Social Director
Position Circumstances
- Career Category: Social Work, Community Development
- Schedule:Full-time
- Salary: Negotiable
Start date : 30-10-2025
Job description :
S/he will be responsible for providing strategic leadership and management of the Social Department team across Phnom Penh (PP), Siem Reap (SR), and Sihanoukville (SHV). This role involves developing a high-performing team to execute program activities effectively, lead in program design, planning, monitoring, and evaluation, and building strong relationships with stakeholders to advance PSE’s mission and values within the community and lead people through changes.
Duties & Responsibilities:
- Leadership and People Management:
- Provide overall leadership and guidance to the social team across PP, SR, and SHV to ensure cohesive and effective program execution and lead the change management process to support the movement of the organization. vision, mission
- Develop and lead a team of skilled and motivated staff, fostering a collaborative and goal-oriented work environment.
- Ensure sufficient training to all staff by conducting regular training, performance evaluations, and professional development activities to enhance the team’s competencies and program delivery.
- Drive /Lead change management initiatives, equipping teams with the necessary skills and mindset to navigate organizational transitions.
- Program design, Planning and Evaluation
- Design and plan the Community Engagement Program and Student learning outcomes, aligning activities with PSE’s mission, vision, and strategic objectives and recommended to General Director for implementation.
- Oversee the development and implementation of monitoring and evaluation frameworks to track program effectiveness, identify areas for improvement, and ensure alignment with community and student needs.
- Provide data-driven insights and recommendations to inform program adjustments and enhance overall impact.
- Identify activities and programs within the social department that can be converted into project-based initiatives to find funding opportunities. Collaborate with the project team to secure sponsorships and ensure sustainable support for these programs.
- Engagement and Relationship Management
- Clear communication, aligning different schools, coordinating with stakeholders, and overcoming resistance to change.
- Represent PSE’s mission, vision, and core values effectively, building and maintaining positive relationships with internal and external stakeholders, including staff, community groups, local leaders, government departments, school and other NGOs.
- Engage community members, educational partners and local authorities to foster trust, encourage collaboration, and promote PSE’s role as a valuable resource within the community.
- Develop networks and partnerships with relevant organizations to strengthen community support.
- Community Program Implementation
- Ensure the successful execution of community engagement/empowerment activities, managing resources, timelines, and budgets to optimize program efficiency.
- Monitor and evaluate community needs and trends, adjusting program approaches and activities as necessary to address emerging challenges and opportunities.
- Lead community-based initiatives that align with PSE’s goals and address specific community issues.
- Reporting Communication and Administration
- Prepare regular progress reports and updates for the General Director, outlining key achievements, challenges, and recommended strategies for program improvement.
- Facilitate clear and effective communication within the team and across departments to ensure coordinated efforts and shared understanding of program goals.
- Provide timely feedback and reports on program outcomes to key stakeholders, fostering transparency and accountability.
- Ensure that the administration processes of the social department are robust and efficient.
- Education
- Bachelor’s degree in Social Work, Community Development, Public Administration, or a related field. A Master’s degree is a plus
- Experience
- Minimum of 10 years of experience in community engagement, program management, knowledge about the general education sector or a related field, with at least 5 years in a leadership role.
- Proven experience in team leadership, program design, monitoring, and evaluation.
- Experience in leading teams through organizational change and driving alignment with mission-driven objectives.
- Skills
- High level of English, Capacity to attend international meetings and presentations.
- Strong interpersonal and communication skills, with the ability to build rapport and foster partnerships with diverse stakeholders.
- Solid understanding of community engagement principles, public relations, and advocacy.
- Excellent organizational and project management skills, with experience in budgeting and resource allocation.
- Familiarity with BMS, SMS, or related beneficiaries’ management systems.
