Stock Keeper
Position Summary Expectations - Duties, Responsibilities
ORGANIZATION : WESTLINE EDUCATION GROUP Co.,Ltd.
OFFICE/BRANCH : Accounting and Finance Department-Head Office
REPORTS TO : Stock Supervisor/Coordinator
SUPERVISES : N/A
This position is required to play multiple roles pertaining to stock keeping, inventory control, purchasing and delivery of goods (supply chains on schedule). She/he works under the supervision of Supervisor or Coordinator.
- ESSENTIAL FUNCTIONS
- Keeps a record and maintaining cycle counts (at less twice time per month) of the entire inventory in the warehouse;
- Receives and verifying the inventory with the purchase order listings;
- Sorting all goods and stacking them appropriately;
- Assists in the labeling, tagging and packaging of the goods;
- Ensures the timely dispatch of the goods to the branches/the appropriate destinations on schedule;
- Maintains proper documentation processed for the receipt and dispatch;
- Reports loss, damage and any such discrepancies to the supervisor/Coordinator;
- Maintains cleanliness and order in the work place, and complying with all safety norms while carrying out work functions;
- Assist Management find vendor to control cost of goods;
- Assists Supervisor/Coordinator to consolidation goods requirement from branches and prepare requesting to vendor;
- Sends vendor’s invoice and receiving document to Head Cashier by daily;
- Weekly/Monthly Consolidate Stock Report with Ledger of Accountant;
- Protects organization’s value by keeping information confidential;
- Assists Management Follow policies and procedures within generally accepted accounting and finance principles and corporate guidelines to ensure sufficient cash flow, reduced costs and increase revenues;
- Supports external and Internal auditors by provide information requirements;
- Provides Monthly Stock Report with timely on 2th of Next Month and accurate;
- Other Task assign by Management;
- DECISION-MAKING AUTHORITIES
- Check on supporting document for all transactions of receiving and dispatch goods;
- Propose Job Description for Employee of Stock clerks;
- Advise stock task to Stock clerks/workers;
- Other base on Company’s regulations;
- Education Background
- Associate Bachelor or Bachelor Degree of Accounting/Finance/Business.
- Work Related Experience
- At least one years’ experience as Stock Task, Stock Keeper experience is a plus.
- Language
- Fluent in Khmer;
- Good Command of English;
- Other Language is plus.
- Technical Competencies and Skills
- Understanding of Accounting Software, SunSystem, QuickBooks Enterprise is a plus
- Proficiency in MS Office, especially Excel
- Leadership and Communication Skills/Personality Qualities
- Time-management, organizational skills
- Collaborative and flexible style, with a strong service mentality.
- Good Leadership
- Effective communicator at all levels
- Pleasant personality and self-motivation
- Willing to work hard, smart and honest
- Willing to share Knowledge and Work Experiences
- Corporate Competencies
- Strong commitment to Westline Education Group’s Mission, Vision and Values;
- Respect and abide by WEG’s management policies, academic regulations, policies and procedures and guideline;
- Sensitivity and adaptability towards culture, gender, religion, race, nationality, and age.
Seller
Position Summary Expectations - Duties, Responsibilities
ORGANIZATION : WESTLINE EDUCATION GROUP Co., Ltd. (WEG)
OFFICE/BRANCH : Canteen/ Forest Hill International School
REPORTS TO : Administrative Supervisor
SUPERVISES : None
The Seller is responsible for managing the sale of school-related items and services within the school, including snacks, uniforms, supplies, and merchandise. This role requires excellent customer service skills, inventory management, and the ability to work effectively with students, parents, and staff.
- Sales Management
- Assist customers in selecting and purchasing school supplies, uniforms, and other merchandise.
- Process transactions accurately, including cash handling and credit/debit card processing.
- Maintain an organized and visually appealing selling area, ensuring items are displayed properly.
- Provide information to students and parents about products, pricing, and school policies regarding sales.
- Promote special offers and new merchandise to enhance sales and customer engagement.
- Inventory Management
- Monitor and manage inventory levels, ensuring adequate stock of all items for sale.
- Conduct regular inventory checks and assist in stock replenishment.
- Coordinate with suppliers and the Retail Manager for timely orders and deliveries.
- Keep accurate records of sales and stock to identify trends and improve sales strategies.
- Customer Service
- Deliver exceptional customer service, addressing inquiries, concerns, and complaints in a professional and timely manner.
- Foster positive relationships with students, parents, and staff, contributing to a welcoming and friendly environment.
- Assist in organizing promotional events and activities to promote school merchandise.
- Administrative Duties
- Maintain accurate sales records and prepare daily sales reports for management review.
- Assist in the coordination of payment processing and receipt management.
- Support compliance with school policies and regulations in all sales activities.
- General Duties
- Maintain a clean, organized, and safe selling environment, ensuring compliance with health and safety standards.
- Participate in ongoing training and professional development related to sales and customer service.
- Perform other duties as assigned by the Retail Manager or school administration.
- EXPECTED OUTCOMES
- Achieve a minimum 10% increase in sales by assisting customers effectively and processing transactions with less than a 1% error rate.
- Maintain a clean and organized selling area, enhancing customer engagement and feedback regarding the shopping experience.
- Monitor inventory levels to achieve a 95% stock availability rate, minimizing stockouts and ensuring customer satisfaction.
- Prepare accurate sales records and daily reports for management, supporting effective decision-making and streamlined financial operations.
- Ensure compliance with school policies and health standards, contributing to a safe shopping environment and zero compliance issues.
