ICT Business Analyst
Position Summary Expectations - Duties, Responsibilities
Summary
This position is responsible for conducting advanced business analysis to identify critical areas for process optimization and strategic alignment. The role involves developing comprehensive BI dashboards, leading strategic workshops, managing large-scale projects, and providing expert-level support and training in business analysis and data integration.: Conduct advanced business process analysis, develop comprehensive BI dashboards, lead strategic workshops, manage large-scale projects, and provide expert-level support and training in business analysis and data integration.
- Conduct in-depth analysis of business processes to identify critical areas for optimization and recommend advanced solutions.
- Develop comprehensive business requirement documents, use cases, and process flow diagrams.
- Design and implement business intelligence (BI) dashboards to track key performance indicators (KPIs).
- Liaise with senior management to gather strategic requirements and translate them into technical specifications.
- Lead workshops to identify business needs and validate system capabilities.
- Manage end-to-end project lifecycle, ensuring deliverables are met on time and within budget.
- Conduct risk assessments and propose mitigation strategies for identified risks.
- Provide advanced training and mentoring to junior business analysts.
- Prepare clear and detailed functional and technical specifications.
- Translate business requirements into system design documents.
- Collaborate with IT and software development teams to align technology solutions with business strategies.
- Develop detailed user manuals, system documentation, and training materials.
- Participate in system testing, UAT (User Acceptance Testing), and implementation activities.
- Bachelor’s degree in information technology, Business Analysis, or related field; master’s degree preferred.
- 5-7 years of experience in business analysis, including advanced project management experience.
- Strong expertise in data analysis, process modeling, and BI reporting tools (e.g., Power BI, Tableau).
- Proficiency in advanced business analysis methodologies such as Six Sigma, Lean, or Agile.
- Excellent written and verbal communication skills, with a proven ability to present complex data insights.
- Experience in managing large-scale projects with cross-functional teams.
- Strong analytical mindset with exceptional problem-solving skills.
- Strong communication and interpersonal skills.
- Analytical thinking and problem-solving ability.
- Familiarity with programming languages (e.g., SQL, Python) and data visualization tools.
- Professional certifications such as CBAP, PMP, or Agile BA are advantageous.
- Ability to work independently and provide strategic insights to management.
Skills Development Specialist
Position Summary Expectations - Duties, Responsibilities
Division: Public Relations
Report to: Public Relations Manager
Summary
The Skills Development Specialist supports the Public Relations Division in promoting demand-driven skills development by engaging stakeholders, coordinating training initiatives, and ensuring effective collaboration with the private sector and training providers.
- Support the division in developing and implementing strategies and initiatives related to skills development;
- Provide technical input in the preparation of work plans, action plans, and budget plans;
- Conduct outreach activities to training providers, private companies, and business associations in Phnom Penh and the provinces to identify skills needs and collaboration opportunities;
- Liaise with the private sector, training providers, and relevant stakeholders to strengthen engagement in skills development;
- Coordinate and support collaboration with business associations, federations, chambers, and Special Economic Zones (SEZs) on skills development initiatives;
- Provide consultation and coordinate the development of training proposals with stakeholders;
- Coordinate and support the organization of stakeholder engagement activities, including workshops, consultation meetings, forums, and public events;
- Contribute to knowledge sharing, documentation, and reporting on skills development programs and partnerships; and
- Perform other tasks as assigned by the supervisor.
- Bachelor’s degree in education, human resource development, economics, business administration, development studies, or other related fields;
- At least 2 year of experience in skills development, training coordination, stakeholder engagement, or related areas;
- Strong communication, coordination, analytical thinking, and problem-solving skills;
- Ability to work effectively both in a team environment and independently;
- Positive attitude, strong commitment, and ability to manage multiple tasks and deadlines; and
- Good command of Khmer and English, both oral and written (Chinese is a plus).
Financial Planning and Analyst
Position Summary Expectations - Duties, Responsibilities
Division: Admin and Finance
Report to: Admin and Finance Manager & CEO
Summary
The Financial Planning and Analyst drive effective planning, budgeting, financial analysis, and reporting to ensure the SDF’s funds are allocated and used transparently, sustainably, and with maximum impact on Cambodia’s skills development goals.
- Planning & Budgeting:
- Prepare annual and multi-year budget planning for the trust fund, programs, and operations.
- Develop rolling forecasts that reflect changing market demand, employer needs, and government priorities.
- Financial Modelling:
- Build and update models for fund allocation, co-financing schemes, and sustainability scenarios.
- Test new funding mechanisms or partnership models.
- Performance & Impact Assessment:
- Track actual vs. budgeted fund disbursements; analyze variances.
- Assess cost-effectiveness and ROI of training programs and partnerships.
- Produce clear reports linking financial data to workforce impact.
- Stakeholder Engagement:
- Support employers, training providers, and line ministries with financial insights for proposals, co-financing, and grant agreements.
- Provide training or guidance to partners on budgeting and financial reporting.
- Reporting & Governance:
- Deliver timely financial dashboards and impact reports for the Board, donors, and key stakeholders.
- Support audits and compliance reviews; maintain strong internal controls.
