Regional Sale Manager
Position Circumstances
- Career Category: Sales / Marketing, Business Administration, Exec. / Management
- Schedule:Full-time
- Salary: Negotiable
Level: M1
Report To: BoD, Advisor
Department: Sales
Schedule Monday-Saturday morning
PURPOSE: The Regional Sales Manager at KOFI is responsible for driving sales performance across multiple sub-branches within a designated region. This role involves developing and implementing strategic sales plans, managing a team of sales representatives, and ensuring alignment with KOFI’s overall business goals. The ideal candidate will possess strong leadership skills, a deep understanding of the market, and a proven ability to deliver results.
KEY PERFORMANCE INDICATOR (KPI)
- Successful Probation KPI:
- 100% completed induction related SOPs, product knowledges, and systems;
- 900% superior leadership assessment score
- 90% delivered agreed projects initiatives
- 90% achieved sales target etc.
- Annual KPI:
- 25% new customer growth
- 85% customer retention
- 90% customer satisfaction
- 80% eNPS
- 85% employee competency rate
- 90% delivered planned project innnotions
- Other ect
Duties & Responsibilities:
- Regional-Sub-Regional Sales Strategy Development and Management: develop and implement a comprehensive regional expansion sales strategies targeted at the regional market, aligning with KOFI’s overall business goals; and identify market trends and customer needs to create customized solutions that meet the demands of regional clients.
- Regional-Sub-Regional Client Relationship Management: build and maintain strong relationships with key decision-makers in branch and sub-branch to drive customer loyalty and retention for the whole region; and conduct regular meetings and presentations to showcase KOFI’s products, services, and value proposition.
- Regional-Sub-Regional Market Analysis and Development: conduct competitive analysis and market research to identify new opportunities and challenges within the regions and sub-regions; and monitor customer preferences and feedback to adjust sales strategies and product offerings accordingly.
- Regional Sales Team Leadership: lead and mentor a team of sales region and sub-regional fostering a culture of performance and accountability; and set a clear sales target, performance metrics, and provide regular coaching to ensure the team meets or exceeds goals.
- Regional Sales Coordination and Operations Management:Collaborate with marketing, production, and operations, services and other supporting teams to ensure alignment on offerings, promotions, and service delivery; and coordinate with logistics and supply chain teams to ensure timely fulfillment of orders for regional and sub-regional clients.
- Regional-Sub-Regional Event Participation and Representation: Represent KOFI at industry trade shows, exhibitions, and networking events to promote brand awareness and foster relationships at the region and sub-regional; and organize customer tasting events and training sessions for HORECA staff to enhance product knowledge and engagement.
- Continuous Regional Sales Professional Development and Improvement: review and upgrade system, standard, procedure, and team competencies of regional team; identify opportunities for sales operational excellence improvements and cost efficiencies; implement best practices and innovative solutions in sales operations; train and coach team with up-to-date SOPs and competences required; and other tasks/projects assigned by supervisor or require by the business update etc.
Expected Profile of Candidates
Qualifications:
- Bachelor's Degree in business, sales, marketing, or a related field;
Work History:
- Experienced regional sales development and management for 7 years
Skills & Knowledge:
General & Technical Skills
- Fluency in English is required; knowledge of additional languages is an advantage
- Experience working in the coffee or food and beverage industry is a plus
- Competency sales related technology such as CRM, Microsoft, power BI, AI, and advance excellence
- Experience in sales operations, regional, and or sub-regional management is plus
- Excellence communication skills, public speaking, coaching-mentoring, and training mythologies
Soft Skills
- Strong leadership, team management, and communication skills
- Ability to work effectively in a dynamic and fast-paced environment
- Strong attention to detail and ability to manage multiple tasks
- Proven high level of leadership toward KOFI vision, mission, and core values including productive, innovation, customer satisfaction, professionalism, and integrity etc.
Brand Strategist
Position Circumstances
- Career Category: Business Administration, Sales / Marketing, Communications
- Schedule:Full-time
- Salary: Negotiable
Job Purpose: Lead brand-building initiatives to enhance reputation, visibility, and trust. Ensure consistent brand execution across all channels while supporting strategic campaigns and public engagement.
Duties & Responsibilities:
- Strategic Messaging & Positioning
- Craft brand messaging aligned with company vision and trends
- Ensure consistent tone across all channels
- Develop launches new product to market
- Media Relations & Public Perception
- Coordinate media outreach and press releases
- Monitor sentiment and manage brand-related inquiries
- Build excellence relationships with media and influencers
- Brand Identity & Consistency
- Oversee brand visuals and language across platforms
- Enforce brand guidelines internally and externally
- Crisis Communication
- Develop and execute crisis response plans
- Manage sensitive communications
- Support reputation recovery with strategic messaging
- Cross-functional Collaboration
- Work with PR, Campaign, Content, and UGC teams
- Guide brand integration across all marketing initiatives
- Align brand efforts with business goals
Expected Profile of Candidates
Languages:
- Khmer - Fluent
- English - Fluent
Qualifications:
- Bachelor's Degree in Marketing, Communications, or related field
Work History:
- Branding, PR, or marketing roles for 5 years as a minimum
Skills & Knowledge:
General & Technical Skills
- Strong communication skills in Khmer and English
- Strategic mindset with hands-on execution ability
Senior Graphic Designer
Position Circumstances
- Career Category: Computer - General, Arts / Graphic Design
- Schedule:Full-time
- Salary: Negotiable
Job Purpose: Lead high-impact design initiatives across packaging, motion graphics, and premium items to elevate brand identity and support B2B marketing efforts.
