Creative Lead Assistant - Project & Sourcing
- Career Category: Manufacturing - Merchandising, Assistant
- Schedule:Full-time
- Salary: Negotiable
Department: Creative (Maison Creativity)
Reports to: Creative Lead
Location: Phnom Penh (with occasional travel to Siem Reap and regional sourcing)
Contract: Full-time (3-month probation, 1-year contract)
Artisans Angkor is undergoing a creative and structural transformation, and we are looking for a highly organized, resourceful, and proactive Creative Lead Assistant to support product development, creative sourcing, and cross-department coordination.
This is a key role supporting the Creative Lead and working closely with the design, production, supply chain, and marketing teams.
Role Overview
- The Creative Lead Assistant supports:
- Creative sourcing (materials, trims, packaging, vendors, regional suppliers)
- Project coordination across Creative, Production, and Marketing
- Light executive support for scheduling, communication, and documentation
- This role is ideal for someone who thrives in a collaborative environment, communicates confidently in English, and enjoys both creative and operational work.
- Research and screen vendors for materials, trims, packaging, and outsourced production.
- Request samples, organize quotations, compare pricing, and prepare vendor summaries.
- Coordinate communication and follow-up with suppliers in Cambodia, ASEAN, China, and India.
- Manage negotiation processes up to contract draft before handover to Supply Chain.
- Support Creative Lead in cross-functional coordination with Production and Marketing.
- Track sample movement and maintain organized project documentation.
- Assist with meeting preparation, notes, email drafting, and scheduling.
- Maintain and update material and vendor libraries.
- Opportunity to support the transformation of a nationally significant creative brand
- Exposure to design, product development, and regional sourcing
- A collaborative, inclusive, and supportive work culture
- Growth and learning within a creative environment
- Sourcing, merchandising, operations, project coordination, or production experience for 3 to 5 years
- Strong written and spoken English (required).
- Familiarity with materials, production, or creative workflows is an advantage.
- Strong organizational and communication skills.
- Comfortable working with vendors and managing timelines.
- Proactive, dependable, and able to work independently and collaboratively.
Product Design Manager – Craft Division
- Career Category: Exec. / Management, Manufacture / Operations
- Schedule:Full-time
- Salary: Negotiable
Department: Creative (Maison Creativity)
Reports To: Creative Lead
Location: Phnom Penh, with travel to Siem Reap as needed
Contract: Full-time, 90-day probation
Role Overview
The Product Design Manager (Craft Division) leads the concept-to-prototype design process across Artisans Angkor’s heritage crafts — including lacquer, stone, wood, and metal-plating. This role bridges creative vision with technical execution, ensuring that every product embodies craftsmanship excellence and contemporary refinement. Beyond design delivery, this manager plays a mentorship role — guiding in-house designers and artisans to strengthen their creative and technical understanding. The ideal candidate combines artistic sensibility, design process discipline, and a passion for uplifting emerging talent.
- Design Direction & Development
- Translate creative briefs into product concepts, sketches, and prototypes.
- Lead design development from ideation through sampling, ensuring consistency with Artisans Angkor’s brand standards.
- Collaborate with Production Directors to assess feasibility, tooling, and artisan capabilities.
- Team Leadership & Skill Development
- Train and mentor junior designers and artisans on design process, specification standards, and creative thinking.
- Establish repeatable workflows and documentation for design review, approvals, and sampling.
- Encourage design literacy and ownership among local creative staff.
- Cross-Department Collaboration
- Work closely with the Creative Lead, Production Directors, and Supply Chain to align product direction with brand and operational goals. Support product packaging, color/material standardization, and quality reviews.
- Expertise in design development across multiple materials (textile, wood, stone, lacquer, metal).
- Strong understanding of product lifecycle — from concept to prototype to production.
- Proficiency in Adobe Illustrator, Photoshop, or CAD for product visualization.
- Leadership and mentorship mindset; patient and collaborative.
- Strong aesthetic judgment with practical problem-solving ability.
- 5–7 years of product design or creative development experience within the craft, home décor, or luxury sector.
- Proven experience mentoring design teams or artisans.
- Deep respect for cultural heritage with ability to modernize design for global markets.
- Strong organizational and communication skills.
Product Design Manager – Apparel Division
- Career Category: Exec. / Management, Manufacture / Operations
- Schedule:Full-time
- Salary: Negotiable
Department: Creative (Maison Creativity)
Reports To: Creative Lead
Location: Phnom Penh, with travel to Siem Reap as needed
Contract: Full-time, 90-day probation
Role Overview
The Product Design Manager (Apparel Division) leads the design development process for Artisans Angkor’s silk apparel line — from initial concept through to prototype. This role bridges fashion design, product development, and technical garment construction, ensuring silhouettes, materials, and finishing align with Artisans Angkor’s luxury and sustainability standards.
