Digital Health Management Specialist
- Career Category: Health/Medical, Computer - General
- Schedule:Full-time
- Salary: Negotiable
Ref: H-EQIP-II-CS-INDV-46A
Objective of the assignment
Digital Health Department
The health information system of Cambodia is fragmented, and the digital health landscape of Cambodia is developing rapidly with many new initiatives being planned and under development. Department of Digital Health/DDH was established in 2023 to coordinate and serve as the secretariat to the National Digital Health Steering Committee. The newly established DDH needs to be strengthened to effectively lead coordination and manage the digital transformation effort within the health sector.
Cambodia is deeply committed to transforming its health system into a fully integrated digital health ecosystem. This transformation is essential for improving health care delivery and accelerating progress toward achieving Universal Health Coverage.
Position Summary:
The Digital Health Management Specialist will be responsible for the strategic planning, implementation, and oversight of digital health initiatives within DDH. This role requires a blend of technical expertise, project management skills, and a deep understanding of healthcare systems and data. The specialist will work to optimize the use of digital tools to improve patient care, streamline operations, enhance data collection and analysis, and ensure the secure and effective management of health information system.
Duration of contract:
12 months full time, from date of signing contract, with possible extension based on quarterly performance evaluation and business needs.
- Strategy & Planning:
- Develop and implement a comprehensive digital health implementation plan aligned with the digital health footprint, roadmap, and especially digital health strategy.
- Identify, evaluate, and initiate new digital health technologies, trends, and best practices.
- Conduct needs assessments to determine digital health requirements for various programs and departments.
- System Implementation & Management:
- Lead the planning, deployment, and configuration of digital health platforms and applications (e.g., EMR/EHR systems, telemedicine platforms, mobile health apps, data visualization, and dashboards).
- Manage vendor relationships for digital health solutions, including contract negotiation and performance monitoring.
- Ensure the interoperability and integration of various digital health systems.
- Oversee system upgrades, maintenance, and troubleshooting.
- Data Management & Analytics:
- Establish and enforce data governance policies to ensure data quality, privacy, and security in digital health systems.
- Develop and implement strategies for collecting, analyzing, and reporting digital health data to inform decision-making and evaluate program effectiveness.
- Design and create dashboards and reports for key performance indicators (KPIs) related to digital health initiatives.
- User Support & Training:
- Develop and deliver training programs for healthcare providers, staff, and other stakeholders on the effective use of digital health tools.
- Provide ongoing technical support and problem-solving assistance to users.
- Create and maintain user manuals, guidelines, and other documentation for digital health systems.
- Compliance & Security:
- Ensure all digital health initiatives comply with relevant national and international healthcare regulations, data privacy laws (e.g., local regulations, GDPR, HIPAA ), and ethical guidelines.
- Implement and monitor cybersecurity measures to protect sensitive health information.
- Project Management:
- Manage multiple digital health projects simultaneously, ensuring timely completion, adherence to budget, and quality deliverables.
- Develop project plans, timelines, and resource allocation strategies.
- Communicate project progress and challenges to stakeholders.
- Perform relevant additional tasks as requested by the DDH Director.
- Collaboration & Communication:
- Collaborate closely with clinical teams, IT department, program managers, and external partners.
- Facilitate workshops and meetings to gather requirements and present solutions.
- Bachelor's Degree in Health Informatics, Public Health, Computer Science, Information Technology, Healthcare Administration, or a related field
- Master's Degree is preferred
- Experience in digital health, health informatics, or healthcare IT for 5 years as a minimum
- Proven experience in implementing and managing digital health platforms (e.g., EMR/EHR, telemedicine, mHealth, etc.).
- Experience with data management, analysis, and visualization tools.
- Project management experience, preferably in a healthcare setting.
- Familiarity with various digital health technologies and platforms.
- Understanding of data standards and interoperability (e.g., HL7, FHIR).
- Proficiency in data analysis tools (e.g., Excel, R, Python, SQL) and visualization software (e.g., Tableau, Power BI) is a strong plus.
- Knowledge of cybersecurity principles and data privacy regulations.
- Excellent analytical and problem-solving skills.
