Brand and Communications Manager
Position Circumstances
- Career Category: Exec. / Management, Sales / Marketing, Business Administration, Communications
- Schedule:Full-time
- Salary: Negotiable
The position is for Expat
The Brand & Communications Manager requires a dynamic, self-starter, and highly motivated individual who embraces Song Saa’s vision of luxury, which treads lightly.
Duties & Responsibilities:
- Brand Strategy & Storytelling
- Develop and implement a unified brand and communications strategy across the Song Saa Collective.
- Shape compelling narratives that express our purpose — from regenerative hospitality and marine conservation to wellbeing and education.
- Ensure consistency of tone, visuals, and messaging across all communication channels.
- Marketing & Campaigns
- Plan and execute marketing campaigns for launches, events, and new initiatives.
- Oversee digital channels, including websites, newsletters, and social media.
- Manage photography, video, and design projects that bring our stories to life.
- Identify and manage advertising and promotional partnerships aligned with our brand values.
- Public Relations & Media
- Build and maintain relationships with journalists, editors, and media partners.
- Write and distribute press releases, media kits, and brand stories.
- Coordinate media visits, interviews, and brand features.
- Track and archive media coverage and build our press library.
- Awards & Partnerships
- Research and maintain a calendar of relevant awards across hospitality, sustainability, design, and impact.
- Lead the award submission process and coordinate supporting materials.
- Cultivate collaborations and partnerships that amplify our mission.
- Digital Communication & Newsletters
- Manage our newsletter strategy and audience segmentation.
- Curate engaging stories for guests, partners, investors, and supporters.
- Analyze performance data and continually refine engagement strategies.
- Thought Leadership & Personal Brand
- Work closely with Melita to strengthen her digital voice across platforms such as LinkedIn, Instagram, and editorial features.
- Identify opportunities for thought leadership, podcasts, and speaking engagements.
- Ensure all communication reflects our values and vision for regenerative hospitality.
Expected Profile of Candidates
Work History:
- A natural storyteller of experience in brand, marketing, or communications for 5 years
Skills & Knowledge:
General & Technical Skills
- Strong writing and creative skills with an eye for visual harmony.
- Experienced in managing PR, media relations, and social media content.
- Confident with digital tools — newsletters, analytics, and CRM platforms.
- Organised, proactive, and able to balance creativity with accountability.
Soft Skills
- Deeply passionate about sustainability, wellbeing, and the power of purposeful storytelling.
- The position is open to Expat nationals and is based in Phnom Penh.
Learning and Development Executive
Position Circumstances
- Career Category: Exec. / Management, HR, Business Administration
- Schedule:Full-time
- Salary: Negotiable
Female candidate is strongly encouraged to apply for this position
Purpose of the Role
This role plays a key part in shaping the employee experience at Song Saa. You will support learning programs, staff activities, recruitment processes, and HR administration — all to foster a workplace where every team member feels valued, supported, and inspired to grow.
Who You Are
- You believe in the power of learning, connection, and community.
- You bring empathy, patience, and positivity to your work.
- You enjoy collaborating with diverse teams and uplifting others.
- You are passionate about service, sustainability, and people development.
- You thrive in environments where purpose and people matter.
Duties & Responsibilities:
- Learning & Development
- Assist in delivering engaging onboarding sessions that welcome new team members into the Song Saa family.
- Facilitate workshops on service excellence, communication, leadership, and sustainability.
- Support the design of training materials that reflect Song Saa’s brand voice and values.
- Maintain training calendars, attendance records, and learning dashboards.
- Staff Activities & Engagement
- Assist in planning and coordinating staff activities, celebrations, and well-being events.
- Support initiatives that strengthen team connection, pride, and belonging.
- Assist in organising recognition programs, cultural events, and community-building activities.
- Promote a positive, inclusive, and joyful workplace environment.
- Recruitment & Onboarding
- Support end-to-end recruitment activities, including job postings, screening, scheduling, and candidate communication.
- Assist in organizing interviews, assessments, and onboarding logistics.
- Ensure new hires receive a warm, structured, and values-aligned introduction to Song Saa.
- HR Administration
- Maintain accurate employee records, files, and HR documentation.
- Support HR reporting, data entry, and compliance requirements using HR system.
- Assist with contract & payroll, preparation, forms, and administrative workflows.
- Provide general HR support to team members and department heads.
Benefits:
- A meaningful role within a purpose-driven organisation.
- Opportunities for professional development and career growth.
