Human Resources Officer
Direct Report to: HR and Administration Manager
Employment type: Full-time, 40 hours/week
Location: Based in Battambang, Cambodia
Job Summary
Under the overall supervision of the HR and Administration Manager, the Human Resources Officer is responsible for assisting in managing employee recruitment and onboarding, updating employee databases, and other HR administrative tasks. The HR Officer is required to have strong communication skills, knowledge of labor laws, and excellent organizational abilities.
- Maintaining accurate employee data including personal information, employment details, performance reviews, and leave records
- Updating employee databases
- Managing HR documents
- Assisting in the recruitmentand onboardingprocess
- Posting job openings
- Scheduling interviews
- Overseeing attendance
- Handling employee queries
- Reporting staff attendance and leave records
- Preparing payment for National Social Security Fund
- Preparing allowance request for volunteers working with Phare partner organization
- Preparing letter of invitation and volunteer service agreement
- Tracking and reporting Staff learning and development
- Preparing HR internal announcements via email, Phare messenger group chart, and posting on the information board.
- Coordination of school fee payment for French Course between French institute & students.
- Other tasks as may be assigned by the HR and Administration Manager
- Bachelor’s degree in human resources, Business Administration, or a related field
- Relevant HR certifications can be beneficial.
- At least three years of experiences in HR works or similar roles.
- Strong proficiency with Microsoft Office.
- Fluent in spoken and written both Khmer and English.
- Understanding of relevant labor laws and regulations.
- Ability to effectively communicate with employees at all levels, including management.
- Excellent ability to manage multiple tasks, prioritize effectively, and meet deadlines.
- Ability to build relationships, resolve conflicts, and foster a positive work environment.
- High level of accuracy when handling sensitive employee information.
- Ability to analyze situations, identify issues, and develop solutions.
- Maintaining strict confidentiality is a must.
Development Assistant
Reporting to: Development Manager / PPSF Manager
Employment type: Full-time, 40 hours/week
Location: Based in Battambang, Cambodia
Job Summary
The Development Assistant is responsible for coordinating and supporting PPSA’s fundraising efforts. He/she will manage PPS France and PPSA’s current fundraising initiatives (direct mailings and donor relationships) and support the Development team with administrative tasks ensuring confidentiality and accurate data input at all times.
- Manage the donor database with all contact information and records of previous engagements.
- Send timely thank you notes to donors for their donations.
- Prepare quarterly newsletter in English and French to engage regular donors.
- Review all donation platforms regularly to ensure all donation information is being captured and stored in Salesforce donor database.
- Provide administrative and logistical supports for implementation of the organization’s fundraising strategy, including annual fundraising calendars.
- Support fundraising events including event budgeting, venue coordination, guest invitation and registration processes, speaker and VIP support, on-site troubleshooting and event follow-up.
- Provide administrative support for projects granted by French donors and organizations.
- Assist the Management Team and Executive Director in management of correspondence and organizational contact with donors and potential donors.
- Making connections with donors through various channels including social media, coordination of site visits, use of local Cambodian and international media.
- Support strong donor relations including gift solicitation, thank you process, reporting and regular donor engagements.
- Actively participating in relevant meetings, conferences, and other functions.
- Fluent in spoken and written English and French
- At least a bachelor’s degree in Business/Communication or other related fields.
- A minimum of three (3) years of experience in area of development in not-for-profit sector.
- Excellent writing skills; with the ability to tell a story in a clear, engaging and persuasive way.
- Knowledge of fundraising processes.
- Knowledge of building budgets and plan project funding
- Ability to understand donors’ requirements.
- An aptitude for numbers and spreadsheets
- Understanding the project management and grant management cycles.
- Comfortable with public speaking and meeting/training facilitation; able to represent the organization in a professional manner in public, and in meetings.
- Adherence to vision, mission, and values of Phare Ponleu Selpak.
- Must comply with Safeguarding policy of Phare Ponleu Selpak.
Business Development Assistant
Job Summary
A Business Development Assistant works under direct supervision of the Business Development Officer, is responsible for the implementation of business development strategies to heighten PPS’s profitability. His duties include identifying business opportunities to pursue and creating business proposals.
