Various Positions

with AMK Microfinance Institution Plc
This job has already passed the closing date
Job Announcement

BTDC-ID: 18078
Closing Date:
 

Announcement Positions

Digital Banking Support Officer (1 Position)Quality Assurance Manager (1 Position)Senior Quality Assurance Specialist (1 Position)Business Development Manager (1 Position)Senior Business Intelligence Officer (1 Position)

Announcement Description

AMK Microfinance Institution is one of Cambodia’s leading microfinance institutions, with coverage all over the country. AMK employs over 3,600 staff serving almost 1,000,000 clients in nearly 13,000 villages across Cambodia, 91% of all villages. We are looking for a talented and committed individual to join our diversified team, and offering attractive career prospects across branches and departments of our business.

A job at AMK is more than just a paycheck - we support our employees in their development and growth and help them explore their unique strengths.

Announcement Positions

Digital Banking Support Officer (1 Position) Apply Now

  • Category: Computer - General, Computer - Networking, Computer - Programming
  • Type : Job Opportunity
  • Location: Phnom Penh
  • Schedule: Full-time
  • Salary: N/A

Report to : Digital Banking Support Manager

Location : Head Office

Benefits

  • AMK provides a competitive salary package to the employees
  • Salary increment after pass probation
  • Salary increment rate every year
  • Khmer new year bonus
  • Phchum Ben bonus
  • Retirement bonus
  • Staff incentive
  • Staff pension fund
  • Staff retention bonus
  • 100% medical insurance for employee’s spouse and children for local treatment
  • Staff accident insurance 24/7days
  • Staff loan for education purpose with only 2% interest rate per year
  • Staff housing loan with only 5% interest rate per year
  • Allowance for employee and spouse who given birth to the baby
  • Annual leave 18 days per year
  • Staff capacity development and opportunity to promote per job requirement
  • Staff seniority payment
  • Working condition in accordance to the Cambodian Labor Law
  • Staff overseas treatment
Duties
  • Implement or develop new digital banking functionalities on top of the existing functionalities
  • Develop material and user Instruction of each channels (Agent, ATM, OTC, Merchant, MB/IB)
  • Support end users on AMK digital banking system
  • Unit/ticket testing within team
  • Regression testing/UAT on AMK digital banking system
  • Raise ticket, follow up and update in Helpdesk (follow internal SLA)
  • Work with relevant department/vendor to find out solution rectification
  • Performs troubleshooting as required, leads problem-solving efforts by involving vendors and other support use
  • Strengthen support quality and flexible time rotation
  • Provide training and refreshment to master trainer
  • Back up Tasks within team
  • Any task as assign by supervisor
  • Ensure compliance as well as internal and external audit
Requirements
  • Bachelor in Information Technology or related field other related field
  • Strong knowledge in database management Oracle, Ms SQL server, MySQL, ...
  • Strong knowledge in programming languages Java, C#.Net, etc.
  • Knowledge of and experience in software development
  • Good communication and inter-personal skill
  • Ability to analyse the issue system flow and accounting posting transaction in detail
  • Be able to handle multi-task at the same time
  • Be able to work under pressure
  • Can work independently with less supervision
  • Knowledge of microfinance or banking services is an advantage
  • Experience to work or using banking switch, Digital Banking software is an advantage
  • Working knowledge of English
  • At least 1year experience in relevant work
 

Quality Assurance Manager (1 Position) Apply Now

  • Category: Banking / Finance, Computer - General, Exec. / Management
  • Type : Job Opportunity
  • Location: Phnom Penh
  • Schedule: Full-time
  • Salary: N/A