- Strong communication and interpersonal skills, with the ability to translate technical concepts to non-technical audiences.
- Exceptional project management and organizational skills.
- Ability to work independently and as part of a team.
- Strong attention to detail and commitment to data accuracy and security.
- Adaptability and a proactive approach to learning new technologies.
National Consultant on Medical Application
- Career Category: Advisor / Individual Consultant, Health/Medical, Engineering, Computer - General, Computer - Networking
- Schedule:Full-time
- Salary: N/A
Objective of the assignment
The objective of this assignment is to engage a qualified consultant to provide expert guidance on the structural development of a medical application, with a specific focus on the Eolas Platform. The consultant will contribute to the strategic planning and technical design of the app, ensuring that it aligns Medical Clinical Practice Guideline workflows, local and relevant global digital health standards, and user-centered design principles.
The contract is for a duration of 3 months starting from the commencement date. Extension of the contract is subjection to performance and the Project’s needs. The consultant may perform the assignment either remotely or on-site, depending on mutual agreement between the consultant and the project team. The location arrangement will be determined based on the nature of the consultation, availability of the consultant, and project needs.
S/he will report to the DHS/MoH director and chairs of SC-NMTC, and the MoH Project Management Team (PMT).
Duration of contract:
The contract is for a maximum duration (3 months) as a one-time consultation starting from date of contract signing contract. An extension is possible to be on performance evaluations and the project needs.
- Analyze the initial concept and design framework of the Eolas platform, collaborating with the Project team leader, Project manager, and the SC-NMTC-MoH. This includes assessing the proposed architecture, data flow, user interface (UI), and user experience (UX) components.
- Identify potential gaps and risks in the app's structural design and recommend mitigation strategies to address them proactively.
- Ensure the app’s workflow is fully aligned with the workflows outlined in the Medical Clinical Practice Guideline (both volumes), as well as standard laboratory practices and treatment management protocols
- Advise on the inclusion of features or modules that support diagnostic processes and, where applicable, recommend the integration of clinical decision support tools.
- Review the app's structure for compliance with international health data standards, such as HL7 and FHIR, and privacy regulations like GDPR and HIPAA. The consultant will also provide guidance on secure data handling, storage, and transmission.
- Advise on strategies for seamless interoperability with existing health information systems (e.g., EMRs, HMIS). The consultant will also recommend scalable design approaches to support future expansion and integration with other CPGs
- Participate in a structured consultation session with the development team and relevant stakeholders. The consultant will provide both verbal and written feedback, culminating in a summary report that outlines key recommendations, structural insights, and strategic considerations.
- Participate in a structured consultation session with the development team and relevant stakeholders.
- Provide verbal and written feedback, including a summary report outlining key recommendations, structural insights, and strategic considerations
- Master's Degree in Health Informatics, Medical Technology, Computer Science, Biomedical Engineering, or a related medical field
- Experience in digital health or medical application development and maintenance for 5 years as a minimum
- Additional training or certification in Digital Health, clinical training, or Health IT Systems is considered a significant asset.
- A proven track record of designing or consulting on Medical Clinical Practice Guideline and health information systems.
- Experience working with diverse, interdisciplinary teams, including clinicians, developers, and data managers.
- Familiarity with data privacy regulations (e.g., GDPR, HIPAA) and interoperability standards (e.g., HL7, FHIR).
- Strong analytical and communication skills, with the ability to translate clinical requirements into technical specifications.
- Up-to-date knowledge of mobile and web-based health technologies.
National Consultant for Cervical Cancer Screening and Management Program
- Career Category: Health/Medical, Advisor / Individual Consultant
- Schedule:Full-time
- Salary: N/A
Objective of the assignment
To provide comprehensive technical and operational support to the CCS&T/PMD team to plan, introduce, implement, and monitor the phased scale-up of HPV self-sampling within the national Cervical Cancer Screening and Treatment (CCS&T) program, including: (i) development and revision of workplans and budgets (including AWPB) aligned with the new service delivery model; (ii) updating SOPs, guidelines, and training materials and supporting training and dissemination at all levels; (iii) coordination of stakeholders and implementation partners and facilitation of consultative and coordination meetings; (iv) strengthening monitoring, evaluation, data quality, and routine reporting; (v) supporting monitoring community mobilization and demand generation with culturally appropriate outreach; (vi) conducting field visits and provide suggested recommendations for improving program implementation; and (vii) documenting lessons learned, implementation challenges, and good practices to inform policy dialogue, scale-up, and sustainable program delivery.
