Senior Marketing Officer
Position Circumstances
- Career Category: Sales / Marketing, Business Administration
- Schedule:Full-time
- Salary: Negotiable
The Senior Marketing Officer will play a vital role in developing and executing marketing strategies to strengthen brand visibility and customer engagement across KFK’s restaurant outlets.
Duties & Responsibilities:
- Develop and execute integrated marketing campaigns for food and beverage promotions
- Manage social media platforms, including content creation, scheduling, and performance tracking
- Collaborate with designers and operations teams to ensure brand consistency and appealing customer experiences
- Monitor market trends and competitor activities to identify opportunities for growth
- Coordinate online and offline marketing activities, including events, promotions, and partnerships
- Oversee customer feedback channels and support initiatives to improve service quality
- Prepare marketing reports and provide insights to management for strategic decision-making
Expected Profile of Candidates
Languages:
- Khmer - Good
- English - Good
Qualifications:
- Bachelor's Degree in Marketing, Business Administration, or related field
Work History:
- Marketing, preferably in the food and beverage industry for 3 years as a minimum
Skills & Knowledge:
General & Technical Skills
- Strong knowledge of digital marketing tools and social media platforms
- Excellent communication skills in Khmer and English
Soft Skills
- Ability to work under pressure and manage multiple projects simultaneously
- Creative, proactive, and detail-oriented mindset
- Strong teamwork and leadership skills
- Passion for food and beverage culture
Operation Manager
Position Circumstances
- Career Category: Exec. / Management, Operations Management, Business Administration, Service & Hospitality
- Schedule:Full-time
- Salary: Negotiable
The Store Operation Manager oversees daily outlet activities, ensuring profitability, high-quality service, and compliance with health and safety standards. Key duties include managing budgets, controlling food/labor costs, driving sales targets, supervising staff training, and maintaining inventory, ultimately ensuring operational efficiency and customer satisfaction.
Duties & Responsibilities:
- Direct day-to-day operations to ensure maximum productivity, efficiency, and adherence to company policies, procedures, and brand standards.
- Prepare, analyze, and manage the budgets, and sales targets to minimize costs and maximize profitability.
- Recruit, train, supervise, and mentor staff, ensuring high standards of service, grooming, and performance.
- Monitor stock levels, order supplies, manage supplier relationships, and ensure proper inventory controls are in place.
- Maintain strict sanitation and food safety standards, complying with all local regulations, health guidelines, and safety protocols.
- Monitor service quality to ensure customer satisfaction, resolving customer complaints effectively.
- Prepare regular, detailed reports for upper management regarding sales trends, labor costs, and operational KPIs.
Benefits:
- Competitive salary and performance-based incentives.
- Opportunities for career growth and professional development.
- Supportive and collaborative work environment.
- Staff meals and other company benefits.
Expected Profile of Candidates
Qualifications:
- Bachelor's Degree in Business Administration, Hospitality, or related field
Work History:
- F&B, restaurant, or retail operations management for 3 to 5 years
Skills & Knowledge:
General & Technical Skills
- Strong knowledge of inventory management and cost control
- Proficiency in POS systems and MS Office.
Soft Skills
- Excellent leadership, communication, and organizational skills.
- Proven track record in managing teams, achieving sales targets and driving operational improvements.
- Ability to multitask and work under pressure.
- Flexibility to work evenings, weekends, and holidays.
System & Data Support Officer
Position Circumstances
- Career Category: Computer - General, Computer - Networking
- Schedule:Full-time
- Salary: Negotiable
The System & Data Support Officer supports the daily operation, maintenance, and improvement of digital systems and technology platforms used across KFK outlets. The role ensures systems run smoothly, operational data is accurate, and technical issues are resolved in a timely manner.
The position also assists with basic data preparation, reporting, and system coordination, working closely with operations, finance, marketing, and IT & data analyse teams to support data-driven decision making.
Working Conditions
- May require on-site support at F&B outlets when system issues occur.
- Flexible working hours may occasionally be required during system rollout, upgrades, or critical operational periods.
Duties & Responsibilities:
- Technology & Systems Support
- Assist in the preparation, configuration, and deployment of new systems and digital tools.
- Provide user support and guidance to ensure effective system usage by operational teams.
- Document, track, and escalate system issues to the head of IT and Data Analyst team.
