Deputy Head of Business Department (1 Position)
Position Summary Expectations - Duties, Responsibilities
Location: Head Office
- Provide guidance and support to regional managers in implementing branch strategies.
- Conduct regular branch visits to assess performance and provide feedback.
- Facilitate communication between branches and head office to ensure alignment.
- Address and resolve operational issues at the branch level.
- Engage with relevant departments and key stakeholders to ensure branch activities align with LOLC’s strategic goals.
- Develop and implement strategies to increase loan portfolio growth.
- Monitor loan performance and take corrective actions as needed.
- Analyze market trends to identify new opportunities for loan products.
- Collaborate with marketing teams and relevant department to promote loan and other financial service products.
- Ensure compliance with lending policies and procedures.
- Implement and monitor internal control systems at the branch level.
- Ensure branches comply with regulatory requirements and internal policies.
- Provide training on risk management practices to branch staff.
- Regularly review and update risk management policies and procedures.
- Coordinate with business department and relevant developments to ensure branch readiness for new products.
- Monitor and evaluate the effectiveness of product delivery at branches.
- Address customer feedback and improve service delivery processes.
- Ensure branches have the necessary resources and support to deliver products.
- Identify training needs and develop training programs for regional and branch managers.
- Implement performance management systems to track and improve performance.
- Develop succession plans for key positions within the branches.
- Prepare and present regular reports on branch performance to senior management.
- Participate in strategic planning and decision-making processes.
- Lead special projects and initiatives as assigned.
- Stay updated on industry trends and best practices.
- Experience: Minimum of 7 years of experience in the banking and financial sector, with at least 5 years in management roles.
- Education: Bachelor’s degree in business administration, Finance, or a related field. A master’s degree is preferred.
- Strong understanding of financial services and products and excellent communication and leadership skills.
- Proven track record in managing and growing loan portfolios with strong risk management and internal control skills.
- Ability to work collaboratively with various departments and teams.
- Strategic thinker with strong analytical skills.
- Leadership: Ability to lead and develop teams effectively.
- Communication: Excellent verbal and written communication skills.
- Analytical Skills: Ability to analyze data and make informed decisions.
- Adaptability: Ability to adapt to changing business environments and priorities.
Senior HR Business Partner (Employee Relations) (1 Position)
Position Summary Expectations - Duties, Responsibilities
Location: Head Office
- Work closely with Branch Managers and Regional Managers on staff retention, staff engagement, disciplinary action and transfer processes.
- Facilitate and provide consultation in promotion, demotion, transfer, career rotation, career mapping and staff recognition in order to ensure the fairness and alignment with internal guidelines.
- Implement succession planning, and talent management processes ensuring accuracy and consistency of information with fair and efficiency.
- Oversee the implementation of code of conduct, corporate culture and value.
- Deal with retention intervention and conduct exit interview when required.
- Conduct employee engagement to understand about staff feeling, career interest, and business challenges and performance.
- Offering counseling services to employees.
- Liaising between employees and management.
- Managing employee complaints.
- Manages and resolves complex employee relations issues. Conducts effective, thorough and objective investigations.
- Analyze information and feedback regarding to people or business issues and work with concern management to find proper solutions.
- Oversee market change related to benefit and business status and update to Head of HR.
- Other tasks assigned by Head of HR.
- Degree in HRM, management, business administration or related field.
- Knowledge in HRBP, Performance Management, Talent Management, and Succession planning.
- Minimum 03-year experiences in HR functions.
- Good staff motivation, engagement and leadership skills.
- Ability to work in complex working environment and change management.
- Computer Literacy.
- Can travel to branches.
- Good verbal and written communication both Khmer and English.
Senior Officer-Software Engineer (Mobile & Backend Technologies) (1 Position)
Position Summary Expectations - Duties, Responsibilities
Location: Head Office
- Design, develop, and maintain secure, scalable Java-based backend services and RESTful APIs.
