Regional Manager (1 Position)
Position Circumstances
- Career Category: Exec. / Management, Business Administration, Banking / Finance
- Schedule:Full-time
- Salary: Negotiable
Location: Head Office Kampot Region)
Duties & Responsibilities:
- Ensure Disbursements by products/Portfolio/# of clients/Net Profit/PAR/ Asset backed product/Productivity per CO/write off collection/key ratios achieved as per BP.
- Monitor and verify the list of potential customers from each branches and strategizing with Deposit Department to mobilize the deposit balance.
- Ensure that digital products have been in sales well.
- Ensure the good repayment rate of loans.
- Follow up all product performance of each branch to make sure it is growing as the set plan.
- Initiating/ guiding business strategies to branches under his supervision to achieve higher results.
- Build relationship/partnership with Merchants, authorities, and other parties to improve the business’s opportunities.
- Survey competitor products and services; and find strategies to deal with them.
- Identify the barriers and reason why each product cannot be performed better than its actual performance.
- Regularly visit branches under supervision to identify the weaknesses, improve the weaknesses and strongly support them.
- Report to management all the issues related to business operation in the areas.
- Conduct regular meetings with branches to review their performance and take corrective actions.
- Conduct market spot check to ensure that each branch can maintain good relationship with merchants, appropriate branding display at merchant shop and good customer service management.
- Identify potential market and/or customer segment and advise to management for finding strategy to grab the market opportunities.
- Strengthening the staff capacity on internal control.
- Strengthen branches to strictly follow credit policies and procedures.
- Review staffing plan and encourage branches to closely cooperate with HR in staff recruitment.
- Perform other tasks which assigned by Head of Business Department.
Expected Profile of Candidates
Qualifications:
- Bachelor's Degree in /MBA in Marketing, Finance and Banking, Management or equivalence.
Work History:
- Experiences a branch manager for 5 years as a minimum
Skills & Knowledge:
General & Technical Skills
- Understanding how to use financial and operational tools such as Field Visit Report (FVR), Loan Provision Report, Monthly Operation performance in making decisions is highly preferred.
- Working knowledge of local and international laws and regulations - banking and finance, obligation and contracts, etc.
- Knowledge of administrative and accounting procedures and systems such as word processing, managing files and record, designing forms, and other office procedure and terminology.
Soft Skills
- Good commitment and hard-working.
Digital Banking Acquisition Unit Manager (1 Position)
Position Circumstances
- Career Category: Exec. / Management, Business Administration, Sales / Marketing
- Schedule:Full-time
- Salary: Negotiable
Location: Head Office
Duties & Responsibilities:
- Develop and implement effective sales strategies to acquire new users, merchants, and partners, and increase the usage of digital banking services among the recruited merchants.
- Strategize to identify and onboard potential target merchants and build strong relationships with merchants to ensure a seamless acquisition process and ensuring comply with policies and procedures with clearly understand the usage of digital banking services.
- Drive revenue growth by identifying sales opportunity of acquiring and onboarding merchants with ensuring the continuous growth of the merchants.
- Undertakes regular market visits to identify and recruit potential clients, value-merchants and partners for digital products and determine potential cross sells to other products and services.
- Influence and sell concepts internally while driving streamlined decision-making process across partners. Build compelling business cases around market opportunities and partnerships.
- Build and maintain strong relationships with merchants and business owners to ensure the merchant POSM (Point of sales materials) branding materials are visible, clean and up to date with keep active transactions.
- Closed collaboration with marketing and relevant departments to develop and implement the marketing promotion and campaign on payments services and digital products to raise awareness to public and making mobile banking be on top of customer’s mind.
- Lead, direct and manage the digital banking sales team, setting the performance targets and ensuring the team is motivated and equipped to meet the goals.
- Track and analyze key metrics related to merchant acquisition and team performance.
- Direct and drives branches to identify and onboard value-merchants to achieve plan by motivating and coaching.
- Update the competitor’s activities in the market and consolidate the collected feedback from customers and reporting to manager.
- Plan and execute major national events, programs, and activities aimed at driving merchant acquisition.
