Chief Executive Officer
Position Circumstances
- Career Category: Exec. / Management, Business Administration
- Schedule:Full-time
- Salary: Negotiable
Job Grade: Top Leadership
Reports To: Board of Directors
Supervises: All Head of Departments
Duties & Responsibilities:
- Strategic Leadership & Institutional Growth:
- Develop and execute the long-term strategic plan for sustainable school development.
- Oversee school expansion strategies, partnerships, and franchise opportunities.
- Drive financial planning, enrolment growth, and academic excellence.
- Establish a culture of continuous improvement, innovation, and global competitiveness.
- Financial & Business Oversight:
- Approve financial strategies, tuition structures, and investment plans.
- Ensure efficient budget allocation, cost control, and resource optimization.
- Oversee revenue diversification strategies, including corporate sponsorships, grants, and auxiliary income sources.
- Ensure financial transparency, compliance, and risk management.
- Academic Excellence & Student Development:
- Foster an environment of academic rigor, student engagement, and well-being.
- Ensure the successful implementation of trilingual education and international curriculum standards.
- Promote innovative teaching methodologies, digital learning, and extracurricular enrichment.
- Ensure strong leadership and professional development for faculty and staff.
- Stakeholder Engagement & Public Relations:
- Strengthen relationships with parents, students, corporate partners, and government agencies.
- Represent ZYIS in educational forums, government meetings, and industry conferences.
- Lead public relations efforts, branding initiatives, and media engagement to enhance the school's reputation.
- Build a strong alumni network to foster long-term relationships and school legacy.
Expected Profile of Candidates
Languages:
- Khmer - Fluent
- English - Fluent
- Chinese - Simplified is preferred
Qualifications:
- Master's Degree in or Doctorate Degree in Business Administration, Educational Leadership, or a related field.
Work History:
- Experience in executive leadership roles within the education sector or corporate management for 10 years as a minimum
Skills & Knowledge:
General & Technical Skills
- Proven track record in strategic planning, financial oversight, and academic leadership.
- Strong financial acumen with expertise in budgeting, resource management, and financial sustainability.
- Visionary leadership and strategic planning capabilities.
- Excellent stakeholder management, negotiation, and public speaking skills.
- Ability to foster innovation and drive institutional growth.
- Fluency in English and Khmer; proficiency in Mandarin Chinese is an advantage.
- Strong HR, business development and professional skills.
- Ability to successfully implement their tasks and the company's strategic plan as submitted.
General Manager
Position Circumstances
- Career Category: Exec. / Management, Educate/Train/Teaching, Business Administration
- Schedule:Full-time
- Salary: Negotiable
Job Grade: Level 6
Reports To: CEO of ZYIS
Supervises: Business Development Manager, Training & Development Manager
Duties & Responsibilities:
- Operational Leadership & Growth:
- Manage the day-to-day operations of BizBoom, ensuring smooth training program delivery and high service quality.
- Develop strategies to drive business growth, focusing on enrolment, revenue generation, and client satisfaction.
- Streamline operations to optimize resources, increase efficiency, and improve the overall customer experience.
- Training Program Management:
- Oversee the planning, development, and execution of training programs that meet the needs of SMEs, entrepreneurs, and professionals.
- Ensure all training programs are aligned with industry standards, current trends, and market demands.
- Collaborate with the Training & Development Supervisor to guarantee quality delivery.
- Client & Stakeholder Management:
- Foster strong relationships with clients, ensuring high levels of satisfaction and retention.
- Work with the Business Development Manager to drive lead generation, marketing strategies, and enrolment growth.
- Serve as the main point of contact for key stakeholders, ensuring effective communication and collaboration.
- Financial & Resource Oversight:
- Assist in budgeting, ensuring that financial resources are effectively managed and aligned with business goals.
- Ensure timely collection of fees, working with the finance team for necessary support.
- Provide financial reporting and analysis to the CEO, supporting decision-making.
- Team Leadership & Performance Management:
- Lead, supervise, and evaluate the performance of the Business Development Manager and the Training & Development Supervisor.
