Counselor (2 Positions)
- Career Category: Social Work, Community Development, Health / Medical - Psychology
- Schedule:Full-time
- Salary: Negotiable
Reports To Senior Counselor / Aftercare Manager
Location Phnom Penh (Shelter-based and community outreach)
Openings Female applicants only
About the Role
Are you passionate about making a real difference in the lives of survivors of trafficking and exploitation? At Marici Cambodia, we believe in empowering survivors, restoring hope, and building futures. This is an exciting opportunity to learn, grow, and contribute as part of a holistic, multidisciplinary team that provides counseling, social work, legal support, and community reintegration.
Nature of the Job
- Available to support the team beyond regular office hours, including emergencies and urgent survivor needs
- Participation in a weekend rotation schedule may be required
- Flexibility to respond to crisis interventions, field visits, and coordination with authorities
- Collaboration with counselors, social workers, legal team, and operations staff
- Emotional resilience, professional boundaries, and strong commitment to child safeguarding are essential
- Counseling & Psychosocial Support
- Provide individual supportive counseling sessions under supervision
- Assist in psychosocial and risk assessments
- Facilitate group activities (life skills, emotional regulation, resilience-building)
- Support crisis intervention when needed
- Case Management Support
- Support development and follow-up of Individual Care Plans (ICP)
- Maintain accurate and confidential case notes
- Track counseling progress indicators and report to supervisor
- Participate in case conferences and multidisciplinary meetings
- Shelter & Community Support
- Support daily emotional well-being activities in the shelter
- Conduct follow-up visits for reintegrated survivors when assigned
- Coordinate with families and community stakeholders
- Coordination & Reporting
- Collaborate with social workers, legal teams, and external stakeholders
- Prepare weekly and monthly activity reports
- Maintain strict confidentiality and ethical standards
- Khmer - Fluent is required
- English - Basic is preferred
- Bachelor's Degree in Psychology, Counseling, Social Work, or related field
- NGO or social service sector (experience with vulnerable children preferred) for 1 to 2 years
- Basic knowledge of trauma-informed care and child protection principles
- Good documentation and reporting skills
- Strong empathy, patience, and emotional stability
- Survivor-centered mindset
- Emotional intelligence
- Team collaboration
- Ethical conduct
- Ability to work in high-stress environments
Social Worker (6 Positions)
- Career Category: Social Work, Community Development, Rural development
- Schedule:Full-time
- Salary: Negotiable
Reports To Senior Social Worker / Aftercare Manager
Location Phnom Penh (Shelter & Field Work)
Openings: Female applicants only
About the Role
Are you passionate about supporting survivors of trafficking and exploitation to rebuild their lives? At Marici Cambodia, we are committed to holistic care, protection, and reintegration. This role provides an excellent opportunity to learn, grow, and contribute as part of a multidisciplinary team that combines counseling, social work, legal support, and community engagement.
Nature of the Job
- Available to support the team beyond regular office hours, including emergencies and urgent survivor needs
- Participation in a weekend rotation schedule may be required
- Flexibility to respond to crisis interventions, field visits, and coordination with authorities
- Collaboration with counselors, legal team, and operations staff
- Emotional resilience, professional boundaries, and strong commitment to child safeguarding are essential
- Case Management
- Assist in intake assessment and case documentation
- Develop and implement Individual Care Plans (ICP) under supervision
- Monitor survivor progress across shelter and reintegration phases
- Conduct regular follow-up visits and home assessments
- Family & Community Reintegration
- Conduct family tracing and assessments
- Support safe reintegration planning
- Coordinate with local authorities (DoSVY, Commune leaders, Police)
- Provide basic family counseling and mediation when required
- Legal & Stakeholder Coordination
- Support survivors in accessing legal, health, and education services
- Accompany survivors to court, hospital, or government offices when needed
- Collaborate with MoSVY, MoWA, MoJ representatives to strengthen case outcomes
- Documentation & Reporting
- Maintain confidential case files and tracking systems
- Prepare case summaries and progress reports
- Participate in case review meetings and planning sessions
- Khmer - Fluent is required
- English - Basic is preferred
- Bachelor's Degree in Social Work, Sociology, Community Development, or related field.
