Head of Business Unit
Position Circumstances
- Career Category: Exec. / Management, Health/Medical, Business Administration
- Schedule:Full-time
- Salary: Negotiable
Duties & Responsibilities:
- Responsibility:
- Develop and lead the execution of a ZP strategy to deliver high double-digit growth year-on-year and to further establish the business as the leading service pharma company in Cambodia.
- Manage departmental operating budgets and costs according to annual allocation to ensure efficient usage of resources, where applicable.
- Marketing
- Lead the marketing team
- Develop marketing and launch plans for brands under management
- Determine positioning of the products.
- Define channel strategies, develop customer/account segmentation and targeting.
- Set the Advertising & Promotion budget. Prioritize investments in line with category and portfolio footprint.
- Review offtake against forecast and objectives and provide valuable insights to all stakeholders.
- Sales
- Lead the ethical and consumer health sales teams across all channels.
- Determine headcount allocation across channels
- Lead the Salesforce Effectiveness function
- Develop and implement SFE tools
- Deliver on the sales budget
- Market Access
- Continuously assess Go-To-Market models
- Further develop and optimize the current route to market for consumer health products.
- Client / Business Development (support the Business Development Team)
- Support on the identification and evaluation of business opportunities/leads in the ethical, consumer health and medical device space
- Build collaborative relationships with Client.
- Support the negotiation process for new business and business under renewal. Prepare contracts, providing inputs on proper pricing and contract terms
- Identify upselling opportunities and manage contract renegotiations with existing clients
- People
- Lead and inspire team members to meet and exceed goals / achieving the defined objectives
- Decide on resource allocation and set the annual headcount budget
- Maintain and improve employee satisfaction through training, development, career path development, fair and equitable remuneration structures, etc.
- Systematically and continuously upgrade the capabilities of team members through training, coaching and other means
Expected Profile of Candidates
Qualifications:
- Bachelor's Degree in medical Doctor/Pharmacist/Business Administration, or a medical discipline
Skills & Knowledge:
General & Technical Skills
- 4-6 years of sales and people management experience in the pharmaceutical or consumer healthcare industry.
- You have strong understanding of the pharmaceutical industry with significant commercial experience, experience in Cambodia is a prefer.
- You have demonstrable experience in leading large teams and in holding P&L responsibility
Soft Skills
- You have strong stakeholder management skills; comfortable in questioning, challenging and inspiring people; comfortable in interacting with business leaders, customers and others
- You are culturally sensitive and know how to have conversations with partners that will positively impact the relationship while being sensitive to the local culture and with the culture of our clients
- You are an entrepreneur, have a passion to grow the business and a passion for self-development and career growth
Sales Manager
Position Circumstances
- Career Category: Sales / Marketing, Exec. / Management
- Schedule:Full-time
- Salary: Negotiable
Cambodian only
Duties & Responsibilities:
- Lead the sales team to achieve sales target, while establishing strong professional relationships with key stakeholders, target physician groups and key institutions
- Ensure the development and effective implementation of customer specific territory business plans and resource allocation to maximize business results
- Anticipate, monitor and analyze changes in marketplace to effectively manage both tactical and strategic initiatives
- Work cross-functionally and model collaboration with internal and external stakeholders
- Hire, train, coach and develop talents by assigning leadership project & activities
- Motivate team member – involve team in target setting, forecast and empower them
- Champion for Sales ACE and GROW model
- Conduct performance evaluations for each team member and develop coaching plans as appropriate
- Demonstrate strong leadership and foster an environment that promotes ethical behavior and compliance with company policies and industry regulations
- Promote and ensure team member adhere to Zuellig Pharma’s core values when carrying out day-to-day responsibilities and interactions
Expected Profile of Candidates
Qualifications:
- Bachelor's Degree in medical Doctor/Pharmacist/Business Administration
Skills & Knowledge:
General & Technical Skills
- 4-6 years of sales and people management experience in the pharmaceutical or consumer healthcare industry.