- Enforce discipline to ensure efficiency, maintain good staff morale, and promote the company's corporate image.
- Perform other duties as assigned by Head of Digital Banking Department.
Expected Profile of Candidates
Qualifications:
- Bachelor's Degree in marketing, Business, or a related field.
Skills & Knowledge:
General & Technical Skills
- Proven experience in a similar role, preferably in the same industry.
- Strong analytical skills and experience with customer segmentation and market research.
- Excellent communication and collaboration skills.
- Ability to develop and execute effective marketing strategies.
- Strong product development and policy development skills.
Branch Support Manager (3 Positions)
Position Circumstances
- Career Category: Exec. / Management
- Schedule:Full-time
- Salary: Negotiable
Location: Head Office and Provinces
Duties & Responsibilities:
- Assist to review and recommend Head Office Branch's Annual Work and Financial Plan.
- Assist to evaluate branch performance at the end of the year based on the attainment of committed goals and targets.
- Assist to recruit, train, motivate, and evaluate staff.
- Participate to prepare plans and projections for client-building and improvement of loan portfolio.
- Assist to implement measures that will enhance service delivery.
- Assist to ensure that all disbursements are properly prepared, dated, signed and checked and that the amounts agree in both numbers and words before approving.
- Assist to ensure that all reimbursements are properly prepared (with receipts attached), dated, signed, and checked and that the amounts agree in both numbers and words before approving.
- Assist to determine local authorities, public and private entities, groups, and people that can help your office improve its performance and become more competitive as a microfinance institution.
- Assist to build and establish wholesome professional relationship with the institutions/people you think will have direct or indirect influence on the implementation of LOLC projects and services
Expected Profile of Candidates
Languages:
- English - Fluent
Qualifications:
- Bachelor's Degree in /MBA in Finance and Banking, Management or equivalence.
Work History:
- Experience of managerial experience in microfinance/retail banking for 3 years
Skills & Knowledge:
General & Technical Skills
- Good working knowledge of computer software.
- Excellent financial, analytical, organizational, and problem solving skills.
- Ability to work in a cross-cultural environment and foster teamwork among international and national staff.
Soft Skills
- Strong leadership and motivational skills.
- Strong written and oral communication skills (able to speak and write English).
- High commitment and be honest.
- People but result oriented.
Senior Officer-IT Security & Fraud Monitoring (1 Position)
Position Circumstances
- Career Category: Computer - General, Computer - Networking, Computer - Programming
- Schedule:Full-time
- Salary: Negotiable
Location: Head Office
Why Join LOLC Cambodia
- Be part of a global financial group with exposure to both local and international best practices.
- Opportunity to participate in foreign and local training programs to enhance your technical and professional growth.
- Competitive salary, strong career development potential, and a dynamic work environment.
Duties & Responsibilities:
- Monitor transactions, digital activities, and system logs to detect potential fraud or unusual behavior.
- Investigate suspicious alerts, coordinate with relevant teams, and ensure timely incident reporting.
- Support the configuration and tuning of monitoring tools, alerts, and dashboards for early risk detection.
- Conduct analysis on fraud patterns, identify vulnerabilities, and propose preventive measures.
- Assist in system and application access control reviews to ensure proper segregation of duties.
- Collaborate with compliance and risk management teams to meet AML/CFT and IT security requirements.
- Participate in testing, reviewing, and enhancing controls on new systems and digital platforms.
- Support awareness initiatives to strengthen fraud prevention and security compliance culture across the organization.
- Prepare periodic management and regulatory reports related to system or fraud monitoring activities.
Expected Profile of Candidates
Skills & Knowledge:
General & Technical Skills
- Experience in community training or adult education, preferably in financial literacy or related fields.
- Strong interpersonal and communication skills; ability to work with people from diverse cultural backgrounds.
- Fluency in Khmer; knowledge of indigenous languages in Ratanakiri is a strong advantage.
- Understanding of rural community dynamics and sensitivity to local contexts.
- Willingness to travel extensively within Ratanakiri province and work in remote areas.
- Good reporting and documentation skills.
Soft Skills
- Highly observant, analytical, and proactive in identifying irregularities.
- Team player with integrity and accountability.
