Head, Property & Security
Expectations - Duties, Responsibilities
- Formulate business plan and implement the agenda in line with business strategy.
- Develop policies/procedures and guidelines on Property department.
- Work with BUs and all stakeholders to fully understand need and then tailor an appropriate solution.
- Negotiate price, terms and conditions for new and renewal of contracts/agreements with vendors/suppliers.
- Diarize and monitor the rental/maintenance contracts/agreements due dates and ensure timely review/renewal.
- Ensure close monitoring and management of projects such as rollout of Offsite ATMs, new premises and corporate office are carried out smoothly and completed within the timeline.
- Procurement and supply of office furniture, office equipment, stationary and printed items.
- Support branches/Business units in areas of installation, repair and maintenance of Office equipment/Air condition/Utilities, rental of used cars, arrangement of security & cleaning services as well as office set up.
- Manage Bank’s Fixed Assets including yearly reconciliation.
- Provide continuous training and development opportunities for subordinates.
- Prepare business budget and control the utilization of budgets for renovation, stationeries, air-condition, furniture & fitting and others under the control of property dept.
- Ensure provision of safe and secure office environment for customers, staff and the public.
- Tertiary qualification in business/finance or related fields.
- At least 5 years banking experiences or related sector.
- Possess excellent interpersonal, written and oral communication skills.
- Able to lead the team, work with different stakeholders and build rapport in business situations.
- Ability to drive and achieve targets to align with MCP and Group aspiration.
Compliance Review Manager
Position Summary Expectations - Duties, Responsibilities
Description:
The prospective incumbent is responsible to strategize, plan and execute the FCC compliance surveillance and review plan. The incumbent is to perform independent surveillance and review of FCC practices across Maybank Cambodia and provide assurance to the Head of Compliance, Senior Management and Board of Directors that the FCC practices throughout the Bank is in compliance to the regulatory requirements impacting the respective businesses. This is performed through an independent assessment and verification based on a risk-based approach using the compliance surveillance tools and methodology which have been developed by Group Compliance Standards & Methodology, Group Compliance Governance. The surveillance and review will cover areas, inter alia, the FCC scope as per the risk assessment conducted annually by the Compliance Surveillance & Review team, taking into considerations the requirements of National Bank of Cambodia’s Policy on Compliance and requirements of regulators of other jurisdictions, Basel Committee on Banking Supervision’s Compliance and Compliance Function in Banks guideline, the overall Basel Accord. The role collaborates closely with the Group Compliance, Business Compliance, and stakeholders in other Sectors in interpreting the evolving FCC requirements and its implications on business to operationalize and apply these requirements and industry best practices into practical business processes, procedures and standards. The ultimate objectives/role of this function is to:
- Strategies, plan and perform the annual FCC risk assessment using the compliance surveillance tools and methodology.
- Develop FCC Compliance Plan and Program on a risk-based approach. Perform joint sign-off with FCC and Regulatory Manager on the agreed plan and approach of review.
- Perform independent surveillance and review of FCC practices to assess Maybank’s compliance to the applicable FCC laws and regulations. In addition to this, to perform thematic and ad-hoc review on key risk areas based on current trends and typologies, or as and when directed by the Head of Compliance, Senior Management, Board of Directors, regulators or when major incidents happened that may expose the Bank to high risk.
- Proactive management of FCC risks by:
- Collaborating with FCC and Regulatory Compliance Manager and business units to identify control lapses/areas that may lead to regulatory breaches.
- Perform analysis on root causes that contributed to the control lapse/breaches.
- Monitor to ensure resolution of the lapses/issues identified.
- Perform sampling review of the control testing conducted by the Customer Due Diligence Officer to ensure effective management of FCC risks that the business operations are exposed to.
- Review AML detection scenarios to ensure robust transaction monitoring process and identify potential new risks or new typologies not covered by the current process is being considered. Collaborate with FCC Transaction Monitoring team to fine tune existing / implement new AML detection scenarios.
- Review other related FCC areas, such as sanctions, name screening, etc. to ensure that the processes and controls are working effectively and that the risks are being managed.
- Provide assurance to the Board of Directors, senior management and regulator on the management of FCC risks across Maybank.
- Key Responsibilities:
- Lead and manage the preparation of a FCC compliance plan and program outlining surveillance / review activities.
- Direct and manage the scope and resources for the planned compliance surveillance activities.
- Manage and execute the continuous review of the scope and mandate in the FCC review program and ensure that it is in line with the evolving regulatory requirements and adoption of global best practices.
- Identify any breaches or non-compliance to the FCC requirements.
- Collaborate with the Group Business Compliance and stakeholders in business to identify root cause for the non-compliances / breaches and subsequently follow up to for closure of gaps.