This position is both creative and developmental: it requires building the internal team’s technical capacity in pattern making, fit analysis, and product specification, while introducing modern design methodologies to strengthen Artisans Angkor’s in-house apparel capabilities.
- Design Development & Technical Oversight
- Lead the design process from research, concept, and sketching to final prototypes.
- Translate creative direction into accurate technical specifications and patterns.
- Oversee sampling, fittings, and pattern adjustments for quality and consistency.
- Work closely with Cut & Sew and Weaving teams to align fabric, trim, and color standards.
- Team Capacity Building
- Train internal staff on apparel design workflow, pattern drafting, and spec documentation.
- Introduce modern systems for fit sampling, grading, and size-set approval.
- Support development of digital or physical libraries for fabric and trim standards.
- Collaboration & Quality Alignment
- Partner with the Creative Lead, Production Director, and Silk Farm Director to ensure design feasibility and quality.
- Collaborate with Marketing and Retail teams for product storytelling and packaging integration.
- Deep understanding of apparel design, pattern making, and construction.
- Strong technical knowledge of fabrics (especially silk) and finishing processes.Excellent communication and team leadership skills.
- Proficiency in Adobe Illustrator or CAD pattern software.
- Organized, adaptive, and capable of balancing creativity with execution.
- 5+ years of apparel design or technical design experience, ideally in luxury or ethical fashion.
- Proven ability to train or mentor design and technical teams.
- Experience managing sample rooms or prototype development.
- Commitment to craftsmanship, quality, and knowledge sharing.
Sales Supervisor
- Career Category: Sales / Marketing, Business Administration, Exec. / Management
- Schedule:Full-time
- Salary: Negotiable
Department: Commercial
Place of Work: New Techo International Airport in Kandal Province
Reports to: Shop Manager
Working day Based on the company roster
Working Hours According to shift rotation
Job Summary:
Responsible for managing retail staffs, inventory, and customer service. They also ensure that the store meets financial goals and quality standards. Handling all transactions accurately within an airport retail environment and efficiently while providing excellent customer service. And Responsible for directly interacting with customers in a shop, assisting them in finding products, providing information about merchandise and ensuring a positive shopping experience.
Probation Period & Review:
This position includes a 90-day probation period, during which your performance, conduct, and overall suitability for the role will be evaluated. A formal performance review will be conducted at the end of the probation period, at which point confirmation of your ongoing employment will be discussed.
- Manage staff: Recruit, train, and coach staff, and evaluate their performance Manage inventory: Track inventory, anticipate customer demand, and place orders
- Manage finances: Prepare budgets, analyze financial statements, and ensure pricing is correct
- Manage customer service: Handle customer complaints and ensure a positive customer experience
- Manage displays: Set up displays and ensure merchandise is clean and ready to be displayed
- Manage promotions: Ensure promotions are accurate and merchandised to company standards
- Manage quality: Ensure standards for quality, health and safety, and customer service are met
- Monitor competitors: Monitor local competitors and identify new products and services
Craft Production Management Trainee
- Career Category: Engineering, Business Administration, Operations Management
- Schedule:Full-time
- Salary: Negotiable
Type: FDC, Full-Time
Department: Craft Production Department.
Place of Work: Pouk District and Siem Reap.
Reports to:Director of Craft Production & IT and Managing Director
Developmental Opportunities:
- Rotational exposure to different Craft production functions.
- Mentorship and coaching by experienced Silk production professional and Managing Director.
- Opportunities for career progression into Supervisory to Managerial roles upon successful completion of the trainee program.
- Management Trainee Program Overview
- The Management Trainee (MT) Program is a two-year development initiative designed for young, talented individuals to take on the Management Trainee role at Artisans Angkor. The program aims to transform their skills and prepare them for progression into supervisory or managerial positions upon completion.
- Program Approach:
- Rotational Assignments: Trainees rotate through key departments such as Commercial, Productions, and Finance to understand the business model and processes, build cross-functional collaboration skills, and identify preferred career tracks.
- Mentorship & Coaching: Each trainee is paired with Managing Director for Mentorship for strategic guidelines, support personalized growth and career development and Department Director for coaching on technical, operations, and functional skills.
- Training & Development: Structured learning modules focus on Leadership & Development, Technical & Functional Skills, Corporate Values and Culture.
- Capstone Project: Trainees complete a final project addressing a real business challenge, often involving innovation, efficiency, or sustainability. This serves as both an evaluation and contribution to organizational improvement.