- A supportive, multicultural team environment.
- The chance to contribute to programs that uplift both our people and our community.
Expected Profile of Candidates
Qualifications:
- Bachelor's Degree in HR, Education, Hospitality, or related field.
Work History:
- Experience in Learning & Development, HR, or recruitment (hospitality experience is an advantage) for 1 to 2 years
Skills & Knowledge:
General & Technical Skills
- Strong facilitation and communication skills with a warm, inclusive approach.
- Creative and confident in designing training materials and staff activities.
- Organised, detail-oriented, and able to manage multiple priorities.
- Excellent computer skills, familiar with MS Office, and other administrative processes.
- Able to stay in a remote island location
F&B Supervisor
Position Circumstances
- Career Category: Service & Hospitality
- Schedule:Full-time
- Salary: Negotiable
Location: Koh Rong
Duties & Responsibilities:
- Uphold Song Saa’s beliefs and Brand DNA at all times.
- Ensure mise en place is prepared and maintained for all F&B outlets.
- Maintain hygiene and food safety standards in accordance with best practices to prevent contamination or illness.
- Ensure consistent high-quality food and beverage service across all outlets.
- Oversee restaurant and bar operations when required, including all aspects of service and presentation.
- Work across all bars and restaurants as per operational requirements.
- Assist with staff development and on-the-job training to maintain service standards.
- Ensure the proper handling, care, and maintenance of all bar and restaurant equipment to prevent damage and minimise loss.
- Oversee rotation and proper storage of perishables, minimising waste through labeling and cleanliness.
- Support profitability goals by operating efficiently and minimising resource waste.
- Other tasks as assigned by F&B Manager.
Expected Profile of Candidates
Skills & Knowledge:
General & Technical Skills
- Previous experience in F&B operations preferred; training will be provided.
Soft Skills
- Ability to work flexibly across shifts and multiple outlets.
- High standards of personal hygiene and food safety.
- Team player with leadership potential and a proactive attitude.
- Good communication and willingness to learn and grow within the team.
Spa Supervisor
Position Circumstances
- Career Category: Service & Hospitality
- Schedule:Full-time
- Salary: Negotiable
LOCATION: Song Saa Private Island
REPORTS TO: Associate Director of Wellbeing & Spiritual Care
Duties & Responsibilities:
- Provides professional treatments for any guest including but not limited to massage, facial treatments and body treatments and recommends further treatments to guest who address their concerns and preferences.
- Operate the Spa software system for spa reservations and all other Spa software functions
- Be knowledgeable of the Spa Menu and be able to describe spa treatments enthusiastically to guests and answer pertinent questions, to determine their needs and preferences.
- Up sell treatments and services without being trying to "hard sell".
- Handle and resolve guest complaints and notify spa management immediately
- Acts as role model for the resort's code of conduct and grooming & hygiene standards.
- Maintains a clean and orderly work area and promotes a safe working environment Performs any additional duties as assigned.
- Provide information to guests about the services offered in the Spa as well as the hotel.
- Produce all Spa reports as required by management.
- Process all charges in Spa Software program and ensure guests are billed accurately in Opera.
- Provide assistance to guests with the retail merchandise when necessary.
Expected Profile of Candidates
Languages:
- English - Good
Work History:
- Relevant experience in Spa for 1 year
Skills & Knowledge:
General & Technical Skills
- Technical education in physiotherapy is preferred or a registered massage or holistic therapist.
Soft Skills
- Possesses excellent English, math and psychometric abilities.
- Possesses aptitude and upward mobility.
- Willing to provide treatments for male and female guests.
Senior Spa Therapist
Position Circumstances
- Career Category: Service & Hospitality
- Schedule:Full-time
- Salary: Negotiable
Location: Koh Rong
Duties & Responsibilities:
- Conducting guest therapies and treatments when required.
- Performing Yoga classes and design bespoke programs for guests.
- Deal with all guests who visit the spa sanctuary and handle therapies and consultations.
- Follow spa SOPs and guidelines.
- Liaise with the Spa Manager to ensure the guests receive the high standards of service expected.
Expected Profile of Candidates
Work History:
- At least experiences in the role of Spa Therapist for 1 to 2 years
Skills & Knowledge:
General & Technical Skills
- Qualified Yoga Instructor.
- Preferably a degree in physiotherapy or spa field.
- Preferably experienced with wellness retreats.
- Enthusiastic with a passion for customer service.
- Previous experience of working on a luxury property.