Duties & Responsibilities:
- Design packaging and premium items
- Reflect brand positioning and product strategy
- Create motion graphics and 3D visuals for campaigns, product launches, and digital content
- Ensure design consistency across all B2B materials and brand touchpoints
- Collaborate with cross-functional teams to support seasonal and special projects
- Maintain and enforce brand guidelines across internal and external design outputs
- Provide creative direction and mentorship to junior designers when needed
- Contribute to concept development and visual storytelling for strategic initiatives
Expected Profile of Candidates
Work History:
- Experience in packaging, motion, and 3D design for 3 years as a minimum
Skills & Knowledge:
General & Technical Skills
- Proficiency in Adobe Creative Suite, Blender/Cinema 4D, or equivalent tools
- Strong portfolio showcasing B2B and premium design work
- Excellent visual communication and attention to detail
Sales Executive
Position Circumstances
- Career Category: Sales / Marketing, Business Administration
- Schedule:Full-time
- Salary: Negotiable
Level: E1
Report To: Sales Supervisor (SS)
Department: HORECS
Schedule Monday-Saturday morning
PURPOSE: Sales executive at KOFI is responsible for prospecting and acquiring new clients, building and maintaining relationships with existing customers, and achieving sales targets. Key responsibilities involve presenting and selling products/services, negotiating contracts, and managing customer accounts, often using a CRM system to track activities and performance. They also conduct market research, collaborate with other teams, and represent the company at events.
Duties & Responsibilities:
- Client acquisition and management: Identify new business opportunities, build relationships with new and existing clients, and manage accounts to ensure satisfaction and retention.
- Sales and negotiation: Present products/services, develop tailored proposals, negotiate contracts, and close sales deals.
- Target achievement: Develop and execute sales strategies to meet or exceed monthly, quarterly, and annual sales targets.
- Market analysis: Conduct market research to understand industry trends, customer needs, and competitor activities, and provide feedback to sales and marketing teams.
- Customer service: Act as the primary point of contact for clients, address inquiries, and provide ongoing support.
- Administrative tasks: Prepare and deliver presentations, maintain accurate records of sales activities and customer interactions, and use CRM systems to track progress.
- Collaboration: Work with the sales team to achieve collective goals and share best practices.
- Event participation: Represent the company and generate leads at trade shows, exhibitions, and other industry events.
Expected Profile of Candidates
Languages:
- Khmer
- English
Skills & Knowledge:
General & Technical Skills
- Relevant experience in FMCG or a fast-moving industry: Nutrition, Foods & Non-Foods.
- Strong communication and negotiation skill and selling skill.
- Can use Ms., Office.
- Passion for sales and customer success.
Soft Skills
- Proactive and adaptable mindset.
- English and Khmer are mandatory.
Admin-Finance Executive
Position Circumstances
- Career Category: Banking / Finance, Accounting
- Schedule:Full-time
- Salary: Negotiable
Level: Executive (E1)
Report To: Operations Manager
Department: Mondulkiri Branch (MDK)
Schedule Monday-Saturday morning
PURPOSE: The Admin-Finance Executive at KOFI's Mundulkiri Branch operations is responsible for providing comprehensive planning and delivery the administrative, stocks, and financial support across the Harvest Facility, Nursery Farm, Coffee Farm, and overall operations. This role includes managing financial records, farm strock control, processing transactions, supporting budgeting activities, and supporting with compliance and reporting while ensuring efficient operations in all areas align with KOFI vision, mission, and core values etc.
KEY PERFORMANCE INDICATOR (KPI)
Successful Probation KPI:
- 100% completed induction related SOPs, product knowledges, and systems;
- 90% internal service satisfaction
- 90% successfully delivered agreed initiatives
- 90% achieved admin, finance, and stock productivities etc.
Annual KPI:
- 15-30% productivies increased compared to last year
- 15% improve internal process efficiency
- 85-90% admin-finance, stock service satisfaction rate
- 85-90% professional development company rate
- Other etc.
Duties & Responsibilities:
- Administrative Panning and Support:
- Provide administrative support to the Operations Manager and other team members, including scheduling meetings, managing correspondence, and organizing documents.
- Organize the preparation of reports related to financial performance and operational activities etc.
