Cashier/ Receptionist
Position Summary Expectations - Duties, Responsibilities
Reporting to: Accounts Executive
Benefits
- Competitive Salary
- Annual Leave, Sick Leave, Maternity Leave and Public Holidays follow to Ministry of Labor
- Seniority Bonus
- NSSF and Life Insurance
- Annual Salary increasement
- Assist in welcome and register patients
- Proficient with payment processes at cashier. For example, open and close cashier, credit card payment, cash payment, refunds, float collection, etc.
- Computer and record total transactions every end of day
- Handle all customers’ enquiries and complaints
- Answer phone calls in a polite manner
- Great customer service for patients at SSMC
- Support operations manager in all adhoc duties
- Candidate must have a Bachelor’s degree in Accounting, Finance or any other related fields
- Basic math and computer skill like Microsoft Word, Excel, and Internet)
- Excellent customer service skills
- Strong communication skills in English and Khmer, both written and spoken
- Be able to follow instruction, and fast learner
- Flexible, honest, hardworking, responsible and willing to learn
- Previous experience in a similar role is an advantage
Accounting Supervisor
Position Summary Expectations - Duties, Responsibilities
Reporting to: CEO
Benefits
- Competitive Salary
- Annual Leave, Sick Leave, Maternity Leave and Public Holidays follow to Ministry of Labor
- Seniority Bonus
- NSSF and Life Insurance
- Annual Salary increasement
- Lead the preparation, review, and verification of accounting records, ensuring accuracy, completeness, and compliance with applicable regulations
- Ensure the accuracy and timely updating of control accounts
- Enter, monitor and review all transactions recorded in the QuickBooks accounting system and reconcile them with control accounts maintained in spreadsheets.
- Oversee and reconcile bank transactions and credit facilities, performing regular bank reconciliations to ensure proper cash flow management.
- Ensure compliance with internal controls and accounting policies
- Reconcile financial data across Point of Sale (POS) and record systems, executing required adjustments to ensure consistency and accuracy
- Develop and update Standard Operating Procedures (SOPs) for the accounting department to improve operational consistency
- Assist the CEO with fund planning, cash flow forecasting, preparation of annual financial plans for all related companies, and monitor actual performance against forecasts to ensure alignment with business objectives
- Perform monthly and yearly closing of accounts and prepare financial statements in compliance with accounting standards
- Oversee and execute tax compliance processes, ensuring timely and accurate submission of tax returns and payment of taxes owed. Inclusive of monthly and annual tax submissions
- Coordinate with auditors, serving as the primary contact for audit-related inquiries and providing necessary documentation
- Supervise and mentor junior team members, ensuring task completion and skill development
- Produce financial information and reports as required, providing management with actionable insights
- Assist with other accounting-related activities as required or delegated by management.
- Bachelor’s degree in accounting
- Minimum 5-10 years of experience in accounting field
- Strong understanding Cambodian Taxation Law
- Proficiency in QuickBooks accounting system
- Strong integrity, commitment, and work ethic
- Ability to work independently and manage pressure to meet deadlines
- Proficiency in English (both written and spoken)
- Strong project management skills
EDP & Clinical Coordinator
Position Summary Expectations - Duties, Responsibilities
Reporting to: CEO
Benefits
- Competitive Salary
- Annual Leave, Sick Leave, Maternity Leave and Public Holidays follow to Ministry of Labor
- Seniority Bonus
- NSSF and Life Insurance
- Annual Salary increasement
- Visiting Doctors Program (Including SSMC specialists partners: Aegis, IHH and Sunway)
- Plan and schedule all EDP visiting schedule. Support all foreign visiting doctors in SSMC coordinate flight, accommodation and ground logistics.
- Key communication and contact person for specialists doctors.
- Manage budget for cost of traveling and coordinate with service provider and vendors to complete logistics and accommodation
- Organize and schedule patient appointments
- Preparation for patient appointment, work with clinical team to ensure smooth work flow
- Follow up on post consultation with patients and doctors to complete services
- Write and prepare patient summary report after every doctors’ visit
- Coordinate with specialists’ clinic and SSMC Marketing team to implement marketing and business development strategies.
- Work with SSMC marketing team to open new patient channels and do patient recruitment
- Clinical Ops and regulatory
- Write, develop and implement policy/protocols/SOP/guideline and workflow with Medical Director and CEO.
- Coordinate, manage, and prioritize multiple tasks and projects simultaneously for various departments and divisions. Must work independently with a high level of organization and productivity.
- Support day-to-day operations and deliver on strategy and operational plans from the planning process.
- Coordinate communications between clinical and admin departments in SSMC and between SSMC and external Specialists doctors for patient cases.
- Manage work flow process between departments
- Manage patient flow throughout SSMC departments
- Maintain, develop and expand medical services in centre with CEO including production of work flow process/protocol and pricing of services.
- Manage and work with authority (Ministries, Govt Institutions etc) on ad hoc project or request from CEO and Management
- Manage and coordinate all required documentations
- Develop and write related workflow for SSMC
Internal Physician
Position Summary Expectations - Duties, Responsibilities
Reporting to: Head of OPD and Urgent Care Services
Benefits
- Competitive Salary
- Annual Leave, Sick Leave, Maternity Leave and Public Holidays follow to Ministry of Labor
- Seniority Bonus
- NSSF and Life Insurance
- Annual Salary increasement
- Responding to patients’ medical problems by referring to their history, carrying out diagnosis, treatment, counseling, and referral, where necessary.