- Design, develop, and maintain mobile applications for Android and iOS platforms using native (Kotlin/Java, Swift) or cross-platform frameworks such as Flutter or React Native, ensuring performance, security, and seamless user experience.
- Implement integration solutions using ESB ensuring data confidentiality and message integrity.
- Support the development and maintenance of mobile backend services aligned with secure architecture practices.
- Apply OWASP (Open Worldwide Application Security Project) Top 10 principles in all stages of software development, with specific emphasis on input validation, authentication, and access control.
- Collaborate with UI/UX designers and product managers to deliver seamless and secure mobile experiences.
- Optimize mobile applications to ensure high performance, efficient memory usage, and minimal battery consumption, aligning with best practices in mobile development.
- Ensure secure and efficient data synchronization between mobile applications and backend systems.
- Participate in system architecture and design reviews to ensure compliance with internal security standards.
- Conduct secure code reviews, implement logging and monitoring controls, and guide junior developers on best practices.
- Design and maintain databases, ensuring encryption of sensitive data and proper access control enforcement.
- Monitor and validate in-house system configurations and integrations in accordance with IT policy.
- Evaluate and recommend system improvements focused on performance, security, and maintainability.
- Support and handle tasks assigned by management, including urgent security patching and audit preparedness.
- Perform other tasks assigned by management.
- Bachelor’s degree in Computer Science, Software Engineering, or a related field.
- Minimum 3 years of experience in secure Java/J2EE development (Spring Boot, Hibernate, REST APIs).
- Proven experience with low-code or no-code Enterprise Service Bus (ESB) platforms in secure system integration and orchestration will be considered a strong advantage.
- Proficient in secure coding practices, OWASP Top 10, and threat modeling.
- Deep understanding of REST API authentication mechanisms including OAuth 2.0, JWT, and TLS encryption.
- Familiarity with secure DevOps practices including CI/CD, containerization, and automated security testing.
- Proficiency in modern mobile architecture patterns such as MVC, MVVM, and Clean Architecture, with the ability to apply them effectively for scalable and maintainable application design
- Experience in mobile application backend development and API gateway management.
- Knowledge of enterprise databases such as Microsoft SQL Server, Oracle, and MySQL with a focus on secure data handling.
- Strong analytical, debugging, and problem-solving skills.
- Excellent communication skills and ability to work collaboratively across units.
- Experience in the banking or microfinance sector is preferred.
- Fluent in written and spoken English.
- Ability to work under pressure in a fast-paced environment.
System Administrator (Officer) (1 Position)
Position Summary Expectations - Duties, Responsibilities
Location: Head Office
- Prepare documents/guidelines to related tasks.
- Day to day operational tasks such as proactive maintenance, monitoring performance, incident and problem management, backup & recovery across the network configuration.
- Assign user passwords and privilege and maintain data integrity.
- Learn and understand System Administration functionality.
- Work as team to support user and report to supervisor.
- Has self-development by research, training internal and external.
- Bright/Innovation idea for self/team improvement is additional benefit.
- Fully support, configure, maintain and upgrade corporate customer’s networks and in house servers.
- Install and integrate new server hardware and applications.
- Support and administer third-party applications.
- First line support for hardware/ software problems. Monitor problems and report the issue to Local Services Partners or vendors.
- Ensure network security and connectivity.
- Resolve problems reported by end user.
- Bachelor’s Degree in Information Technology or related fields.
- Preferably with a minimum of 1 years MFIs/banking or related fields.
- Hands on experience in networking, routing and switching.
- Knowledge of best practices around management, control, and monitoring of server infrastructure.
- Experience with firewalls, Internet VPN’s remote implementation, troubleshooting, and problem resolution is desired.
- Good communication skills.
- Good in written and oral English.
- Ability to work under pressure.
