Customer Relations Officer ( Loan Officer) (20 Positions)
Position Summary Expectations - Duties, Responsibilities
Location : HO/Branch
- Credit:
- Finding potential customers who have loan demand
- Evaluate Customer’s business, possibility of loan, draft credit/hypothec contract and do other involving works
- Banking Service:
- Introduce and advice bank products and services to existing and new customers as ATM Card (Visa Card …)/Payroll Account/mobile Internet Banking, transfer services … .
- Finding potential customers demand saving money as: Fixed deposit/ Current Account according to policy, product of saving money of BIDC in each period;
Planning Officer (3 Positions)
Position Summary Expectations - Duties, Responsibilities
Location : Head Office
- Input daily exchange rate and NBC’s exchange rate in system;
- Prepare a report on using fund (daily / monthly as required), submit to the Board of Management;
- Make reports to NBC as required;
- Implement transaction, management, and develop the relationship with Bank partners as assigned by Director.
- Perform fund transfer transactions as request;
- Contact transactions with bank partners or NBC as request.
- Perform as administration, office work and internal affairs in the Department;
- Perform other tasks as required by Management.
International Payment Officer (3 Positions)
Position Summary Expectations - Duties, Responsibilities
Location : Head Office
- Perform international money transfer transactions for all customers and other departments of HO BIDC;
- Perform electrical review on Swift Alliance and check AML information for payments made by the branch;
- Perform all trade finance transactions of the system;
- Conducting electricity checking and comparison, checking transactions according to customer requirements, submitting preferential fees to customers, making monthly reports to NBC, reporting on customers
- Perform other jobs as assigned by the Management.
Marketing Officer (2 Positions)
Position Summary Expectations - Duties, Responsibilities
Location : Head Office
- Contact external agencies, Media & Marketing to promote the Bank according to instruction of BOD/BOM;
- Manage Bank’s social media paid digital advertising
- Analyze the market, products and competitors to create solutions to increase sales & brand awareness for BIDC Bank.
- Perform other jobs as assigned by Management.
Designer (2 Positions)
Position Summary Expectations - Duties, Responsibilities
Location : Head Office
- Create an implementation strategy that creates good practices for interior design works.
- Design all promotion marketing material such as (billboard, banner, backdrop, x-stand, leaflet, poster, diary, etc.)
- Design artwork for supporting website such as (Web Banner, Pop up, Icon, Calendar,...)
- Perform other jobs as assigned by Management.
Internal Auditor (2 Positions)
Position Summary Expectations - Duties, Responsibilities
Location : Head Office
- Research, update documents, internal regulations, prepare data for inspection as assigned by management. Check operation activities at Divisions / Centers / Departments / Boards of Head Office and Subsidiaries of BIDC;
- Compliance checks on key topics are identified from time to time
- Summarizing the control inspection results for the assigned work, proposing to overcome shortcomings / errors detected in the inspection process;
- Review internal document system to identify risks / inadequacies and propose / propose remedies;
- Participate in making control inspection reports / reports as assigned by the inspection team leader;
- Monitor and urge the units to overcome according to the recommendations;
- Coordinate with relevant units to solve the system issues stated in the compliance control minutes / report;
- Conduct daily checks and monitoring of staff’s compliance with the Bank’s Anti-Money Laundering Policies;
- Perform other jobs as assigned by the Management.
Human Resource Officer (2 Positions)
Position Summary Expectations - Duties, Responsibilities
Location : Head Office
- Contact to work with the Ministry of Labor, employees related issues;
- Implementing and supporting activities of recruitment, training, salary, performance management;
- Storing employee records, drafting and completing documents related to job offer, labor contract, termination of labor contracts, rotation, and transfer according to the authority of the Branch;
- Develop and plan annual staff training programs;
- Perform other jobs as assigned by Management.
Appraisal Officer (2 Positions)
Position Summary Expectations - Duties, Responsibilities
Location : Head Office
- Evaluate properties, include: real-estate (land, house, factory…), movable properties (car, machine & equipment...), discounted cash flow....
- Create evaluation report
- Appraise customer’s loan request, both Retail and Corporate banking.
- Create loan report then submit to the approval authority level.
- Provide tracking information about real estate market in Cambodia and report to manager.
ATM Technical Officer (2 Positions)
Position Summary Expectations - Duties, Responsibilities
Location : Head Office
- ATM Support & Monitoring:
- Monitor status of ATM (transactions, devices, availability of ATM journal, ATM receipts, ATM connection)
- Check ATM error (if any) and change ATM journal, ATM receipt if empty.
- Check and work with vendor during doing ATM fixing, maintenance
- Support branches if they request to provide data of ATM journal or check system log for ATM error / fail transaction.
- POS Operation & Support:
- Check POS errors (if any) and send POS receipts to merchants (if receipts at merchant side are out of stock).
- Check and work with vendor during doing POS’s application updating, maintenance or fixing errors.
- Support branches if they request to check system log for POS error / fail transaction.
- Education and Experience:
- Year 2 or higher degree in Economics / Business Administration / Law / Accounting / Auditing / Information Technology / Business Management and Human Resource.
- Priority for applicant who have experience of relevant experiences in Banking;
- Good communication of English in speaking, writing & listening will be advantage.
- Be honest, enthusiastic and can work under pressure;
- Height: Male 1.65 cm and Female 1.55 cm upward and good appearance;
- Computer literacy: Microsoft Office, Excel, etc.
IT Officer (2 Positions)
Position Summary Expectations - Duties, Responsibilities
Location : Head Office
- Maintenance and customize application software
- Develop software, products and services on Core Banking System, e-banking : Internet Banking, Mobile Banking
- Perform other assignments and participate the IT project with software team
- Bachelor Degree in Computer Science (preferred)/Engineering.
- Experience in programing (.Net, Java, …).
- Understanding about the digital banking, Retail Business (transfer, e-wallet, payment system).