- Promote a collaborative, positive work culture, ensuring the team is motivated and aligned with BizBoom’s mission.
- Set KPIs for team members, monitor progress, and foster professional development to achieve business objectives.
- Compliance & Risk Management:
- Ensure compliance with all applicable regulations, industry standards, and accreditation requirements.
- Develop and implement risk management strategies to mitigate operational and financial risks.
- Ensure a safe and secure environment for clients and staff.
- Leadership & Strategy Alignment:
- Align the center’s strategy with the overall goals of BizBoom, ensuring growth and success in all areas.
- Regularly report to the CEO on business performance, challenges, and opportunities for improvement.
- Support long-term strategic planning and implementation to enhance BizBoom’s position in the market.
Expected Profile of Candidates
Languages:
- Khmer - Fluent
- English - Fluent
- Chinese - Simplified is preferred
Qualifications:
- Master's Degree in Business Administration, Education, or a related field.
Work History:
- At least management experience in training, education, or business operations for 5 years
Skills & Knowledge:
General & Technical Skills
- Proven track record in overseeing training programs and driving business growth.
- Experience in financial management, including budgeting and cost control.
- Strong leadership and interpersonal skills with the ability to manage teams effectively.
- Excellent communication and relationship-building skills with clients, staff, and stakeholders.
- Proficiency in Microsoft Office Suite, CRM systems, and other relevant tools.
- Fluency in English and Khmer; proficiency in Mandarin Chinese is a plus.
- Strong HR, business development and professional skill.
- Ability to successfully implement their tasks and the company's strategic plan as submitted.
Business Development Manager
Position Circumstances
- Career Category: Exec. / Management, Business Administration
- Schedule:Full-time
- Salary: Negotiable
Job Grade: 4
Reports To: General Manager (GM)
Supervises: Marketing Unit, Sales Unit, Customer Relations Unit
Duties & Responsibilities:
- Business Development & Lead Generation:
- Oversee the lead generation process by identifying and developing new business opportunities.
- Ensure the Sales Team follows up on leads and converts them into successful enrolments.
- Work closely with the General Manager to align sales strategies with the overall business goals of BizBoom.
- Sales Team Supervision & Target Management:
- Manage and motivate the Sales Team to achieve enrolment and revenue targets.
- Monitor the performance of the Sales Team, providing coaching and guidance to improve results.
- Track sales metrics and prepare reports on team performance, identifying areas for improvement.
- Customer Relations Team Management:
- Supervise the Customer Relations Team to ensure high levels of client satisfaction and retention.
- Oversee customer feedback and manage any client concerns or inquiries in a timely and professional manner.
- Develop strategies to engage and maintain relationships with clients, ensuring they have a positive experience with BizBoom.
- Marketing & Promotional Strategies:
- Collaborate with the Marketing team to design and implement promotional strategies that generate leads and drive enrollments.
- Assist in executing online and offline campaigns, focusing on promoting BizBoom’s training programs to target audiences.
- Client Engagement & Satisfaction:
- Ensure a seamless customer journey from initial inquiry to post-training support, with a focus on long-term relationships.
- Work with both the Sales and Customer Relations teams to develop strategies that enhance the client experience.
- Regularly monitor customer satisfaction levels and identify opportunities to improve services.
- Market Research & Reporting:
- Conduct market research to stay informed about industry trends, competitor offerings, and customer needs.
- Provide the General Manager with insights and feedback from customers to help shape future business development strategies.
- Team Development & Performance:
- Lead the training and development of the Sales and Customer Relations teams, fostering a high-performance culture.
- Set clear goals, monitor progress, and conduct performance reviews for team members.
- Provide ongoing coaching and support to ensure the teams are motivated and meeting their objectives.
Expected Profile of Candidates
Languages:
- Khmer - Fluent
- English - Fluent
- Chinese - Simplified is preferred
Qualifications:
- High School Diploma in Business Administration, Marketing, or a related field.
Work History:
- At least of experience in business development, sales, or customer relations, preferably in the education or training sector for 2 years
Skills & Knowledge:
General & Technical Skills
- Proven experience managing teams and driving business growth.