The Business Development Assistant is also responsible for the development and execution of workshop/event projects. The typical day-to-day activities of the Business Development Assistant will vary depending on the type of workshops/events he is working on. However, the Business Development Assistant will generally be involved in helping produce proposals for workshops/events, finding a suitable venue, planning layout of the rooms and the entertainment programs and organizing facilities and amenities such as car parks, security, first aid, and make sure all participants have insurance coverage during the workshops/events.
- General responsibilities:
- Manage the communication of the organization with clients via means like emails, telephones, websites, and other channels of communications.
- Respond to inquiries made by clients about organization products and services in a timely and friendly manner.
- Act as link between the organization and the clients to ensure clients take more interest in products and services rendered by the organization.
- Identify and communicate with new business leads for the organization.
- Develop good knowledge regarding priority sectors, like market routes and trends; this enables the organization improve on its effectiveness in service delivery.
- Provide required support for the organization’s business development team, especially in activities relating to account management.
- Perform various tasks, like recording minutes during meetings.
- Develop operational contacts, which will provide needed support for the tasks undertaken by the organization’s business development team.
- Do clients visit reports.
- Manage reports and information to ensure the organization meets up with requirements made known by clients.
- Support the Business Development Officer in sales when required.
- Assist the Business Development Officer to make inquiries on small projects and to handle them from start to finish.
- Cooperate in positive manner to the growth of the organization by providing required assistance to relevant staff and organization’s partners.
- Customer Service Responsibilities:
- In conjunction with the Business Development Officer, welcomes guests and customers by greeting them, in person or on the telephone; answering or directing inquiries.
- Maintains customer confidence and protects operations by keeping information confidential.
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives (student volunteers).
- Ensure customer satisfaction and provide professional customer support.
- Workshop/event Responsibilities:
- Prepares rooms for workshop/event guests include but is not limited to: placement of furniture, placement of welcome package, etc.
- Monitoring cleanliness of and readiness of rooms; communicate problems with Technical and Maintenance Team.
- Keep inventory of guest supplies.
- Performs Check-ins and outs for workshop/event guests.
- Maintains accurate and up‐to‐date records and files for all event management projects.
- Secures all required contracts, invoices, proof of insurance and other documentation as needed.
- Maintains current information in organization databases for business contacts, consumer databases, sponsors and vendor lists.
- In conjunction with the Development and Communications Manager, creates proposals, contracts and invoices for clients, sponsors and vendors.
- Manages proposal and contract tracking.
- Develops workshop/event specific organizational tools such as production timelines, contact lists, on site deliverables schedules.
- Provides supports and completes tasks required for workshops/events execution.
- Help to manage production of printed materials, brochures, signage and other marketing pieces.
- Compiles post-workshop/event wrap up reports, evaluations and client summaries.
- Conserves time of organization by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; initiating telecommunications.
- And any other tasks assigned by the Business Development Officer.
- At least 1 to 2 years of experience in sales / marketing / business development role
- Fluent in English (spoken and written)
- Highly proficient in Microsoft Office packages – mainly Word, Excel and PowerPoint.
- Excellent interpersonal and communication skills are essential.
- The ideal candidate will be someone who enjoys dealing with people, creating and maintaining relationships.
- Strong organizational skills.
- Be able to work on own initiative as well as part of a team.
- Have good time management and planning skills.
- The ability to meet multiple project deadlines.
- Excellent attention to detail.
- Have the ability to multi-task and work under pressure.
- Have a good Telephone Manner.
- Interest in the Art Industry.
- A good working knowledge of social media marketing tools.
Performing Arts School Coordinator
Direct Report to: Director of Performing Arts School
Employment type: Full-time, 40 hours/week
Location: Based in Battambang, Cambodia.
Job Summary
The Performing Arts School Coordinator (PASC), under direction of the PAS Director, and in conjunction with other Performing Arts School Coordinators, is responsible for the functioning of the Performing Arts School through undertaking the following activities including: planning, budgeting, developing of curriculum, scheduling and coordinating school activities, staffing, promoting and negotiation of, contracting for all activities taking place in the Performing Arts School, and building community relations.
The primary role of the Position will be coordinating the Performing Arts programs in the areas of Circus, Dance, Theater and Music. He/she performs a combination of administrative, promotional, and professional arts duties related to circus, music, dance, and theater.