- Evaluation & Progression: Performance is evaluated through continuous assessments during rotations, Feedback from mentors and peers, Capstone project results, and Leadership potential evaluation.
- Craft Production Management Trainee Job Summary:
- The Craft Management Trainee plays a key role in supporting and enhancing traditional craft production processes. The trainee will learn to oversee workshop operations, manage production teams, and ensure efficiency, quality, and consistency across all craft activities. This role focuses not only on maintaining high production standards but also on innovating and improving craft techniques, tools, and workflows to boost productivity and preserve artisanal excellence. The trainee will collaborate with departments such as design, marketing, and administration to develop creative solutions, introduce process improvements, and support the evolution of product development.
- Key Responsibilities
- Production Operations & Process Management
- Assist in planning, organizing, and monitoring day-to-day craft production activities across workshops.
- Ensure smooth workflow, timely output, and compliance with production schedules.
- Maintain high quality standards and ensure all products meet company and customer specifications.
- Support process documentation, production data tracking, and reporting.
- Innovation & Continuous Improvement
- Research and propose innovative tools, materials, and techniques to enhance craft efficiency and quality.
- Contribute ideas to modernizing traditional craft processes while preserving artisanal authenticity.
- Participate in trials and evaluations of new methods or equipment for potential implementation.
- People & Team Development
- Support supervisors and team leaders in managing craft artisans, including skill development and performance follow-up.
- Facilitate on-the-job training to improve technical and operational skills of artisans.
- Encourage teamwork, motivation, and adherence to workplace standards.
- Cross Departmental Collaboration
- Work closely with design and product development teams to align production with creative objectives.
- Collaborate with marketing and communication teams to showcase craftsmanship and product innovation.
- Coordinate with procurement, maintenance, and quality control units to ensure resource availability and operational efficiency.
- Administration, Reporting & Compliance
- Assist in preparing production reports, quality control summaries, and efficiency analyses.
- Ensure adherence to company policies, health and safety regulations, and environmental standards.
- Manage and monitor craft workshop assets, equipment, and material inventories.
- Bachelor's Degree in engineering, Fashion Design, IT or related field.
- Cambodian nationals, preferably fresh graduates or professionals with up to 1-2 years of work experience.
- Strong computer skills with proficiency in Microsoft Office and emerging AI technologies.
- Strong analytical, communication, and leadership potential.
- High motivation and passion for continuous learning and development.
- Demonstrated adaptability, creativity, and proactive problem-solving.
Poly Lacquer Artisan
- Career Category: Manufacturing Production
- Schedule:Full-time
- Salary: Negotiable
Reports To: Head of Craft Production
The Poly Lacquer Artisan is responsible for the decorative finishing and preservation of carved items. Using a combination of natural resins, mineral pigments, and precious metal leaves, they transform raw carvings into "polychrome" masterpieces that replicate the appearance of ancient Angkorian relics.
Working Conditions
Working at Artisans Angkor as a Poly Lacquer Artisan means working in a clean, open-air workshop where visitors can watch your craft. The company provides a supportive environment with competitive wages, medical insurance, and social security, often located in rural villages to keep jobs close to home. This role prioritizes high-quality, "slow-craft" work and professional safety standards for handling natural materials over fast industrial production.
- Surface Preparation: Use natural resin and gesso to make the wood or stone smooth.
- Coloring & Gilding: Carefully apply mineral paints and very thin gold or copper leaves.
- Refinement: Sand and buff the items by hand to make them shine like a mirror.
- Antique Finishing: Use special techniques to make new items look like ancient treasures from the 12th century.
- Technical Mastery: You must understand the chemical properties of natural tree resin (sap) and how it differs from industrial varnishes.
- Curing Cycles: You need to master the "drying" or curing cycles of natural lacquer, which change based on humidity and temperature.
- Pigment Mixing: Skill in mixing raw mineral pigments to create specific colors for the artwork.
- Metal Reactions: Understanding how to handle fragile gold and copper leaves to ensure they bond correctly to the surface.
- Patina Techniques: Using specialized aging techniques to create a chemical-like "antique" finish that looks like 12th-century relics.
- Precision Prep: Applying gesso and resin to create a perfectly smooth base for the coloring process.
- Water-Sanding: Mastery of sanding using water to achieve a mirror-like shine without using modern chemicals.
- Patience: You must be okay with waiting weeks for materials to dry.
- Steady Hands: You need high focus and steady hands to handle fragile gold leaf.
- Knowledge of Raw Materials: You should understand natural resins and how to mix colors.
- Artisan Mindset: A strong commitment to "slow-craft" quality and historical authenticity is essential.