- Strong leadership and interpersonal skills, with experience managing sales and customer relations teams.
- Excellent communication, negotiation, and problem-solving abilities.
- Ability to set and achieve sales targets while maintaining high customer satisfaction.
- Proficiency in CRM systems, Microsoft Office Suite, and digital marketing tools.
- Fluency in English and Khmer; proficiency in Mandarin Chinese is a plus.
- Strong HR, business development and professional skill.
- Ability to successfully implement their tasks and the company's strategic plan as submitted.
Soft Skills
- Results-oriented with a focus on achieving business objectives.
- Strong organizational and time-management skills.
- A proactive approach to identifying and solving client-related issues.
- Ability to inspire and motivate teams to exceed performance expectations.
Training and Development Manager
Position Circumstances
- Career Category: Exec. / Management, Educate/Train/Teaching
- Schedule:Full-time
- Salary: Negotiable
Job Grade: 4
Reports To: General Manager (GM)
Supervises: Training Unit, Curriculum Development Unit
The Training & Development Manager (TDM) is responsible for overseeing the delivery and quality of training programs at BizBoom Business Training Center. The TDM ensures that the Trainers/Teachers provide high-quality, engaging, and effective learning experiences. This role involves the development of training content, monitoring the performance of trainers, and ensuring the alignment of training programs with BizBoom’s goals and client needs.
Duties & Responsibilities:
- Training Program Management:
- Oversee the execution and continuous improvement of training programs to ensure they meet the needs of SMEs, entrepreneurs, and professionals.
- Collaborate with the General Manager and Business Development Manager to ensure training programs align with market demands and business goals.
- Assist in the development of new training programs or updates to existing ones, ensuring content is relevant and up-to-date.
- Trainer Supervision & Support:
- Manage, supervise, and evaluate the performance of Trainers/Teachers, ensuring they meet the required standards for training delivery.
- Provide ongoing coaching and feedback to trainers to help them enhance their teaching methods and performance.
- Conduct regular assessments and performance reviews for Trainers/Teachers, identifying areas for improvement and offering support.
- Quality Assurance & Continuous Improvement:
- Ensure that all training sessions are delivered to the highest standard, adhering to BizBoom’s quality guidelines.
- Monitor and evaluate feedback from clients and participants, making adjustments to training programs and delivery methods based on feedback.
- Identify and implement strategies to improve the effectiveness of training programs, enhancing the learning experience for clients.
- Curriculum Development & Training Materials:
- Collaborate with subject matter experts and the General Manager to develop comprehensive training materials that support effective learning.
- Review and update training materials regularly to keep up with industry trends and client needs.
- Ensure that training content is engaging, interactive, and relevant to business professionals.
- Client & Stakeholder Interaction:
- Work closely with clients to understand their needs and ensure training programs align with those needs.
- Coordinate with the Business Development Manager to understand market demands and provide relevant training solutions to clients.
- Maintain strong relationships with clients, providing post-training support and ensuring satisfaction with the training delivered.
- Team Development & Leadership:
- Lead the Trainer/Teacher team, fostering a collaborative, professional, and high-performance culture.
- Organize regular team meetings and training sessions to encourage knowledge sharing and continuous development.
- Provide professional development opportunities for Trainers/Teachers to enhance their teaching skills and knowledge.
- Reporting & Performance Tracking:
- Maintain accurate records of training sessions, including participant attendance, feedback, and performance assessments.
- Provide regular reports to the General Manager on training effectiveness, team performance, and areas of improvement.
- Track the performance of training programs and report on the achievement of training goals and KPIs.
Expected Profile of Candidates
Languages:
- Khmer - Fluent
- English - Fluent
- Chinese - Simplified is preferred
Qualifications:
- Bachelor's Degree in Education, Business Administration, or a related field.
Work History:
- At least of experience in training, teaching, or instructional design, preferably in a business or professional development setting for 2 years
Skills & Knowledge:
General & Technical Skills
- Proven experience in supervising or managing a team of trainers or teachers.