- Support system testing, rollout, upgrades, and post-implementation activities.
- Maintain appropriate user access control and follow internal data security policies.
- Assist with troubleshooting system-related issues across different platforms used by the organization.
- POS & Operational Systems Support
- Provide operational support for POS and other outlet systems used for ordering, billing, payments, and promotions.
- Coordinate with internal teams or vendors for system maintenance, upgrades, and issue resolution.
- Support outlet staff with basic system usage, troubleshooting, and user access management.
- Assist in monitoring system performance and data accuracy to minimize disruption to operations.
- Help troubleshoot operational equipment such as POS terminals, tablets, printers, barcode scanners, and basic network connectivity when needed.
- Data Support & Reporting
- Assist with data collection, data preparation, and data cleaning.
- Support basic data extraction and database queries.
- Help prepare operational reports related to sales, inventory, or system performance.
- Work with the data team to ensure data accuracy and consistency across systems.
Expected Profile of Candidates
Qualifications:
- Bachelor's Degree in Data Science, Computer Science, Information Technology, or a related field
Work History:
- Supporting business systems, digital platforms, data systems, or IT operations for 1 to 3 years is preferred
Skills & Knowledge:
General & Technical Skills
- Basic understanding of business systems, digital platforms, or operational software.
- Familiarity with databases, system integration, and transaction data.
- Basic knowledge of IT hardware and software troubleshooting.
- General awareness of data systems, automation tools, or AI platforms is an advantage.
- Experience with POS or retail/F&B systems is a plus but not required.
- Fresh graduates with relevant internships or strong technical capability are welcome to apply.
Soft Skills
- Strong problem-solving ability and attention to detail.
- Ability to work under pressure during peak operational hours.
- Good communication skills when working with both technical teams and outlet staff.
- Practical and hands-on mindset with strong service orientation.
Procurement (2 Positions)
Position Circumstances
- Career Category: Business Administration, Accounting, Admin / Supervisory
- Schedule:Full-time
- Salary: Negotiable
The position is for Chinese Speaking
We are seeking a motivated and detail-oriented Procurement Coordinator (2 positions) to join our team. This role is ideal for a fresh graduate who is fluent in Chinese (Mandarin) and looking to start a career in the procurement department. You will be responsible for the full purchasing cycle, from stock analysis and supplier coordination to quality inspection and market research.
Duties & Responsibilities:
- Inventory & Purchase Planning
- Review and confirm the current stock list to understand inventory levels before drafting or dropping any Purchase Orders (PO).
- Ensure all purchase requests align with actual business needs to prevent overstocking or shortages.
- Order Management & Tracking
- Execute and follow up on the purchase list with suppliers.
- Monitor delivery dates closely and proactively communicate with suppliers to ensure on-time arrival of goods.
- Receiving & Quality Control
- Strictly adhere to the receiving SOP (Standard Operating Procedure) for all incoming shipments.
- Perform physical quality and quantity checks on all received stocks to ensure they match the Purchase Order and Invoice.
- Returns & Claims Management
- Identify and document any wastage, damages, or discrepancies in received goods.
- Follow up with suppliers for exchanges, credits, or refunds regarding faulty or missing items.
- Sourcing & Market Intelligence
- Conduct regular market research to stay updated on price trends.
- Assist in supplier evaluation (comparing quality, lead times, and costs) to ensure the company gets the best value.
- Reporting
- Prepare and submit a monthly Summary report detailing total spend, supplier performance, and inventory status.
Expected Profile of Candidates
Languages:
- Chinese - Fluent is required
- English - Basic
- Khmer - Basic
Qualifications:
- Bachelor's Degree in Business Administration, or a related field (Fresh Graduates are highly encouraged to apply)
Skills & Knowledge:
General & Technical Skills
- Open for a fresh Graduate.
- Professional fluency in Chinese (Mandarin) is required; must be able to read, write, and speak fluently to communicate with suppliers and handle technical documentation.
- Basic proficiency in English and the local language is sufficient for internal coordination.
- Proficient in Microsoft Excel (for stock lists and reporting).
Soft Skills
- High Accountability: Takes ownership of the "Order-to-Receipt" process.
- Detail-Oriented: Exceptional accuracy when checking stock quantities and quality.
- Integrity: Maintains ethical standards when dealing with suppliers and pricing.