- Eager to learn and adopt new technologies in fraud detection and IT security.
Senior Business Officer (3 Positions)
Position Circumstances
- Career Category: Sales / Marketing, Business Administration, Banking / Finance
- Schedule:Full-time
- Salary: Negotiable
Location: Head Office
Duties & Responsibilities:
- Assis Business Unit Manager to train/support business officer on how to perform their job well.
- Assist Business Unit Manager to analyze and monitor branch performance and staff productivity.
- Conduct daily, weekly, and monthly follow up on branch disbursement plan and actual disbursement.
- Analyze FSA’s Productivities and provide strategy to improve their productivity if needed.
- Assist Business Unit Manager to monitor branch disbursement by products especially GL, IL, SME…etc.
- Alert and visit branches whose performances are below targets.
- Assist Business Unit Manager to provide strategic directions and coaching to Branch staffs to well manage the branch and grow the business.
- Assist to allocate operational plan to branch offices follow the business plan as approved by the Board.
- Assist Business Unit Manager to conduct research/review on competitors’ products and service and analyze.
- Provide strategic support to branches on sales of loan products and push branches to increase their loan portfolio, clients and productivities.
- Provide strategic support on savings/deposit collections to branches to increase the deposit portfolio.
- Provide strategic support on promotion techniques to attract the customers.
- Perform other tasks assigned by Business Unit Manager/management.
Expected Profile of Candidates
Languages:
- English - Good
Qualifications:
- Bachelor's Degree in Marketing, Finance and Banking, Management or equivalence
Work History:
- Experiences in managing small retail banking financial operations. for 3 years as a minimum
Skills & Knowledge:
General & Technical Skills
- Having good business strategies.
- Familiar with emerging issues related to microfinance industry in Cambodia.
- Computer literate in spreadsheet, database and work processing programs.
Soft Skills
- Good English communication - written and oral communication skills.
Senior Risk Management Officer (2 Positions)
Position Circumstances
- Career Category: Banking / Finance, Economics, Business Administration
- Schedule:Full-time
- Salary: Negotiable
Location: Head Office
Duties & Responsibilities:
- Assist in developing and implementing risk management policies, procedures, and tools such as Risk Control Self-Assessments (RCSA), Key Risk Indicators (KRIs), and Loss Event Data (LED).
- Maintain a Risk Register and ensure it reflects current risk exposure.
- Support implementation and monitoring of Business Continuity Plans (BCP), including organizing periodic BCP testing, training and updating plans based on the results.
- Support and enhance Fraud Risk Management Processes, including tracking tools for loss events.
- Conduct risk assessments for vendor evaluations and new/existing product/service reviews, ensuring effective risk mitigation.
- Identify and assess current and emerging risks (credit risk, operational risk, financial risk, regulatory compliance risk, strategic risk, reputational risk, external risk, etc.).
- Prepare regular risk management reports for senior management and the board.
- Support the implementation of enterprise risk management (ERM) strategies.
- Work closely with business units to ensure risks are understood, communicated, and mitigated appropriately.
- Conduct regular risk assessments, scenario analysis, and stress testing.
- Ensure compliance with internal risk governance and external regulatory requirements.
- Lead or support risk-related audits, internal reviews, and regulatory inspections.
- Train and support staff in risk awareness and mitigation strategies.
- Mentor and provide guidance to junior staff within the risk management unit as required.
- Perform other tasks assigned by the Unit Manager/Chief Risk Officer.
Expected Profile of Candidates
Qualifications:
- Bachelor's Degree in finance, Economics, Risk Management, Business Administration, or related field.
Work History:
- Experience in risk management, internal audit, or related functions for 2 years as a minimum
Skills & Knowledge:
General & Technical Skills
- Experience in the financial services sector is highly preferred.
- Solid understanding of risk management frameworks, internal controls, and business continuity planning.
- Strong analytical, problem-solving, and reporting skills.
- Proficient in Microsoft Office (Excel, Word, PowerPoint); experience with risk management tools is a plus.
Soft Skills
- Good communication skills in Khmer and English, both written and verbal.