- Strategic Support:
- Provide data and financial advice for policy development, sector prioritization, and partnership decisions.
- Contribute to designing funding models that incentivize quality and innovation.
- Process Improvement:
- Recommend and implement tools and processes to improve financial planning, monitoring, and reporting.
- Other assigned tasks by the manager and CEO.
- Bachelor’s degree in finance, Accounting, Economics, or related field and a professional qualification (e.g., CPA, ACCA, CAT, etc.)/a master’s degree is a plus,
- Minimum of 3 years of relevant experience in financial planning and analysis, budgeting, or corporate finance,
- Strong analytical, data visualization and reporting skills, with ability in using financial software,
- Ability to manage multiple tasks and prioritize deadlines under minimal supervision,
- Effective interpersonal, supervision, communication, and problem-solving skills.
- Able to learn quickly and improve persistently and keen to detail and notices discrepancies/ inconsistencies/ abnormal trends/ illogicalities, and
- Proficiency in English and Khmer for both spoken and writing (Chinese is a plus).
- Key Skills & Attributes:
- Strong analytical and modelling skills.
- Excellent communicator — able to translate numbers into clear insights.
- Familiar with donor funds, trust fund operations, or public-private co-financing.
- High integrity and commitment to transparency and impact.
Monitoring and Evaluation Intern
Position Summary Expectations - Duties, Responsibilities
Division: Monitoring and Evaluation
Report to: Monitoring and Evaluation Manager
Summary
The M&E Intern will support the Monitoring and Evaluation Division, ensuring that the division achieves its intended output in a cost-effective and timely manner. The M&E intern will assist and work in close collaboration with the M&E team, Appraisal Team, Admin and Finance Division, and relevant stakeholders on monitoring and evaluation of the skills training projects
Learning Opportunities
The internship will provide opportunities to:
- Gain practical experience in training project monitoring & evaluation, research, analytical skills.
- Work with national and international stakeholders in the education and training ecosystem.
- Receive guidance and mentorship from experienced appraisal and M&E professionals.
- Gain practical knowledge and experience in managing and implementing development projects.
- Enhance technical, organizational, and communication skills in a professional environment.
- The intern will support the M&E Division with the following:
- Support on development and documentation of training contracts, M&E database, tools and reports.
- Support on M&E data collection, cleansing, entry and analysis.
- Support on managing the training contracts and tracking the training progress and key performance indicators (KPIs).
- Help with field visits and spot checks on awarded skills training projects.
- Support relevant teams to ensure timely fund disbursement for training projects.
- Support on administrative tasks and organizing meetings, workshops, missions and events.
- Perform other tasks as assigned.
- Bachelor student (3rd or 4th year preferably) or fresh graduate, or equivalent in public administration, economics, development studies, education, business or a related field.
- Good knowledge of project monitoring and evaluation, research, statistics, and data analysis.
- Basic understanding of managing databases, and data collection, cleansing and entry.
- Basic proficiency in Microsoft Office, especially Excel in both Microsoft and Google.
- Good communication skills in both Khmer and English (verbal and written).
- Demonstrated attention to details and ability to quickly adapt and commit to learning in new institutional, cultural or technical environments.
Training Proposal Appraisal Intern
Position Summary Expectations - Duties, Responsibilities
Division: Monitoring and Evaluation
Report to: Monitoring and Evaluation Manager
Summary
The Training Proposal Appraisal Intern will support the Monitoring and Evaluation Division, ensuring that the division achieves its intended output in a quality assurance and timely manner. The Training Proposal Appraisal intern will assist and work in close collaboration with Appraisal Team, M&E Team, and Admin and relevant stakeholders on proposal appraisal process and quality assurance
Learning Opportunities
The internship will provide opportunities to:
- Gain practical experience in training proposal appraisal, quality control, and monitoring & evaluation.
- Work with national and international stakeholders in the education and training ecosystem.
- Receive guidance and mentorship from experienced appraisal and M&E professionals.
- Gain practical knowledge and experience in managing and implementing development projects.
- Enhance technical, organizational, and communication skills in a professional environment.
- The intern will support the appraisal process and operations with the following:
- Assist in review and appraisal of training proposals submitted under SDF programs.
- Support in-depth assessment of training proposals.
- Support planning and scheduling of meetings and site visits with proposal initiators and their partners.
- Assist in drafting meeting minutes and site visit reports.
- Assist in communicating appraisal results and responding to inquiries from stakeholders.
- Support internal documentation and filing of appraisal documents.
- Assist in drafting training contracts.
- Support on administrative tasks and organizing meetings, workshops, missions and events.
- Perform other tasks as assigned.
- Bachelor student (3rd or 4th year preferably) or fresh graduate, or equivalent in public administration, economics, development studies, education, business or a related field.
- Good knowledge of research, analytical skills, and economic analysis.
- Basic understanding of technical and vocational educational and training system in Cambodia.
- Basic proficiency in Microsoft Office, Google Form, and email communication.
- Good communication skills in both Khmer and English (verbal and written).
- Demonstrate attention to details and ability to quickly adapt to new culture environment; and commit to learning in technical and new institutional.