- Strategize, direct and formulate plans to implement statutory/regulatory health checks in ensuring compliance with the relevant laws, regulations and guidelines mandated by local regulators.
- Lead, manage and execute the assessment of the statutory/regulatory health checks conducted to highlight any non-compliances, determine the appropriate actions to be taken, and where relevant, recommend for improvement.
- Perform root cause analysis on possible non-compliances / control lapses that may lead to a fine or penalty imposed by regulators.
- Collaborate with Group Compliance Standards & Methodology and Group Compliance and/or Business Compliance to execute the Accountability Review process.
- Follow up with Group Compliance and/or Business Compliance whether the gaps identified and agreed from the Accountability Review have been closed.
- Identify, assess and report the outcome of review, observations and recommendations to the Head, Group Compliance Surveillance & Review.
- Provide assurance to the Head, Compliance, Senior Management and Board of Directors on the level of compliance risk of Maybank.
- Escalate and report key issues and hotspots that may expose Maybank to high compliance risk to Compliance Management Committee (CMC), Risk Management Committee (RMC), and Board of Directors for information together with mitigating factors.
- Coordination and support of internal audits, external audits and assurance reviews as well as the remediation actions.
- Attend to ad-hoc requests and other related matters as requested by Head, Compliance, Senior Management and Board of Directors.
- A Bachelor’s degree in finance, economics, business studies, law or equivalent professional qualification from recognized University.
- At least 6 to 8 years of experience in conducting compliance review / audit / investigations in the area of compliance, internal audit or risk management.
- Preferably 3 to 5 years of experience in conducting supervisory review function for a regulator.
- Possess a minimum Certification in Anti-Money Laundering and Counter Financing of Terrorism (AML/CFT).
- Possesses certification in Regulatory Compliance will be an added advantage.
- A strong understanding and appreciation of the concepts of Risk Management, Internal Controls, Compliance and Internal Audit.
- Good understanding of statutory and regulatory obligations governing financial organizations in Cambodia.
- Thorough knowledge of financial crime laws and its requirements in Cambodia, with deep understanding on the depth and breadth of the evolving financial crime regulations vis-à-vis business operations and application of them in a practical manner.
- Solid understanding of banking industry, function of compliance and latest typologies or abnormal transactional patterns leading to AML/CFT and violations of sanction laws.
- Ability to design data driven strategies with appreciation of data analytics to perform compliance review as a first line of sight into the effectiveness of current controls.
- Strong quantitative skills and knowledge of statistical models and software.
- Ability to translate data outputs into understandable insights for business users.
- Possess business acumen so as to ensure the proposed action plans to address gaps identified are able to be implemented in a practical manner.
- Able to work under minimum supervision, self-starter and highly independent to produce deliverables in an accurate and timely manner and in accordance to the compliance plan endorsed by Senior Management and Board of Directors.
- Good communication skills and able to interact with people at all levels in the organization in professional manner.
- A strong team player, who is self-motivated and determined to address gaps as well as collaborate with stakeholders to find solutions.
- Take independent action or proactively create opportunities to resolve or prevent issues from recurring.
- Possesses effective leadership, good communication and planning skills with experience in partnering with senior management and business leaders.
- Ability to identify patterns or connections between situations that are not obviously related, and to identify key or underlying issues in complex situations.
- Exudes confidence and ability to exercise good judgment in handling confidential information.
- Self-motivated and self-reliant with the ability to provide practical and effective advice. Inclusive style and good listening skills are required.
- Able to work under pressure and within tight deadlines.
Senior Internal Auditor
Position Summary Expectations - Duties, Responsibilities
Description:
The prospective incumbent is to review and discuss the audit findings/conclusions and recommendations with appropriate levels of management to ensure that they are consistent with Maybank Group’s policies and procedures and business objectives as well as in line with the best practices establish.
- Identify and assess risks relevant to the activities under review in order to establish the audit plan.
- Solicit feedback from the management and auditee on areas of concern and higher risks.
- Ensure audits are conducted in accordance with the internal audit’s requirement, methodology and appropriate standards prescribed by IIA.
- Identifying the resources needed, including manpower, tools, knowledge and skills.
- Prepare the audit work schedules which should include objectives of the audits and budgeted man hours.
- Ensure that the working papers are adequately support the audit observations, conclusion, and recommendations to ensure audit objectives are achieved.
- Exercise professional judgment to determine whether the findings are significant enough to be reported.
- Ensure the responses provided by management/auditee are relevant to the audit issues.
- Discuss with auditees to ensure that audit communications are accurate, objective, clear concise, constructive and timely.
- Ensure that audit assignment is completed within the budget time and deadline set.