Head of Internal Audit & Risk Assurance
Position Circumstances
- Career Category: Accounting, Accounting - Taxation / Audit, Banking / Finance, Exec. / Management, Business Administration
- Schedule:Full-time
- Salary: Negotiable
The Head of Internal Audit & Risk Assurance is responsible for leading the Group's internal audit function by providing independent assurance over governance, risk management, internal controls, and operational effectiveness across all Business Units. Reporting directly to the CEO, this role partners with senior leadership to identify business risks, strengthen internal controls, improve operational efficiency, and ensure corrective actions are effectively implemented to safeguard the organization's assets and support sustainable business growth.
Duties & Responsibilities:
- Internal Audit & Governance
- Develop and execute the Group's annual risk-based Internal Audit Plan covering financial, operational, compliance, and special audits across all Business Units.
- Evaluate the effectiveness of governance frameworks, internal controls, risk management processes, and compliance with company policies and applicable regulations.
- Review financial records, accounting practices, and business transactions to ensure accuracy, integrity, and compliance with accounting standards and internal policies.
- Prepare clear, objective, and actionable audit reports, presenting key findings, risk exposures, and recommendations to the CEO and senior management.
- Enterprise Risk Management & Internal Controls
- Identify, assess, and prioritize enterprise risks that may impact business operations, financial performance, or regulatory compliance.
- Design and recommend improvements to internal control frameworks, governance practices, and risk mitigation strategies.
- Develop fraud risk assessment and prevention initiatives while leading investigations into suspected fraud, misconduct, or financial irregularities.
- Monitor high-risk business activities and ensure timely resolution of identified control weaknesses.
- Operational Excellence & Process Assurance
- Conduct operational audits across finance, procurement, warehouse, manufacturing, sales, HR, and other business functions to evaluate efficiency, effectiveness, and compliance.
- Identify process inefficiencies, operational bottlenecks, and control gaps, recommending practical solutions to improve productivity, cost efficiency, and business performance.
- Assess procurement, inventory management, cash handling, payroll, fixed assets, and other key operational processes to ensure adequate controls and safeguard company resources.
- Monitor the implementation of agreed corrective actions and report progress to executive management.
- Data Analytics & Business Insights
- Utilize data analytics techniques to identify trends, anomalies, fraud indicators, and operational risks across multiple business functions.
- Perform cross-functional analysis between finance, sales, procurement, inventory, payroll, and operational data to validate accuracy and identify inconsistencies.
- Develop audit dashboards, key risk indicators (KRIs), and management reports to support data-driven decision-making.
- Leadership & Stakeholder Management
- Build, lead, and develop a high-performing Internal Audit & Risk Assurance function by providing strategic direction, coaching, and performance management.
- Establish strong working relationships with Business Unit leaders while maintaining the independence and objectivity of the audit function.
- Coordinate with external auditors, regulatory authorities, consultants, and other stakeholders on audit and compliance matters.
- Foster a culture of accountability, continuous improvement, risk awareness, and ethical business practices across the organization.
Benefits:
- Competitive salary and performance-based incentives
- Opportunities for career growth and professional development
- Supportive and collaborative work environment.
Expected Profile of Candidates
Qualifications:
- Bachelor's Degree in Accounting, Finance, Auditing, Business Administration, or a related field.
Skills & Knowledge:
General & Technical Skills
- Professional certifications such as CIA, ACCA, CPA, CISA, CMA, or CRMA are highly preferred.
- Minimum 8-10 years of progressive experience in Internal Audit, Risk Management, Finance, or Governance, including 5 years in a leadership role.
- Strong knowledge of risk management frameworks, internal controls, corporate governance, and financial reporting standards.
- Experience auditing or overseeing multiple Business Units within a group structure is highly desirable.
- Experience in manufacturing, food production, FMCG, retail, distribution, or multi-business operations is an advantage.
Soft Skills
- Strategic Thinking & Business Acumen
- Enterprise Risk Management
- Internal Audit & Corporate Governance
- Financial Analysis & Internal Controls
- Fraud Risk Assessment & Investigation
- Operational Excellence & Process Improvement
- Data Analytics & Problem Solving
- Leadership & Team Development
- Stakeholder Management & Influencing Skills
- High Integrity, Professional Judgment, and Ethical Standards