The Position will also be responsible for creating and presentation of the Performing Arts School Productions in collaboration with other members of the Performing Arts School team.
- Timely respond all requests from staff and teachers
- Develop in coordination with teachers annual, quarterly and monthly activities and budget plans
- Produce annual and quarterly narrative and financial reports
- Monitor and follow up with goal indicators either for school or teachers
- Conduct school meetings to update, plan and solve problems encountered
- Facilitate problem solving of staff, teachers, students and school; consulting with the other coordinators and/or director of the performing arts school when necessary
- Network, collaborate and liaise with collaboration partners, industry and other stakeholders for school development.
- In coordination with other coordinators, supports and encourages talented students to offer their artistic services to the public and tourists for income generation purpose.
- Be a school ambassador and fundraiser to promote the school for school sustainability.
- Coordinates the Performing Arts School staff performance appraisals.
- Maintain school equipment inventory
- Keep records of school expenses
- Keep records staff attendance
- Keep records staff learning and development
- Handling of Income Generation activities of PAS including the big-top shows.
- Prepare quotation for clients
- Handling administrative tasks when needed, including purchase and travel requests, clearance reports.
- Arranging logistics as needed
- Prepare necessary documents for visa applications for students and staff members travelling abroad, and arrange related logistics as needed.
- Help with translation as needed
- Collaborate with other coordinators of the performing arts school in development of school’s teaching schedule.
- In conjunction with other coordinators, develop students’ learning and development monitoring tools.
- Seek for partners and/or projects where students can do their internship or perform to upgrade and develop their capacities and skills.
- Attend meetings, trainings/workshop and events assigned by the Performing Arts School Director.
- Communicate with social support department concerning students’ issues.
- Take photos and shoot videos to keep records of all school activities and ensure that all documents are properly kept and maintained.
- Perform other tasks assigned by Performing Arts School Director.
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- BBA degree majoring General Management or other related fields.
- At least five years of experiences in management, and coordination roles preferably in performing arts, entertainment and rental facilities.
- Ability and experiences in planning, coordinating, scheduling, and supervising staff.
- Good knowledge of business administration and experience in working with operating budgets.
- Good organizational and administrative skills
- Good communication skills
- Strong interpersonal skills.
- Good people management skills
- Fluent in spoken and written both Khmer and English.
- Ability to plan and organize events effectively.
- Experience in problem solving.
- Strong proficiency with Microsoft Office.
- Have a good knowledge of different forms of arts, and possess of any art skills is preferred.
- Comfortable with public speaking, and meeting facilitation.
- Good morality, friendly and Team work
- Adherence to vision, mission, and core values of Phare Ponleu Selpak, and compliance with its Safeguarding and Child Protection Policy is a must.
Assistant Facilities Manager
Direct Report to: Operation Manager
Employment type: Full-time, 40 hours/week
Location & Mobility: Based in Battambang, Cambodia. Occasional travel is expected to Phnom Penh and Siem Reap.
Job Summary
Under the direct supervision of the Operation Manager, the Assistant Facility Manager is responsible for supporting the Operation Manager in overseeing general maintenance, managing budgets, preparing reports, and management of the facility's physical infrastructure, and overseeing the work of maintenance staff, ensuring the effective and efficient operation of the facility, and compliance with safety and security regulations.
- Overseeing and managing the technical and maintenance staff, cleaners, and security guards’ daily operations and making corrective and preventative maintenance relating to electrical and piping/plumbing systems.
- Conducting regular inspections of the facility to ensure safe conditions or to detect violations of procedures or safety rules and reporting any issues or necessary repairs.
- Ensuring all safety regulations and procedures are in place and followed at all times.
- Implementing and maintaining standard operating procedures for facility operations
- Maintaining and updating records for equipment, and supplies used in the facility.
- Requisition materials and supplies, such as equipment, replacement parts
- Planning, scheduling, and coordinating general maintenance, major repairs, and remodeling or construction projects for properties
- Coordinating and overseeing operations, maintenance, administration, and improvement of properties
- Checking malfunctioning equipment and ascertains corrective action required to restore to satisfactory operating condition
- Assisting in the development and management of the facility budget
- Maintaining records of maintenance, operating costs, and special permits issued
- Determining and certifying the eligibility of prospective vendors
- Facilitating communication between departments and ensuring a cohesive work environment
- Other duties as assigned by the Operation Manager
- Bachelor’s degree in facility management or related field, or equivalent work experience.
