Outdoor Sales Manager
Position Summary Expectations - Duties, Responsibilities
Benefits:
- Competitive salary
- OT, Gasoline
- Mission pocket money
- Professional development and certification support
- Opportunities to participate in coffee events and competitions
- Staff discounts on coffee and equipment
- Incentives, bonus, allowance based on performance
- Develop and implement effective outdoor sales strategies to meet and exceed company goals.
- Recruit, train, mentor, and manage a team of outdoor sales representatives.
- Identify new business opportunities through field visits, networking, and market research.
- Maintain and grow relationships with existing clients to increase loyalty and repeat business.
- Conduct regular field visits to support and guide sales representatives.
- Monitor sales performance and provide coaching for continuous improvement.
- Collaborate with marketing and product teams to align on campaigns and promotions.
- Prepare and present detailed sales reports, forecasts, and market feedback to senior management.
- Stay updated on industry trends, competitor activities, and market dynamics.
- Handle escalations and ensure a high level of customer satisfaction.
- Ensure compliance with company policies, procedures, and ethical standards.
- Requirements:
- Proven experience (typically 3-5+ years) in outdoor or field sales, with at least 1-2 years in a managerial role.
- Strong leadership and team management skills.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to work independently and under pressure to meet deadlines.
- Strong organizational and time-management abilities.
- Proficiency in CRM software and MS Office Suite.
- Bachelor’s degree in Business Administration, Marketing, or a related field (preferred).
- Key Competencies:
- Customer-centric mindset
- Goal-oriented and self-motivated
- Analytical and strategic thinking
- Problem-solving skills
- Adaptability and resilience
Showroom Sales Executive
Position Summary Expectations - Duties, Responsibilities
Position Overview:
We are looking for an enthusiastic and customer-oriented Showroom Sales Executive to join our team. In this role, you will be responsible for welcoming customers, understanding their needs, presenting suitable products, and closing sales within the showroom environment. You will help ensure a positive shopping experience and contribute directly to the company’s sales objectives.
- Greet and engage with showroom visitors in a friendly and professional manner.
- Understand customer needs and recommend appropriate products or solutions.
- Conduct product demonstrations and provide detailed product information to customers.
- Achieve individual and showroom sales targets.
- Maintain the visual appearance of the showroom according to company standards (product displays, cleanliness, stock levels).
- Follow up with potential leads and build strong relationships to ensure repeat business.
- Stay updated on product features, pricing, and promotions.
- Handle customer queries, resolve complaints, and escalate issues when necessary.
- Collaborate with team members to achieve overall showroom goals.
- Collect customer feedback and provide valuable insights to management.
- Requirements:
- Proven experience (1-3+ years) in showroom sales, retail sales, or customer service roles.
- Strong communication, interpersonal, and negotiation skills.
- Customer-focused attitude with the ability to build lasting relationships.
- Basic understanding of sales principles and customer behavior.
- Basic computer skills (MS Office, POS systems).
- Bachelor’s degree in Business, Marketing, or a related field (preferred).
- Key Competencies:
- Sales-driven and target-oriented
- Professional appearance and demeanor
- Strong presentation skills
- Positive attitude and team spirit
- Problem-solving and adaptability
Barista Trainer
Position Summary Expectations - Duties, Responsibilities
Position Overview:
We are seeking a passionate and experienced Barista Trainer to join our team. The Barista Trainer will be responsible for training customers who purchase our coffee machines, or simply want to learn the skill in coffee preparation. This role ensures that every barista upholds the quality consistency, in making good coffee.
- Deliver comprehensive training programs covering coffee knowledge, brewing techniques, espresso preparation, latte art, and customer service.
- Conduct regular skill assessments and provide constructive feedback and coaching.
- Develop training manuals, visual aids, and learning materials.
- Ensure consistent coffee quality across all outlets by monitoring and mentoring baristas.
- Stay up-to-date with industry trends, new brewing methods, equipment, and coffee knowledge.
- Organize workshops, refresher courses, and advanced barista training sessions.