- Social services or NGO sector for 1 to 2 years is preferred
- Knowledge of Cambodian child protection system and referral pathways
- Ability to conduct field visits independently
- Strong interpersonal and communication skills
- Khmer fluency required; basic English preferred
- Strong assessment and observation skills
- Problem-solving ability
- Professional boundaries
- Cultural sensitivity
- Teamwork and accountability
Strategic Outreach Engagement Associate (2 Positions)
- Career Category: Advocacy, Social Work, Community Development
- Schedule:Full-time
- Salary: Negotiable
Location: Field-based — Community outreach (Phnom Penh and high-risk areas)
Openings: Both genders welcome, Age 22–35
Focus: Prevention Pillar, NCCT National Strategic Plan 2024–2028
The Mission: Scientific Prevention in Action
The SOE Associate is a frontline catalyst in the fight against child sexual exploitation (CSE) and human trafficking. At Marici, we apply a scientific approach to outreach — using data-driven strategies, evidence-based interventions, and rigorous monitoring to ensure our impact is measurable and real. This is a high-impact, field-based position — your 'office' is the community, where theory meets reality.
- Evidence-Based Field Outreach: Lead awareness activities in high-risk hotspots using proven methodologies to empower local authorities and communities
- Strategic Stakeholder Coordination: Build and maintain strong partnerships with government agencies, NGOs, and law enforcement for a unified, data-informed prevention front
- Digital Amplification: Use digital platforms to amplify our mission, monitor online trends, and gather evidence to protect against Child Sexual Trafficking (CST)
- Monitoring & Scientific Reporting: Ensure outreach materials remain effective; document case studies to evaluate program success and improve future strategies
- Operational Accountability: Manage field activity reporting and ensure transparent financial settlements for all outreach expenses
- Community outreach, advocacy, or social work for 1 to 2 years
- Strong persuasion skills, social media savvy, and a data/evidence mindset
- Resilient, energetic, lifelong learner, deeply committed to social justice
Youth Development Associate (6 Positions)
- Career Category: Social Work, Community Development, Health / Medical - Psychology, Child Protection
- Schedule:Full-time
- Salary: Negotiable
Reports To Shelter Home Manager / Aftercare Manager
Location Shelter Home — Phnom Penh
Openings Female applicants only
Employment Full-time (Rotation Schedule)
At Marici Cambodia, we support and empower survivors of trafficking and exploitation through holistic care, protection, and reintegration. This position plays a key role in creating a safe, warm, and supportive environment for girls and young women residing in the Shelter Home. Staff will have the opportunity to guide and support youth development — English practice, computer skills, and life skills — helping residents build confidence and prepare for their future.
- Daily Care & Supervision
- Supervise and support residents through their daily routines
- Guide residents on personal hygiene, cleanliness, and daily tasks
- Maintain a clean, safe, and respectful environment
- Youth Development
- Encourage responsibility and self-confidence in young residents
- Support learning, homework, and skill-building activities
- Help organize recreational activities and life skills sessions
- Emotional Support
- Provide encouragement and a listening ear for residents
- Observe and report emotional or behavioral concerns to supervisor or counselor
- Help resolve conflicts between residents using appropriate methods
- Team Collaboration
- Help organize shelter activities and events
- Participate in team and daily meetings
- Report significant events to the supervisor
- Khmer - Fluent is required
- English - Basic is preferred
- Bachelor's Degree
- Undergraduate Degree in Education, Social Work, Psychology, Community Development, English, IT, or a related field
- Experience working with girls or vulnerable youth from disadvantaged families is an advantage
- Genuine passion and commitment to working with children and youth in need
- Ability to assist in teaching computer skills, English, or other basic skills is a priority
- Patient, caring, and responsible
- Ability to work shifts or weekends
- Heart for social work and supporting vulnerable youth
- Ability to mentor and serve as a positive role model
- Patience and emotional regulation
- Teamwork and accountability
- Commitment to Child Safeguarding principles
Shelter Home Facilitator (2 Positions)
- Career Category: Educate/Train/Teaching, Social Work, Community Development, Health / Medical - Psychology
- Schedule:Full-time
- Salary: Negotiable
Location Shelter Home — Phnom Penh
Openings Female applicants only
Employment Full-time, rotating shifts including nights, weekends, and public holidays
The Shelter Home Facilitator provides frontline, 24/7 residential care for survivors of child sexual exploitation and children at risk. Working in a rotating shift structure, the Facilitator ensures every resident experiences a safe, nurturing, and structured home environment — day and night, on weekdays, weekends, and public holidays. This is a hands-on, heart-centred care role that requires emotional resilience, strong boundaries, and genuine commitment to survivor wellbeing.