- Experience in managing a facility and a team of employees.
- Fluent in spoken and written English
- Result-oriented, positive attitude, initiatives.
- Strong work ethic.
- Patient and flexible
- Strong communication and interpersonal skills.
- Ability to establish and maintain professional relationships with staff and vendors.
- Strong organizational and problem-solving skills.
- Ability to work independently and manage multiple tasks simultaneously.
- Knowledge of safety regulations and procedures.
- Proficiency with Microsoft Office and facilities management software.
- Must have a strong understanding of facilities management
- Demonstrated knowledge/competency in using new technologies, particularly software and apps, to increase efficiency required
Café & Boutique Sales Associate
Reporting to: Assistant to Business Development Manager
Employment type: Full-time, 40 hours/week
Location & Mobility: Based in Battambang, Cambodia. Occasional travel is expected to Phnom Penh and Siem Reap.
Job Summary
The Café & Boutique Sales Associate, under direct supervision of the Business Development Coordinator, is responsible for the day-to-day operations of the café and boutique. His/her responsibilities include, but not limited to: ensuring that the café is clean and well-presented at all times, overseeing the maintenance and repair of café equipment, ordering of café and boutique supplies, resolve customer complaints, and ensuring that relevant rules and regulations related to food health and safety, and cleanliness are adhered to.
The Café & Boutique Sales Associate is also responsible for managing the café and boutique inventory and purchase merchandise based on the organization’s needs. He/she has to also conduct inventory checks and maintain reports of purchases and pricing. He/she has to be familiar with supply chain procedures and have good communication skills to interact with vendors, clients and internal teams. Ultimately, he/she has to increase profitability and effectiveness by maintaining optimal stock levels of quality products at all times.
In addition to the above-mentioned responsibilities, he/she is expected to help with taking visitors on the campus tour when needed.
- The Café & Boutique Sales Associate’s responsibilities include:
- Manage day-to-day operations of the café & boutique including supervising support staff.
- Responsible for sales at boutique/Café and at pop-up locations including the online boutique shop.
- To ensure a high level of customer service is offered, nurturing friendly relationships to increase loyalty and boost our reputation.
- Solve and manage customer issues as they arise and refer to superior when necessary.
- Maintain updated records of daily, weekly and monthly revenues and expenses.
- Add new menu items based on seasonality and customers’ preferences.
- Ensure all cafe areas are clean and tidy.
- Communicate with the Business Development Coordinator on a daily basis with information regarding personnel, product and procedures.
- Aware of the daily/monthly/quarterly sales goals to meet and exceed them.
- Ensure good housekeeping is maintained throughout all areas in the café and communicate with the Business Development Coordinator in case an incident happens.
- Preparing weekly work schedules for staff and finding suitable replacements in cases of staff absence.
- Ensuring that all café expenses are within budget and identifying ways to decrease operational costs.
- Receiving delivered café supplies and verifying that the correct items and quantities have been delivered.
- Resolving customer complaints regarding food quality and customer service.
- Suggesting new menu items based on customers' preferences and feedback.
- Identifying strategies to retain and attract customers.
- Respect diversity and confidentiality, including safeguarding of customers personal information
- Document unsatisfactory performance and policy violations in a consistent and timely manner.
- Verbally communicate with clients in a clear manner
- Count cash and balance registers and cash deposits
- Inventory Management for Café and Boutique
- Maintain accurate record of boutique and café inventory and manage stock according to set standards.
- Ensure regulation of in-stock level complies with inventory parameters.
- Work closely with vendors and suppliers to ensure supplied products are of consistent quality and readily available for replenishment.
- Forecast supply and demand to prevent overstocking and running out-of-stock (OOS)
- Enter purchase details (vendors information, invoices and pricing) into internal databases
- Track shipments and address any delays
- Ensure proper storage and arrangement of stock and manage operations in line with set product policies and procedures.
- Establish and maintain good working relationships with suppliers to enable easier procurement of products.
