Student Relations Manager
Position Circumstances
- Career Category: Exec. / Management, Educate/Train/Teaching, Health / Medical - Psychology
- Schedule:Full-time
- Salary: Negotiable
Duties & Responsibilities:
- Student-Led Activity Design & Facilitation
- Develop and oversee a portfolio of student-initiated clubs, peer-led workshops, community service projects, and governance bodies (e.g., student council, class representatives).
- Guide students in designing, proposing, and executing activities that align with institutional values (e.g., integrity, empathy, resilience, respect).
- Ensure activities are inclusive, accessible, and promote positive character traits such as accountability, teamwork, and ethical decision-making.
- Values & Character Development
- Embed structured reflection tools into student-led activities to help students articulate how their actions reflect personal and shared values.
- Collaborate with faculty to align co-curricular character development with classroom learning
- Organize campaigns, recognition awards, and events that celebrate acts of character and values-driven leadership.
- Leadership Pipeline & Training
- Identify, recruit, and mentor student leaders at all levels
- Deliver or coordinate training modules on: facilitative leadership, conflict resolution, ethical influence, public communication, and project management.
- Service Offerings to Improve Learning Experience
- Regularly gather student feedback via surveys, focus groups, and town halls to identify pain points in the learning environment
- Propose, pilot, and operationalize new services based on student needs – such as peer tutoring networks, quiet study rooms, or student-run tech support.
- Work with academic departments to integrate student-led services (e.g. revision workshops) that enhance classroom success.
- Student Support & Relations
- Serve as the primary liaison between the student body and institutional leadership, ensuring student voices are heard in decision-making.
- Mediate student-student and student-staff conflicts with a restorative, values-based approach.
- Monitor student satisfaction and engagement metrics; intervene proactively when certain groups show low participation or signs of disengagement.
- Evaluation & Continuous Improvement
- Track participation rates, leadership skill growth and service utilization.
- Produce termly reports on how student-led activities correlate with retention, academic performance, and overall satisfaction.
- Benchmark best practices in student-led engagement and character education.
Benefits:
- Highly competitive benefit packages with good working environments
- Salary: Negotiable. Indicate asking salary in your CV.
- Working hours: Monday to Friday. Saturday (half day)
- Health Insurance, Annual Leave, Medical and dental allowance
Expected Profile of Candidates
Qualifications:
- Master's Degree in Higher Education Leadership, HRM, or Organizational Psychology
Work History:
- Working in student affairs, youth work or community engagement roles. Proven experience mentoring or advising student-led groups for 3 years
Skills & Knowledge:
General & Technical Skills
- Strong facilitation and public speaking – able to lead both large groups and reflective circles.
- Project management – ability to oversee multiple student initiatives simultaneously.
- Data collection & basic analysis (surveys, feedback synthesis).
- Possess good computer skills (MS Word, Excel, etc.)
Soft Skills
- MUST be a fast learner and able to work independently
- Strong work ethics, responsible and a positive attitude in a people-oriented environment
Assessment and AQA Manager
Position Circumstances
- Career Category: Educate/Train/Teaching, Exec. / Management
- Schedule:Full-time
- Salary: Negotiable
Duties & Responsibilities:
- Assessment role
- Comply with assessment procedures, EAMU Academic Policies and Regulations, the Grading system and the EAMU Way of Learning and teaching and, where appropriate, the regulations of MoEYS/ACC.
- Use in-house database to record all information relevant to a students’ exam journey, from exam centre through to exam and module marks and finally to award.
- Confirm the timetable for examinations for all courses and the allocation of invigilators.
- Assist with typesetting and make preparations for scrutiny of assessment papers.
- Liaise with teaching faculty for their draft exam papers and results.
- Resolve issues with draft papers and gain final approval.
- Plan and organise the smooth running of the examinations, including the requirements for students with a special need and/or disability or under extenuating circumstances.
- Attend Progression and Award Board meetings and oversee the minutes.
- Carry out actions following meetings, including submitting reports to the MoEYS/ACC and validating partners.
- Assist with the inputting of results and cross checking of marked scripts.
- Prepare results for the Examination Board, ensuring the information is accurate and the appropriate checks are in place using standard processes.
- Issue results following the appropriate quality checks, adhering to key deadlines.
- Ensure smooth implementation of Re-sit examinations.
- Issue results to Registrar for transcripts where appropriate.
- Liaise with the Chair of the Examination Board and teaching faculty for Chair’s Actions and coordinate for exit awards where appropriate.
- Plan and run training events for teaching faculty, and Invigilators.