- Stock Planning and Inventory Control:
- Monitor inventory levels for the Harvest Facility and Nursery Farm, processing orders and maintaining records of transactions.
- Coordinate with operations staff to ensure accurate tracking and reporting of stock levels.
- Communication and Liaison:
- Serve as a point of contact for finance-related inquiries from employees in the Harvest Facility, Nursery Farm, and Coffee Farm.
- Foster positive communication and relationships with vendors and other stakeholders.
- Effective Financial Record Keeping:
- Maintain accurate and organized financial records for all operations, including the Harvest Facility, Nursery Farm, and Coffee Farm.
- Process accounts payable and receivable transactions, including vendor invoices and customer payments.
- Budgeting and Compliance
- Prepare and monitor the budgets for different departments (Harvest Facility, Nursery Farm, Coffee Farm).
- Support compliance with internal financial policies and external regulations by maintaining proper documentation etc.
- Data Entry and Management:
- Enter financial data into accounting software with a focus on accuracy and timeliness.
- Regularly review financial records to identify discrepancies and ensure data integrity across all operations etc.
- Other Duties:
- Perform additional administrative tasks as assigned by the Operations Manager to support the overall operations of KOFI in Mundulkiri.
- Organize with event planning and coordination for training sessions or community outreach initiatives.
- Continuing Professional Development (PDC):
- Stay up to date on system, processes, and related knowledge’s learning and improvement
- Coach related members the updated internal processes more effectively etc.
Expected Profile of Candidates
Languages:
- Khmer - Good
- English - Good
Qualifications:
- Bachelor's Degree in Finance, Accounting, or equivalent experience.
Work History:
- Experience in an administrative or finance support role, preferably in agricultural or operational settings for 3 years as a minimum
Skills & Knowledge:
General & Technical Skills
- Basic understanding of accounting principles and financial practices.
- Proficient in Microsoft Office Suite (Excel, Word, Outlook) and experience with accounting software (e.g., QuickBooks, SAP).
- Commitment to KOFI mission, vision, and core values including productivity, innovation, professionalism, integrity and customer satisfaction) etc.
Soft Skills
- Attention to detail, organizational skills, with excellent communication, interpersonal skills, and good English-Khmer written-spoken skills.
Mechenic Specialist
Position Circumstances
- Career Category: Mechanics
- Schedule:Full-time
- Salary: Negotiable
As a Mechanical Specialist will be responsible for troubleshooting, maintaining, and repairing various types of mechanical equipment and systems. You will need to have a strong understanding of mechanical systems and the ability to problem-solve complex mechanical issues.
Duties & Responsibilities:
- Inspect mechanical systems, equipment, and components to identify hazards, defects, and the need for adjustment or repair.
- Perform routine preventive maintenance to ensure that machines continue to run smoothly, building systems operate efficiently, and the physical condition of buildings does not deteriorate.
- Troubleshoot, repair and replace parts for production and manufacturing machinery.
- Ensure compliance with safety procedures and maintain clean and orderly work areas.
- Read and interpret equipment manuals and work orders to perform required maintenance and service.
- Diagnose mechanical problems and determine how to correct them, checking blueprints, repair manuals, and parts catalogs as necessary.
- Monitor and analyze mechanical devices for problems and take corrective action when necessary.
- Document type and cost of maintenance or repair work.
- Communicate mechanical issues to the team and managers to prevent future malfunctions
- Perform detailed documentation to track all machine tests, repairs and maintenance conducted
- Servicing and repairing mechanical equipment, machinery and components
- Other tasks as assigned or required.
Expected Profile of Candidates
Skills & Knowledge:
General & Technical Skills
- Proven experience as a maintenance mechanic, technician, or similar role
- Strong knowledge of mechanical components, hydraulics, pneumatics, and, often, electrical systems.
- Ability to read blueprints, schematics, and technical manuals.
- Physical stamina to lift heavy equipment and work in, on, and around machinery.
- Relevant technical training or certification (e.g., HVAC, millwright) is a plus.
Technician
Position Circumstances
- Career Category: Maintenance
- Schedule:Full-time
- Salary: Negotiable
Location: poipet
Report to: Team Leader
Department: Service Department
Job Summary: Technician team has responsibilities to support the sales team on routine, non-routine maintenance and install coffee’s machine to all KOFI’s customer.
Duties & Responsibilities:
- Perform routine and non-routine maintenance customer’s machines based on the manpower distribution list, and the completed work order request
- Install KOFI’s products based on sales agreement
- Learn the user manual of new machine and train other parties concerned (Sales team, Barista, etc.)
- Diagnose & Repair Coffee Machines at customers premises
- Repair all Coffee Machines that bring to company
- Conduct Preventative Maintenance
- Actively perform duty at coffee break when scheduled
- Regular go on-site visit according to daily manpower distribution list and writing a report after visiting the customer
- Respects company rules and procedures
- Other duties as assigned.