- Ensure purchase inventory is within specified budget; readily notify the Business Development Coordinator when budget is exceeded.
- Oversee storage of products, particularly of fragile items and items with expiration.
- Evaluate suppliers’ offers and negotiate profitable deals
- Coordinate regular inventory audits
- Liaise with relevant staff and other internal teams to test products’ quality.
- Keep updated inventory records
- Ensure purchases do not exceed budget
- At least 2 years of experience in the hospitality industry
- Bachelor's degree or certification in business administration or business management is advantageous
- Excellent customer service attitude and service skills
- Effective communication skills including negotiation abilities in English and Khmer
- Good organizational, time management and math skills
- Accountable and transparent, especially with financial dealings.
- Sound knowledge of food, health and safety regulations
- Availability to work within opening hours (including weekends and holidays)
- Proven work experience as a Stock Controller, or similar role
- Active participation in inventory audits
4S Assistant Manager
Department: Social Support and Student Services (4S)
Employment type: Full-time, 40 hours/week
Location & Mobility: Based in Battambang, Cambodia. Occasional travel is expected to Phnom Penh and Siem Reap.
Job Summary
The Social Support and Student Services (4S) Assistant Manager, under direct supervision of the 4S Manager, is responsible for helping to ensure the functioning of the 4S department through undertaking the following activities including: planning, budgeting, scheduling, implementing, monitoring, and coordinating activities, and supervising members of staff of the department. The Assistant Manager focuses on social work management, assisting the 4S Manager in monitoring and ensuring the efficiency of the department's strategic initiatives, resource management, and collaborations.
Other responsibilities include directing the 4S teams in strategic implementation, service delivery, identification of capability gaps and collaborations with professional partners, as well as handling staff supervision and performance evaluation. The post-holder should be proactive, responsible and trustworthy, collaborates with agencies and ministries.
- Main Roles and Responsibilities of the 4S Assistant Manager include, but are not limited to the followings:
- Building networks and partnerships with government agencies and NGOs to enhance collaborations enabling to better provide services to the beneficiaries.
- Monitoring and reviewing the quality of service provided by the 4S Department.
- Helping the Manager in supervisions of members of the 4S team in the implementation of the organization’s department programs.
- Working collaboratively with other team members in order to provide better services to support to students.
- Providing students with supports and guidance on general matters, and particular support for students experiencing financial problems, and students with poor educational engagement.
- Conducting audits on service quality to ensure compliance with relevant policies.
- Developing work plans aligned with organization goals for the department.
- Identifying capability gaps of the 4S team for learning & development purpose.
- Compiling and maintain relevant data/information/documents collected.
- Guiding the 4S team in conducting family assessments, and provide them with supports as needed.
- Training and coaching social the 4S team members as needed
- Reporting on work progressed, and problem encountered to the HoD.
- Assist the Manager in ensuring that team members adhere the vision, mission, and values of PPSA.
- Preparing Weekly, Monthly, Quarterly, and Annual reports, and submit them to the Head of department.
- Write case study of students, and share it with the communications team for the PPSA newsletter every 3 months. Responding to requests for information from relevant departments.
- Making referrals.
- Maintaining and updating information such as addresses, telephone numbers, vocation schedules, attendance list, and client files. Working with the 4S team to develop the annual work plan and budget for the 4S Department.
- Overseeing monthly expenditures within the 4S Department.
- Checking and approving all requests and expenditures within the 4S Department
- Ensuring relevant staff members of the 4S have monthly work plan.
- Monitoring and giving feedbacks to the 4S al Support team members as needed.
- Conduct annual staff evaluations, and submit them to the HR department.
- Help keep tract on staff attendance, and report it to HR department at the end of each month.
- Attend NGO and government partners meetings as needed.
- Monitor the use of resources to meet the needs of the delivery of services, and
- Any other tasks assigned by the Head of Department (HoD).
- University degree in relevant field.
- At least five years of experience in social works
- Experience in working with the government agencies
- Experience in counselling
- At least 3 years of experience in Project Management
- Experience in Project planning and budgeting
- At least 3 years of experience in Staff management, or Staff supervision.
- Good problem-solving skills
- Good Time management and Prioritization skills
- Good oral and written communications skills both in English and Khmer.