- Specific Technical Competencies
- Strong Strategic and analytical thinking
- Visionary Leadership & People Management
- Data analysis skills
- Cultural sensitivity and empathy
- Change Management & Organizational Development
Skills Orientation and Career Guidance Officer
Position Circumstances
- Career Category: Educate/Train/Teaching, Health / Medical - Psychology
- Schedule:Full-time
- Salary: Negotiable
Start date : 30-10-2025
Job description :
This position is accountable for providing educational, careers and skills guidance to PSE's lower & upper secondary school students. The role involves teaching, guidance, counselling and organizing annual orientation events, leading discussions on the transition from general education to higher education or vocational training.
Duties & Responsibilities:
- Develop and update orientation content/curriculum for specific grades and ensure it is logically linked
- Teach and update the orientation lessons for target students
- Create, lead, and facilitate the orientation presentation sessions, workshops, visits following the annual workplan for both on school campus and community
- Create and develop the orientation activities and tools
- Conduct student interest, skill, value and personality test for vocational training, higher education and future profession
- Provide comprehensive counseling services to students and their parents
- Record of all orientation information of individual students in the database
- Receive the students’ application to PSEI and short course training (SCT),
- key-in the database and submit to PSEI and SCT team for their enrollment process and follow up
- Conduct the students application/recruitment campaigns/events for PSEI and short course training
- Work closing with library and computer program for equipping education information platforms/polls/free APP where the students can access in during their appointed schedule or at any free/self-learning slot
- Take lead in different visits of students to PSEI schools, other schools, companies, and other external relevant events
- Perform other tasks as appointed by the superiors
- Education
- Bachelor Degree in Psychology and Education
- Experience
- Minimum 2 year-experience of providing careers information, advice and guidance and working with young people and vulnerable adults
- Experience of planning and delivery of group sessions
- Skills
- Strong presentation, counselling, and communication skill
- Good interpersonal skill, enthusiastic, and initiative
- Demonstrate a commitment to the process of continuous review and improvement
- Ability to be self-directed, self-motivated, and work independently
- Specific Technical Competencies
- Knowledge and awareness of current career and labor market intelligence (LMI) including national and local trends
- Very good computer skill _ Microsoft Office Word, Excel, Power Point, Internet and e-mail and be comfortable with Google applications
- Good command of English language for both writing and speaking
- Attitudes
- Commitment to PSE’s vision, core values and code of conduct
- Policy compliance and protection of children
- Patience, adaptability and ability to cope with change process.
- Ensuring timely, high quality results. Being a role model for continuous learning and improvement.
Operations Manager
Position Circumstances
- Career Category: Exec. / Management, Operations Management, Educate/Train/Teaching
- Schedule:Full-time
- Salary: Negotiable
Operations Manager of PSE Institute
Start date : 30-10-2025
Job description :
To lead the integration and efficient functioning of academic, administrative, and student affairs operations within PSE-I. The Operations Manager will be instrumental in optimizing and implementing a matrix organizational structure and ensuring coherent execution of strategic and operational objectives across all PSE-I schools.
Duties & Responsibilities:
- Strategic Operations & Matrix Leadership
- Lead the implementation of a matrix model integrating student affairs, academic affairs, and administration across all schools under PSE-I
- Guide and align school-level and central-level operations through systems, tools, and collaborative processes
- Develop and monitor annual operational plans in close collaboration with PSE-I Director and School Deans
- Foster knowledge sharing, joint decision-making, and inter-school synergies to enhance quality and efficiency
- Ensure a culture of accountability, innovation, and continuous improvement
- Team Management & Development
- Supervise and support the Senior Academic Coordinator, Academic Officers, and Admin Assistant
- Provide regular coaching, performance appraisal, and development planning for direct reports
- Support recruitment, onboarding, and training of administrative and
- academic support staff.