- Embody the values of Westline Education Group in all sales activities, fostering a respectful and inclusive environment within the school community.
- QUALIFICATIONS AND REQUIREMENTS
- High school diploma or equivalent; associate or bachelor's degree in business administration, retail management, or a related field is preferred.
- Previous experience in retail sales or customer service is preferred, especially within an educational environment.
- Strong communication and interpersonal skills, with a focus on customer satisfaction.
- Basic proficiency in Microsoft Office and point-of-sale systems.
- WORKING CONDITIONS
- Based at Forest Hill International School.
- Monday to Saturday, with occasional weekend duties for school events.
- LANGUAGE
- Good English proficiency.
- LEADERSHIP AND COMMUNICATION SKILLS/PERSONALITY QUALITIES
- Strong organizational and multitasking abilities, with attention to detail.
- Ability to work independently and collaboratively as part of a team.
- Demonstrates a positive attitude and a strong work ethic in all interactions.
- CORPORATE COMPETENCIES
- Strong commitment to Westline Education Group’s Mission, Vision, and Values.
- Respects and abides by WEG’s management policies, academic regulations, policies, procedures, and guidelines.
- Sensitivity and adaptability towards culture, gender, religion, race, nationality, and age.
Janitor
Position Summary Expectations - Duties, Responsibilities
ORGANIZATION : WESTLINE EDUCATION GROUP Co., Ltd. (WEG)
OFFICE/BRANCH : Facilities/ Forest Hill International School
REPORTS TO : Admin Supervisor and Operation Officer
SUPERVISES : None
The Janitor is responsible for maintaining a clean, safe, and healthy environment within the school. This role involves performing routine cleaning and maintenance tasks, ensuring that all areas of the school facilities are well-kept and hygienic for students, staff, and visitors.
- Cleaning and Maintenance
- Perform daily cleaning tasks, including sweeping, mopping, vacuuming, dusting, and sanitizing classrooms, hallways, restrooms, and common areas.
- Ensure that all surfaces and facilities are maintained to high standards of cleanliness and hygiene, especially in high-traffic areas.
- Monitor and restock cleaning supplies and materials, ensuring that adequate resources are available for daily operations.
- Waste Management
- Collect and dispose of waste and recyclables properly, following school guidelines for waste management.
- Maintain outdoor cleanliness, including litter pickup and basic landscaping as needed around the school property.
- Health and Safety Compliance
- Ensure compliance with health and safety protocols, maintaining a safe working environment for students and staff.
- Report any maintenance issues or safety hazards immediately to the Facilities Manager.
- Follow established procedures for handling cleaning chemicals and materials, ensuring safety data.
- Routine Maintenance Tasks
- Assist in minor repairs and maintenance tasks as needed, such as changing light bulbs, unclogging drains, and performing basic custodial duties.
- Participate in setting up and tearing down for school events, including moving furniture and equipment as necessary.
- Ensure that school facilities are prepared for use after events or during transitions between activities.
- Collaboration and Communication
- Work collaboratively with other members of the facilities team and school staff to ensure smooth operations.
- Communicate effectively with teachers, staff, and administration regarding cleaning schedules and specific cleaning needs.
- Participate in team meetings and training sessions as required, staying informed about school policies and procedures.
- Professional Development
- Engage in professional development opportunities to enhance cleaning techniques and knowledge of facility maintenance.
- Stay updated on best practices for custodial services and compliance with health and safety regulations.
- Community Empowerment
- Foster a welcoming and positive environment through cleanliness and maintenance, contributing to the school’s image and culture.
- Promote the importance of cleanliness and respect for school facilities among students and staff.
- DECISION-MAKING AUTHORITIES
- Make decisions regarding daily cleaning routines and prioritize tasks based on needs and schedules.
- Communicate with the Facilities Manager regarding additional supplies or support required for effective cleaning operations.
- EXPECTED OUTCOMES
- Maintain high standards of cleanliness across all school facilities, ensuring a safe and welcoming environment for students and staff.
- Effectively manage waste and recyclables, while maintaining outdoor cleanliness to enhance the school's overall appearance.
- Uphold health and safety protocols, actively monitoring for hazards and handling cleaning materials safely.
- Assist in minor repairs and setup for school events, ensuring facilities are ready for use and promptly restored afterward.
- Collaborate with the facilities team and maintain open communication with staff regarding cleaning needs and schedules.
- Embody the values of Westline Education Group and adhere to policies, promoting a positive school culture through diligent maintenance.
- Education Background
- High school diploma or equivalent preferred;
- Relevant training in custodial services or facility maintenance is a plus.
- Work Experience
- Previous experience in custodial services or facility maintenance is preferred but not required.
- Basic knowledge of cleaning techniques, tools, and safety guidelines is beneficial.
- Technical Competencies and Skills
- Ability to operate cleaning equipment and machinery safely and effectively.
- Familiarity with cleaning supplies, chemicals, and proper usage protocols.
- Language Skills
- Proficient in English, both written and spoken; additional language skills are advantageous.
- Interpersonal Skills
- Strong work ethic and attention to detail, with a commitment to maintaining high standards of cleanliness.
- Ability to work independently and as part of a team, demonstrating flexibility and cooperation.
- Corporate Competencies
- Commitment to Westline Education Group’s Mission, Vision, and Values.
- Respect for diverse perspectives and cultural sensitivities within the school community.
- Adherence to WEG’s policies, safety regulations, and ethical standards.
