Business Development (1 Position)
Position Summary Expectations - Duties, Responsibilities
Working Day: Monday - Saturday
Working Hour: 8:00AM - 5:00PM
REMUNERATION and BENEFITS
- Basic Salary
- 13th month salary
- Seniority Payment
- National Social security Fund
- Career growth opportunities
- Identifying Opportunities:
- Researching and analyzing market trends, customer needs, and competitor activities.
- Exploring new markets, products, and services to expand revenue streams.
- Lead Generation & Sales Support:
- Generating leads through networking, cold outreach, events, and digital platforms.
- Supporting the sales team by qualifying leads and coordinating with marketing.
- Strategic Partnerships and reporting
- Building and maintaining relationships with potential partners, vendors, and clients.
- Negotiating and securing strategic alliances or joint ventures.
- strategy and business plan, and present it to the senior management team and the CEO
- Develop short- and long-term business development strategies in alignment with company goals.
- Provide regular reports and forecasts to senior management on performance and pipeline progress.
- Market Expansion:
- Assessing entry strategies for new geographic or demographic markets.
- Helping to tailor products and services to fit local needs or industry demands.
- Proposal & Pitch Development:
- Creating persuasive presentations, proposals, and business plans for prospective clients.
- Collaborating with internal teams to align offerings with customer needs.
- Develop and implement marketing plan and Sales activity for the brands.
- Revenue Growth:
- Identifying key drivers for revenue and profitability.
- Working closely with finance and operations to ensure successful execution of deals.
- Other duties signed by CEO
- Bachelor’s degree in Business Administration, Marketing, Trade, Supply Chain Management, strategic management or a related field (required).
- 2–5 years of experience in business development, sales, or trading (import/export, wholesale, or distribution preferred).
- Proven track record of developing client relationships and closing profitable deals.
- Experience working with vendors, distributors, or international suppliers is highly desirable.
- Solid understanding of market research, lead generation, and competitive analysis.
- Bility to work independently and as part of a team to meet sales and growth targets.
- Proficiency in Microsoft Office and CRM tools (e.g., Salesforce, Zoho CRM).
Data Analysis (2 Positions)
Position Summary Expectations - Duties, Responsibilities
Working Day: Monday - Saturday
Working Hour: 8:00AM - 5:00PM
REMUNERATION and BENEFITS
- Basic Salary
- 13th month salary
- Seniority Payment
- National Social security Fund
- Career growth opportunities
- Collect, clean, and transform data from various sources for analysis
- Develop and maintain dashboards and reports using Power BI, PowerPoint, Excel, or similar tools
- Assist in conducting market research studies, both primary (surveys) and secondary (desk research), based on business needs
- Support survey design using tools like Survey Togo or Qualtrics and use SPSS or Excel for data cleaning, processing, and analysis
- Track and report on competitor activities, including pricing, promotions, marketing strategies and product movement
- Assist in ensuring data accuracy, consistency, and support continuous improvement of analysis and reporting processes.
- Bachelor’s degree in a relevant field (e.g., Business, Economics, Marketing or related fields)
- 1 to 3 years of experience in data analysis or market research role
- Hands-on experience with survey tools such as Survey Togo, Qualtrics, or similar
- Experience with SPSS or Excel for data cleaning, processing, and statistical analysis
- Familiarity with visualization tools such as Power BI/PowerPoint or other similar tools is a plus
- Analytical and problem-solving skills
- Ability to work collaboratively and manage multiple tasks.
Sales Representatives (4 Positions)
Position Summary Expectations - Duties, Responsibilities
Working Day: Monday - Saturday
Working Hour: 8:00AM - 5:00PM
REMUNERATION and BENEFITS
- Basic Salary
- 13th month salary
- Seniority Payment
- National Social security Fund
- Career growth opportunities
- Product/Service Sales
- Promote and sell the company's products or services to new and existing customers.
- Meet or exceed individual sales targets.
- Identify customer needs and recommend suitable products.
- Customer Engagement
- Build and maintain strong relationships with customers.
- Answer product-related questions and provide information clearly.
- Follow up with clients after sales to ensure satisfaction and encourage repeat business.
- Present, promote and sell products using solid arguments to existing and prospective customers
- Reach out to customer leads through cold calling.
- Team Collaboration
- Work closely with the sales team, marketing team, and delivery/logistics staff.
- Share customer feedback or market trends with supervisors.
- Handle customer problems and complaints to maximize satisfaction
- Reach out to customer leads through cold calling.
- Achieve agreed upon sales targets and outcomes within schedule.
- Sales Reporting
- Record sales activities, customer interactions, and follow-ups.
- Submit daily or weekly reports to the Sales Supervisor or Manager
- Provide market feedback and customer insights.
- Bachelor’s degree in Business, Marketing, or a related field (preferred, but not always necessary depending on experience)
- 1–3 years of experience in Sales &Marketing, Customer Service
- Experience in the trading, wholesale, or distribution sector is a strong advantage
- Proven ability to meet or exceed sales targets.