- Residential Care & Daily Operations
- Supervise and support residents through all daily routines — morning wake-up, meals, hygiene, activities, and bedtime
- Maintain a safe, clean, structured, and emotionally warm home environment at all times
- Enforce shelter rules, schedules, and house protocols consistently and fairly
- Conduct regular room and safety checks; report maintenance, security, or hygiene issues immediately
- Support or administer medication as directed by health staff, with accurate records kept
- Prepare and serve meals, or supervise resident meal preparation during life skills sessions
- Trauma-Informed Survivor Support
- Engage residents exclusively through trauma-informed, survivor-centered, non-judgmental approaches
- Provide calm emotional support during moments of distress — apply de-escalation techniques before escalating
- Recognize trauma triggers, flashbacks, and behavioral warning signs; respond with appropriate care
- Model healthy relationships, respectful boundaries, and positive communication in all interactions
- Participate in regular reflective practice sessions and peer supervision meetings
- Case Management Support
- Assist the case management team with intake observations, daily behavior tracking, and care plan implementation
- Maintain accurate, detailed, and confidential resident records, daily logs, and incident reports
- Attend case conferences and contribute relevant observations on resident wellbeing and progress
- Support referrals to health, legal, psychological, or vocational services as directed by case managers
- Life Skills & Programming
- Facilitate structured life skills sessions: personal hygiene, cooking, budgeting, communication, goal-setting
- Organize and support recreational, creative, or therapeutic activities that promote healing and confidence
- Co-facilitate group sessions under supervision of clinical or program staff
- Support residents' access to non-formal learning, vocational, or educational activities
- Child Safeguarding & Confidentiality
- Strictly uphold Marici Cambodia's Child Safeguarding Policy and Code of Conduct at all times, on and off shift
- Report any suspected abuse, exploitation, or safeguarding concern immediately to the designated safeguarding officer
- Never share resident identities, information, photos, or case details with any unauthorized person
- Apply the principle of 'Do No Harm' — zero tolerance for any form of punishment or humiliation
- Shift Coordination & Handover
- Complete thorough written shift handover reports — all incidents, observations, and follow-up items clearly documented
- Communicate daily with the on-duty Coordinator regarding resident status, incidents, and emerging concerns
- Arrive on time for every shift — unexplained absence or tardiness is treated as a serious disciplinary matter
- Support emergency response procedures as trained, including evacuation and crisis protocols
- Khmer - Fluent is required
- English - Basic is preferred
- Bachelor's Degree in Social Work, Psychology, Education, or Community Development is preferred
- Children, youth, or survivors in care or social work settings for 1 to 2 years as a minimum
- Diploma with strong relevant experience will be considered.
- Prior shelter or residential care experience strongly preferred. CSE/trafficking survivor experience is a significant asset.
- Child rights frameworks; trauma-informed care principles; Cambodia child protection and legal context; referral and case management systems.
- De-escalation and crisis intervention; empathetic and clear communication; accurate record-keeping and report writing; basic computer literacy.
- Khmer: fluent (required). English: basic to intermediate for documentation and team coordination.
- Deep personal commitment to the rights, dignity, and safety of survivors and vulnerable children
- Emotionally resilient — able to provide consistent care without compassion fatigue or boundary violations
- Calm, patient, and non-reactive under pressure — especially during crisis moments
- Highest level of personal integrity, confidentiality, and professional ethics
- Culturally sensitive and respectful of diverse backgrounds, experiences, and identities
- Reliable and punctual — fully committed to rotating shift responsibilities including nights, weekends, and holidays
- Genuine team player who communicates proactively and supports colleagues during difficult shifts
