer skills
- Good problem solving skills.
- Good English proficiency
- Good planning and organizing skills.
- Hard-working and able to work under pressure.
Internal Audit Officer
Expectations - Duties, Responsibilities
- Assist in planning audits and develop comprehensive audit programs for MFI
- Perform financial, operational, and compliance audits in accordance with the internal audit program
- Prepare clear and concise audit work papers within prescribed timeframes
- Summarize key findings/issues for conducting meeting with concerned Managers
- Develop draft findings and recommendations for process and control improvements in a clear and concise format in line with internal standards
- Conduct follow-up reviews of financial, operational, or regulatory compliance deficiencies noted during audits
- Conduct investigations of irregularities discovered by or brought to the auditor’s attention
- Perform other duties as required, consistent with the goals, objectives, and responsibilities of the Internal Auditor and with the approval of City Microfinance Institution PLC
- Bachelor Degree in Accounting or Finance
- Good writing and communication skills, both in English and Khmer
- Minimum of 2 years experience in related auditing/accounting position within the Banking Industry is required
- Sound knowledge of banking activities such as banking products, processes, regulations and compliance aspects
- Good knowledge of risk management, internal control system, audit techniques and principles
- Excellent oral and written communication skills as well as the highest level of integrity and confidentiality
- Appropriate analytical skill and understanding the logic
- Be able to work independently, in an objective and honest manner
- Well organized and ability to work effectively under pressure and meet deadlines.
Executive Assistant
Expectations - Duties, Responsibilities
- Organize and coordinate meetings between the Director and employees and
- Follow up on issues/tasks
- Plan and organize Director’s appointments and calendar
- Prepare and compose correspondences
- Setting business and meeting agenda, record meeting minutes
- Contact point between the Director, employees and external parties
- Translation of documents to English both written and verbal
- All other administrative support as and when needed
- Flexible and able to work same hours as Director, including nights and/or weekends where necessary. Monetary Compensation in lieu of time and/or resources will be given.
- Pleasant in appearance and positive and energetic personality
- Degree in any discipline or Diploma in Business or equivalent
- Experience in organisational and secretariat/administrative support to higher management preferred
- Some basic accounting or finance experience preferred
- Good understanding in both spoken and written English
- Ability to work under pressure
- Resourceful, reliable and independent
- Ability to multi-task and work effectively in a fast-paced environment
Credit Risk Control
Expectations - Duties, Responsibilities
- Make the plan for go to visit branches
- Perform the credit control at the branch or area
- Follow up and controls on credit at branches compare with operating manuals, procedures, forms, guidelines and regulations of credit and environmental affairs of hunt for shortcoming
- Participates activities with better capacity (Knowledge, Skill, and Behavior).
- Bachelor Degree in Banking/ Finance, or other related fields
- Understanding in Banking/ Microfinance
- At least 1 year experience in related field
- Khmer / English language (Speaking, Writing and Listening)
- Be honest, team work, and good communication skill
- Computer knowledge (Ms. Word, Excel, PowerPoint, Access, Internet & Email).
Credit Officer
Expectations - Duties, Responsibilities
- Promote products and services to the customers
- Make good relationship with our customers and local authorities
- Manage and maintain existing customers and find new customers
- Assess loan when receive information from client’s need
- Take immediate action when loan overdue happen
- Perform motivation work to promote membership expansion and build client loyalty
- Prepare monthly report of loan transaction and other report as requested by supervisor
- Other duties assigned by supervisor.ss
- Bachelor Degree in Banking/ Finance, or other related fields/ Encourage for new fresh graduate
- Understanding in Banking/ Microfinance
- At least 1 year experience in related field
- Khmer / English language (Speaking, Writing and Listening)
- Be honest, team work, and good communication skill
- Computer knowledge (Ms. Word, Excel, PowerPoint, Access, Internet & Email).
Compliance Officer
Expectations - Duties, Responsibilities
- Register all NBC regulations, laws, tax, lenders requirement and other requirement that impact to the City Microfinance Institution PLC
- To monitor on action point to fulfill the gap
- Collect all new regulations changed and updated the register then report to management.
- Check and verify on prudential ratio calculation and ensure all prudential ratios are fully complied and report to management.
- Monitor Anti-Money Laundering/ Combating the Financing of Terrorism (AML/CFT) policy.
- Bachelor Degree in Business, Law or Banking is an advantage
- Excellent writing and communication skills, both in English and Khmer
- Minimum 2 years of full time as bank compliance officer or audit experience
- Considerable knowledge of banking policies, procedures, laws and regulations including AML/CFT
- Good organizational, planning and problem solving skills
- Skills in working with work processing, spreadsheets to prepare reports, memos, summaries and analyses
- Ability to establish and maintain harmonious working relationship with co-workers, external auditors and regulators
- Able to work independently and under tight deadlines.
Driver
Expectations - Duties, Responsibilities
- Operate vehicles a safe efficient manner, obey traffic laws to courteous other passengers, other vehicles pedestrians;
- Perform daily schedule assigned
- Daily conduct routine maintenance assigned vehicle;
- Keep log daily driving mileage, fuel consumption, oil changes, etc.
- Basic Education Degree Cambodian drivers license Type (D2)
- Related experience driving cars/busses safe record;
- Able speak write Khmer fluently English a plus;
- Be punctual a helpful person.
- Ability follow instruction.
