Social Work Program Coordinator
Position Circumstances
- Career Category: Social Work, Educate/Train/Teaching, Health / Medical - Psychology, Community Development
- Schedule:Full-time
- Salary: Negotiable
Classification: Education Team
Level Senior
Report To: Head of Education
Supervises: Students / SAC’s members
GENERAL DESCRIPTIONS
The Social Work Program Coordinator is responsible for leading and coordinating student welfare, social support, and inclusion programs at EHT Paul Dubrule.
The position plays a key role in supporting disadvantaged students, strengthening student well-being, improving retention, and ensuring equal access to education through social affairs activities, counselling, and community engagement.
The outcomes of this position are expected to:
- Uphold the school’s values and support its mission, vision, and overall strategic direction.
- Promote equal access to education for disadvantaged and vulnerable students.
- Strengthen student well-being, retention, and academic performance.
- Maintain a safe, supportive, and inclusive learning and living environment.
- Strengthen partnerships with NGOs and relevant institutions in support of student development.
- Improve student behavior, motivation, engagement, and life skills.
- Contribute to a strong support system that enables students to successfully complete their studies.
- Adherence and Promotion internally of DIE policies (equality of gender, LGBTQ+, handicap, race, age, religion etc…)
Duties & Responsibilities:
- Leadership of SAC (Social Affairs Committee)
- Lead, coordinate, and supervise the SAC (Social Affairs Committee) activities.
- Plan and manage the recruitment process for scholarship and disadvantaged students.
- Coordinate family visits, home investigations, and social background assessments for applicants and existing students.
- Maintain accurate records and case files for scholarship and supported students.
- Report for the donors
- Manage and support scholarship’s student, including regular meetings and action plans.
- Oversee student dormitory matters in collaboration with relevant staff (well-being, discipline, hygiene, safety, caring, and rules).
- Coordinate support services for students (financial aid, counselling, emergency support, referrals).
- Identify and respond to student social issues in a timely and professional manner.
- Student Coaching and Counselling
- Plan and conduct individual and group counselling sessions for students facing:
- Learning difficulties
- Frequent absenteeism
- Behavioral challenges
- Stress, anxiety, or emotional difficulties
- Family and social problems
- Provide guidance and mentoring to help students improve self-confidence, motivation, and responsibility.
- Work closely with teachers to identify at-risk students early.
- Refer serious cases to professional services when necessary (psychologists, social services, NGOs).
- Maintain confidentiality and professionalism in all counselling cases.
- Monitor and follow up on student progress.
- Working with parents by meeting with the parents to inform student’s information regarding student’s performance and behavior acts at the school, etc.
- Student Recruitment Support & Community Outreach
- Support to promote school program awareness by build relationships with target high schools, NGOs partners, and community partners aims to recruit potential students from disadvantage families.
- Support the education teams in high school visits and career orientation events.
- Support student selection and interview processes during recruitment periods.
- Other, if any
- Professional Development:
- Stay current: learning from colleagues’ development via publications, coursework, in-house workshops, etc.
- Participate in staff development programs, suggest own development needs
- Seek to improve personal practice and learning.
- Additional Responsibilities:
- Show exemplary nature in own behaviors and appearance with students and with our guests.
- Maintain a positive, helpful, and friendly environment.
- Promote and ensure the good reputation of the school (act as a role model to students and staff)
- Collaborate with other departments in related areas and foster a team spirit.
- Attend bi-weekly teaching meetings report on the student’s case and get information from the teachers of other cases to be handle.
- Participate in school events (Open House, Careers Fair, Admissions Day, graduation ceremonies, etc.)
- Networking - establish and maintain relationships with NGOs, foundations, and relevant organizations.
- Administration & reporting (ensure proper documentation of all social work activities such as student welfare cases, scholarship database, counselling and coaching activities, dormitory issues, maintain up-to-date databases of supported students and partners donor requirement reports, etc.)
- Support translation tasks when required (Khmer – English / English – Khmer)
- Other duties will be required by the manager.
Expected Profile of Candidates
Qualifications:
- Bachelor's Degree in Social Work, Psychology, Education, Counseling, Community Development, or related fields
- Master's Degree is preferred
Skills & Knowledge:
General & Technical Skills
- Additional training in student counseling, child protection, safeguarding, or case management is highly desirable
- Minimum 5 years of relevant experience in: Social work or student welfare programs, educational environment or youth development projects, working with disadvantaged or vulnerable youth, at least 2 years in a supervisory/coordination role or in a senior position.
- Experience working with NGOs, donors, government institutions, or development organizations is a strong advantage
- Experience in student recruitment, scholarship programs, dormitory management, or case management is an asset
- Be prepared to adapt flexibly to the different situations that arise in student education.
- Strong knowledge of:
- a. Student counseling techniques and case management
- b. Scholarship/student support program coordination
- c. Psychosocial support for vulnerable students
- d. Safeguarding and child protection policies
- Ability to conduct:
- a. Student interviews and assessments
- b. Family visits and social investigations
- c. Risk assessments and support plans
- d. Strong report writing skills in: English and Khmer (required), French is an advantage
- Excellent computer skills - MS Word, Excel, PowerPoint, Google Workspace, Outlook express, etc.
- Strong planning, organizing, leadership & coordination skills
- Strong problem-solving, conflict resolution and mediation.
- Ability to work independently with minimum supervision
- Work with teachers, management, parents, and partners
- Accept the working conditions - traveling and spend night over for mission for family visits, high school visit, join career fair, meeting with NGOs, and any outreach activities, etc.
Soft Skills
- Excellent communication and interpersonal skills
- Build trust with students
- Professional, empathetic, patient, and non-judgmental attitude
- Committed or inspirit with dedication and heart, and demonstrates strong alignment with the school’s mission and values.
- Other personal qualities - strong sense of integrity, confidentiality, and ethics, responsibility, accountability, flexible and able to work under pressure, passion for youth development, education, and social inclusion.
- Commitment to act as a role model for students and staff
- Respect and uphold school values, standards, and code of conduct
