External Student’s Training Project Manager
Position Summary Expectations - Duties, Responsibilities
Start date : 15-09-2025
Job description :
The EST Project Manager is responsible for overseeing the External Student’s Training (EST) program at PSE, which supports students who pursue higher education in universities or participate in external short courses. The role ensures university matching, smooth administrative and financial processes, student follow-up, and program quality enhancement.
A key component of this role is leading student orientation and developing complementary learning initiatives to ensure students are well-prepared to compete in the job market.
- University Placement and Academic Follow-up
- Coordinate with universities to match students’ academic and career goals with appropriate study programs
- Provide personalized guidance and support to students through application, enrollment, and adaptation phases
- Ensure timely processing of university registration and related documentation
- Manage and update academic records for all students under the EST program
- Conduct regular follow-up on student progress and resolve any academic or administrative issues in coordination with university partners
- Orientation, Enrollment, and Student Engagement
- Lead and participate in orientation events and recruitment campaigns to promote EST offerings and attract student enrollment
- Develop and facilitate orientation sessions to prepare students for university expectations, rights, and responsibilities
- Ensure students and families are well-informed about available pathways and services under the EST program
- Program Development with complementary activities
- Design and propose complementary classes, workshops, or soft skill sessions that supplement university education
- Collaborate with internal staff and external professionals to implement high-quality learning enrichment activities
- Ensure these additional offerings align with current job market trends and employer expectations
- Monitor and evaluate the effectiveness of such initiatives on student readiness and performance
- Short Course External Training Management
- Oversee the planning and execution of short-term external trainings outside PSE, ensuring alignment with community and labor market needs
- Coordinate with external training institutions for curriculum adaptation, scheduling, and delivery
- Manage participant registration, logistical planning, reporting, and feedback collection
- Administration and Finance Coordination
- Collaborate closely with the PSE Finance team for all related transactions:
- Tuition fees, training costs, student allowances, reimbursements
- Track and report all program expenses, ensuring compliance with PSE financial protocols
- Maintain comprehensive records and archives related to student registration, program activities, and budget use
- Stakeholder Management and Representation
- Maintain regular communication with universities, short course providers, and other international stakeholders
- Represent PSE at educational fairs, networking forums, and partnership meetings
- Education
- Bachelors (Master is a plus) degree in Education, Administration or any related field.
- Experience
- At least 5 years in academic or program coordination, preferably with exposure to university systems or external training partnerships
- Experience with student advising, placement, or training program development
- Skills
- Fluent in Khmer and English, with strong written and verbal communication
- Excellent planning, organizational, and stakeholder engagement skills
- Proficient in Microsoft Office, Google Suite, and education database
- Project Management skills: budgeting, reporting…
- Attitudes
- Commitment to PSE’s vision, core values and code of conduct
- Policy compliance and protection of children
- Patience, adaptability and ability to cope with the change process.
- Ensuring timely, high quality results. Being a role model for continuous learning and improvement.
Social Director
Position Summary Expectations - Duties, Responsibilities
Start date : 30-08-2025
Job description :
S/he will be responsible for providing strategic leadership and management of the Social Department team across Phnom Penh (PP), Siem Reap (SR), and Sihanoukville (SHV). This role involves developing a high-performing team to execute program activities effectively, lead in program design, planning, monitoring, and evaluation, and building strong relationships with stakeholders to advance PSE’s mission and values within the community and lead people through changes.
- Leadership and People Management:
- Provide overall leadership and guidance to the social team across PP, SR, and SHV to ensure cohesive and effective program execution and lead the change management process to support the movement of the organization. vision, mission
- Develop and lead a team of skilled and motivated staff, fostering a collaborative and goal-oriented work environment.
- Ensure sufficient training to all staff by conducting regular training, performance evaluations, and professional development activities to enhance the team’s competencies and program delivery.
- Drive /Lead change management initiatives, equipping teams with the necessary skills and mindset to navigate organizational transitions.
- Program design, Planning and Evaluation
- Design and plan the Community Engagement Program and Student learning outcomes, aligning activities with PSE’s mission, vision, and strategic objectives and recommended to General Director for implementation.
- Oversee the development and implementation of monitoring and evaluation frameworks to track program effectiveness, identify areas for improvement, and ensure alignment with community and student needs.
- Provide data-driven insights and recommendations to inform program adjustments and enhance overall impact.
- Identify activities and programs within the social department that can be converted into project-based initiatives to find funding opportunities. Collaborate with the project team to secure sponsorships and ensure sustainable support for these programs.
- Engagement and Relationship Management
- Clear communication, aligning different schools, coordinating with stakeholders, and overcoming resistance to change.
- Represent PSE’s mission, vision, and core values effectively, building and maintaining positive relationships with internal and external stakeholders, including staff, community groups, local leaders, government departments, school and other NGOs.
- Engage community members, educational partners and local authorities to foster trust, encourage collaboration, and promote PSE’s role as a valuable resource within the community.
- Develop networks and partnerships with relevant organizations to strengthen community support.
