Factory Manager
Position Circumstances
- Career Category: Engineer - Chemical, Engineering, Business Administration
- Schedule:Full-time
- Salary: Negotiable
Department: Manufacturing
Reports To: Group Managing Director
The Factory Manager will oversee all daily operations of the manufacturing plant to ensure production targets, quality standards, and safety regulations are met efficiently and cost-effectively. This role requires a strategic leader who can optimize production processes, manage a diverse workforce, foster a culture of continuous improvement, and maintain high safety and quality standards.
Duties & Responsibilities:
- Operations & Production Management
- Direct and coordinate daily plant operations, including production, manufacturing, engineering, and logistics.
- Monitor production KPIs (efficiency, uptime, yield, and scrap rates) and implement corrective actions when necessary.
- Establish and manage the annual plant budget, controlling costs, minimizing waste, and optimizing resource allocation.
- Ensure the facility complies with all local, state, and federal regulations regarding labor, environment, health, and safety (EHS).
- Team Leadership & Talent Development
- Lead, mentor, and develop a high-performing plant management team, including supervisors, engineers, and administrative staff.
- Foster a positive, inclusive, and collaborative work environment that prioritizes employee engagement and retention.
- Oversee workforce planning, hiring, performance evaluations, and training programs to ensure a skilled and agile team.
- Quality Assurance & Continuous Improvement
- Collaborate with the Quality Assurance team to ensure all products meet internal standards and customer specifications.
- Drive a culture of continuous improvement by implementing Lean Manufacturing, Six Sigma, or 5S methodologies.
- Identify and eliminate bottlenecks in the production line to maximize throughput.
- Supply Chain & Maintenance
- Coordinate with procurement and inventory teams to ensure seamless raw material availability and optimal finished goods storage.
- Oversee preventative maintenance programs for all machinery and equipment to minimize unplanned downtime.
Benefits:
- This position requires active presence on the factory floor, which may involve exposure to noise, heavy machinery, and varying temperatures.
- Occasional evening, weekend, or on-call work may be required to handle operational emergencies or peak production periods.
Expected Profile of Candidates
Qualifications:
- Bachelor's Degree in Engineering (Mechanical, Industrial, or chemical), Business Administration, or a related field.
- Master's Degree is preferred
Skills & Knowledge:
General & Technical Skills
- Experience: Minimum of 7–10 years of experience in a manufacturing environment, with at least 3–5 years in a managerial or plant leadership role.
- Methodologies: Deep understanding of Lean Manufacturing, Six Sigma, and 5S principles (certification preferred).
- Technical Skills: Proficiency with ERP software (e.g., SAP, Oracle) and Manufacturing Execution Systems (MES).
Soft Skills
- Strong leadership, conflict resolution, and communication skills. Exceptional problem-solving abilities under pressure.
Sales Operations Manager (2 Positions)
Position Circumstances
- Career Category: Sales / Marketing, Business Administration, Analyst / Assessment, Banking / Finance
- Schedule:Full-time
- Salary: Negotiable
Department: Sales Operations
Reports To: National Sale Director
Company Type: Trading & Distribution
The Sales Operations Manager will bridge the gap between sales strategy, data analytics, and operational execution. In our fast-paced trading environment, this role is dedicated to eliminating friction in the sales process, driving CRM and pipeline hygiene, overseeing data-driven forecasting, and optimizing sales team productivity. You will ensure the field sales team has the tools, data, and processes they need to velocity-trade and hit revenue targets.
Duties & Responsibilities:
- Sales Performance & Data Analytics
- Own the sales data infrastructure; track, analyze, and report on key performance indicators (KPIs) such as sales velocity, pipeline health, win/loss ratios, and representative productivity.
- Deliver weekly, monthly, and quarterly sales performance dashboards and actionable insights to senior leadership.
- Manage the sales forecasting process, utilizing historical trading data and market trends to ensure accurate demand planning.
- Process Optimization & System Management
- Manage and optimize the company's CRM platform (e.g., Salesforce, HubSpot) and ensure seamless integration with our ERP/trading systems.