Report to : Senor IT Project Manager

Location : Head Office

Duties
  • Develops, implements, and manages processes to ensure that products meet required specifications for quality, function, and reliability prior to delivery.
  • Identifies and sets appropriate quality standards and parameters for products.
  • Process Review, Improvements and Evaluation.
  • Communicates quality standards and parameters to QA team, Business Analysis team, Development and other appropriate staff.
  • Coordinates product-testing processes.
  • Execute test cases (manual or automated) and analyze results.
  • Conduct post-release/ post-implementation testing.
  • Identifies and analyzes issues, bugs, defects, and other problems, particularly when problems recur in multiple products; recommends and facilitates solutions to these issues.
  • Coordinate with vendor/developer to fix bug/issue.
  • Maintaining Testing Document.
  • Reviews client, customer, and user feedback.
  • Maintains compliance with federal, state, local, and organizational laws, regulations, guidelines, and policies.
  • Research and Explore on Effective Testing Tool to comply with DevOps.
  • Work with Developers to achieve Continuous Integration (CI) by embedding automate testing.
  • Work with cross-functional teams to ensure quality throughout the software development lifecycle.
  • Performs other duties as assigned.
Requirements
  • Bachelor Degree in IT, Banking or related fields.
  • Minimum 5 years of experience as Software Quality Assurance and Tester
  • Organizational and Analytical skills
  • Ability to build an automated testing script process and create scripts
  • Ability to work effectively as a team member and independently
  • Experience creating QA test execution strategies, test plans, test cases, test scripts, updating test matrices andrelease notes and estimating testing efforts
  • Experience creating training material and conduct training
  • Strong experience in digital platform
  • Experience in DevOps is an advantage
  • Ability to act quickly in a crisis situation to make decisions and keep key stakeholders informed of the situation
  • A technical knowledge of IT comprehension is required
  • Hard-working and well-responsible in works
  • Experience in program administration, operating procedures, oversight and monitoring
  • Good integrity, positive attitude, helpful and high commitment, competence and motivation
  • Good spoken and written English
 

Senior Quality Assurance Specialist (1 Position) Apply Now

  • Category: Computer - General, Banking / Finance, Exec. / Management
  • Type : Job Opportunity
  • Location: Phnom Penh
  • Schedule: Full-time
  • Salary: N/A

Report to : Quality Assurance Manager

Location : Head Office

Benefits

  • AMK provides a competitive salary package to the employees
  • Salary increment after pass probation
  • Salary increment rate every year
  • Khmer new year bonus
  • Phchum Ben bonus
  • Retirement bonus
  • Staff incentive
  • Staff pension fund
  • Staff retention bonus
  • 100% medical insurance for employee’s spouse and children for local treatment
  • Staff accident insurance 24/7days
  • Staff loan for education purpose with only 2% interest rate per year
  • Staff housing loan with only 5% interest rate per year
  • Allowance for employee and spouse who given birth to the baby
  • Annual leave 18 days per year
  • Staff capacity development and opportunity to promote per job requirement
  • Staff seniority payment
  • Working condition in accordance to the Cambodian Labor Law
  • Staff overseas treatment
Duties
  • Work with Project team, Development and Business team to create test case/scenario
  • Review and analyze system specifications
  • Execute test cases (manual or automated) and analyze results
  • Evaluate process flow according to technical specification
  • Create logs to document testing phases and defects
  • Carry out regression testing every time when changes are made to the code to fix defects
  • Report bugs and errors to project manager and development team
  • Help to troubleshoot issue
  • Conduct post-release/ post-implementation testing
  • Work with cross-functional teams to ensure quality throughout the software development lifecycle
  • Liaise with cross-functional team to create user manual and training manual
  • Work with Developers to achieve Continuous Integration (CI) by embedding automate testing
  • Conduct training to end users
  • Performs other duties as assigned by Quality Assurance Manager
Requirements
  • Bachelor Degree in IT, Banking or related fields.
  • Minimum 3 years of experience as Software Quality Assurance and Tester
  • Organizational and Analytical skills
  • Ability to build an automated testing script process and create scripts
  • Ability to work effectively as a team member and independently
  • Experience creating QA test execution strategies, test plans, test cases, test scripts, updating testmatrices and release notes and estimating testing efforts
  • Experience creating training material and conduct training
  • Strong experience in digital platform
  • Experience in DevOps is an advantage
  • Ability to act quickly in a crisis situation to make decisions and keep key stakeholders informed of the situation
  • A technical knowledge of IT comprehension is required
  • Hard-working and well-responsible in works
  • Experience in program administration, operating procedures, oversight and monitoring
  • Good integrity, positive attitude, helpful and high commitment, competence and motivation
  • Good spoken and written English
 

Business Development Manager (1 Position) Apply Now

  • Category: Business Administration, Exec. / Management
  • Type : Job Opportunity
  • Location: Phnom Penh
  • Schedule: Full-time
  • Salary: N/A