Product Manager
Position Circumstances
- Career Category: Exec. / Management, Health/Medical, Business Administration
- Schedule:Full-time
- Salary: Negotiable
Cambodian only
Purpose of the Role:
To achieve the marketing objectives (share of market / growth) and profitability (operating margin) by implementing promotional plans within agreed budget by helping achieve the targets as planned in the budget for the assigned brand(s) / Products.
Duties & Responsibilities:
- Understand customer segmentation, non-prescribing customers, and customer environment by using results of our qualitative / quantitative survey (data from research agencies if available in the future).
- Understand competitor’s weaknesses and strengths via competitor’s intelligent.
- Analysis consolidation: SWOT analysis
- Developing products Strategy: Defining strategies and identify critical success factors.
- Ensuring the product objectives are achieved within the approved A&P resources by monitoring and analyzing it on monthly basis in coordination with finance and controlling.
- Managing the product: propose and develop Unique Selling Point and products proposition,
- Prepare marketing Mix and Implementation Plan
- Forecasting the market base forecasting
- Managing Information gaps, Market research, assessing competitive activity
- Research & Analysis by examine markets, customers, and competitors
- Define assumptions (key issues), establish objectives, determine strategies, involving in setting sales goals, and setting budget
- Implement the assigned tasks and carrying out the plan
- Measure results, Evaluate, Propose & carry out corrective action.
- Define key issues and proposal solutions to Marketing Manager
- Schedule meeting with related department to solve problem
- Well-prepared marketing plans for brand meetings and Business Review to discuss and receive feedbacks
- Preparing and presenting on regular basis to the cross-functional business partners in addition to the ZPT Head about the market, product, competition, programs implementation overview in BRMs (brand/Product review meetings)
- Ensure that field force understand the communication strategy and the action plan by providing them regular POA (Plan of Action) in a simplified / easy to understand version with good follow up.
- Ensure the field work KPIs are archived
- Ensuring 4 days a month field visits with the medical reps
- Define the volume of the promo mats (brochures, gimmicks, documents…) that will be used in the year.
- Prepare omnichannel material and sales it to Med rep, follow up the result in central point every week
- Propose, develop, and manage new product launching
Expected Profile of Candidates
Qualifications:
- Bachelor's Degree in medical Doctor/Pharmacist/Business Administration
Skills & Knowledge:
General & Technical Skills
- 4-6 years of product management experience in the pharmaceutical or consumer healthcare industry.
Regulatory Affairs Executive
Position Circumstances
- Career Category: Exec. / Management, Business Administration, Health/Medical
- Schedule:Full-time
- Salary: Negotiable
Cambodian only
Purpose of the Role:
- To ensure the highest professional standards in the areas of all activities of the Regulatory Affairs Department, in accordance with the Company's business objectives, its philosophy and values.
- To comply with all Company procedures, rules and codes of practice, in particular observing confidentiality at all times and security of all documents in all matters relating to the Company's business.
- To ensure that the Company’s business interests are always served and kept paramount.
- To maintain and enhance the good image of the Company, always.
- Ensure that the company is compliant with regulation of Ministry of Health
- Ensure all products licenses are valid under your client’s responsibility, provided by RA Head.
- Ensure all products, manufacturers, Khmer PI for registration/renewal are submitted and approved within the timeframe, under your clients responsible were provided by RA Head.
- Ensure all promotional materials are submitted and approved within the timeframe.
Duties & Responsibilities:
- Liaise between Ministry of Health and company to register products
- Ensure company’s compliance with government regulations governing license to operate
- Ensure to prepare complete-and-accurate dossiers for all product registration / renewal is submitted and approved within the set timeframe
- Ensure that all manufacturers of product registration/renewal are submitted and approved within the set timeframe
- Ensure that all Khmer PI of product to registration or updated are submitted and approved on time. And work with stakeholders end-to-end process until KH PI implemented.