- Audit and streamline the end-to-end sales cycle—from lead generation and quotation to order fulfillment and invoicing—to reduce cycle times.
- Define, document, and enforce standard operating procedures (SOPs) for the sales division.
- Sales Enablement & Compensation Management
- Equip the sales team with necessary tools, collateral, and training on sales systems and trading processes.
- Design, calculate, and administer sales incentive, commission, and bonus plans in alignment with financial guardrails.
- Manage territory alignment, account assignments, and target quota allocation for the sales team.
- Cross-Functional Collaboration
- Act as the primary liaison between Sales, Supply Chain/Logistics, Finance, and Procurement to ensure order accuracy, inventory alignment, and credit approval fluidity.
- Work with Finance to monitor pricing compliance, gross margin health, and aging accounts receivable related to sales accounts.
Benefits:
- Primarily an office-based or hybrid role with minimal travel required (occasionally to regional hubs or distributor sites).
- Requires high adaptability to respond to shifting market conditions and trading volumes.
Expected Profile of Candidates
Qualifications:
- Bachelor's Degree in Business Administration, Finance, Data Analytics, Supply Chain, or a related field
Work History:
- Experience in Sales Operations, Commercial Operations, or Business Analysis, ideally within a trading, wholesaling, or high-volume distribution company for 5 years
Skills & Knowledge:
General & Technical Skills
- CRM & ERP Expertise: Advanced proficiency in CRM administration (Salesforce, HubSpot, or Microsoft Dynamics) and ERP systems (SAP, Oracle, or NetSuite).
- Analytical Prowess: Expert-level MS Excel skills (lookups, pivot tables, data modeling); experience with BI tools (Power BI, Tableau) is highly preferred.
Soft Skills
- Exceptional project management abilities, structural thinking, and the ability to influence cross-functional teams without direct authority.
Deputy Area Sales Manager (8 Positions)
Position Circumstances
- Career Category: Sales / Marketing, Business Administration, Exec. / Management
- Schedule:Full-time
- Salary: $650
Department: Sales & Commercial
Reports To: Area Sales Manager (ASM) / Sale Operation Manager
Company Type: Trading & Distribution
The Deputy Area Sales Manager will assist the Area Sales Manager in leading sales operations, driving revenue growth, and expanding market presence within the assigned territory. In a fast-paced trading environment, this role focuses on managing distributor networks, building strong B2B client relationships, and analyzing market trends. You will act as the second-in-command, stepping in to lead the team and manage operations in the ASM's absence.
Duties & Responsibilities:
- Sales Strategy & Market Expansion
- Assist in developing and executing strategic sales plans to achieve monthly, quarterly, and annual volume and revenue targets.
- Identify new market opportunities, potential wholesalers, distributors, and key retail accounts to expand the company’s trading footprint.
- Monitor competitor activities, pricing strategies, and market trends to provide actionable insights to senior management.
- Distributor & Client Management
- Maintain and strengthen relationships with existing trade partners, distributors, and high-value B2B accounts.
- Negotiate trading terms, pricing structures, and credit limits in alignment with company policies.
- Resolve escalated customer grievances, delivery delays, or product quality issues swiftly to ensure high satisfaction.
- Team Leadership & Operations
- Supervise, mentor, and track the performance of Sales Executives and Field Officers within the assigned area.
- Conduct regular market visits with the field team to evaluate execution, stock availability, and visibility at the point of sale.
- Ensure optimal inventory turnover and coordinate with the logistics/supply chain team to prevent stock outs or overstocking.
- Financial Accountability & Reporting
- Oversee the timely collection of outstanding receivables and manage credit control for the area to maintain healthy cash flow.
- Prepare and present accurate weekly/monthly sales forecasts, pipeline reports, and expense budgets to the Area Sales Manager.