- Ordering lab tests and interpreting the test results.
- Maintaining confidentiality and impartiality at all times.
- Collecting, recording, and maintaining sensitive patient information such as examination results, medical history, and reports.
- Performing minor surgeries.
- Explaining procedures or prescribed treatments to patients.
- Liaising with medical professionals in the community and hospitals.
- Promoting health education in conjunction with other health professionals.
- Meeting targets set by the government for specified treatments, e.g. child immunization/up to date.
- Discussing and evaluating new pharmaceutical products with pharmaceutical representatives.
- Keeping up-to-date with medical developments, treatment, and medication.
- Degree in medicine (essential).
- 5 years of residency training (essential).
- Current state medical license (essential).
- 2-3 years of experience practicing as a primary care doctor.
- Fantastic counseling and listening skills.
- Superb organizational and time management skills.
- Excellent decision-making skills and communication.
- Ability to work under pressure in a fast-paced environment.
- Compassionate nature with the ability to make patients feel at ease.
- Great management and leadership skills.
Renal Nurse – Dialysis
Position Summary Expectations - Duties, Responsibilities
Reporting to: Assistant Nursing Manager
Benefits
- Competitive Salary
- Annual Leave, Sick Leave, Maternity Leave and Public Holidays follow to Ministry of Labor
- Seniority Bonus
- NSSF and Life Insurance
- Annual Salary increasement
- Knowing how to operate the dialysis machine, readying dialysis equipment, priming dialyzer and bloodlines, and cannulating accesses.
- Checking the patient’s vital signs before, during, and after dialysis.
- To ensure that the doctor is provided with all the necessary equipment at the time of the dialysis process
- Overseeing the entire dialysis therapy and monitoring the patient’s response to it, as well as notifying physicians in case of adverse dialysis reactions.
- Conduct health teaching about managing the disease. These include the type of food the patient eats, the level of activity needed, and medications.
- Collaborate with the transplant center and help patients follow-up their cases.
- Educate family and patients about signs and symptoms to watch out for that may indicate abnormalities such as chilling.
- That even if they can’t return to their pre-disease state, there are alternatives to help them increase the quality of their lives.
- Assist the entire dialysis process and answer inquiries and concerns of the patients
- Monitor the patients progress post treatment before going home
- Document these reports and hand them to the concerned doctors
- Assist the patients in taking the prescribed medications and make sure that the patients are following all the instructions given by the doctors
- Display strong decision-making skills in emergency scenarios-Triage incoming patients based on level of injury or illness-Immediately stabilize incoming patients
- Create and maintain incoming patient records
- Work with team of emergency staff to help patients
- Provides general nursing care to patients Observing and recording patients’ behavior.
- Associate/ Bachelor’s degree in Nursing
- Strong medical knowledge
- Current Nursing license issued by Cambodian Council of Nurses
- Have at least two-year experience
- Computer literate in Microsoft Office, Email and Internet.
- Good English communication and interpersonal skills
- Responsible, hardworking with pleasant personality and can work under pressure
Radiologist
Position Summary Expectations - Duties, Responsibilities
Note: This position is for Female
Reporting : Radiology Manager, Head OPD Urgent Care Services
Benefits
- Competitive Salary
- Annual Leave, Sick Leave, Maternity Leave and Public Holidays follow to Ministry of Labor
- Seniority Bonus
- NSSF and Life Insurance
- Annual Salary increasement
- Perform Radiology procedure
- Radiologists specialize in diagnosing and treating injuries and diseases using medical imaging and procedures, including: X-rays, Computed tomography (CT), Magnetic resonance imaging (MRI), Nuclear medicine, Positron emission tomography (PET), Ultrasound
- Manage the daily operations and develop, implement, and monitor plan for patient services in radiology department.
- Monitoring all images submiited to PCAS
- Oversee, maintain, and provide appropriate information and documentation for all department
- Maintaining confidentiality and impartiality at all times.
- Liaising with medical professionals in the community and hospitals.
Radiographer
Position Summary Expectations - Duties, Responsibilities
Note: This position is for Female
Reporting to : Radiology Manager, Head of OPD and Urgent Care Services
Benefits
- Competitive Salary
- Annual Leave, Sick Leave, Maternity Leave and Public Holidays follow to Ministry of Labor
- Seniority Bonus
- NSSF and Life Insurance
- Annual Salary increasement
- Performing Radiology procedures: X-ray and CT scan
- Produce quality radiology images.
- Conduct daily tests before starting case.
- Maintaining and cleaning Radiology equipment’s before and after procedures.
- Explaining patient’s procedure.
- Addressing patients’ concerns before, during and after ultrasound examinations
- Reviewing capture images especially on abnormalities are properly recorded.
- Sending images to PACS.
- Prepared Radiology report within a day.
- Informed referring doctor for urgent medical attention.
- Work under minimal supervision and cooperate with other team members.
- Adapt fast and quality work.