មន្រ្តីដោះស្រាយបំណុល (5 Positions)
Position Summary Expectations - Duties, Responsibilities
ទីតាំង៖សាខា (ខេត្តស្ទឹងត្រែង ខេត្តកំពត ស្រុកពាមរក៍ ស្រុកស្ទោង និងស្រុកពារាំង
- ចូលរួមជាមួយនាយកនាយិកាសាខា នាយកនាយិការងសាខា និងប្រធានមន្រ្តីប្រឹក្សាលក់សេវាហិរញ្ញវត្ថុ ដើម្បីរៀបចំផែនការប្រមូលបំណុលលុបចេញពីបញ្ជីរួមរបស់សាខា។
- ចូលរួមសហការជាមួយនាយកនាយិការងសាខា ប្រធានមន្រ្តីប្រឹក្សាលក់សេវាហិរញ្ញវត្ថុ និង មន្រ្តីប្រឹក្សាលក់សេវាហិរញ្ញវត្ថុ ដើម្បីជម្រុញការដោះស្រាយបំណុលយឺតយ៉ាវចាប់ពី១៨០ថ្ងៃឡើងទៅ និងដើម្បីប្រមូលបំណុលលុបចេញពីបញ្ជីរបស់សាខាប្រកបដោយប្រសិទ្ធភាព។
- ធានាថាបុគ្គលិកសាខាពាក់ព័ន្ធទាំងអស់មានរបាយការណ៍ បំណុលលុបចេញពីបញ្ជី និងបញ្ជីឈ្មោះអតិថិជនយឺតយ៉ាវបានទាន់ពេលវេលា។
- តាមដានលទ្ធផលការប្រមូលបំណុលរបស់នាយកនាយិការងសាខា ប្រធានមន្រ្តីប្រឹក្សាលក់សេវាហិរញ្ញវត្ថុ និង មន្រ្តីប្រឹក្សាលក់សេវាហិរញ្ញវត្ថុ ដើម្បីផ្តល់ជាដំណោះស្រាយ និងធ្វើការរាយការណ៍ពីឧបសគ្គ ជូននាយកនាយិកាសាខា។
- ចូលរួមរៀបចំឯកសារផ្លូវច្បាប់ពាក់ព័ន្ធនឹងការដោះស្រាយបំណុល។
- រៀបចំរបាយការណ៍ដោះស្រាយបំណុលយឺតយ៉ាវ និងបំណុលលុបចេញពីបញ្ជីរួមទាំងការត្រួតពិនិត្យសំណើរលុបបំណុលចេញពីបញ្ជីរបស់សាខា។
- តាមដានដំណើរការផ្លូវច្បាប់ក្នុងការដោះស្រាយបំណុលសម្រាប់សាខារបស់ខ្លួន។
- ធ្វើការជិតស្និទ្ធជាមួយនាយកនាយិកាសាខាក្នុងការដោះស្រាយបំណុលយឺតយ៉ាវ និងបំណុលលុបចេញពីបញ្ជី។
- មានបរិញ្ញាបត្រផ្នែកគ្រប់គ្រង ទីផ្សារ និងសញ្ញាបត្រដែលមានតម្លៃស្មើ។
- ត្រូវមានបទពិសោធន៍បម្រើការងារជាមួយគ្រឹះស្ថានមីក្រូហិរញ្ញវត្ថុយ៉ាងហោចពីរឆ្នាំ។
- ចេះវិភាគរបាយការណ៍ហិរញ្ញវត្ថុ និងរបាយការណ៍ប្រតិបត្តិការដែលរួមមានកាលវិភាគបង់ប្រាក់ និងរបាយការណ៍ស្ថានភាពបំណុល។
- មានចំណេះដឹងផ្នែកច្បាប់ហិរញ្ញវត្ថុនិងធនាគារ និងច្បាប់កិច្ចសន្យារបស់ព្រះរាជាណាចក្រកម្ពុជា។
- ចេះប្រើកុំព្យូទ័រស្ទាត់ជំនាញ (Microsoft word and Excel)។
- មានជំនាញទំនាក់ទំនង ពូកែសង្កេតអាកប្បកិរិយារបស់មនុស្ស និងមានជំនាញបញ្ចុះបញ្ចូល។