Expected Profile of Candidates
Qualifications:
- Bachelor's Degree in Business Administration, Marketing, International Trade, or a related field
Skills & Knowledge:
General & Technical Skills
- Experience: 4–6 years of sales experience in a trading, FMCG, or distribution-focused company, with at least 1–2 years in a supervisory or senior sales role.
- Trading Acumen: Strong understanding of supply chain logistics, distribution channels, credit management, and margin structures.
- Technical Skills: Proficiency in CRM software (e.g., Salesforce, HubSpot), ERP systems (SAP/Oracle), and advanced MS Excel for data analysis.
Soft Skills
- Proven negotiation, conflict resolution, and team management capabilities. Strong numerical and analytical skills.
Sales Team Leader (10 Positions)
Position Circumstances
- Career Category: Sales / Marketing, Business Administration
- Schedule:Full-time
- Salary: $330
Department: Sales
Reports To: Area Sales Manager / Sales Director
Company Type: Trading & Distribution
The Sales Team Leader will be responsible for guiding, motivating, and driving a team of Sales Executives to achieve sales targets and expand market share. In a fast-moving trading environment, this role requires a mix of frontline leadership and hands-on selling. You will develop day-to-day sales plans, manage relationships with key wholesale and retail accounts, and ensure the team consistently meets its volume, revenue, and margin objectives.
Duties & Responsibilities:
- Team Leadership & Performance Management
- Lead, coach, and motivate a team of Sales Executives to meet and exceed individual and team sales targets.
- Conduct regular field accompaniment, pipeline reviews, and performance evaluations to identify training needs and skill gaps.
- Allocate daily/weekly sales routes, customer accounts, and sales quotas to optimize territory coverage.
- Sales Execution & Account Management
- Drive the execution of sales strategies to increase product penetration, volume, and brand visibility within the assigned territory.
- Personally manage relationships with high-value clients, wholesalers, and key trading partners.
- Negotiate pricing, trade discounts, and commercial terms within company-approved frameworks to maximize profitability.
- Market Intelligence & Reporting
- Monitor market trends, competitor pricing, stock availability, and promotional activities, reporting findings back to senior management.
- Ensure accurate and timely reporting of daily sales volumes, market visit outcomes, and pipeline updates.
- Participate in sales forecasting and demand planning meetings based on field insights.
- Operational & Credit Control
- Oversee the credit health of the team’s accounts, ensuring timely collections of outstanding payments and minimizing bad debt.
- Coordinate closely with Logistics and Warehousing to ensure accurate order placement, timely deliveries, and minimal order cancellations.
Benefits:
- High field mobility; requires spending up to 70% of the time traveling within the assigned area to support the team and visit clients.
- Must possess a valid driver’s license.
Expected Profile of Candidates
Qualifications:
- Bachelor's Degree in Business Administration, Marketing, Commerce, or a related field
Work History:
- Successful sales experience in a trading, wholesale, or Distribution Company for 3 to 5 years
- At least of experience leading or mentoring a team for 1 to 2 years
Skills & Knowledge:
General & Technical Skills
- Trading Knowledge: Proven understanding of distribution networks, B2B sales cycles, and profit margin structures.
- Technical Skills: Proficiency with CRM software (e.g., Salesforce, HubSpot), ERP systems, and MS Excel for tracking sales performance.
Soft Skills
- Strong leadership, persuasive communication, and negotiation skills. Energetic, target-driven, and highly resilient.
Sales & Administrative Specialist (Trading)
Position Circumstances
- Career Category: Sales / Marketing, Business Administration
- Schedule:Full-time
- Salary: Negotiable
Department: Sales & Logistics Operations
Reports To: Sales Director / Operations Manager
The Sales & Administrative Specialist in our trading division is the operational hub connecting our international/domestic suppliers, the sales team, logistics partners, and B2B clients. This role is responsible for executing the end-to-end administrative trading process—from receiving client inquiries and generating proforma invoices to coordinating customs/shipping documentation and tracking inventory fulfillment.
Key Performance Indicators (KPIs)
- Order Processing Efficiency: Average time taken from receiving a client PO to booking the shipment/issuing the invoice.