- Awareness of and experience working in current relevant legislation
- Ability to manage competing demands of caseload
- Take initiative for continuous improvement & development of self and department.
- Good Critical thinking and Analytical skills
- Understanding of Principles of confidentiality
- To be committed to anti-discriminatory practice
- Experience of using Microsoft Office packages
- Must comply with PPSA Safeguarding policy of Phare Ponleu Selpak.
Kindergarten Coordinator
Working hours: 40 hours/week
Direct Report to: Executive Director
Job Description
Under the direct supervision of the Executive Director of the organization, the Kindergarten Coordinator plays a crucial role in a child’s development by providing educational and developmental support during the early stages of a child’s life. This individual will be responsible for developing and implementing an effective learning program for young children, evaluating its success, and providing mentorship to our team of kindergarten teachers. They should have an in-depth knowledge of early childhood development, experience in teaching and a creative approach to designing learning programs for children. They should be able to provide a safe and stimulating environment for children to thrive and develop. The Kindergarten Coordinator must be able to do the following: developing training tools for staff, conducting performance assessments, coordinating events, speaking with children and their families, making recommendations for program improvement, identifying educational opportunities for preschoolers, designing curricula and programs for kindergarten, collaborating with Early Childhood agencies, managing behavior and classroom discipline.
- Curriculum Development and Implementation: Collaborate with teachers and educational experts to develop and implement an age-appropriate curriculum that aligns with educational standards and promotes holistic development and meets developmental needs of children.
- Conducts continuous assessment and curricular review to ensure vertical and horizontal flow of information in terms of content, performs curricular adjustments accordingly.
- Instructional Support: Provide guidance and support to kindergarten teachers, offering resources, strategies, and professional development opportunities to enhance teaching effectiveness.
- Provides necessary resources and materials to subject teachers.
- Student Assessment: Develop and implement assessment strategies to evaluate student progress and identify areas for improvement. Use assessment data to inform instructional practices and create individualized learning plans.
- Classroom Management: Establish and maintain a safe, fun, positive classroom environment that fosters student engagement, independence, and positive behavior. Implement effective discipline strategies when necessary.
- Working collaboratively with other professionals to meet children’s educational and special needs of children.
- Parent Communication: Maintain regular communication with parents or guardians, provide them with updates on student progress, share important information, and address any concerns or questions.
- Resource Management: Coordinate the procurement and maintenance of learning materials, educational resources, and equipment needed for the kindergarten program.
- Staff Supervision: Oversee kindergarten staff, including teachers, teacher assistants, and support staff, providing guidance, feedback, and professional development opportunities.
- Evaluates teachers' performance and keeps records on their progress; suggests training needs accordingly.
- Help teachers in setting their annual subject objectives and syllabi at the beginning of the year and monitor the progress against annual plans.
- Conducts periodic workshops to improve teachers' level of competency and proficiency in teaching.
- Holds a weekly department meeting and submits minutes of meeting to the Executive Director. Attends meetings, workshops, and training sessions during and outside school hours.
- Health and Safety: Ensure compliance with health and safety regulations, create emergency protocols, and maintain a safe and clean learning environment, and
- Performs any other duties as may be assigned by the Executive Director
- Bachelor’s degree in education specialized in early childhood education or a related field
- Experience in the field of Early Childhood Education.
- A minimum of 3 years of working or teaching experience with kindergarten
- Deep understanding of developmentally appropriate practices in early childhood education
- Excellent communication and instructional skills
- Ability to build relationships with children, parents, and staff
- Detail-oriented and creative
- Patient and flexible
- Understanding and proficiency in relevant technology
- Knowledge of current educational and instructional methodologies and techniques
- Advanced organizational skills with the ability to handle multiple assignments
Assistant Communication Manager
Job Summary
Phare Ponleu Selpak is seeking a qualified Cambodian to join our Communications & Marketing team as an Assistant Manager, focusing on promoting the organization’s schools and enhancing Phare Ponleu Selpak’s visibility as a leading cultural and educational hub in Battambang.
