Business Unit Manager
Position Circumstances
- Career Category: Exec. / Management, Business Administration, Banking / Finance
- Schedule:Full-time
- Salary: Negotiable
Location: Head Office
Duties & Responsibilities:
- Assis Head of Business and Credit Operation Department to train/support business officer and senior business officer on how to perform their job well.
- Assist Head of Business and Credit Operation Department to prepare Projection Plan for business operation.
- Allocate operational plan to branch offices follow the business plan as approved by the Board.
- Assist Head of Business and Credit Operation Department to analyze and monitor branch performance and staff productivity Vs Plan.
- Conduct daily, weekly, and monthly follow up on branch disbursement plan and actual disbursement (and find out the issues if needed).
- Analyze FSA’s Productivities and provide strategy to improve their productivity if needed.
- Assist Head of Business and Credit Operation Business Department to monitor branch disbursement by products especially GL, IL, SME…etc.
- Alert and visit branches whose performances are below targets.
- Assist Head of Business and Credit Operation Department to provide strategic directions and coaching to Branch staff to well manage the branch and grow the business.
- Assist to allocate operational plan to branch offices follow the business plan as approved by the Board.
- Assist Head of Business and Credit Operation Department to conduct research/review on competitors’ products and services and analyze.
- Provide strategic support to branches on sales of loan products and push branches to increase their loan portfolio, clients and productivities.
- Provide strategic support on savings/deposit collections to branches to increase the deposit portfolio.
- Provide strategic support on promotion techniques to attract the customers.
- Perform other tasks assigned by Head of Business and Credit Operation Department.
Expected Profile of Candidates
Languages:
- Khmer - Good
- English - Good
Qualifications:
- Master's Degree
- Bachelor's Degree in Marketing, Finance and Banking, Management or equivalence
Work History:
- Experiences in a microfinance institution for 3 years as a minimum
Skills & Knowledge:
General & Technical Skills
- Experiences with branch operation management and sale strategies setting.
- Good communication skills (able to speak and write Khmer and English)
Soft Skills
- Good motivation and leadership.
- Strong leadership, motivational, planning and management skills.
- Strong ability to tell when something is wrong or is likely to go wrong objectively.
Digital Banking Retention Advisor-Senior Executive
Position Circumstances
- Career Category: Sales / Marketing, Business Administration, Banking / Finance, Exec. / Management
- Schedule:Full-time
- Salary: Negotiable
Location: Head Office
Duties & Responsibilities:
- Assist in developing and execute effective retention strategies to retain existing users, merchants and partners to boost customer loyalty and reduce churn by enhancing the engagement with digital banking services and officering personalized solutions.
- Lead and manage the digital banking retention team under, set performance targets, and ensure that the team is motivated and equipped to meet their goals.
- Build and maintain strong relationships with merchants and business owners to ensure the merchant POSM (Point of sales materials) branding materials are visible, clean and up to date with keep the active transactions.
- Undertake regular market visits to engage with merchants and ensure they remain active. And identify potential cross-sell opportunities and monitor merchant activity to maximize engagement.
- Monitor churn rates, identify at-risk customers, implement solutions on retention metrics to senior management and suggest enhancements.
- Support RMs and BMs to develop plan and execute for mobile banking and merchant retention by monitoring the performance regularly and pushing branches to drive the customers/merchant’s active rate to achieve of business goals.
- Supervising branch operations, including sales, customer service, and administration.
- Provide training to build the capacity of teams to ensure that the team understands how retain new and existing merchant for long-term growth and activity.
- Managing and mentoring staff to achieve performance goals.
- Monitor industry trends, competitor activities, and customer needs to identify opportunities for improvement and process enhancements. Use data-driven insights to understand market trends and customer behavior.
- Consolidate customer feedback and propose solutions to management for continuous improvement.
- Direct and motivate branches to identify and nurture valuable merchants, ensuring that goals are met through coaching and active monitoring.
- Enforce discipline to ensure efficiency, maintain good staff morale, and promote the company's corporate image.
- Performs other duties as assigned by the Management from time to time.
Expected Profile of Candidates
Qualifications:
- Bachelor's Degree in marketing, Business, or a related field.
Skills & Knowledge:
Soft Skills
- Proven experience in a similar role, preferably in the same industry.
- Strong analytical skills and experience with customer segmentation and market research.
- Excellent communication and collaboration skills.
- Ability to develop and execute effective marketing strategies.
- Strong product development and policy development skills.
Legal and Compliance Officer-Senior Executive (2 Positions)
Position Circumstances
- Career Category: Exec. / Management, Law, Banking / Finance
- Schedule:Full-time
- Salary: Negotiable
Location: Head Office
Duties & Responsibilities:
- Draft, review, and translate MOUs, contracts/agreements (lending, sale-purchase, lease, marketing, constructions etc.), NDAs, legal/official documents.
