Store Operation Manager
Position Circumstances
- Career Category: Exec. / Management, Business Administration, Service & Hospitality
- Schedule:Full-time
- Salary: Negotiable
The Store Operation Manager oversees daily outlet activities, ensuring profitability, high-quality service, and compliance with health and safety standards. Key duties include managing budgets, controlling food/labor costs, driving sales targets, supervising staff training, and maintaining inventory, ultimately ensuring operational efficiency and customer satisfaction.
Duties & Responsibilities:
- Direct day-to-day operations to ensure maximum productivity, efficiency, and adherence to company policies, procedures, and brand standards.
- Prepare, analyze, and manage the budgets, and sales targets to minimize costs and maximize profitability.
- Recruit, train, supervise, and mentor staff, ensuring high standards of service, grooming, and performance.
- Monitor stock levels, order supplies, manage supplier relationships, and ensure proper inventory controls are in place.
- Maintain strict sanitation and food safety standards, complying with all local regulations, health guidelines, and safety protocols.
- Monitor service quality to ensure customer satisfaction, resolving customer complaints effectively.
- Prepare regular, detailed reports for upper management regarding sales trends, labor costs, and operational KPIs.
Benefits:
- Competitive salary and performance-based incentives.
- Opportunities for career growth and professional development.
- Supportive and collaborative work environment.
- Staff meals and other company benefits.
Expected Profile of Candidates
Qualifications:
- Bachelor's Degree in Business Administration, Hospitality, or related field.
Work History:
- Experience in F&B, restaurant, or retail operations management for 3 to 5 years
Skills & Knowledge:
General & Technical Skills
- Strong knowledge of inventory management and cost control
- Proven track record in managing teams, achieving sales targets and driving operational improvements.
- Proficiency in POS systems and MS Office.
Soft Skills
- Excellent leadership, communication, and organizational skills.
- Ability to multitask and work under pressure.
- Flexibility to work evenings, weekends, and holidays
Store Development Manager
Position Circumstances
- Career Category: Exec. / Management, Business Administration, Real Estate
- Schedule:Full-time
- Salary: Negotiable
The Store Development Manager drives brand expansion by identifying new location opportunities, managing site acquisitions, overseeing the design and the successful launch of new outlets. This role involves market analysis, feasibility studies, negotiating leases, and ensuring new stores meet brand standards and profitability targets.
Duties & Responsibilities:
- Conduct research to identify high-potential locations based on demographics, competition, and foot traffic.
- Negotiate commercial lease agreements, rental terms, and contracts with landlords and developers.
- Oversee the store development lifecycle, including design, layout, and construction, to ensure timely and within-budget completion.
- Coordinate with architects, contractors, and vendors to ensure quality and compliance.
- Collaborate with marketing, operations, and construction teams to align new store openings with company growth goals.
- Prepare feasibility reports, financial projections, and return on investment (ROI) analysis for potential sites.
- Ensure all new locations adhere to brand, quality, and safety standards.
- Collaborate with finance, and marketing departments to ensure all new locations align with the broader company strategy.
Benefits:
- Competitive salary, performance-based incentives and other benefits.
- Opportunities for career growth and professional development.
- Supportive and collaborative work environment.
Expected Profile of Candidates
Qualifications:
- Bachelor's Degree in Business, Real Estate, or related field.
Skills & Knowledge:
General & Technical Skills
- Proven experience in retail expansion, site acquisition, or franchise development in F&B or retail sectors.
- Strong ability to negotiate leasing contracts and manage vendor relationships.
- Expertise in coordinating construction and design projects.
- Knowledge of local regulations, permitting, and compliance requirements.
- Ability to analyze market trends and financial data.
Soft Skills
- Excellent communication and leadership abilities.
Senior Marketing Officer
Position Circumstances
- Career Category: Business Administration, Sales / Marketing, Exec. / Management
- Schedule:Full-time
- Salary: Negotiable
The Senior Marketing Officer will play a vital role in developing and executing marketing strategies to strengthen brand visibility and customer engagement across KFK’s restaurant outlets.