- Community Program Implementation
- Ensure the successful execution of community engagement/empowerment activities, managing resources, timelines, and budgets to optimize program efficiency.
- Monitor and evaluate community needs and trends, adjusting program approaches and activities as necessary to address emerging challenges and opportunities.
- Lead community-based initiatives that align with PSE’s goals and address specific community issues.
- Reporting Communication and Administration
- Prepare regular progress reports and updates for the General Director, outlining key achievements, challenges, and recommended strategies for program improvement.
- Facilitate clear and effective communication within the team and across departments to ensure coordinated efforts and shared understanding of program goals.
- Provide timely feedback and reports on program outcomes to key stakeholders, fostering transparency and accountability.
- Ensure that the administration processes of the social department are robust and efficient.
- Education
- Bachelor’s degree in Social Work, Community Development, Public Administration, or a related field. A Master’s degree is a plus
- Experience
- Minimum of 10 years of experience in community engagement, program management, knowledge about the general education sector or a related field, with at least 5 years in a leadership role.
- Proven experience in team leadership, program design, monitoring, and evaluation.
- Experience in leading teams through organizational change and driving alignment with mission-driven objectives.
- Skills
- High level of English, Capacity to attend international meetings and presentations.
- Strong interpersonal and communication skills, with the ability to build rapport and foster partnerships with diverse stakeholders.
- Solid understanding of community engagement principles, public relations, and advocacy.
- Excellent organizational and project management skills, with experience in budgeting and resource allocation.
- Familiarity with BMS, SMS, or related beneficiaries’ management systems.
- Specific Technical Competencies
- Strong Strategic and analytical thinking
- Visionary Leadership & People Management
- Data analysis skills
- Cultural sensitivity and empathy
- Change Management & Organizational Development
Life Skills Officer - PSE-I
Position Summary Expectations - Duties, Responsibilities
Start date : 30-08-2025
Job description :
S/he will be responsible for developing and delivering comprehensive Life skills training programs to students. The role focuses on equipping students with the essential skills needed to succeed in today's dynamic and competitive business environment.
- Teaching the Life Skill program including: Soft Skills (Self confidence, Self motivation, Emotional Intelligence, Teamwork, Problem Solving…), Employability skills (CV writing, Interview preparation…) and Financial Education (Saving, Budgeting, Debts…) by using variety of teaching aids and resources.
- Develop the Life Skill curriculum tailored to the needs of the relevant professional sectors, training programs, and students' profiles.
- Monitor and evaluate the effectiveness of the training programs through assessments, feedback, and performance evaluations.
- Participate in professional development activities to enhance your own knowledge and skills.
- Stay updated with the latest trends, best practices, and advancements in Life skills training and incorporate them into the curriculum as needed.
- Organize extra-curricular activities for students to practice soft skills (camping trips, eloquence contests, conferences...) in collaboration with the subject teachers.
- Provide personalized coaching and guidance to students to help them develop and strengthen their Life skills.
- Organize and facilitate external and internal stakeholder workshops on Health education.
- Follow-up on the correction of CVs by schools and organization of mock interviews to build students employability skills in collaboration with the school team and corporate affairs team.
- Support the School in incorporating soft skills training into other subject curriculum.
- Education
- Bachelor's or master's degree in a relevant field (e.g., Education, Psychology, Human Resource, Communication/Public relations)
- Experience
- Proven experience as a Life Skills Trainer, Life Skills Coach, or related role.
- Deep knowledge and understanding of various soft skills areas and their application in a business context.
- Prior experience working in an educational or training institution is preferred
- Skills
- This position requires to be fluent in both Khmer (native) and English.
- Excellent communication and presentation skills, with the ability to engage and inspire students.
- Strong interpersonal skills and the ability to work effectively with a diverse group of students and team members.
- Ability to create a positive and inclusive learning environment.
- Flexibility to adapt to different teaching styles and student needs.
- Specific Technical Competencies
- Curriculum development
- Proficiency in using technology for pedagogy purposes
- Assessment / evaluation
- Attitudes
- Hands-on attitude with a high ability to deliver based on objectives
- Be proactive
- Being a role model for continuous learning and improvement
- Commitment to PSE’s vision, core values and code of conduct
- Policy compliance and protection of children
Food Production Instructor
Position Summary Expectations - Duties, Responsibilities
Start date : 30-08-2025
Job description :
The Food Production Instructor is responsible for planning, organizing, and implementing an appropriate instructional program in a learning environment that guides and encourages students to develop and fulfill their academic potential.
They are responsible for providing high-quality theoretical and practical training in the Food Production program, aligned with the course syllabus.
- Training Coordination and Oversight:
- Deliver both theoretical and hands-on food production training sessions using student-centered pedagogy (e.g., “Main à la pâte”).
- Plan, organize, and deliver lessons aligned with the curriculum and standardized competencies.
- Apply a variety of instructional methods and assessment tools (quizzes, tests, assignments, etc.) to track student learning.
- Ensure students understand safety, hygiene, and customer service expectations in kitchen operations.
- Act as a role model for discipline, grooming, and professionalism.
- Support students during placement, internship, and follow up after graduation.