- Collect, research and consolidate laws, regulations, and legal articles for reporting, advising (legal opinion) and filing.
- Update and advise the management and relevant departments on any change in laws and regulations.
- Orientation and refresher Training on AML/CFT.
- Monitor compliance checklist to ensure the performance/ operations are in compliance with laws, regulations and requirements from authorities/lenders.
- Review LOLC’s loan agreements with lenders and other MOUs to ensure terms and conditions are valid and comply with relevant laws and regulations.
- Update management and relevant department on any changes of laws and regulations related to MDI business such as NBC regulations, land law, contract law, international business law, labor law, etc.
- Facilitate legal actions with lawyer on any court case procedures.
- Review existing and new legal related documents and contracts such as loan agreement with clients and employment contract to ensure they are valid and legal binding and recommend corrective actions when needed.
- Performance other tasks as assigned by manager.
Expected Profile of Candidates
Languages:
- English - Good
Qualifications:
- Bachelor's Degree in law or related field.
Work History:
- Experiences related to Legal with financial institution. for 3 years as a minimum
Skills & Knowledge:
General & Technical Skills
- Good analytical and skepticism skills.
- Good written and verbal communication in English.
Soft Skills
- Supportive and high commitment.
Agriculture Value Chain Finance Officer
Position Circumstances
- Career Category: Banking / Finance, Agriculture, Rural development, Agriculture - Agronomy
- Schedule:Full-time
- Salary: Negotiable
Location: Head Office
Duties & Responsibilities:
- Loan Assessment and Processing Support
- Assist in collecting and reviewing required documents for agriculture loan applications from farmers, cooperatives, agribusinesses, suppliers, and agri-SMEs.
- Support branch staff in preparing basic borrower, crop, commodity, and value chain information for loan assessment.
- Assist in updating crop prices, input costs, production cycles, and commodity profiles for use by branches.
- Support the preparation of basic farm budgets, cash flow information, and loan assessment summaries under the guidance of the supervisor.
- Ensure loan files are properly completed, recorded, and submitted in line with internal requirements.
- Field Visit and Data Collection Support
- Join field visits with branch or department staff to collect information on farming activities, crop progress, livestock conditions, land use, and market access.
- Help verify loan purpose, use of funds, and basic production information during field monitoring.
- Report early signs of repayment difficulty, crop loss, market problems, or other risks to the supervisor and relevant branch staff.
- Maintain clear field visit notes, photos, and supporting documents where required.
- Portfolio Monitoring and Risk Follow-up Support
- Assist in monitoring repayment schedules, due dates, overdue accounts, and follow-up actions.
- Support branch staff in communicating with clients and value chain actors for repayment follow-up and recovery support.
- Help identify common agriculture risks, such as weather, pests, disease, price fluctuation, and market access issues, and report them for management review.
- Support accurate portfolio data entry, filing, and reporting for audit and compliance purposes.
- Assist the department in maintaining portfolio quality and reducing overdue loans.
- Client and Partner Support
- Provide basic information to clients and partners on suitable agriculture finance products, loan conditions, required documents, and repayment obligations.
- Support communication with farmers, cooperatives, input suppliers, buyers, local authorities, and other value chain actors.
- Assist in organizing outreach activities, client orientation, supplier meetings, field events, and promotional campaigns.
- Maintain good relationships with clients, branches, and partners and provide timely feedback to the supervisor.
- Product and Market Information Support
- Collect and update market information related to crop prices, input costs, seasonal cycles, production risks, and government programs.
- Provide field feedback to support improvement of agriculture finance products and processes.
- Assist in preparing simple reports, presentations, client lists, and monitoring updates for the department.
- Support data analysis and documentation needed for product development and partnership discussions.
- Other Duties
- Perform other tasks assigned by the supervisor and support the department’s day-to-day operations.
Expected Profile of Candidates
Languages:
- English - Good is preferred
Qualifications:
- Bachelor's Degree in Finance and Banking, Agriculture, Agronomy, Rural Development, Business Administration, or a related field
Work History:
- At least of work experience in banking, microfinance, agriculture, rural finance, agribusiness, or field operations for 1 year is preferred
Skills & Knowledge:
General & Technical Skills
- Fresh graduates with strong interest in agriculture finance may also be considered.
- Basic understanding of crop production, livestock, farm activities, and rural markets is an advantage.
- Good computer skills, especially Microsoft Word, Excel, and PowerPoint.
- Ability to ride a motorbike and travel frequently, if required.
- Knowledge of English language is an advantage and preferred.
Soft Skills
- Good communication, coordination, customer service, and teamwork skills.
