Senior User Researcher and Stakeholder Engagement Expert
- Career Category: Advisor / Individual Consultant, Research / Development, Social Work
- Schedule:Full-time
- Salary: N/A
Consultant Type: Individual Consultant
Work location: MRC Regional Flood and Drought Management Centre (RFDMC) Phnom Penh, Cambodia
Division: Technical Support Division
Duration/Contract type: 12 Months (August 2026 – July 2027)
Consultancy Type: Service Contract
- English - Fluent
- Master's Degree in Social sciences, development studies, environmental management, service design, public policy, natural resource management, sociology, risk disaster management or relevant interdisciplinary field as a minimum
- Leading user research and stakeholder engagement specifically for service development (such as, in public services, climate, weather, flood, or disaster risk management services) for 5 years as a minimum
- Designing and delivering robust research programs. The candidate must have a proven ability to analyze and synthesize user research findings using a wide range of methodologies and techniques to develop actionable research insights for 5 years as a minimum
- Strong practical experience successfully integrating GEDSI considerations directly into research and engagement activities for 5 years as a minimum
- Significant prior experience working in the Lower Mekong region for 3 years as a minimum
- Demonstrated experience in hydrometeorological services, flood and drought forecasting, early warning systems, climate services, disaster risk reduction, or related fields is highly desirable and will be considered a strong advantage.
- Excellent facilitation, communication, and synthesis skills tailored for complex, multicultural, and multistakeholder environments.
- Proven experience in facilitating participatory processes, stakeholder consultations, and community-based training programs, especially within the context of Mekong countries (Cambodia, Lao PDR, Thailand and Viet Nam).
- A demonstrated willingness to learn and rigorously test new research and engagement techniques that have been utilized successfully elsewhere for the development of weather and climate services.
- Fluency in English (written and verbal) is essential.
- Knowledge of riparian languages is a strong asset.
- Immediate availability will be considered an advantage.