Report To : Head of Agent Management Department

Location : Head Office


Duties
  • Responsible for international remittance services and local partnership to achieve target plan
  • Develop plan, drive sales execution and marketing activities with team effectively
  • Identify and acquire new potential partners to business growth
  • Maintenance relationship with existing partners
  • Act as contact point for partners to resolve issues and propose better solution for future process
  • Work closely with Product and IT team to implement the new partner projects
Requirements
  • At least Bachelor’s degree or equivalent preferable
  • At least 5 years’ experiences in sales, partnership and/or dealing international partners
  • Good negotiation and communication skills in English
  • Honesty and excellent interpersonal skills
  • Ability to work with cross functional teams
  • Proficient with MS Word, Excel, and PowerPoint
 

Senior Business Intelligence Officer (1 Position) Apply Now

  • Category: Exec. / Management, Computer - Networking, Computer - Programming
  • Type : Job Opportunity
  • Location: Phnom Penh
  • Schedule: Full-time
  • Salary: N/A

Report to : Business Intelligence Manager

Location : Head Office

Duties
  • Defining and optimizing the processes and systems for gathering, managing, visualizing, and reporting on data
  • Developing processes for intake and resolution of internal data requests
  • Understanding stakeholder priorities and having a framework for measuring, monitoring, and managing the work that your team does to support these priorities.
  • Developing metrics, tracking, and regular reporting that allow quick decision making and provide executive leadership with regular analysis of activities and business health.
  • ETL (Extract, Transform and Load) process from multi source into data warehouse.
  • Work closely with Business Development and R&D team to initiate in developing new analytic report to fit with market demand.
  • Perform Data cleaning and Data quality analyst.
  • Performing ad hoc data analysis as per request and produce it in a timely manner.
  • Deriving business insights based on the analyzed data and reports created, offering narrative reports and interpretation as needed.
Requirements
  • Bachelor’s degree required; or related equivalent degree preferred
  • Solid understanding of data structures and algorithms
  • Experience with data and business systems management
  • Advanced computer skills (Oracle Pl/SQL, SQL Server, Analysis services)
  • Knowledge in R, Python and C# is advantage
  • Experience with Report Builder tool(Tableau, Power BI, OBIEE and SSRS) is advantage
  • Experience in Banking or Financial section is preferred
  • Ability to relate positively and professionally with colleagues, vendors, and clients
  • Ability to manage projects and complete tasks by meeting timelines and goals
  • Good critical thinking, analytical, and problem-solving skills
  • Ability to organize, prioritize, and accomplish a variety of tasks or demands
  • Good in problem solving and analysis skills;
 

How to Apply

Interested candidates should apply by sending a CV and a cover letter to: AMK branch and sub-branch offices or Head Office address or E-mail provided in the contact detail.

Attachments:

  • A copy of obtained certificates or confirm letter by the University
  • A copy of national identification, family book, and certificate of birth
  • For additional information, please contact at phone number mentioned in the contact detail or visiting website.
  • AMK is an equal opportunity employment. Qualified women and persons with disabilities are encouraged to apply.

Benefits

  • AMK provides a competitive salary package to the employees
  • Salary increment after pass probation
  • Salary increment rate every year
  • Khmer new year bonus
  • Phchum Ben bonus
  • Retirement bonus
  • Staff incentive
  • Staff pension fund
  • Staff retention bonus
  • 100% medical insurance for employee’s spouse and children for local treatment
  • Staff accident insurance 24/7days
  • Staff loan for education purpose with only 2% interest rate per year
  • Staff housing loan with only 5% interest rate per year
  • Allowance for employee and spouse who given birth to the baby
  • Annual leave 18 days per year
  • Staff capacity development and opportunity to promote per job requirement
  • Staff seniority payment
  • Working condition in accordance to the Cambodian Labor Law
  • Staff overseas treatment
 

Contact Details

Office Address
  •  Phnom Penh Address - Building 285, Yothapol Khemarak Phoumin Blvd. (271), Sangkat Tumnob Tuek, Khan Boeng Keng Kang, Phnom Penh, Cambodia
 
Contact Name
  •   AMK Microfinance Institution Plc
 
Phone
 
Email
 
Website