- Basic analytical skills and ability to prepare simple reports and maintain accurate records.
- Willingness to conduct field visits and work with rural clients and partners.
- High commitment to learning, integrity, confidentiality, and professional conduct.
មន្រ្តីសេវាព័ត៌មានតាមទូរសព្ទ
បរិយាកាសមុខតំណែង
- ប្រភេទការងារ: ផ្នែកទំនាក់ទំនង, ផែ្នកបំរើអតិថិជន, ផ្នែកធនាគារ/ហិរញ្ញវត្ថុ
- ពេលវេលា:ការងារក្រៅម៉ោង
- ប្រាក់ខែ: អាចចរចាបាន
បេក្ខជនត្រូវបានលើកទឹកចិត្តឲ្យដាក់ពាក្យ។
ទីតាំង ការិយាល័យកណ្តាល
សម្រាប់វេនយប់ (ពីម៉ោង ១០:00 យប់ ដល់ ៦:00 ព្រឹក)
ករណីកិច្ច និងការទទួលខុសត្រូវ:
- ទទួលទូរសព្ទ និងឆ្លើយតបនូវរាល់សំនួររបស់អតិថិជន និងសាធារណៈជន ទាក់ទងនឹងផលិតផល និងសេវាកម្ម
- ទទួលស្វាគមន៍ និងមានទំនាក់ទំនងល្អជាមួយអតិថិជន ថ្នាក់គ្រប់គ្រង និងបុគ្គលិកទាំងអស់។
- ទទួលនូវរាល់ការត្អូញត្អែរ និងបណ្តឹងតវ៉ា តាមរយៈទូរសព្ទ ឬផ្ទាល់មាត់ ឬអ៊ីម៉ែល
- កត់ត្រា-បញ្ញូលទិន្នន័យនៃព័ត៌មានពីការត្អូញត្អែរ (Complaints) របស់សារធារណជន អិតិថិជន បុគ្គលិកចូលក្នុងប្រព័ន្ធ (E-complaint) ហើយរាយការណ៍ជូនថ្នាក់គ្រប់គ្រងផ្ទាល់ និងសមត្ថកិច្ចពាក់ព័ន្ធឲ្យបានទាន់ពេលវេលា និង follow up ជានិច្ច ដើម្បីប្រាកដថារាល់បណ្តឹងតវ៉ាត្រូវបានដោះស្រាយ
- ធ្វើការងារផ្សេងៗទៀតដែលចាត់ចែងតាំងដោយអ្នកគ្រប់គ្រង។
ប្រភេទនៃបេក្ខជនដែលបានរំពឹងទុក
ភាសា:
- ខ្មែរ - យ៉ាងរលូន
- អង់គ្លេសត្រូវបានផ្តល់អាទិភាព
កម្រិតវប្បធម៌:
- បរិញ្ញាបត្រ
ប្រវត្តិការងារ:
- មានបទពិសោធន៍យ៉ាងតិច១ឆ្នាំជាមន្រ្តីសេវាអតិថិជនជាមួយគ្រឹះស្ថានមីក្រូហិរញ្ញវត្ថុ ឬធនាគាររយៈពេល ១ ឆ្នាំ
ជំនាញ និងចំណេះដឹង:
ជំនាញទូទៅ និងបច្ចេកទេស
- មានជំនាញល្អក្នុងការទំនាក់ទំនង និងជាអ្នកផ្តល់យោបល់ (ស្ទាត់ជំនាញក្នុងការនិយាយ និងសរសេរជាភាសាខ្មែរ អាចនិយាយ និងសរសេរជាភាសាអង់គ្លេសកាន់តែប្រសើរ)។
- យ៉ាងហោចណាស់កំពុងសិក្សាថ្នាក់បរិញ្ញាបត្រឆ្នាំទី៤ លើជំនាញដែលពាក់ព័ន្ធ។
ជំនាញទន់
- មានជំនាញក្នុងការដោះស្រាយបញ្ហា។
- ខិតខំប្រឹងប្រែងធ្វើការ និងអាចធ្វើការតាមវេនដែលតម្រូវឱ្យ។
មន្ត្រីប្រឹក្សាលក់សេវាហរិញ្ញវត្ថុ-ឯកទេស/សហគ្រាសខ្នាតតូច និងមធ្យម (60 Positions)
បរិយាកាសមុខតំណែង
- ប្រភេទការងារ: ផ្នែកធនាគារ/ហិរញ្ញវត្ថុ
- ពេលវេលា:ការងារពេញម៉ោង
- ប្រាក់ខែ: អាចចរចាបាន
ទីតាំង ៖ គ្រប់សាខា-ទូទាំង២៥ខេត្តរាជធានី
ករណីកិច្ច និងការទទួលខុសត្រូវ:
- រៀបចំ និង សម្រេចឱ្យបាននូវផែនការសកម្មភាពប្រចាំថ្ងៃ ប្រចាំសប្តាហ៍ ប្រចាំខែ និង ប្រចាំឆ្នាំ
- វាយតម្លៃប្រាក់កម្ចីឥណទានសហគ្រាសខ្នាតតូចនិងមធ្យម កម្ចីឥណទានឯកត្តជន និងឥណទានសម្ភារៈប្រើប្រាស់ ដើម្បីធានាថាការផ្តល់ ប្រាក់កម្ចីគឺស្របទៅតាមតម្រូវការរបស់អតិថិជន និង សមត្ថភាពសងត្រលប់
