Credit Quality Assurance Unit Manager
Position Circumstances
- Career Category: Exec. / Management, Banking / Finance, Accounting, Business Administration
- Schedule:Full-time
- Salary: Negotiable
Location: Head Office
Duties & Responsibilities:
- Develop a credit quality assurance review system and standards.
- Conduct regularly credit quality checks on the compliances (policy, procedure, forms…) and performance of branches to ensure strong credit control at branch levels.
- Directly solving of credit related branch issues.
- Implement and follow up fraud prevention and detection as well as credit risk prevention strategies.
- Report of Credit Quality Assurance to related department and management.
- Coach branches on technical loan assessment, forms, policy, and procedure.
- Recommend to develop and modify loan products, operations/credit policies and procedures.
- Ensure all credit policies, procedures and forms are up-to-date.
- Develop and revise loan documents and loan forms.
- Modify current loan products/ loan terms/ loan size to meet client needs.
- Coordinates implementation and institutionalization of new products/ services on a wider scale, if found economically feasible.
- Work closely with Branch Managers to ensure strong credit control at branch levels.
- Ensure credit policies/ guidelines/ procedures/forms are well disseminated and trained to branch office staff and being a focal point person for policies interpretation.
- Keep up-to-date on collateral information such as the price and trend of properties, as well as collateral risks to branch offices.
- Ensure Credit policies and practices are in compliance with NBC law, regulations and Prakas.
- Perform other duties as assigned by Head of Business and Credit Operation Department.
Expected Profile of Candidates
Qualifications:
- Master's Degree
- Bachelor's Degree in Banking/Finance or Business Management or equivalence
Skills & Knowledge:
General & Technical Skills
- Strong product development and policy development skills.
- Experience in small retail banking financial operations.
- Experience in training and adult learning behavior for people with no finance/ business background.
- Familiar with emerging issues related to microfinance industry in Cambodia.
- Computer literate in spreadsheet, database and work processing programs.
- Strong written and oral communication skills.
Soft Skills
- Ability to work in a cross-cultural environment and foster teamwork among international and national staff.
Auto Finance Officer-Senior Executive
Position Circumstances
- Career Category: Accounting, Banking / Finance, Economics
- Schedule:Full-time
- Salary: Negotiable
Location: Head Office
Duties & Responsibilities:
- Assist Auto Finance Unit Manager in training asset backed team about their job roles.
- Train branch staffs on sale strategies and techniques.
- Prepares and leads special promotion plans in his areas/location/region.
- Cooperate with BM to assign finance sales advisor-auto finance to visit car and motor dealers.
- Provides the sale strategies to branches such as sale promotions through marketing activities in potential villages, communes, schools and factory zones to attract the new and existing clients.
- Pushes and leads finance sales advisor-auto finance, head of finance sales advisor, and Branch Managers to make a good relationship with dealers closely.
- Visit branches to find the issues and support in pushing sales and growth of asset backed finance.
- Conduct the field visit to survey the market, direct strategy and guide branch staffs, BMs on how to achieve plans.
- Closely monitor disbursement plan, achievement Vs plan and take corrective actions to improve branch performance.
- Visit car dealers to make good relationship to increase more inquiries and have some talk to get some related information.
- Calls to follow up and receive the calling with finance sales advisor-auto finance, head of finance sales advisor, and Branch Managers for sale consultations, obstacles and solutions.
- Closely monitor and follow up all inquiries with branches or dealers.
- Perform other tasks assigned by management.
Expected Profile of Candidates
Languages:
- English - Good
Qualifications:
- Bachelor's Degree in Finance and Banking, Economics and other related field.
Work History:
- At least experiences in leasing or credit fields for 2 years
Skills & Knowledge:
General & Technical Skills
- Know the leasing markets and has good relationships with dealers.
- Can speak and write English
- Have good computer skills
Soft Skills
- Good inter-personal skills.
- Can travel to branches in provinces.
Call Collection Officer (5 Positions)
Position Circumstances
- Career Category: Business Administration, Customer Service/Support
- Schedule:Full-time
- Salary: Negotiable
Location: Head Office
Duties & Responsibilities:
- Contact clients by calling to remind them of outstanding debts.
- Update and maintain accurate records of all interactions and agreements in the system.
- Follow up on broken promises to pay and escalate accounts when necessary.
- Provide clear and concise information to clients regarding their accounts.
- Comply with company policies, legal guidelines, and data protection regulations.
- Handle customer objections and resolve disputes with professionalism.
- Achieve daily, weekly, and monthly call collection targets.
- Track and report on the call collection results.
- Perform other tasks assigned by the manager.
Expected Profile of Candidates
Qualifications:
- Undergraduate Degree in Year 2 student up in Business Administration or other field
Skills & Knowledge:
General & Technical Skills
- Previous experience in debt collection, customer service, or a call center environment preferred.