Duration of contract:
12 months full time, from date of signing contract, with possible extension based on quarterly performance evaluation and business needs.
- Support the development and revision of national and subnational workplans to reflect the introduction and implementation of HPV self-sampling;
- Assist with reviewing and adjusting budgets in coordination with PMD Director and the CCS&T program manager, ensuring alignment with new service delivery models;
- Preparing the annual working plan budget (AWPB) for CCS&T program; help collecting, and reviewing the AWPB from sub-national level in order to consolidate with CCS&T and PMD AWPB, to be ready for submit. Lead the development and updating of SOP, guideline, and training materials for HPV self-sampling screening and treatment, in cooperation with PMD and relevant stakeholders.
- Develop a detailed activity plan outlining steps, roles, timelines, and geographic targets for implementation and scale-up;
- Prepare monthly, quarterly, semi-annual and annual HPV testing CCST implementation progress reports, technical briefs, and a comprehensive finalreport with actionable recommendations
- Support the improvement of community mobilization strategies and develop culturally sensitive outreach campaigns to promote awareness and demand for HPV self-sampling in the communities;
- Organize and facilitate trainings, workshops, and coordination meetings to build understanding and readiness for HPV self-sampling at all levels; including preparing slide presentation and finalizing the report to be ready for submit to CCS&T program manager and PMD director;
- Develop a detailed M&E plan with indicators to track program performance and impact;
- Provide supervision, coaching and mentoring to health facility staff and community teams throughout implementation, with emphasis on quality assurance and respectful care, along with CCS&T team;
- Provide technical guidance for integrating HPV-related indicators into HMIS and improving data collection and use at facility level;
- Document key lessons learned, implementation challenges, and good practices to inform national scale-up and cross-program learning;
- Provide input to policy dialogues, strategic planning sessions, and pilot evaluations as requested by PMD Director or CCS&T program manager.
- Translate related document from English to Khmer and vice versa assigned by either CCS&T program manager or PMD director;
- Other tasks assigned by CCS&T program manager or PMD director.
- English - Fluent
- Khmer - Good is preferred
- Bachelor's Degree in medicine, public health, or a related health discipline as a minimum
- Postgraduate Degree in public health, health systems, epidemiology, health economics, or health program management is preferred
- Demonstrated experience supporting national or subnational health programs in Cambodia (preferably RMNCAH and/or cervical cancer screening), including work planning, budgeting/AWPB preparation, and coordination with MoH departments and partners.
- Experience developing/revising SOPs, guidelines, job aids, and training materials
- Familiarity with HPV testing/self-sampling and cervical cancer screening and treatment service delivery models (or demonstrated ability to rapidly learn and apply technical guidance)
- Experience designing or implementing M&E plans, indicators, and routine reporting systems
- practical understanding of supportive supervision, quality assurance, and respectful care approaches.
- Gynecology-Obstetrical care skills are required.
- Skills in project or donor report writing.
- Experience working in or familiarity with the Ministry of Health (MOH) in Cambodia, or local NGOs working on health and in collaborate with Cambodia MOH. EMR/M&E: Demonstrated experience working with data and Electronic Medical Systems in the health sector and/or facility reporting tools (registers, dashboards, DHIS2 or equivalent), including improving data quality, data analysis, and use for decision-making at facility and subnational levels. And Experience with primary health care program implementation, monitoring, data collection, analysis, and evaluation.
- Coordination and facilitation skills: Proven ability to organize and facilitate meetings, trainings, and workshops; prepare agendas and slide decks; document proceedings/minutes; and produce concise, high-quality reports and technical briefs.
- Communication and language: Excellent written and spoken Khmer and English, including ability to translate technical and program documents accurately between English and Khmer.