- Process Oversight and Organizational Efficiency
- Optimize academic and administrative workflows, information systems, and documentation across schools
- Establish and track KPIs and monitoring tools for academic delivery, attendance, discipline, and resource use
- Streamline reporting systems and ensure timely submission of academic,
- HR, and admin reports to PSE-I Director
- Budget, HR Administration & Interim PSE-I Director Support
- Collaborate with Finance and HR departments on budget planning, HR deployment, and compliance
- Review and consolidate budget proposals from schools and ensure budget efficiency
- Support recruitment, contract review, and HR processes for PSE-I staff as delegated by the Director
- Act on behalf of the PSE-I Director in operational matters when required, ensuring continuity of leadership and communication
- Central Event Management & External Relations Collaborate
- Plan and oversee institutional events such as certificate ceremonies, parent meetings, and official delegations
- Represent PSE-I Central in external coordination with Ministries (MoLVT/MoT), partner institutions, and NGOs
- Lead logistical arrangements and communication for major cross-school academic and social events
- Student Affairs Escalation & Discipline
- Serve as the escalation point for serious student disciplinary issues and coordinate with Social and Academic teams
- Lead or support investigations and case management of critical student issues in compliance with child protection policy
- Ensure systems are in place for monitoring student conduct, attendance, and disciplinary follow-ups
- Education
- Bachelors (Master is a plus) degree in Education,
- Administration or any related field.
- Experience
- 7 years of professional experience in:
- Managing teams
- Managing operations across departments.
- Experience in academic administration management is a plus.
- Skills
- High level of English, capacity to attend international meetings and presentations
- Very good interpersonal and communication skill
- Proficient in Microsoft Office. Advanced systems and computer skills.
- Be able to lead the academic and operations staff.
- Change management skills.
- People management and leadership skills.
- Analytic, problem solving and detailed oriented profile
- Attitudes
- Commitment to PSE’s vision, core values and code of conduct
- Policy compliance and protection of children
- Patience, adaptability and ability to cope with the change process.
- Ensuring timely, high-quality results. Being a role model for continuous learning and improvement.
Food Production Instructor
Position Circumstances
- Career Category: Tourism, Service & Hospitality
- Schedule:Full-time
- Salary: Negotiable
Start date : 30-10-2025
Job description :
The Food Production Instructor is responsible for planning, organizing, and implementing an appropriate instructional program in a learning environment that guides and encourages students to develop and fulfill their academic potential.
They are responsible for providing high-quality theoretical and practical training in the Food Production program, aligned with the course syllabus.
Duties & Responsibilities:
- Training Coordination and Oversight:
- Deliver both theoretical and hands-on food production training sessions using student-centered pedagogy (e.g., “Main à la pâte”).
- Plan, organize, and deliver lessons aligned with the curriculum and standardized competencies.
- Apply a variety of instructional methods and assessment tools (quizzes, tests, assignments, etc.) to track student learning.
- Ensure students understand safety, hygiene, and customer service expectations in kitchen operations.
- Act as a role model for discipline, grooming, and professionalism.
- Support students during placement, internship, and follow up after graduation.
- Participate in student recruitment and promote enrollment in the Food Production program.
- Counsel and support slow learners or students with behavioral challenges in collaboration with SAO.
- Report all activities and issues arising in theory and practice classes to the Line Manager.
- Follow up on student placement, internship or apprenticeship, and post-graduation development
- Kitchen Operations and Practical Training:
- Supervise Coach and train students both in class and in practice labs
- Immediately correct student mistakes using student-centered methods (e.g., Main à la pâte pedagogy)
- Maintain high standards in hygiene, discipline, and grooming
- Serve as a positive example in attitude and customer service
- Monitor inventory and stocks; ensure proper control of tools and equipment
- Arrange for the repair and maintenance of kitchen equipment
- Ensure all hygiene and food safety practices are strictly followed
- Administration and Reporting
- Maintain student attendance records in the SMS system
- Participate in meetings, including Monthly Departmental Meetings and 1:1 meeting with the Line Manager
- Contribute to the yearly budget planning process by identifying program needs and understanding budget allocations
- Register and follow up on Purchase Requests/Orders in the ERP
- Education
- Bachelor Degree in Tourism Management, Hospitality or related field.