- Good verbal communication and negotiation skills.
Soft Skills
- Good interpersonal skills with a customer-focused approach.
- Ability to work under pressure and meet deadlines.
- Be flexible and good communication skills
- Good commitment.
មន្ត្រីផ្នែកច្បាប់ដោះស្រាយបំណុល-ជាន់ខ្ពស់ (2 Positions)
បរិយាកាសមុខតំណែង
- ប្រភេទការងារ: ផ្នែកច្បាប់, ផ្នែកធនាគារ/ហិរញ្ញវត្ថុ, ផ្នែកគណនេយ្យ
- ពេលវេលា:ការងារពេញម៉ោង
- ប្រាក់ខែ: អាចចរចាបាន
ទីតាំង៖ សាខាខេត្តក្រចេះ និងខេត្តព្រៃវែង
ករណីកិច្ច និងការទទួលខុសត្រូវ:
- រៀបចំពាក្យបណ្តឹងតុលាការទាំងរឿងព្រហ្មទណ្ឌ និងរឿងរដ្ឋប្បវេណី។
- ពិនិត្យឯកសារ ពាក្យបណ្តឹង និងភស្តុតាង ដើម្បីធានាបាននូវភាពត្រឹមត្រូវ និងអនុលោមតាមច្បាប់។
- ជាអ្នកតំណាងរបស់អិលអូអិលស៊ី ក្នុងសំណុំរឿងរដ្ឋប្បវេណី និងសំណុំរឿងព្រហ្មទណ្ឌ។
- សហការណ៍ជាមួយមេធាវីជាដៃគូ និងឬដៃគូច្បាប់ ដើម្បីពន្លឿននីតិវិធីតុលាការឱ្យបានឆាប់រហ័ស និងប្រកបដោយប្រសិទ្ធភាព។
- ចូលរួមផ្សះផ្សារជាមួយកូនបំណុល។
- ចូលរួមដោះស្រាយបំណុលយឺតនៅក្រៅប្រព័ន្ធតុលាការ។
- រៀបចំឯកសារគតិយុត្តិផ្សេងៗ ដើម្បីឱ្យសាខាប្រើប្រាស់។
- ផ្តល់ការប្រឹក្សាផ្នែកច្បាប់ដល់បុគ្គលិកពាក់ព័ន្ធ ដើម្បីជម្រុញការដោះស្រាយបំណុលឱ្យមានប្រសិទ្ធភាពខ្ពស់។
- ផ្តល់ការបណ្តុះបណ្តាលដល់បុគ្គលិក ពាក់ព័ន្ធអំពីផ្នែកច្បាប់ រួមទាំងការដាក់បណ្តឹងទៅតុលាការ និងបណ្តឹងនៅក្រៅតុលាការ។
- ធ្វើការងារផ្សេងៗទៀតតាមការចាត់តាំងរបស់ប្រធានផ្នែក/នាយកនាយកដ្ឋាន។
ប្រភេទនៃបេក្ខជនដែលបានរំពឹងទុក
កម្រិតវប្បធម៌:
- បរិញ្ញាបត្រ ផ្នែក ច្បាប់ ឬសញ្ញាប័ត្រច្បាប់ដែលបានប្រកាសថាមានតម្លៃសមមូល។
ជំនាញ និងចំណេះដឹង:
ជំនាញទូទៅ និងបច្ចេកទេស
- ជាមេធាវីពេញសិទ្ធិ មានវិញ្ញាបនបត្រសម្បទាខាងវិជ្ជាជីវៈមេធាវី ដែលចេញដោយមជ្ឈមណ្ឌលបណ្តុះបណ្តាល វិជ្ជាជីវៈមេធាវី និងមិនជាប់ទណ្ឌកម្មជាបទវិន័យ។
- មានបទពិសោធន៍ជាជំនួយការចៅក្រម ឬជំនួយការរាជអាជ្ញាត្រូវបានលើកទឹកចិត្ត។
- មានបទពិសោធន៍ធ្វើការផ្នែកច្បាប់នៅធនាគារ ឬគ្រឹះស្ថានមីក្រូហរិញ្ញវត្ថុកាន់តែប្រសើរ។
- មានចំណេះដឹងអំពីគ្រឹះស្ថានមីក្រូហិរញ្ញវត្ថុ និងច្បាប់ពាក់ព័ន្ធឥណទានដូចជា ច្បាប់ដីធ្លី ច្បាប់រដ្ឋប្បវេណីច្បាប់ព្រហ្មទណ្ឌ និងច្បាប់កិច្ចសន្យា។
ជំនាញទន់
- មានជំនាញទំនាក់ទំនង ជំនាញចរចារ និងមានសមត្ថភាពក្នុងការធ្វើការងារជាក្រុម។