- Strong leadership and interpersonal skills with the ability to manage and motivate a team.
- Excellent communication and presentation skills.
- Proficient in using training tools, Learning Management Systems (LMS), and Microsoft Office Suite.
- Ability to design and deliver high-quality training materials.
- Fluency in English and Khmer; proficiency in Mandarin Chinese is a plus.
- Strong HR, business development and professional skill.
- Ability to successfully implement their tasks and the company's strategic plan as submitted.
Campus Principal
Position Circumstances
- Career Category: Educate/Train/Teaching
- Schedule:Full-time
- Salary: Negotiable
Duties & Responsibilities:
- Overall Leadership
- Provides visionary leadership to inspire and motivate staff, students, and stakeholders, fostering a culture of excellence, collaboration, and innovation aligned with ZYIS's vision and mission.
- Builds a strong and cohesive leadership team, providing clear direction, setting expectations, and empowering individuals to achieve their full potential.
- Serves as the primary spokesperson and representative of the school, upholding its reputation and communicating its unique value proposition to the wider community.
- Ensures a safe, welcoming, and inclusive learning environment that prioritizes student well-being and celebrates diversity.
- Strategic Planning
- Implements strategic plans developed by the CEO and leadership team, ensuring alignment with ZYIS's vision and mission in academic excellence, trilingualism, global-mindedness, and student leadership development.
- Supports the CEO by providing feedback through regular assessments of campus performance and participating in SWOT analyses to identify strengths, weaknesses, opportunities, and threats.
- Engages stakeholders (faculty, staff, parents, students) to gather insights and ensure successful execution of the strategic plan.
- Monitors progress towards campus-level goals, reports outcomes, and communicates results to the leadership team and stakeholders.
- Community Relations
- Cultivates strong relationships with parents, students, staff, and the community by communicating regularly through multiple channels to build trust, transparency, and support for ZYIS.
- Establishes and nurtures partnerships with local businesses, organizations, and educational institutions to create mutually beneficial opportunities for students and the school.
- Represents ZYIS at community events and functions, showcasing the school's commitment to trilingualism, global-mindedness, and social responsibility.
- Resource Management
- Develops and manages the campus’s budget in collaboration with the Head of Finance Office, ensuring optimal allocation of resources to support academic and operational needs.
- Identifies and pursues funding sources, including grants and partnerships, to enhance financial sustainability and support special projects.
- Oversees efficient procurement and allocation of resources, such as supplies, equipment, and technology, to maximize their impact on student learning and well-being.
- Evaluates resource utilization and identifies cost-saving opportunities without compromising the quality of the educational experience.
- Evaluation and Improvement
- Monitors key performance indicators (KPIs) for academic, operational, and financial performance.
- Conducts regular evaluations of programs, curricula, and initiatives, using data to drive continuous improvement.
- Elicit feedback from staff, students, and parents through surveys, focus groups, or other mechanisms to identify areas for growth.
- Engages in interventions and identifies solutions to improve academic outcomes, operational efficiency, and school effectiveness.
- General Support:
- Provide operational support, assist with special projects, and undertake tasks as assigned.
Expected Profile of Candidates
Languages:
- Khmer - Fluent
- English - Fluent
Qualifications:
- Master's Degree in Education Administration, Educational Leadership, or an Education-related field.
Work History:
- Experience in a leadership role within an educational institution for 5 years as a minimum
Skills & Knowledge:
General & Technical Skills
- Prior experience as a school principal or assistant principal is highly desirable.
- Experience working in an international school setting is a strong plus.
- Strong instructional leadership and curriculum development expertise.
- Excellent communication, interpersonal, and collaboration skills.
- Data-driven decision making and problem-solving abilities.
- Ability to build and maintain positive relationships with diverse stakeholders.
- Fluency in spoken and written English; Khmer language proficiency is a major advantage.
- Proven ability to motivate and inspire students and staff.
- Commitment to fostering a culture of innovation and continuous improvement.
- Strong HR, business development and professional skill