- Strong communication and interpersonal skills
- Good negotiation and persuasion abilities
- Basic understanding of sales processes and customer relationship management (CRM)
- Comfortable with cold calling, client meetings, and follow-ups
- Proficiency in Microsoft Office (Excel, Word,).
Vice General Manager (1 Position)
Position Summary Expectations - Duties, Responsibilities
Working Day: Monday - Saturday
Working Hour: 8:00AM - 5:00PM
REMUNERATION and BENEFITS
- Basic Salary
- 13th month salary
- Seniority Payment
- National Social security Fund
- Career growth opportunities
- Support to General Management:
- Assist the General Manager in executing strategic plans and business development goals.
- Act as second-in-command, assuming leadership duties in the GM’s absence.
- Operational Oversight:
- Supervise day-to-day business operations, including sales, procurement, logistics, and finance.
- Monitor and ensure timely execution of trading activities and supply chain processes.
- Team Leadership:
- Manage departmental heads and ensure smooth coordination between teams.
- Support recruitment, staff training, and performance evaluations to build an efficient workforce.
- Business Development & Client Management:
- Participate in identifying new markets, clients, and trading opportunities.
- Maintain relationships with key customers, suppliers, and partners.
- Financial & Risk Management:
- Review budgets, financial reports, and trading margins to ensure profitability.
- Monitor risk factors related to trading, compliance, and operational activities.
- Process Improvement:
- Recommend and implement process improvements to enhance efficiency and reduce costs.
- Oversee the implementation of new systems or tools for productivity and reporting.
- Reporting & Strategy:
- Provide regular operational and performance reports to the General Manager and stakeholders.
- Contribute to the company’s strategic planning, business reviews, and long-term growth initiatives.
- Bachelor’s degree in Business Administration, Management, or a related field
- MBA or equivalent postgraduate degree is a plus
- 7–10 years of experience in a managerial role within trading, distribution, or a related industry
- Strong leadership and organizational skills
- Deep understanding of trading, logistics, and supply chain management
- Strategic thinking and problem-solving ability
- Excellent communication and interpersonal skills
- Proficiency in business software and reporting tools (e.g., ERP, CRM, Excel)
Marketing Supervisor (1 Position)
Position Summary Expectations - Duties, Responsibilities
Working Day: Monday - Saturday
Working Hour: 8:00AM - 5:00PM
REMUNERATION and BENEFITS
- Basic Salary
- 13th month salary
- Seniority Payment
- National Social security Fund
- Career growth opportunities
- Marketing Strategy & Planning:
- Develop and implement marketing plans aligned with the company’s goals and product offerings.
- Conduct market research to identify trends, customer needs, and competitive positioning.
- Campaign Management:
- Plan and oversee promotional campaigns across digital and traditional platforms (e.g., email, social media, brochures, trade shows).
- Monitor campaign performance and adjust strategies to improve effectiveness.
- Brand Management:
- Ensure consistent branding across all marketing materials and communication channels.
- Enhance the company’s image in local and international markets.
- Team Supervision:
- Lead and mentor junior marketing staff and coordinate with graphic designers, content creators, or external agencies.
- Assign tasks and monitor progress to ensure deadlines and standards are met.
- Sales Support:
- Work closely with the sales team to develop sales tools such as presentations, brochures, and product sheets.
- Help generate leads through targeted marketing activities.
- Event & Trade Show Coordination:
- Organize and participate in industry events, exhibitions, and trade shows to represent Niyum Trading and generate business opportunities.
- Digital Marketing:
- Manage the company’s online presence, including website updates and social media activity.
- Run paid digital campaigns (Google Ads, LinkedIn, etc.) where applicable.
- Reporting & Analysis:
- Track KPIs, prepare regular marketing reports, and provide insights to senior management.
- Evaluate return on investment (ROI) for marketing initiatives.
- Bachelor’s degree in Marketing, Business Administration, or related field (required)
- 3–5 years of experience in a marketing role, with at least 1–2 years in a supervisory capacity
- Experience in a trading or distribution company is a strong advantage
- Strong knowledge of marketing principles, especially in B2B or trading environments
- Excellent written and verbal communication skills
- Proficiency in marketing tools (e.g., Canva, Mailchimp, Google Analytics, Meta Business Suite)
- Leadership and team coordination abilities
- Creativity and a data-driven mindset.
Marketing Executive (2 Positions)
Position Summary Expectations - Duties, Responsibilities
Working Day: Monday - Saturday
Working Hour: 8:00AM - 5:00PM
REMUNERATION and BENEFITS
- Basic Salary
- 13th month salary
- Seniority Payment
- National Social security Fund
- Career growth opportunities
- Marketing Campaign Execution:
- Assist in developing and implementing marketing campaigns across digital and traditional channels.
- Coordinate the creation of marketing materials such as brochures, flyers, product catalogs, and email content.
- Digital Marketing:
- Manage and update the company’s website and social media platforms (LinkedIn, Instagram, Facebook, etc.).
