Communications Assistant Manager
Job Summary
Phare Ponleu Selpak is seeking a qualified Cambodian to join our Marketing & Communications team as an Assistant Manager, focusing on promoting the organization’s schools and enhancing Phare Ponleu Selpak’s visibility as a leading cultural and educational hub in Battambang.
The ideal candidate will support the Communications Manager in executing strategic campaigns, coordinating with the departments, and co-managing a small, dynamic communications team. This role supports the execution of communication strategies by creating engaging Khmer-language content, managing digital platforms, and developing campaigns that highlight the work and impact of Phare Ponleu Selpak family including Phare’s Visual & Applied Arts, Performing Arts, Education and Social Support programs.
- School Promotion & Brand Visibility
- Develop campaigns and storytelling strategies that elevate Phare Ponleu Selpak’s profile as a centre for arts, creativity and youth empowerment in Battambang.
- Support outreach to local schools, organizations, artists’ networks, and potential students.
- Plan content that showcases student achievements, school activities, exhibitions, performances, and workshops with the aim to increase student applications.
- Content Creation & Communication
- Write and adapt engaging content in Khmer for digital and print platforms (articles, interviews, press releases, newsletters, social media posts, etc.).
- Support the production of videos, photos, and other visual content highlighting the schools' activities.
- Collaborate with the team members on creating visual storytelling and printed materials.
- Digital Marketing & Social Media
- Manage Khmer-language social media content (Facebook, TikTok, Instagram, etc.) and drive engagement with Cambodian audiences.
- Regularly update the website with fresh school-related content (news, course updates, student spotlights).
- Monitor platform performance and suggest ideas for growth and engagement.
- Manage Salesforce CRM and support basic data analytics to track audience engagement and campaign performance.
- Media, Events & Community Engagement
- Support in organizing and promoting public events, exhibitions, student showcases, and community activities.
- Coordinate local press engagement and maintain relationships with Cambodian media outlets.
- Represent Phare in local networking opportunities, festivals, and community forums as needed.
- Internal Coordination and Support in Team Management
- Work closely with school departments, teachers, and students to collect stories, content, and updates.
- Support the Communications Manager in overseeing communication team activities.
- Assist the Communications Manager in managing team workflows and project timelines.
- Cambodian national with strong writing and verbal communication skills in Khmer and English.
- Bachelor’s degree in marketing, communications, media, or relevant experience in the field.
- At least 3 years of experience, with a strong track record, in communications, PR, or marketing, ideally in education, arts, or nonprofit sectors.
- Confident in using social media platforms and basic design tools (Canva, Meta Business Suite, Salesforce, etc.).
- Photography, video, or design skills are advantage
- Strong organizational and time management skills.
- Passion for arts education, community development, and youth empowerment.
- Strong interpersonal skills and ability to work with a diverse, multicultural team.
Development Assistant
Reporting to: Development Manager / PPSF Manager
Employment type: Full-time, 40 hours/week
Job Summary
The Development Assistant is responsible for coordinating and supporting PPSA’s fundraising efforts. He/she will manage PPS France and PPSA’s current fundraising initiatives (direct mailings and donor relationships) and support the Development team with administrative tasks ensuring confidentiality and accurate data input at all times.
- Manage the donor database with all contact information and records of previous engagements.
- Send timely thank you notes to donors for their donations.
- Prepare quarterly newsletter in English and French to engage regular donors.
- Review all donation platforms regularly to ensure all donation information is being captured and stored in Salesforce donor database.
- Provide administrative and logistical supports for implementation of the organization’s fundraising strategy, including annual fundraising calendars.
- Support fundraising events including event budgeting, venue coordination, guest invitation and registration processes, speaker and VIP support, on-site troubleshooting and event follow-up.
- Provide administrative support for projects granted by French donors and organizations.
- Assist the Management Team and Executive Director in management of correspondence and organizational contact with donors and potential donors.
- Making connections with donors through various channels including social media, coordination of site visits, use of local Cambodian and international media.
- Support strong donor relations including gift solicitation, thank you process, reporting and regular donor engagements.
- Actively participating in relevant meetings, conferences, and other functions.
- Fluent in spoken and written English and French
- At least a bachelor’s degree in Business/Communication or other related fields.
- A minimum of three (3) years of experience in area of development in not-for-profit sector.
- Excellent writing skills; with the ability to tell a story in a clear, engaging and persuasive way.
- Knowledge of fundraising processes.
- Knowledge of building budgets and plan project funding
- Ability to understand donors’ requirements.
- An aptitude for numbers and spreadsheets
- Understanding the project management and grant management cycles.
- Comfortable with public speaking and meeting/training facilitation; able to represent the organization in a professional manner in public, and in meetings.
- Adherence to vision, mission, and values of Phare Ponleu Selpak.
- Must comply with Safeguarding policy of Phare Ponleu Selpak.