- Academic QA role
- Write, adapt and compile academic policies, processes and procedures into operating manuals for training and implementations for compliance.
- Achieve a high level of quality standards in comparisons with the best practices through effective conduct of all assessments.
- Periodically conduct reviews on learning, include library and its resources, and delivery of programmes for QA compliance.
- Implement actions plan to gather prompt feedback on performance of lecturers and take measures to source effective teaching faculty.
- Promote quality learning, teaching environment and support student care, welfare and progress.
Benefits:
- Highly competitive benefit package in a friendly, healthy working environment
- Salary: Negotiable. Indicate your asking salary in CV.
- Working hours: Monday to Saturday (Half day)
- Hospitalisation Insurance
- Annual Leave
- Medical and Dental cover
- Annual Bonus where applicable
Expected Profile of Candidates
Languages:
- English - Fluent
Qualifications:
- Bachelor's Degree
Work History:
- DO NOT apply if you have no experience in these job areas. At least working experience in similar position at higher educational institutions for 3 years is required
Skills & Knowledge:
General & Technical Skills
- Qualification: Bachelor Degree or related professional qualification
- Highly proficient in English, and able to translate official documents
- Possess excellent computer skills (MS Word, Excel, Access etc.)
Soft Skills
- MUST be a fast learner and worker and able to work independently
- Strong work ethics, responsible and a positive attitude in a people-oriented environment.
Soft Skills Trainer and Coach
Position Circumstances
- Career Category: Educate/Train/Teaching, HR, Social Work, Business Administration, Health / Medical - Psychology
- Schedule:Full-time
- Salary: Negotiable
The position is for employability and career success
The Soft-Skills trainer and coach will design, deliver, and assess training programs that equip undergraduate and postgraduate degree students with the interpersonal, communication, and professional competencies required to succeed in internships and entry-level employment. The role bridges the gap between academic knowledge and workplace expectations turning inexperienced students into employment-ready young professionals.
Duties & Responsibilities:
- Training Delivery
- Facilitate interactive workshops (in-person and online) on key soft skills;
- Conduct mock interviews, group discussions, and role-play exercises simulating real internship/employment scenarios.
- Curriculum Development
- Design and update a structured, module-based soft-skills curriculum aligned with industry requirements for internships and graduate roles;
- Create training materials: handouts, slide decks, case studies, assessment tools, and e-learning content generic or integrated sector-specific nuances where needed.
- Assessment & Feedback
- Pre- and post-training assessments to measure skill gaps and improvement;
- Provide individualized feedback reports to students, and track student progress and maintain training records for placement team.
- Collaboration with Placement (SD) unit
- Work closely with placement officers to understand recruiter expectations and common rejection reasons;
- Customize training based on feedback from students, past internship employers.
- Participate in placement preparation drives, career fairs, and employer mock assessment centers.
- Student Engagement & Motivation
- Address student anxiety, low confidence, and fear of failure in professional settings;
- Conduct one-on-one coaching sessions for students needing extra support.
- Continuous Improvement
- Stay updated on hiring trends, internship structures, and entry-level job expectations.
- Gather feedback from students, faculty, and employers to refine training content;
- Prepare periodic reports for management on training effectiveness and placement readiness.
Benefits:
- Competitive benefit packages with a pleasant working environment.
- Salary: Negotiable. Indicate your asking salary in your CV.
- Working hours: 5 ½ days
- Annual Leave and NSSF
- Private Insurance - Hospitalisation
- Medical and Dental cover
Expected Profile of Candidates
Qualifications:
- Master's Degree in HR, Psychology, Education, Social Work, or Business Administration. Certification in Training & Development is an advantage
Skills & Knowledge:
General & Technical Skills
- 4-5 years of experience in soft-skills training, corporate training, career coaching, or teaching university students in HRD.
- Actively uses experiential learning (role plays, case studies, simulations) for training
- Excellent verbal & written communication with active listening
- High cultural empathy and patience with good rapport building skill
- Strong classroom management.
- Proficiency in MS Office (PowerPoint, Word, Excel) and online training platforms (Zoom, MS Teams, Google Classroom).
Soft Skills
- High energy and enthusiasm, reliable and well-organized.
- Passionate about youth employability.
Program Leader with Teaching – Hospitality and Tourism
Position Circumstances
- Career Category: Educate/Train/Teaching, Service & Hospitality
- Schedule:Full-time, Part-time
- Salary: Negotiable
Duties & Responsibilities:
- Provide academic leadership in building program quality and relevance, and curriculum management
- Develop and review lesson plans, courseware and assessments for improvements.