- Strong computer skills, including Microsoft Word, Excel, and PowerPoint for development of budgets, plans, presentations, and reports; and
- ability to manage shared folders/repositories and apply basic version control practices.
- Willingness to travel to provinces for field visits and supportive supervision.
- Strong organizational skills, attention to detail, ability to meet deadlines, teamwork, and ability to work effectively with government counterparts and diverse stakeholders while maintaining confidentiality and professional integrity.
- Excellent communication, presentation, and facilitation skills.
- Ability to work collaboratively and build consensus with diverse stakeholders.
- Strong analytical and problem-solving skills.
- Adaptability and cultural sensitivity.
- Fluency in English (written and spoken). Knowledge of Khmer is an advantage.
National Consultant will Provide Facilitation and Coordination Support to the DHS/MoH
- Career Category: Advisor / Individual Consultant
- Schedule:Full-time
- Salary: N/A
Objective of the assignment
The consultant will provide facilitation and coordination support to the DHS/MoH, as the Secretariat of the Steering Committee for National Medical Technical Care (SC-NMTC) and CPAs/CPGs TWGs, process to finalization, dissemination of the newly revised CPA and clinical practice guidelines (CPGs).
Under the supervision of the Department of Hospital Service (DHS)/MoH, the consultant will consolidate, format, cross-check, outline, cover, and edit as necessary and proof-read all the final drafts of the five CPGs and final draft of the CPA guideline to be in a readily printable format book.
S/he will facilitate, coordinate and provide technical input in the national consultative workshops and national dissemination workshops and operational training organized by MoH. S/he will liaise with app development consultant, relevant government staff to ensure the activities are carried out as scheduled.
Duration of contract:
12 months full time, from date of signing contract, with possible extension based on quarterly performance evaluation and business needs.
- Khmer - Fluent
- English - Fluent
- Bachelor's Degree in medicine (or equivalent recognized in Cambodia) or Medical degree (MD)
- Professional experience in Cambodia’s public health sector and/or clinical service delivery for 8 years as a minimum
- University degree in medicine at least Bachelor’s level.
- Desirable: Postgraduate training/degree in public health, health services management, clinical epidemiology, health policy, or related field is an advantage.
- Experience supporting national workshops (consultative and dissemination) and/or operational training events, including preparation of agendas/materials and production of workshop reports.
- Demonstrated experience providing technical and coordination support to Ministry of Health in areas of health systems, quality improvement and/or clinical management
- Good understanding of health service delivery system of Cambodia.
- Proven experience in editing, formatting, and quality assurance of large technical documents (clinical guidelines, SOPs, manuals, protocols, training materials), including preparing print-ready products for publication/printing.
- Experience supporting national workshops (consultative and dissemination) and/or operational training events, including preparation of agendas/materials and production of workshop reports.
- Strong understanding of Cambodia’s health service delivery system and familiarity with clinical guideline/standard-setting processes.
- Ability to perform detailed document cross-checking for internal consistency (terminology, abbreviations, tables/figures, cross-references) and to manage version control/change logs across multiple guideline volumes.
- Ability to work with digital/app development teams to support content digitization (content structuring, navigation/mapping, verification of app content against approved print versions, issue tracking).
- Project planning and management skills including development and monitoring of plans and coordinating across numbers of working groups
- Previous experience in evidence gathering and use for clinical practice / service delivery management
- Experiences in development of packages of care and other treatment guidelines or protocols for medicine / health service delivery is an advantage.
- Excellent Khmer and English communication skills (written and oral), including ability to produce high-quality technical reports, minutes, and summaries.
- Advanced computer literacy, particularly Microsoft Word (styles, templates, track changes, long-document formatting), Excel and PowerPoint; ability to manage shared document repositories.
- Strong coordination and organizational skills; ability to work under tight timelines with multiple stakeholders.
- High attention to detail, professional integrity, and ability to maintain confidentiality.
- Teamwork and effective interpersonal skills to work with MoH departments, TWGs, and external consultants.