Business Development Assistant
Job Summary
A Business Development Assistant works under direct supervision of the Business Development Officer, is responsible for the implementation of business development strategies to heighten PPS’s profitability. His duties include identifying business opportunities to pursue and creating business proposals.
The Business Development Assistant is also responsible for the development and execution of workshop/event projects. The typical day-to-day activities of the Business Development Assistant will vary depending on the type of workshops/events he is working on. However, the Business Development Assistant will generally be involved in helping produce proposals for workshops/events, finding a suitable venue, planning layout of the rooms and the entertainment programs and organizing facilities and amenities such as car parks, security, first aid, and make sure all participants have insurance coverage during the workshops/events.
- General responsibilities:
- Manage the communication of the organization with clients via means like emails, telephones, websites, and other channels of communications.
- Respond to inquiries made by clients about organization products and services in a timely and friendly manner.
- Act as link between the organization and the clients to ensure clients take more interest in products and services rendered by the organization.
- Identify and communicate with new business leads for the organization.
- Develop good knowledge regarding priority sectors, like market routes and trends; this enables the organization improve on its effectiveness in service delivery.
- Provide required support for the organization’s business development team, especially in activities relating to account management.
- Perform various tasks, like recording minutes during meetings.
- Develop operational contacts, which will provide needed support for the tasks undertaken by the organization’s business development team.
- Do clients visit reports.
- Manage reports and information to ensure the organization meets up with requirements made known by clients.
- Support the Business Development Officer in sales when required.
- Assist the Business Development Officer to make inquiries on small projects and to handle them from start to finish.
- Cooperate in positive manner to the growth of the organization by providing required assistance to relevant staff and organization’s partners.
- Customer Service Responsibilities:
- In conjunction with the Business Development Officer, welcomes guests and customers by greeting them, in person or on the telephone; answering or directing inquiries.
- Maintains customer confidence and protects operations by keeping information confidential.
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives (student volunteers).
- Ensure customer satisfaction and provide professional customer support.
- Workshop/event Responsibilities:
- Prepares rooms for workshop/event guests include but is not limited to: placement of furniture, placement of welcome package, etc.
- Monitoring cleanliness of and readiness of rooms; communicate problems with Technical and Maintenance Team.
- Keep inventory of guest supplies.
- Performs Check-ins and outs for workshop/event guests.
- Maintains accurate and up‐to‐date records and files for all event management projects.
- Secures all required contracts, invoices, proof of insurance and other documentation as needed.
- Maintains current information in organization databases for business contacts, consumer databases, sponsors and vendor lists.
- In conjunction with the Development and Communications Manager, creates proposals, contracts and invoices for clients, sponsors and vendors.
- Manages proposal and contract tracking.
- Develops workshop/event specific organizational tools such as production timelines, contact lists, on site deliverables schedules.
- Provides supports and completes tasks required for workshops/events execution.
- Help to manage production of printed materials, brochures, signage and other marketing pieces.
- Compiles post-workshop/event wrap up reports, evaluations and client summaries.
- Conserves time of organization by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; initiating telecommunications.
- And any other tasks assigned by the Business Development Officer.
- At least 1 to 2 years of experience in sales / marketing / business development role
- Fluent in English (spoken and written)
- Highly proficient in Microsoft Office packages – mainly Word, Excel and PowerPoint.
- Excellent interpersonal and communication skills are essential.
- The ideal candidate will be someone who enjoys dealing with people, creating and maintaining relationships.
- Strong organizational skills.
- Be able to work on own initiative as well as part of a team.
- Have good time management and planning skills.
- The ability to meet multiple project deadlines.
- Excellent attention to detail.
- Have the ability to multi-task and work under pressure.
- Have a good Telephone Manner.
- Interest in the Art Industry.
- A good working knowledge of social media marketing tools.
Performing Arts School Coordinator
Direct Report to: Director of Performing Arts School
Employment type: Full-time, 40 hours/week
Location: Based in Battambang, Cambodia.
Job Summary
The Performing Arts School Coordinator (PASC), under direction of the PAS Director, and in conjunction with other Performing Arts School Coordinators, is responsible for the functioning of the Performing Arts School through undertaking the following activities including: planning, budgeting, developing of curriculum, scheduling and coordinating school activities, staffing, promoting and negotiation of, contracting for all activities taking place in the Performing Arts School, and building community relations.
The primary role of the Position will be coordinating the Performing Arts programs in the areas of Circus, Dance, Theater and Music. He/she performs a combination of administrative, promotional, and professional arts duties related to circus, music, dance, and theater.
The Position will also be responsible for creating and presentation of the Performing Arts School Productions in collaboration with other members of the Performing Arts School team.
- Timely respond all requests from staff and teachers
- Develop in coordination with teachers annual, quarterly and monthly activities and budget plans
- Produce annual and quarterly narrative and financial reports
- Monitor and follow up with goal indicators either for school or teachers
- Conduct school meetings to update, plan and solve problems encountered
- Facilitate problem solving of staff, teachers, students and school; consulting with the other coordinators and/or director of the performing arts school when necessary
- Network, collaborate and liaise with collaboration partners, industry and other stakeholders for school development.