- Prepare and update product artwork, when necessary, under your client’s responsibility, within the timeline of client or ZP SOP
- Ensure all variation and notification submitted to MOH on time (Within the timeline of client or ZP SOP) and approved within the set timeframe
- Once a marketing authorization (MA) or variation is obtained to update the regulatory status, RA tracker. To inform all department related functions such as marketing and scientific/medical information, PV and/or QA for submission date and approval date and keep evident.
- Accurate for hard filling and soft filling for document was submitted and approved from MOH (Included necessary communication with clients or other department).
- Work together with QA have all redressing instruction in eRWI, under your client’s responsibility.
- Coordinate with supply chain on build up stock in case of late renewal, under your client’s responsibility.
- Joining RA meeting with MOH or Client when necessary
- Prepare and update the monthly RA report sent to Head of RA & QA and clients (if requested on a monthly basis)
- Response and communicate to any queries of Client on the registration requirement timely
- Ensure you well prepare yearly for the forecast budget for RA activities per request by RA Head.
- Ensure you have a well-prepared check list for all products planning submission and approval by yearly. And send mail to inform your clients about all products submission plan.
- Response and communicate to any queries of Client on the registration requirement timely
- To submit the advertising submission in the best possible timing and in accordance with current local regulatory requirements, to follow up at very regular to ensure to receive the approval in a timely manner.
- Organize and/or coordinate contacts with the local Health Authority (particularly, Urgent communication with the Local Health Authority in coordination with headquarters, in case of Urgent Safety Restriction.
- Other Duties:
- Handle other tasks assigned by RA Head/RA Manager
- Attend trainings and meetings as required by the company
- Adhere to company policies
- Major Challenges (The major challenges the position faces in carrying out the job, how to overcome)
- Build professional relations with MOH
- Professional relations with all personnel and all other staff of the company
Expected Profile of Candidates
Qualifications:
- Bachelor's Degree in medical Doctor/Pharmacist/Business Administration
Work History:
- Almost in RA field at Local Pharmaceutical Manufacturing for 3 years
Medical Representative
Position Circumstances
- Career Category: Health/Medical
- Schedule:Full-time
- Salary: Negotiable
Cambodian only
Purpose of the Role:
- Effectively promote and sales products to hospitals, clinics and doctors in the assigned territories
- Implement the field forces activities to generate demand and achieve sales target
- Deliver core KPIs achievement such as call plan, product test, call reach, selling time
Key Result Areas (KRA)
- Achieve the sales target by monthly, Quarterly and yearly
- Synergize working with team and FLM to execute the plan and give the business impact (sales growth)
- Create a good environment of working within the team and within medical sales function
- Always comply to the company’s policies, code of practices, guidance and regulations.
- To be role model for other members
- Accuracy and timely submission of reports
Duties & Responsibilities:
- Promote and Sales assigned products to achieve sales target
- Implement field forces driven activities for potential products to create demand generation
- Study by heart the products and diseases related products in order to pass good messages to healthcare professionals
- Apply product knowledge, disease knowledge and sales ACE to the interaction with customers
- Prepare and update daily, weekly and monthly plan either in electronic platform or prepare on time for line manager’s review
- Know the main competitors of assigned products in the territories
- Make good relationship with customers in order to create business opportunity about the handling products
- Provide accurate product forecasting to line manager within own responsibilities
- Attend product and diseases knowledge training as pass the test
- Be compliant to the company’s policies, code of practices and guidance while performing job in the field
- Customer targeting and segmentation
Expected Profile of Candidates
Qualifications:
- Bachelor's Degree in sales and marketing or in related fields.
Work History:
- Have at least experiences in pharmaceutical companies with good performance for 1 year
Skills & Knowledge:
General & Technical Skills
- Graduated as pharmacy and doctor are more preferred.
- Some knowledge about products and competitors in pharmaceutical field.
Soft Skills
- Good communication skills
- Good relationship with hospitals, clinics, doctors and pharmacies in Cambodia
- Experienced to work as a team