- Ensure the preparation and submission of audit reports conformed to department’s standard.
- Participate in projects and process improvements projects.
- Carry out investigation work as directed by audit management.
- Job Requirement:
- At least Bachelor’s degree/ Professional Qualification in Accounting/Finance/Economics or equivalent.
- At least 2 years' experience in this field.
- Good command of written and spoken of English language.
- Good communications and interpersonal skills.
- Professional Judgment and Skepticism.
- Good Analytical, critical thinking and problem solving skills.
Business Relationship Executive
Position Summary Expectations - Duties, Responsibilities
Location : Angsnoul Kandal & Krong Soung
Description: The prospective incumbent is to responsible for marketing and processing consumer and commercial loans and assisting internal controls.
- Market and process consumer and commercial loans in achieving the branch financial targets in loans and advances and assist in internal controls in credit are adequate and in compliance to the Bank's policies to ensure smooth work flow.
- Ensure prompt loan repayment and interest servicing.
- Timely issue Letter of Offer and acceptance by customers.
- Ensure loan applications are processed within the Bank’s guidelines.
- Monitor utilization of credit facilities within sanctioned limits and in compliance with conditions f approval imposed.
- Renew the application for Accommodation (AAs) in timely manner.
- At least Bachelor’s degree/ Professional Qualification in Finance/Business Administration or equivalent.
- Good command of written and spoken of English language.
- Proficiency in other languages like Mandarin will be an added advantage.
- Good communications and interpersonal skills.
- High commitment.
- Have experience in credit processing.
- At least 3 years of experience in banking or sales-related field.
Operations Executive
Position Summary Expectations - Duties, Responsibilities
Description: The prospective incumbent is to responsible for cash balancing and cheque clearing.
- Monitor physical cash on hand to meet daily withdrawals by customers and to ensure that by end of the day cash on hand is balanced.
- Check physical cash balance of all tellers against their teller cash register together with the cash vouchers as to ensure that they are properly discharged.
- Supervise the outward and inward local clearing cheque to ensure that they are presented properly.
- Monitor all cleared cheques that good for payment and to return the unpaid cheques to NBC, if any.
- Monitor all Remittance’s paper test and proceed to Centralized Operation Department for SWIFT purpose.
- Check on validation for Banker’s Cheque.
- Check on validation for outward TTs.
- Ensure all outward TTs are properly tested under Part II by officers before emailing/faxing to Centralized Operation Department.
- Update the details and follow up form Receipt & Payment.
- Cross-sell Maybank products to potential customer.
- At least a Bachelor’s Degree/Professional Qualification in Marketing/Finance/Business Administration or equivalent.
- Good command of spoken or written of English Language.
- Proficiency in other language like Mandarin is an added advantage.
- Good interpersonal skills.
- At least 3 years experience in banking sector.
Central KYC Analyst
Expectations - Duties, Responsibilities
- Reporting to Customer due Diligence Manager.
- Conduct Customer Due Diligence screening for new and existing customers in accordance with the risk based CDD process.
- Extract of data from various system to conduct Customer Due Diligence process & perform Know-Your-Customer (KYC) refresh.
- Engage with customers to obtain & update latest profile.
- Decision making on reclassification of high risk customers.
- Recommending for Suspicious Transaction Report (STR) Submission for suspicious transaction identified.
- Conduct internal checking on daily operation and recommend improvement and action.
- Candidate must possess at least a Bachelor's Degree or equivalent.
- At least 3 year(s) of working experience in Branch Banking Operation/Compliance, conversant in Account opening operations.
- Experienced in Enhance Due Diligence, Periodic Review, and Name Screening will be given preference.
- Certification in AML/CFT, Compliance, Audit is an added advantage.
- Good analytical and communication skills.
- Good knowledge of IT and systems matters.
- Positive attitude and self-motivated.
- Being an effective team player.
- Project and time management.
Central KYC Clerk
Expectations - Duties, Responsibilities
- Reporting to Central KYC Analyst.
- Conduct Customer Due Diligence screening for new and existing customers in accordance with the risk based CDD process.
- Extract of data from various system to conduct Customer Due Diligence process & perform Know-Your-Customer (KYC) refresh.
- Engage with customers to obtain & update latest profile.
- Decision making on reclassification of high risk customers.
- Recommending for Suspicious Transaction Report (STR) Submission for suspicious transaction identified.
- Candidate must possess at least a Bachelor's Degree or equivalent.
- Fresh graduate or an experience candidate of working in Branch Banking Operation/Compliance, conversant in Account opening operations.
- Good analytical and communication skills.
- Good knowledge of IT and systems matters.
- Positive attitude and self-motivated.
- Being an effective team player.
- Project and time management.