- Participate in student recruitment and promote enrollment in the Food Production program.
- Counsel and support slow learners or students with behavioral challenges in collaboration with SAO.
- Report all activities and issues arising in theory and practice classes to the Line Manager.
- Follow up on student placement, internship or apprenticeship, and post-graduation development
- Kitchen Operations and Practical Training:
- Supervise Coach and train students both in class and in practice labs
- Immediately correct student mistakes using student-centered methods (e.g., Main à la pâte pedagogy)
- Maintain high standards in hygiene, discipline, and grooming
- Serve as a positive example in attitude and customer service
- Monitor inventory and stocks; ensure proper control of tools and equipment
- Arrange for the repair and maintenance of kitchen equipment
- Ensure all hygiene and food safety practices are strictly followed
- Administration and Reporting
- Maintain student attendance records in the SMS system
- Participate in meetings, including Monthly Departmental Meetings and 1:1 meeting with the Line Manager
- Contribute to the yearly budget planning process by identifying program needs and understanding budget allocations
- Register and follow up on Purchase Requests/Orders in the ERP
- Education
- Bachelor Degree in Tourism Management, Hospitality or related field.
- Experience
- Minimum 1–2 years of hands-on food production experience in a professional setting (hotel, restaurant, etc.)
- Pedagogic knowledge is an added advantage
- Skills
- Proficient in MS Office and Gmail
- Good planning, organization, and communication skills
- Ability to work under pressure
- Ability to communicate in English.
- Organized, reliable, and committed to student learning and professional behavior.
- Ability to work independently and collaboratively.
- Specific Technical Competencies
- Knowledge of food safety and health standards
- Customer service orientation
Housekeeping and Laundry Instructor
Position Summary Expectations - Duties, Responsibilities
Start date : 30-08-2025
Job description :
The Housekeeping and Laundry Instructor is responsible for delivering high-quality, practical and theoretical training in housekeeping and laundry operations. The role ensures that students gain hands-on experience in accommodation services, laundry operations, and public area maintenance, while maintaining professional standards and customer service practices. The instructor also supports central services, administrative tasks, and upholds professionalism to prepare students for industry readiness.
- Training Coordination and Oversight:
- Design and conduct practical training sessions on guestroom cleaning, linen handling, bed-making, laundry processing, and public area maintenance.
- Teach safety and hygiene standards, proper use of housekeeping and laundry equipment, handling of cleaning agents and chemicals, and best practices for maintaining guest rooms and public areas, along with basic service etiquette.
- Use student-centered, hands-on, and active teaching methods to improve student learning outcomes and encourage professional behavior.
- Update training content to reflect current hospitality industry standards, SOPs, and health & safety guidelines.
- Handle all required training administration (lesson planning, attendance records in SMS, student assessments and reports, training material development, meetings, etc.)
- Support students during their internship or placement and follow up after graduation.
- Housekeeping & Laundry Operations:
- Supervise daily housekeeping and laundry operations, ensuring cleanliness, quality of service, and guest satisfaction.
- Lead students in performing daily housekeeping tasks, including room attendant duties, bed-making, and inspection of guest rooms and public areas for service quality.
- Guide students in performing daily basic laundry functions such as washing, drying, ironing, and using the flatwork ironer according to established procedures.
- Oversee the cleanliness and maintenance of all public areas (restaurant, terraces, staircases, bakery corridors, and guesthouse corridors) to maintain a professional environment.
- Monitor and support students' performance during housekeeping and laundry service, providing correction, guidance, and encouragement where needed.
- Oversee inventory management (linen, room amenities, cleaning supplies, and chemicals), storage organization, and ensure proper equipment use and maintenance.
- Enforce safety and hygiene standards, including proper handling of chemicals, in line with occupational health and safety procedures.
- Collaborate with other departments to ensure accommodation and laundry services are delivered on time and at expected quality levels.
- Support the preparation of operational reports (daily or as required) covering laundry, accommodation, and public area services.
- Participate in meetings, evaluations, student recruitment and program improvement initiatives.
- Perform other tasks as requested by the school superiors
- Education
- Vocational certificate or diploma in housekeeping, laundry, or hospitality operations.
- Bachelor Degree is a plus
- Experience
- At least 2 years of hands-on experience in housekeeping and laundry operations, preferably in hotels, guesthouses, or similar hospitality environments.
- Strong interest in teaching and mentoring students.
- Experience with safety and hygiene compliance, chemical handling, and operating professional housekeeping and laundry equipment.
- Skills
- Strong knowledge of housekeeping methods, laundry operations, and public area maintenance.
- Strong interpersonal skills, especially when working with youth from disadvantaged backgrounds.
- Open-minded, creative, and flexible in teaching approach.
- Basic computer literacy (Microsoft Office, internet, email).
- Ability to communicate in basic English is an advantage.
- Organized, reliable, and committed to student learning and professional behavior.
- Ability to work independently and collaboratively.
- Specific Technical Competencies
- Proficiency in housekeeping and laundry operations, including guestroom cleaning, linen handling, and use of professional equipment.