- ធានានូវកំណើនផលប័ត្រឥណទានដែលខ្លួនទទួលខុសត្រូវ និងបណ្តុះវិន័យឥណទានដល់អតិថិជន។
- ធ្វើការទម្លាក់ទុនជូនអតិថិជន
- ជម្រុញលើកទឹកចិត្តដល់អតិថិជនសម្រាប់ការសងត្រលប់ទាន់ពេលវេលា
- តាមដានស្ថានភាពបំណុលយឺតយ៉ាវប្រចាំថ្ងៃ និង ចុះដោះស្រាយឱ្យទាន់ពេលវេលា
- ត្រូវបង់ប្រាក់ចូលក្រុមហ៊ុននៅថ្ងៃតែមួយបន្ទាប់ពីទទួលប្រាក់ពីអតិថិជនឬតាមរយៈភ្នាក់ងារ
- ថែរក្សាអតិថិជននិងកាត់បន្ថយការចាកចេញ
- ភ្ជាប់ទំនាក់ទំនងល្អជាមួយអតិថិជន និង អាជ្ញាធរដែនដី
- ត្រូវអនុលោមទៅតាមគោលនយោបាយឥណទាន និងគោលនយោបាយផ្សេងទៀតរបស់ក្រុមហ៊ុន
- អនុវត្តការងារផ្សេងៗដែលចាត់តាំងដោយប្រធានមន្ត្រីប្រឹក្សាលក់សេវាហរិញ្ញវត្ថុ។
ប្រភេទនៃបេក្ខជនដែលបានរំពឹងទុក
កម្រិតវប្បធម៌:
- មធ្យមសិក្សាទុតិយភូមិ ឬបាក់ឌុបវិទ្យាល័យ
ជំនាញ និងចំណេះដឹង:
ជំនាញទូទៅ និងបច្ចេកទេស
- យ៉ាងហោចណាស់មានសញ្ញាបត្រទុតិយភូមិ(បាក់ឌុប) ឬ កំពុងសិក្សាថ្នាក់មហាវិទ្យាល័យគ្រប់ផ្នែក ។
- មានចំណេះដឹង ទាក់ទងទៅនឹងសេវាហិរញ្ញវត្ថុ ។
- មានបទពិសោធន៍ក្នុងការគ្រប់គ្រងប្រាក់កម្ចីជាមួយស្ថាប័នមីក្រូហិរញ្ញវត្ថុនឹងផ្តល់អាទិភាព។
- មានបទពិសោធន៍ផ្នែកលក់ ផ្សព្វផ្សាយ និងស្រាវជ្រាវទីផ្សារកាន់តែប្រសើរ។
ជំនាញទន់
- ផ្តល់អាទិភាពដល់បេក្ខជន/នារីដែលមានទីលំនៅក្នុងតំបន់ប្រតិបត្តិការជ្រើសរើសបុគ្គលិកខាងលើរបស់អិលអូអិលស៊ី។
Mobile App Testing Support Intern (2 Positions)
Position Circumstances
- Career Category: Internship, Computer - General, Computer - Networking
- Schedule:Full-time
- Salary: N/A
Location: Head Office
Duties & Responsibilities:
- Execute functional testing for Mobile features and services.
- Perform regression testing after system enhancement or bug fixes.
- Identify, document and report application bugs and issues.
- Conduct end-to-end testing across various user scenarios.
- Perform testing on different mobile devices and operating systems.
- Assist in preparing and updating test cases and testing checklists.
- Validate user interface and user experience consistency.
- Support User Acceptance Testing (UAT) activities.
- Maintain proper testing documentation and issue tracking records.
Expected Profile of Candidates
Skills & Knowledge:
General & Technical Skills
- Basic understanding of mobile applications and digital platforms
- Basic knowledge of Android and iOS mobile applications
- Ability to follow testing procedures and document findings clearly
Soft Skills
- Strong attention to details
- Good analytical and problem-solving skills
- Good communication and teamwork skills