- Work with other lecturers/trainers in the program to achieve learning outcomes.
- Teach to enlighten the students and generate their interest to discover.
- Obtain excellent rating from students for effective teaching and student care.
- Attend to the daily student matters for the smooth conduct of classes and school activities to support academic performance.
- Provide strong student support and engagement to promote and create a positive and inclusive learning environment.
- Maintain proper record of student attendance, conduct and individual performance for intervention strategy, if required.
- Coordinate the pre- and post- stages of each teaching semester, including course planning, resources management and class scheduling
Benefits:
- Academic titles based on qualifications and experience: Professorships etc.
- Competitive benefit packages with a pleasant working environment.
- Salary: Negotiable. Indicate your asking salary in your CV.
- Working hours: Monday to Friday and Saturday (half day)
- Private Insurance - Hospitalisation
- Annual Leave and Medical and Dental cover
Expected Profile of Candidates
Qualifications:
- Master's Degree as a minimum
- Phd in any specialised field of Hospitality and Tourism Management
Work History:
- MUST HAVE - At least teaching experience at university level for 4 years
Skills & Knowledge:
General & Technical Skills
- MUST HAVE – Substantial corporate experience in the hospitality industry
- Subject expert with effective teaching techniques for active learning
- Possess good computer skills (MS Word, Excel, etc.)
Soft Skills
- Strong work ethics, responsible and a passion for teaching.
Industry Relations Officer
Position Circumstances
- Career Category: Educate/Train/Teaching, Business Administration, Health / Medical - Psychology
- Schedule:Full-time
- Salary: Negotiable
The IR Officer proactively develop, manage, and enhance strategic relationships between the university and external industry partners (private, public, and non-profit sectors). The role focuses on creating mutually beneficial arrangements where industry gains access to staff development pathways, talent and innovation, while the university secures internship opportunities, graduate placements, sponsorship funding, and collaborative research or training projects.
Duties & Responsibilities:
- Industry Partnership Development
- Identify, map, and engage potential industry partners across priority sectors
- Build and maintain a robust pipeline of active and prospective corporate partners.
- Negotiate and formalize Memorandum of Understanding (MoU) and partnership agreements that clearly articulate mutual benefits, and risk-sharing mechanisms.
- Internships & Career Placement
- Develop and manage a sustainable internship placement program
- Work with academic departments to align internship timelines, learning outcomes, and assessment criteria with industry needs.
- Facilitate graduate career placement by organizing on-campus recruitment drives, career fairs, and direct referral systems.
- Track placement success rates, student satisfaction, and employer retention.
- Sponsorship & Resource Mobilization
- Secure corporate sponsorships for student competitions, training centres, equipment, scholarships, and university events
- Develop sponsorship packages (tiered benefits: branding, recruitment access, naming rights, etc.).
- Manage sponsor relationships to ensure fulfilment of benefits and long-term renewal.
- Staff Upgrade & Professional Development
- Collaborate with industry to design staff upskilling programs
- Facilitate industry-led workshops, guest lectures, and technical training for academic and non-academic staff.
- Promote joint continuing professional development (CPD) programs that benefit both university staff and industry employees.
- Joint Collaborations (Research & Innovation)
- Collaborate for joint social and community activities.
- Facilitate access to university specialised centres, student project teams, and faculty expertise for industry problem-solving.
- Support the creation of industry advisory boards and joint steering committees.
- Monitoring, Evaluation & Reporting
- Maintain a CRM/database of all partnerships, activities, outcomes, and revenue generated.
- Collect feedback from both students and industry partners to continuously improve engagement models.
Benefits:
- Salary: Negotiable. Indicate asking salary in your CV.
- Working hours: Monday to Friday. Saturday (half day)
- Health Insurance, Annual Leave, Medical and dental allowance
Expected Profile of Candidates
Qualifications:
- Master's Degree in Higher Education Leadership, HRM, or Organizational Psychology
Work History:
- Experience in business development, account management, corporate relations, or employer engagement for 3 to 5 years
Skills & Knowledge:
General & Technical Skills
- Understanding of employer needs regarding talent pipelines, upskilling, and R&D partnerships.
- Excellent written and verbal communication; ability to produce MoUs, proposals, reports, and deliver compelling presentations.
- Competence in tracking KPIs, using spreadsheets/dashboards to report outcomes.
- Possess good computer skills (MS Word, Excel, etc.)
Soft Skills
- Proven ability to pitch, negotiate, and close partnership agreements with senior corporate leaders
- Strong interpersonal and account management skills; ability to balance university and industry interests diplomatically.