- Experience
- Minimum 1–2 years of hands-on food production experience in a professional setting (hotel, restaurant, etc.)
- Pedagogic knowledge is an added advantage
- Skills
- Proficient in MS Office and Gmail
- Good planning, organization, and communication skills
- Ability to work under pressure
- Ability to communicate in English.
- Organized, reliable, and committed to student learning and professional behavior.
- Ability to work independently and collaboratively.
- Specific Technical Competencies
- Knowledge of food safety and health standards
- Customer service orientation
Housekeeping and Laundry Instructor
Position Circumstances
- Career Category: Home Help/Labour
- Schedule:Full-time
- Salary: Negotiable
Start date : 30-10-2025
Job description :
The Housekeeping and Laundry Instructor is responsible for delivering high-quality, practical and theoretical training in housekeeping and laundry operations. The role ensures that students gain hands-on experience in accommodation services, laundry operations, and public area maintenance, while maintaining professional standards and customer service practices. The instructor also supports central services, administrative tasks, and upholds professionalism to prepare students for industry readiness.
Duties & Responsibilities:
- Training Coordination and Oversight:
- Design and conduct practical training sessions on guestroom cleaning, linen handling, bed-making, laundry processing, and public area maintenance.
- Teach safety and hygiene standards, proper use of housekeeping and laundry equipment, handling of cleaning agents and chemicals, and best practices for maintaining guest rooms and public areas, along with basic service etiquette.
- Use student-centered, hands-on, and active teaching methods to improve student learning outcomes and encourage professional behavior.
- Update training content to reflect current hospitality industry standards, SOPs, and health & safety guidelines.
- Handle all required training administration (lesson planning, attendance records in SMS, student assessments and reports, training material development, meetings, etc.)
- Support students during their internship or placement and follow up after graduation.
- Housekeeping & Laundry Operations:
- Supervise daily housekeeping and laundry operations, ensuring cleanliness, quality of service, and guest satisfaction.
- Lead students in performing daily housekeeping tasks, including room attendant duties, bed-making, and inspection of guest rooms and public areas for service quality.
- Guide students in performing daily basic laundry functions such as washing, drying, ironing, and using the flatwork ironer according to established procedures.
- Oversee the cleanliness and maintenance of all public areas (restaurant, terraces, staircases, bakery corridors, and guesthouse corridors) to maintain a professional environment.
- Monitor and support students' performance during housekeeping and laundry service, providing correction, guidance, and encouragement where needed.
- Oversee inventory management (linen, room amenities, cleaning supplies, and chemicals), storage organization, and ensure proper equipment use and maintenance.
- Enforce safety and hygiene standards, including proper handling of chemicals, in line with occupational health and safety procedures.
- Collaborate with other departments to ensure accommodation and laundry services are delivered on time and at expected quality levels.
- Support the preparation of operational reports (daily or as required) covering laundry, accommodation, and public area services.
- Participate in meetings, evaluations, student recruitment and program improvement initiatives.
- Perform other tasks as requested by the school superiors
- Education
- Vocational certificate or diploma in housekeeping, laundry, or hospitality operations.
- Bachelor Degree is a plus
- Experience
- At least 2 years of hands-on experience in housekeeping and laundry operations, preferably in hotels, guesthouses, or similar hospitality environments.
- Strong interest in teaching and mentoring students.
- Experience with safety and hygiene compliance, chemical handling, and operating professional housekeeping and laundry equipment.
- Skills
- Strong knowledge of housekeeping methods, laundry operations, and public area maintenance.
- Strong interpersonal skills, especially when working with youth from disadvantaged backgrounds.
- Open-minded, creative, and flexible in teaching approach.
- Basic computer literacy (Microsoft Office, internet, email).
- Ability to communicate in basic English is an advantage.
- Organized, reliable, and committed to student learning and professional behavior.
- Ability to work independently and collaboratively.
- Specific Technical Competencies
- Proficiency in housekeeping and laundry operations, including guestroom cleaning, linen handling, and use of professional equipment.