- Documentation Accuracy: Zero financial penalties or customs delays resulting from errors in shipping documents, invoices, or certificates.
- Inventory Tracking Precision: Discrepancy rate between physical warehouse stock and trading system data.
- Customer Service Response Time: Meeting the target window (e.g., under 4 hours) for responding to client inquiries regarding quotes or delivery updates.
Duties & Responsibilities:
- Order Fullfillment & Trade Documentation
- Process local and international purchase orders (POs) and issue sales contracts, proforma invoices, and commercial invoices.
- Prepare and verify critical trading and shipping documents (e.g., Packing Lists, Bills of Lading/Air Waybills, Certificates of Origin, and customs declarations).
- Monitor letter of credit (L/C) requirements and payment terms to ensure administrative compliance before shipment release.
- Supply Chain & Logistics Coordination
- Liaise daily with freight forwarders, shipping lines, and warehouse teams to track cargo movement and ensure timely delivery to clients.
- Monitor stock levels, track incoming shipments from suppliers, and alert the sales team regarding inventory availability or potential delays.
- Coordinate with the quality control (QC) or inspection teams to ensure product documentation matches client specifications.
- Sales Support & Client Relations
- Act as the primary internal contact for B2B clients, wholesalers, and distributors regarding price quotes, order status, and delivery schedules.
- Calculate landed costs, profit margins, and prepare competitive sales quotations based on current freight rates and supplier pricing.
- Source product samples and coordinate their dispatch to prospective clients.
- Data Maintenance & Financial Admin
- Maintain up-to-date records of supplier price lists, exchange rates, and freight tariffs.
- Ensure the company ERP/trading system is updated with accurate client data, transaction history, and inventory counts.
- Follow up with clients on overdue accounts receivable (AR) and coordinate payment updates with the Finance department.
Expected Profile of Candidates
Qualifications:
- Bachelor's Degree in International Trade, Supply Chain Logistics, Business Administration, or a related field.
Skills & Knowledge:
General & Technical Skills
- Experience: 2–4 years of experience in sales administration or operations within a trading, import/export, or distribution company.
- Technical Skills: * Strong proficiency in MS Excel (for calculating margins, landed costs, and tracking inventory).
- Hands-on experience with Trading/ERP software (e.g., SAP, Oracle, Microsoft Dynamics, or equivalent inventory management systems).
- Familiarity with Incoterms (FOB, CIF, EXW, etc.) and basic international trade regulations is highly preferred.
Soft Skills
- Exceptional organizational skills with the ability to manage multiple moving shipments simultaneously.
- Sharp attention to detail to catch discrepancies in weights, quantities, and pricing.
- Clear, professional communication skills for interacting with international suppliers and diverse clients.
Sales Supervisor – Horeca (3 Positions)
Position Circumstances
- Career Category: Sales / Marketing, Business Administration
- Schedule:Full-time
- Salary: Negotiable
Department: Horeca Sales (Hotels, Restaurants, & Catering/Cafés)
Reports To: Horeca Sales Manager / Commercial Director
Role Summary: The Horeca Sales Supervisor is responsible for driving sales growth, managing key accounts, and leading a team of sales executives within the hospitality and food service sectors. This role focuses on expanding market share, building premium brand relationships, and ensuring high-quality service delivery to B2B clients.
Key Performance Indicators (KPIs)
- Achievement of monthly and quarterly sales volume and revenue targets.
- New account acquisition rate within the Horeca segment.
- Team performance and retention rates.
- Receivables management (ensuring timely payments from clients).
Duties & Responsibilities:
- Business Development: Identify and secure new business opportunities within the Horeca sector (fine dining, hotels, cafe chains, catering companies).
- Account Management: Maintain and deepen relationships with existing key accounts, executive chefs, procurement managers, and F&B directors to maximize upselling.
- Team Leadership: Supervise, mentor, and track the daily activities of Horeca sales executives. Conduct regular performance reviews and on-the-field coaching.
