Cosmetic Seller
- Keeping the Bodia Boutique tidy and clean including sweeping and mopping…etc
- Informing customers about products, offering free testing, and assisting shoppers to find goods and products they are looking for.
- Printing out the invoices when performing sales and exporting the selling reporting sheet form the system.
- Being responsible for processing cash and Card Payments to ensure it matches with invoice.
- Checking products display in the Boutique and making sure they are accurate with attaching price tags on each item
- Checking tester, expiry date of products, lights, sales report, uniform and reporting to Supervisor /Manager
- Working within established guidelines, rules and regulation.
- Other tasks assign by supervisor
- Female only
- The Fresh Graduate will be welcome
- English Skill: Good Level
- Chinese Skill is plus (but not required)
- Team working skill
- Communication and problem solving skill
- Decision making skills
- Effective verbal and listening communications in English
- Very effective organizational skills
- Computer skills Microsoft office, Email, Internet
- Flexible on problem solving
HR Supervisor
Duration: Initial contract length is 1 years
Main contacts: The HR & internal audit Supervisor will depend of:
- Bodia General Manager
- Geolink Head HRA Department
Scope of work
HR & internal Audit work focus on:
- HR Support
- Audit expenses for all Bodia
- Human resources:
- HR functions are the first priority mission of HR & Internal audit Supervisor.
- RECRUITEMENT: Prepare job announcement, shortlist, interview, and select candidates
- Make/renew employment contract, maintain employees updated file.
- Ensure a proper welcome of new employees in the related team. Guarantee a warm welcome with clear training handover by related supervisor and manager.Scale employee salary, benefit, compensation, and appraisal
- Documentation
- Cooperate with Admin Supervisor to Create/update rules/policy/procedure,…
- Occasionally Translation and interpretation
- Office Management
- Control fixed assets
- Oversee security, safety, constructions, building maintenance
- Control on purchase stationary and other equipments
- Public Relations
- Help on Employee dispute resolution
- Organize events (Meeting, Conference, Training and Party) for the company
- At least 2 years of experience in related field of work.
- Bachelor degree in business and administration, management and other related field
- Leadership skill, strong sense of responsibility with good analytical skill, flexible and detail- minded
- Be smart, honest, friendly, hardworking, high initiative and passion
- Good problem-solving skill, team work and considerable.
- Fluent in English (writing and speaking)
- Experience of managing individuals and teams
- Good analytical mind.
- Good communication and reporting skills.
- Ability to Motivate Staff
- Initiative taking person
- Tenacity
- Creativity
- Resilience
Product- Sales Executive
SCOPE OF WORK:
The Bodia Sale Executive will assist the Whole Sales Manager on promoting and selling Bodia products. She/He will maintain and develop good relationship customers in order to increase sale and reach monthly target.
- Branding Image Control: Constantly control the branding on displays. Implement corrective actions and / or training to ensure a constant brand proper representation. Implement the modification decided in cooperation with management.
- Sales Follow Up: Follow up with partner’s representative about the current ordering from clients. Stock must be counted every week or received by email in order to push the customer to order frequently. Implement strategy to motivate re-ordering.
- Payment Collection: The sales executive tracks invoices and payment within terms. He must report to management team and accounting about payment issues.
- Clients’ Management:
- Documents tracking (invoice, stock list…), storage advices at client’s premises.
- Negotiate and treat open issues with clients.
- Such as special promotion or discount, nearly expire products return and / or replacement, loss and / or damage payments.
- Specific notice for consignment customer: establish contract for every new consignment customer, check stock on hand and close balance monthly.
- Bachelor Degree related to the field
- At least 1 year of experience in related field of work
- Good in English
- Experience of managing individuals and teams
- Good analytical mind
- Good communication and reporting skills
- Self-motivated
- Own initiative
- Drive
- Tenacity
- Creativity
- Resilience
Cashier/Receptionist
- Primary focus on operations of the front desk, telephone, sense of guest arrival/departure, and management and stock of main lobby retail area.
- Well versed in all areas of retail/service and available to answer any questions that guests may have and be able to give them extensive feedback and demonstration if applicable; with an ability to execute suggestive and add-on sales.
- Collection and recording of all service/product transactions
- Coordination of guest/therapist booking
- Coordinates the maintenance schedule of aquatic in the lotus pool & elements relating to the spa
- Maintains guest confidentiality and business/spa facility information confidential at all times.
- Coordinates use of other sources of client database to make use of un-booked time slots, cancelled/no-show bookings or appointment blocks.
- Monitors personal performance tracking reports like attendance, training sessions attended, commission/incentives earned, and other work-related reports required.
- Communicates clearly and directly with supervisor and colleagues concerning performance expectations, productivity, and accountability within the team.
- The Fresh Graduate will be welcome
- English Skill: Good Level
- Team working skill
- Communication and problem solving skill
- Decision making skills
- Effective verbal and listening communications skill
- Very effective organizational skills
- Computer skills Microsoft office, Email, Internet
- Flexible on problem solving
Spa Reservation Officer
Scope of work:
The Spa reservation officer in Phnom Penh or Siem Reap Hotel is responsible for fulfilling reservation requests based on spa room availability and customer preferences. He/ she handle correspondence, sending confirmation emails, verifying customer information, promoting spa facilities, and answering to customer inquiries. He / She assist our customers with their booking needs answering customers’ questions, making up selling suggestions, and booking spa rooms by spa location (Phnom Penh and Siem Reap)
- Assisting and advising customers who may be choosing from a variety of spa treatment options.
- Making reservations for customers based on their various requirements and budgetary allowances.
- Checking the availability of spa rooms and Bodia transportation on the customers’ desired treatment dates and time.
- Helping plan treatments by suggesting the ones adapted to customers’ needs
- Verifying steps of payment on site and sending confirmation details to customers coordinating with spa receptionists and managers
- Sorting out any issues that may arise with bookings or reservations.
- Selling and promoting spa treatments and Bodia services
- Answering any questions customers might have about the reservation process.
- Up-selling, when appropriate, by informing customers of additional services or special packages or promotion
- Providing support to customers who may need to amend or cancel a reservation.
- Transfer all contact request to the appropriated persons or managers concerned
- Bookings collection from all channels: Facebook, website, we chat, Trip advisor, phone calls, direct mails, whatsapp, etc…
- Khmer native
- Experience working in sales or public relations, preferably in the hospitality or travel industries.
- Customer-service experience ( 2 years) or Call center experience appreciated
- Excellent written and verbal communication skills in English & Khmer, Chinese is a big plus
- Multi-tasking and time-management skills, with the ability to prioritize tasks.
- Experience in sales
- Proficient in Microsoft Office Suite and all new technologies and applications
- Data entry experience.
- Can adapt easily and work under pressure with busy schedules
- Flexible working hours.
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