- In coordination with other coordinators, supports and encourages talented students to offer their artistic services to the public and tourists for income generation purpose.
- Be a school ambassador and fundraiser to promote the school for school sustainability.
- Coordinates the Performing Arts School staff performance appraisals.
- Maintain school equipment inventory
- Keep records of school expenses
- Keep records staff attendance
- Keep records staff learning and development
- Handling of Income Generation activities of PAS including the big-top shows.
- Prepare quotation for clients
- Handling administrative tasks when needed, including purchase and travel requests, clearance reports.
- Arranging logistics as needed
- Prepare necessary documents for visa applications for students and staff members travelling abroad, and arrange related logistics as needed.
- Help with translation as needed
- Collaborate with other coordinators of the performing arts school in development of school’s teaching schedule.
- In conjunction with other coordinators, develop students’ learning and development monitoring tools.
- Seek for partners and/or projects where students can do their internship or perform to upgrade and develop their capacities and skills.
- Attend meetings, trainings/workshop and events assigned by the Performing Arts School Director.
- Communicate with social support department concerning students’ issues.
- Take photos and shoot videos to keep records of all school activities and ensure that all documents are properly kept and maintained.
- Perform other tasks assigned by Performing Arts School Director.
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- BBA degree majoring General Management or other related fields.
- At least five years of experiences in management, and coordination roles preferably in performing arts, entertainment and rental facilities.
- Ability and experiences in planning, coordinating, scheduling, and supervising staff.
- Good knowledge of business administration and experience in working with operating budgets.
- Good organizational and administrative skills
- Good communication skills
- Strong interpersonal skills.
- Good people management skills
- Fluent in spoken and written both Khmer and English.
- Ability to plan and organize events effectively.
- Experience in problem solving.
- Strong proficiency with Microsoft Office.
- Have a good knowledge of different forms of arts, and possess of any art skills is preferred.
- Comfortable with public speaking, and meeting facilitation.
- Good morality, friendly and Team work
- Adherence to vision, mission, and core values of Phare Ponleu Selpak, and compliance with its Safeguarding and Child Protection Policy is a must.
Dance School Coordinator
Department: Performing Arts School (PAS)
Direct Report to: Director of Performing Arts School
Employment type: Full-time; 40 hours/week
Location & Mobility: The position is based in Battambang province, Cambodia. Travel is expected to Phnom Penh and Siem Reap.
Job Summary
The Dance School Coordinator (DSC) is responsible for overseeing the operations and staffing of Dance School of the Performing Arts School, and is responsible for ensuring the functioning of the Dance School through developing and implementing a comprehensive dance program, and supervising dance teachers, scheduling classes, organizing performances and events, promoting the dance programs to increase participation and visibility, monitoring program budget and managing resources effectively. .
- Main Duties and Responsibilities:
- Developing and implementing a comprehensive dance program.
- Supervising dance teachers.
- Scheduling classes.
- Organizing performances and events.
- Promoting the dance program to increase participation and visibility.
- Monitoring the dance school budget and managing resources effectively.
- Overseeing the operations of the Dance school.
- Developing monthly, quarterly and annual planning for the Dance school.
- Participating in the Dance school curricular development.
- Maintaining and keeping track of Dance materials/equipment.
- Keeping attendance records of Dance teachers.
- Being creative and acting as a role model to students.
- Solving Dance school students’ problems.
- Working closely with all teachers of the Performing Arts School, Pedagogical Coordinator, Music School Coordinator, and the Performing Arts School Coordinator.
- Attend weekly Performing Arts School’s meeting.
- In conjunction with Dace teachers, developing lesson plans for each subject for the Dance School.
- Making monthly, quarterly and annual activity reports.
- Creating a safe and welcoming environment in the classrooms.
- Holding meeting with students once a month to give advices and remind them about the school’s rules, policies, and to inform them about their progress.
- Conducting researches for new teaching methods and strategies.
- Keeping records of all dance lessons.
- Manage behavior effectively to ensure a good and safe learning environment:
- Setting clear rules and routines for behavior in classrooms, and take responsibility for promoting good and courteous behavior both in classrooms and around the school, in accordance with the school’s policy.
- Maintaining good relationships with students, exercise appropriate authority, and act decisively when necessary.
- BBA degree majoring General Management or other related fields.
- At least three years of experiences in management, and/or coordination roles.
- Fluent in spoken and written both Khmer and English.
- Strong proficiency with Microsoft Office.
- Have a good knowledge of and able to dance is preferred
- Comfortable with public speaking, and meeting facilitation.
- Good organizational and administrative skills
- Strong interpersonal skills.
- Good Communication skills.
- Good people management skills
- Good morality, friendly and Team work.
- Adherence to vision, mission, and values of Phare Ponleu Selpak, and compliance with its Safeguarding and Child Protection Policy is a must.