Duties & Responsibilities:
- Develop and execute integrated marketing campaigns for food and beverage promotions
- Manage social media platforms, including content creation, scheduling, and performance tracking
- Collaborate with designers and operations teams to ensure brand consistency and appealing customer experiences
- Monitor market trends and competitor activities to identify opportunities for growth
- Coordinate online and offline marketing activities, including events, promotions, and partnerships
- Oversee customer feedback channels and support initiatives to improve service quality
- Prepare marketing reports and provide insights to management for strategic decision-making
Expected Profile of Candidates
Languages:
- Khmer - Fluent
- English - Fluent
Qualifications:
- Bachelor's Degree in Marketing, Business Administration, or related field
Work History:
- Experience in marketing, preferably in the food and beverage industry for 3 years as a minimum
Skills & Knowledge:
General & Technical Skills
- Strong knowledge of digital marketing tools and social media platforms
- Excellent communication skills in Khmer and English
Soft Skills
- Ability to work under pressure and manage multiple projects simultaneously
- Creative, proactive, and detail-oriented mindset
- Strong teamwork and leadership skills
- Passion for food and beverage culture
System and Data Support Officer
Position Circumstances
- Career Category: Computer - General, Computer - Networking, Computer - Programming
- Schedule:Full-time
- Salary: Negotiable
The System & Data Support Officer is responsible for supporting new technology platforms/systems and Point of Sale (POS) systems across KFK outlets, ensuring smooth daily operations, accurate transaction data, and timely issue resolution. The role also supports the primary level of data analysis and reporting related to sales, inventory, and operational performance, working closely with operations, finance, marketing, technology and data analyst teams.
Working Conditions
- May require on-site support at F&B outlets.
- Flexible working hours may be required during system rollouts, upgrades, or critical operational periods.
Duties & Responsibilities:
- Technology & Systems Support
- Assist in new system preparation, configuration, and readiness.
- Provide user training and basic support to ensure effective system adoption.
- Document, track, and report all system issues to the Technology and Data Analyst team.
- Support system testing, rollout, and post-implementation activities as required.
- Ensure data security, appropriate user access control, and compliance with internal policies.
- POS System Support
- Coordinate with internal teams for system maintenance, upgrades, and issue resolution.
- Provide daily support for POS systems used in KFK outlets, including ordering, billing, payments, discounts, and promotions.
- Troubleshoot POS issues during operational hours, including order processing errors, printer issues, menu setup, and payment-related problems.
- Monitor POS system uptime and data accuracy to minimize disruption to restaurant operations.
- Support outlet staff with POS training and user access management.
- Troubleshoot POS-related IT equipment, including POS terminals, tablets, receipt printers, kitchen printers, barcode scanners, cash drawers, and basic network connectivity.
- Data Analysis & Reporting
- Assist in data collection, data preparation and cleaning.
- Assist with basic database queries, data extraction, and system configuration.
Expected Profile of Candidates
Qualifications:
- Bachelor's Degree in Data Science, Computer Science, Information Technology, or a related field.
Work History:
- Experience in POS support, F&B systems, data analysis, or IT support for 1 to 3 years is preferred
Skills & Knowledge:
General & Technical Skills
- Hands-on experience or familiarity with F&B POS systems (e.g., food ordering, table management, take-away, and delivery integration).
- Basic understanding of databases, system integration, and transaction data.
- Knowledgeable in both hardware and software
- Understanding the logic of AI platform/system
- Experience working in restaurants, cafés, or multi-outlet F&B operations is a strong advantage.
Soft Skills
- Ability to work under pressure during peak F&B operating hours.
- Strong problem-solving skills and attention to detail.
- Good communication skills with technical teams and outlet staff.
- Practical, hands-on mindset with strong service orientation.
Graphic Designer
Position Circumstances
- Career Category: Arts / Graphic Design, Computer - General
- Schedule:Full-time
- Salary: Negotiable
The Graphic Designer will be responsible for designing visual assets such as logos, branding materials, social media graphics, menus, posters, and packaging. The role also involves collaborating with marketing and operations teams to ensure designs align with brand guidelines and objectives, balancing creativity with consistency.
Duties & Responsibilities:
- Design creative visuals for branding, advertisements, social media, posters, menus, and packaging.
- Collaborate with marketing and operations teams to ensure designs are consistent with brand identity.
- Revise and adapt designs based on feedback, delivering high-quality work within deadlines.
- Stay updated on design trends, tools, and industry best practices.
- Prepare final artwork files optimized for both print and digital platforms.
- Collaborate with cross-functional teams to maintain brand consistency.
Benefits:
- Competitive salary and performance-based incentives.
- Opportunities for career growth and professional development.
- Supportive and collaborative work environment.
- Staff meals and other company benefits.
Expected Profile of Candidates
Qualifications:
- Bachelor's Degree in or Diploma in Graphic Design, Visual Arts, or a related field.
Work History:
- Experience, preferably with a portfolio showcasing F&B-related work for 1 to 2 years
Skills & Knowledge:
General & Technical Skills
- Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign).
- Strong sense of layout, color theory, and typography.
- Ability to manage multiple projects simultaneously and meet deadlines.
- Basic skills in video editing or motion graphics are an advantage.
Soft Skills
- Creative mindset with attention to detail and consistency.