- Collaborate with management to identify training needs and opportunities to implement best practices.
- Maintain a positive and professional work environment.
- Represent the brand in coffee competitions, events, and exhibitions (if required).
- Requirements:
- Proven experience (2-5+ years) as a professional barista; experience as a trainer is highly preferred.
- In-depth knowledge of coffee beans, brewing techniques, espresso machines, grinders, and other coffee equipment.
- Strong communication, coaching, and public speaking skills.
- Passion for coffee and commitment to maintaining high standards.
- Professional certifications are a plus.
- Good organizational, time management skills problem solving skills.
- Ability to teach and mentor individuals with different backgrounds
- Attention to detail and commitment to quality.
- Ability to work in a fast-paced environment.
- Key Competencies:
- Leadership and mentoring ability
- Attention to detail
- Creativity and innovation in coffee presentation
- Patience and strong interpersonal skills
- Problem-solving and adaptability
Content Writer
Expectations - Duties, Responsibilities
- Create original content for social media, websites, blogs, email campaigns, product descriptions, and other marketing materials.
- Develop visual content including graphics, images, short videos, and reels in collaboration with the design team (or independently).
- Research industry-related topics and trends to ensure timely and relevant content creation.
- Plan, draft, edit, and publish content across different channels while maintaining brand consistency.
- Collaborate with the marketing, product, and design teams to brainstorm new content ideas and campaigns.
- Optimize content for SEO and user engagement.
- Track content performance and audience engagement, and suggest improvements based on data insights.
- Stay up to date with content trends, platform changes, and best practices.
- Requirements:
- Proven experience (typically 1-3+ years) as a Content Creator, Copywriter, or similar role.
- Exceptional writing, editing, and storytelling skills.
- Strong understanding of digital marketing and social media platforms (Instagram, TikTok, LinkedIn, YouTube, etc.).
- Basic graphic design skills (Canva, Adobe Creative Suite, or similar tools).
- Experience with content management systems (e.g., WordPress) is a plus.
- Knowledge of SEO principles and content optimization.
- Ability to manage multiple projects and meet deadlines.
- Bachelor’s degree in Marketing, Communications, Journalism, or a related field (preferred).
- Key Competencies:
- Creativity and innovation
- Attention to detail
- Strong communication and collaboration skills
- Adaptability and ability to work in a fast-paced environment
- Analytical mindset for evaluating content performance
Outdoor Sales
Position Summary Expectations - Duties, Responsibilities
Benefits:
- Competitive salary
- OT, Gasoline
- Mission pocket money
- Professional development and certification support
- Opportunities to participate in coffee events and competitions
- Staff discounts on coffee and equipment
- Incentives, bonus, allowance based on performance
- Identify and approach potential clients through field visits, networking, and cold calls.
- Present, promote, and sell products/services to prospective customers.
- Build and maintain strong, long-lasting customer relationships.
- Understand customer needs and offer tailored solutions to meet those needs.
- Achieve sales targets and outcomes within schedule.
- Conduct regular visits to clients to promote new products and services.
- Prepare and deliver professional sales presentations and proposals.
- Track sales activities, customer interactions, and market feedback accurately in CRM systems.
- Stay updated on product features, market trends, and competitor activities.
- Handle customer objections, negotiate deals, and close sales.
- Provide after-sales support to enhance customer satisfaction and loyalty.
- Requirements:
- Proven experience (1-3+ years) in outdoor or direct sales, preferably in coffee industry
- Excellent communication, negotiation, and interpersonal skills.
- Ability to work independently and manage time effectively.
- High level of motivation, energy, and a goal-driven attitude.
- Basic proficiency in Microsoft Office (Excel, Word, PowerPoint)
- Willing to travel extensively within assigned territory.
- High school diploma or Bachelor’s degree in Business, Marketing, or a related field (preferred).
- Key Competencies:
- Customer focus and relationship-building skills
- Persuasive and confident approach
- Problem-solving and adaptability
- Time management and organizational skills
- Resilience under pressure