The ideal candidate will support the Communications Manager in executing strategic campaigns, coordinating with the departments, and co-managing a small, dynamic communications team. This role supports the execution of communication strategies by creating engaging Khmer-language content, managing digital platforms, and developing campaigns that highlight the work and impact of Phare Ponleu Selpak family including Phare’s Visual & Applied Arts, Performing Arts, Education and Social Support programs.
- School Promotion & Brand Visibility
- Develop campaigns and storytelling strategies that elevate Phare Ponleu Selpak’s profile as a centre for arts, creativity and youth empowerment in Battambang.
- Support outreach to local schools, organizations, artists’ networks, and potential students.
- Plan content that showcases student achievements, school activities, exhibitions, performances, and workshops with the aim to increase student applications.
- Content Creation & Communication
- Write and adapt engaging content in Khmer for digital and print platforms (articles, interviews, press releases, newsletters, social media posts, etc.).
- Support the production of videos, photos, and other visual content highlighting the schools' activities.
- Collaborate with the team members on creating visual storytelling and printed materials.
- Digital Marketing & Social Media
- Manage Khmer-language social media content (Facebook, TikTok, Instagram, etc.) and drive engagement with Cambodian audiences.
- Regularly update the website with fresh school-related content (news, course updates, student spotlights).
- Monitor platform performance and suggest ideas for growth and engagement.
- Manage Salesforce CRM and support basic data analytics to track audience engagement and campaign performance.
- Media, Events & Community Engagement
- Support in organizing and promoting public events, exhibitions, student showcases, and community activities.
- Coordinate local press engagement and maintain relationships with Cambodian media outlets.
- Represent Phare in local networking opportunities, festivals, and community forums as needed.
- Internal Coordination and Support in Team Management
- Work closely with school departments, teachers, and students to collect stories, content, and updates.
- Support the Communications Manager in overseeing communication team activities.
- Assist the Communications Manager in managing team workflows and project timelines.
- Cambodian national with strong writing and verbal communication skills in Khmer and English.
- Bachelor’s degree in marketing, communications, media, or relevant experience in the field.
- At least 3 years of experience, with a strong track record, in communications, PR, or marketing, ideally in education, arts, or nonprofit sectors.
- Confident in using social media platforms and basic design tools (Canva, Meta Business Suite, Salesforce, etc.).
- Photography, video, or design skills are advantage
- Strong organizational and time management skills.
- Passion for arts education, community development, and youth empowerment.
- Strong interpersonal skills and ability to work with a diverse, multicultural team.
Music School Coordinator
Report to: Performing Arts School
Employment type: Full-time; 40 hours/week
Location & Mobility: The position is based in Battambang province, Cambodia. Travel is expected to Phnom Penh and Siem Reap.
Job Purpose:
Under the direct supervision of the Music School Manager, the Music School Assistant/Coordinator is responsible for a blend of administrative, organizational, and logistical tasks to support the Music School's operations. He/she assists with various functions, including class management, room management, assisting with student assessments, class scheduling, event planning, communication, and acting as a liaison between the Music School, teacher, staff, and students.
- Handling daily administrative tasks.
- Assisting with organizing performances, recitals, and other music-related events.
- Responding to inquiries, communicating with the organization and teachers, and serving as a point of contact for the Music School.
- Managing schedules for rehearsals, performances, and classes, and coordinating the use of performance spaces and equipment.
- Maintaining accurate records of instruments, equipment, and other resources within the Music school.
- Keep records of student attendance.
- Assisting with processing forms, and managing expenses.
- Supporting with implementation of projects including tracking of data needed for reporting.
- Any other tasks as may be assigned by the Music School Manager.
- A degree or diploma in music, audio engineering, or a related field can be advantageous.
- Experience in a music environment, particularly with students, is highly valued.
- Additional training in areas like audio production, legal aspects of music, or first aid is highly valued.
- Excellent interpersonal skills to interact effectively with students, parents, and organization are essential.
- Strong communication, problem-solving, and customer service skills are also important.
- Ability to manage music resources, equipment, and student schedules efficiently is important.
- Supporting diverse student needs is required.
- Ability to manage multiple tasks and prioritize work.
- Proficiency in using computer software and Microsoft Office Suite.
- Excellent interpersonal skills and ability to work collaboratively.
- Knowledge of music-related terminology and processes is beneficial.