IT Risk Assessment Officer (1 Position)
Position Circumstances
- Career Category: Computer - General, Computer - Networking, Computer - Programming
- Schedule:Full-time
- Salary: Negotiable
Location: Head Office
Duties & Responsibilities:
- Perform risk assessments on IT systems, applications, networks, and third-party vendors.
- Identify, analyze, and document technology risks and potential business impacts.
- Collaborate with IT, InfoSec, Compliance, and Business teams to address and mitigate identified risks.
- Monitor and report on key risk indicators (KRIs), control effectiveness, and residual risk.
- Support the implementation of risk management frameworks such as NIST, ISO 27001, COBIT, or FAIR.
- Maintain up-to-date knowledge of emerging technology threats, vulnerabilities, and regulatory requirements.
- Assist in audits, regulatory examinations, and internal control assessments.
- Participate in development and enhancement of IT risk policies, standards, and procedures.
- Support incident response and post-incident risk reviews.
- Assess risk from third-party vendors and ensure appropriate controls are in place.
- Perform other tasks assigned by the Unit Manager/Chief Risk Officer
Expected Profile of Candidates
Qualifications:
- Bachelor's Degree in Information Technology, Cybersecurity, Risk Management, or a related field.
Work History:
- Experience in IT risk management, information security, or GRC roles for 2 years
Skills & Knowledge:
General & Technical Skills
- Solid understanding of IT systems, cloud environments, and cybersecurity principles.
- Experience with risk assessment methodologies and frameworks (e.g., NIST RMF, ISO 27001, COSO).
- Familiarity with regulatory and compliance requirements such as GDPR, SOX, HIPAA, PCI DSS.
- Excellent written and verbal communication skills for reporting and stakeholder engagement.
Soft Skills
- Strong analytical and problem-solving skills.
Contract Trainer (1 Position)
Position Circumstances
- Career Category: Banking / Finance
- Schedule:Full-time
- Salary: Negotiable
Location: Head Office
Duties & Responsibilities:
- Conduct financial education training sessions in villages and communities across Ratanakiri province.
- Deliver engaging, culturally appropriate content using participatory methods tailored to rural and indigenous audiences.
- Raise awareness on basic financial concepts such as saving, budgeting, debt management, and use of financial services.
- Assist in developing and/or localizing training materials in collaboration with the Sustainability Management Department.
- Mobilize community members and coordinate with local authorities, or other stakeholders to facilitate training sessions.
- Monitor participant engagement, collect feedback, and assess knowledge gained.
- Submit timely reports, training attendance sheets, and impact assessments to the Head of Sustainability Management Department.
- Perform other tasks assigned by Head of Sustainability Management Department.
Expected Profile of Candidates
Languages:
- Khmer - Fluent
Skills & Knowledge:
General & Technical Skills
- Experience in community training or adult education, preferably in financial literacy or related fields.
- Understanding of rural community dynamics and sensitivity to local contexts.
Soft Skills
- Strong interpersonal and communication skills; ability to work with people from diverse cultural backgrounds.
- Fluency in Khmer; knowledge of indigenous languages in Ratanakiri is a strong advantage.
- Willingness to travel extensively within Ratanakiri province and work in remote areas.
- Good reporting and documentation skills.
HR Intern (1 Position)
Position Circumstances
- Career Category: HR, Internship
- Schedule:Full-time
- Salary: N/A
Location: Head Office
Duties & Responsibilities:
- Assist to prepare the training reports.
- Assist to observe the training courses.
- Assist in coordinating internal trainings in term of materials, facilities, and arrangement Assist in calling to branches for training purposes.
- Assist in copying and preparing training documents.
- Assist in typing training documents in English and Khmer and Assist in training data encoding.
- Perform other tasks assigned by manager.
Expected Profile of Candidates
Languages:
- English - Good
Qualifications:
- Undergraduate Degree in or graduate of any related fields
Skills & Knowledge:
General & Technical Skills
- Knowledge of learning and development.
- Good in typing English and Khmer Unicode
Soft Skills
- Understanding of English speaking and writing
- Honesty, willing to learn, hard-working, fast learner, team player, and open-minded and
- Good communication and inter-personal skills.