Media Content Designer (2 Positions)
- Career Category: Arts / Graphic Design, Computer - General, Media
- Schedule:Full-time
- Salary: Negotiable
Objective of the assignment
Digital Health Department
The health information system of Cambodia is fragmented, and the digital health landscape of Cambodia is developing rapidly with many new initiatives being planned and under development. Department of Digital Health/DDH was established in 2023 to coordinate and serve as the secretariat to the National Digital Health Steering Committee. The newly established DDH needs to be strengthened to effectively lead coordination and manage the digital transformation effort within the health sector.
Cambodia is deeply committed to transforming its health system into a fully integrated digital health ecosystem. This transformation is essential for improving health care delivery and accelerating progress toward achieving Universal Health Coverage.
Position Summary:
The Digital Health Department is seeking a creative, detail-oriented Digital content designer and Human-centered design specialist to join our team. You’ll be the bridge between ideas and polished execution, and develop compelling visual storytelling across our website, social media, and digital campaigns.
This is a perfect role for someone who has a solid grasp of design fundamentals and is eager to level up their skills in a fast-paced, collaborative environment.
Duration of contract:
12 months full time, from date of signing contract, with possible extension based on performance evaluation and business needs.
- Content Strategy & Visual Storytelling
- Multi-Format Creation: Design and produce high-impact content across various media, including infographics, short-form video, interactive articles, and social media carousels.
- Narrative Design: Translate complex data or long-form copy into digestible, visual stories that drive engagement.
- Content Hierarchy: Use design principles to guide the user’s eye to the most important information first (the "Call to Action").
- Platform-Specific Optimization
- Channel Adaptation: Tailor creative assets specifically for the technical requirements and user behaviors of different platforms (e.g., vertical video for TikTok vs. high-res imagery for a website).
- Responsive Design: Ensure content renders beautifully and remains functional across mobile, tablet, and desktop environments.
- Accessibility: Implement Web Content Accessibility Guidelines (WCAG) to ensure all digital content is readable and usable for people with disabilities (e.g., high contrast, alt-text, and legible typography).
- Performance & Iteration
- User-centered and data-driven Design: Use heatmaps, A/B testing results, and engagement metrics as well as user surveys to refine and improve content performance over time.
- A/B Testing and Feedback-based improvements: Create variations of headlines, layouts, and imagery to determine what resonates most with the target audience, listen to feedback and improve the contents and designs
- Human-centered design
- Assist Digital Health Department (DDH) and related specialised departments and technical teams on designing user interfaces, user experiences (UI/UX) for applications under DDH’s technical guidance
- Collaboration & Systems
- Asset Management: Maintain a library of reusable templates and components to speed up production workflows while keeping the brand consistent.
- Prototyping: Build lo-fi and hi-fi mockups to communicate content flows and user interactions before moving into final production.
- Perform relevant additional tasks as requested by the DDH Director.
- Bachelor's Degree in digital design, including graphic, media, typography, etc.
- Practical experience in digital content design for 4 years as a minimum
- Any knowledge or experience working on human-centered design, UI/UX design(Adobe XD, Figma), web design(HTML/CSS), and any form of video design is highly desirable.
- Demonstrated experience with design principles and interactive workflow is highly desirable
- Experience in media communication is advantageous
- Familiarity with or experience in design for an inclusive environment is advantageous.
- Understanding of digital constraints, including UI/UX, optimization, and responsive design principles.
- Understanding of the current design trends and a desire to learn new tools (like motion graphics or basic HTML/CSS).
- Proficiency in Adobe Creative Suite (Photoshop, Illustrator, Adobe XD) and experience with Figma or Sketch.
- Proficiency with AI-assisted illustration and content generation.
- Fast-paced learner with the ability to take constructive feedback and iteration.
- Strong verbal and written communication skills for explaining design decisions to non-designers.
- Basic knowledge of any form of video editing software, including Adobe Premiere Pro, Final Cut Pro, and CapCut, is highly desirable.
- Excellent problem-solving and diagnostic abilities.
- Strong user-centric design with compelling storytelling.
- Exceptional verbal and written communication skills in both Khmer and English.
- Ability to manage multiple priorities and work effectively under pressure.
- High attention to detail and a commitment to accuracy.
- Proactive attitude with a strong desire to learn and adapt to new technologies.
- Ability to work independently and as part of a collaborative team.