- Create and schedule engaging posts, and track audience engagement and performance metrics.
- Lead Generation Support:
- Support sales and business development teams by generating leads through targeted marketing strategies.
- Assist in managing email campaigns and following up on inquiries from marketing activities.
- Market Research:
- Research competitors, market trends, and customer preferences to identify opportunities and suggest improvements.
- Collect and analyze customer feedback and industry data for reporting.
- Event & Promotion Support:
- Assist in organizing trade shows, exhibitions, or client meetings.
- Prepare promotional items and coordinate logistics for marketing events.
- Administrative & Reporting Tasks:
- Maintain marketing databases, campaign reports, and customer contact lists.
- Prepare regular reports on campaign performance, market insights, and marketing KPIs..
- Bachelor’s degree in Marketing, Business, or a related field (required)
- 1–3 years of experience in a marketing or communications role
- Experience in a trading, distribution, or B2B business is a plus
- Proficiency in Microsoft Office; basic design or content creator tools is plus
- Knowledge of basic marketing principles and branding
- Good written and verbal communication skills
- Creativity and a keen eye for design and detail
- Familiarity with social media, email marketing, and graphic design tools (e.g., Canva, Mailchimp)
- Team player with strong organizational skills and ability to meet deadlines
Graphic Designer (2 Positions)
Position Summary Expectations - Duties, Responsibilities
Working Day: Monday - Saturday
Working Hour: 8:00AM - 5:00PM
REMUNERATION and BENEFITS
- Basic Salary
- 13th month salary
- Seniority Payment
- National Social security Fund
- Career growth opportunities
- Design & Branding:
- Develop creative designs for brochures, catalogs, flyers, packaging, business cards, and company profiles.
- Ensure consistent brand identity across all visual materials, adhering to brand guidelines.
- Digital Content Creation:
- Design graphics for social media posts, advertisements, website banners, and email campaigns.
- Support the marketing team with engaging visuals to boost online presence and lead generation.
- Product & Promotional Design:
- Create visually appealing product mock-ups, labels, and trade show materials.
- Design promotional materials for events, exhibitions, or client presentations.
- Website & UI Support:
- Assist with graphic elements for the website, landing pages, and online product listings.
- Ensure visuals are optimized for different devices and platforms.
- Collaboration & Revisions:
- Work closely with the marketing and sales teams to understand project goals and messaging.
- Accept feedback and revise designs quickly and accurately.
- File Management & Output:
- Maintain an organized library of design files and ensure proper formatting for print and digital output.
- Prepare artwork for printing and liaise with vendors or printers when necessary.
- Bachelor’s degree in Graphic Design, Visual Communication, or a related field
- 1–3 years of experience in a graphic design role, preferably in a corporate or trading environment
- A portfolio of design work is required to demonstrate skills and creativity
- Strong skills in Adobe Creative Suite (Photoshop, Illustrator, InDesign) or similar tools
- Creativity with an eye for detail, layout, typography, and color
- Ability to manage multiple projects and meet deadlines
- Basic knowledge of digital marketing and social media design trends
- Understanding of print production processes is a plus.
Operation Supervisor (1 Position)
Position Summary Expectations - Duties, Responsibilities
Working Day: Monday - Saturday
Working Hour: 8:00AM - 5:00PM
REMUNERATION and BENEFITS
- Basic Salary
- 13th month salary
- Seniority Payment
- National Social security Fund
- Career growth opportunities
- Daily Store Operations:
- Supervise and coordinate all activities within the coffee shop, including opening and closing procedures.
- Ensure cleanliness, food safety, and store presentation meet company standards.
- Staff Management:
- Lead and motivate baristas and service staff to ensure excellent customer service.
- Schedule shifts, manage attendance, and assist in hiring, training, and evaluating team members.
- Customer Service:
- Ensure all customers receive prompt, friendly, and high-quality service.
- Handle customer complaints or issues professionally and effectively.
- Inventory & Stock Control:
- Monitor stock levels of coffee, milk, pastries, and other supplies.
- Coordinate with suppliers and place orders to avoid shortages or overstocking.
- Quality Control:
- Ensure that beverages and food items meet the shop’s quality and presentation standards.
- Perform regular checks on equipment, hygiene practices, and food preparation.
- Cash Handling & Reporting:
- Oversee cash register operations, reconcile daily sales, and manage petty cash.
- Prepare and submit daily or weekly operational reports to management.
- Health & Safety Compliance:
- Enforce hygiene, food safety, and workplace safety standards.
- Ensure compliance with local health regulations and inspections.
- Bachelor’s degree in Graphic Design, Visual Communication, or a related field
- 2–4 years of experience in a café, restaurant, or hospitality environment
- Prior experience in a supervisory or team lead role is preferred
- Basic knowledge of POS systems and inventory tools
- Trong leadership and team management abilities
- Excellent communication and customer service skills
- Basic knowledge of coffee preparation and food handling
- Organizational and problem-solving skills
- Ability to work under pressure and multitask during peak hours.