- Market Intelligence: Monitor market trends, competitor pricing, and industry developments. Provide strategic feedback to management to adjust sales strategies.
- Contract Negotiation: Negotiate commercial agreements, listing fees, and promotional activities within company margin guidelines.
- Event & Activation Management: Coordinate and attend trade shows, food exhibitions, and tasting events to enhance brand visibility.
Expected Profile of Candidates
Skills & Knowledge:
General & Technical Skills
- Experience: 4+ years of B2B sales experience, with at least 2 years specifically in the Horeca sector. Prior supervisory experience is highly preferred.
- Network: An existing network of contacts among F&B managers, chefs, and procurement officers in the region.
Soft Skills
- Skills: Strong negotiation, presentation, and relationship-building skills. Ability to analyze sales data and forecast trends.
- Attributes: Results-driven, energetic, and adaptable to the fast-paced hospitality industry lifestyle. (Valid driver's license and flexibility to travel frequently are usually required).
Sales Merchandiser (10 Positions)
Position Circumstances
- Career Category: Sales / Marketing, Business Administration
- Schedule:Full-time
- Salary: $330
Department: Sales
Reports To: Sales Supervisor
The Sales Merchandiser plays a critical role in driving on-shelf availability, brand visibility, and stock rotation at the point of sale. Operating in a fast-moving trading and distribution environment, this position bridges the gap between sales agreements and retail execution. You will ensure that our company’s products are always fully stocked, correctly priced, prominently displayed, and presented in a way that maximizes consumer purchasing decisions across assigned retail, supermarket, or wholesale accounts.
Duties & Responsibilities:
- In-Store Display & Planogram Execution
- Ensure company products are prominently displayed on shelves, end-caps, and promotional islands according to agreed Planograms and trade marketing guidelines.
- Secure and optimize "Share of Shelf" (SOS) to ensure our brands have higher visibility than direct competitors.
- Install and maintain Point-of-Sale Materials (POSM) such as shelf talkers, posters, wobblers, and banners to attract consumer attention.
- Stock Management & Rotation
- Monitor inventory levels at retail outlets, ensuring stock is consistently replenished from the store’s stockroom to the shop floor.
- Practice strict FIFO (First In, First Out) stock rotation to minimize product expiry and damages.
- Identify slow-moving items or near-expiry stocks and proactively report them to the Sales Supervisor to initiate promotional actions.
- Order Generation & Sales Support
- Check stock levels during store visits and collaborate with store managers or sales representatives to generate replenishment orders.
- Maintain excellent, professional relationships with store managers, category buyers, and floor staff to secure prime display locations.
- Assist with incoming stock deliveries at the retail level when necessary, ensuring accuracy against delivery orders.
- Market Intelligence & Reporting
- Track and report on competitor activities, including new product launches, pricing changes, and promotional displays.
- Take before-and-after photos of displays and submit daily execution reports via mobile reporting applications or CRM systems.
- Document and report any issues regarding stock damages, pricing discrepancies, or out-of-stock (OOS) situations immediately.
Benefits:
- High field mobility; 100% of the working day is spent traveling between various assigned retail stores and supermarkets.
- Must possess a valid driver’s license and a reliable means of transportation (e.g., a motorcycle or car).
- Involves physical activity, including lifting boxes, bending, stretching, and standing for extended periods to arrange shelves.
Expected Profile of Candidates
Qualifications:
- High School Diploma
- Bachelor's Degree in Marketing, Business Administration, or a related field
Work History:
- Experience as a Merchandiser, Field Sales Representative, or Promoter, preferably within a trading, FMCG, or consumer goods company for 1 to 3 years
Skills & Knowledge:
General & Technical Skills
- Merchandising Knowledge: Familiarity with planograms, FIFO principles, trade marketing strategies, and retail store operations.
- Technical Skills: Basic tech literacy; comfortable using smartphone applications for daily reporting, photo uploads, and GPS tracking.
Soft Skills
- Highly energetic, self-motivated, and physically fit. Strong interpersonal skills to build rapport with retail staff.
