Senior IT Officer & Digital Automation Lead
- Career Category: Computer - General, Computer - Networking, Computer - Programming, Engineering
- Schedule:Full-time
- Salary: Negotiable
The Institut Pasteur du Cambodge (IPC) is seeking a motivated and qualified Senior IT Officer & Digital Automation Lead to reinforce its Information Technology Service.
As a Senior IT Officer & Digital Automation Lead, you will support the head of IT service with implementation of new technologies to sustain the growth of IPC & as well as participate in daily IT administration and support tasks. Additionally, you will be in charge of creating mentoring sessions for IPC staff to increase their IT knowledge and the adoption of our newly implemented MS365 environment. Finally, you will be requested to lead the Digital Process Automation program, that will aim at helping IPC support services in automating some of their tasks, increasing efficiency and internal customers satisfaction.
Recruitment conditions:
- Language: English (High Proficiency)
- Contract: The initial contract is offered for 1 year (renewable)
- Start Date: Available to start as soon as possible
- Remote Work: Possibility to work remotely, subject to job role and management approval
- Support the Head of IT service with:
- Installation & Administration of Windows & Linux servers
- Monitoring of resources
- Backups management
- Support for IT requests (PC, Mac, Printers, Switches problems)
- Automation software engineering:
- Design, develop, and maintain automated workflows using SharePoint 365, Power Automate, and related Microsoft 365 tools.
- Develop SharePoint-based document management systems, lists, forms, and approval workflows.
- Develop IPC intranet and knowledge database. Collaborate with the different support & research units of IPC to ensure the deployment and maintenance of automated applications and Chatbots
- Promote usage of institutional technologies. Lead or participate in internal courses regularly organized by IT for IPC staff.
- Ensure compliance with internal policies and data protection standards.
- Private health insurance including family coverage and life insurance
- NSSF (Health Care, Occupational Risk, Retirement)
- Khmer New Year, Pchum Ben and End-of-Year Bonus
- Annual leave plus an additional day every three years
- Multicultural environment with staff from different nationalities
- Opportunities for growth and career advancement
- English - Fluent is preferred
- Master's Degree in Information Technology, Computer Science, Software Engineering, Data Science or a related field (recent graduates are welcome to apply)
- Experience in IT enterprise environment (Active Directory/Entra ID)
- Experience in virtualization with VMWare ESXi
- Good IT problems troubleshooting skills
- Good overview of the current field of Automation+AI systems
- Operative knowledge of 365 applications/ecosystem (Sharepoint, Onedrive, PowerAutomate)
- Previous experience in developing automation/AI agents (PowerAutomate, N8N, Clawbot)
- Strong project management skills
- Attention to detail and organization necessary to work in a scientific research setting
- Commitment to IPC’s mission in advancing science and public health in Cambodia.
- Problem-solving mindset and capability of interpreting complex project requirements.
- Excellent communication skills
- Ability to work and learn independently
- Adaptability and flexibility in working within a dynamic, multicultural, and interdisciplinary environment
- Capability of team play and willingness of effective knowledge sharing in the unit