Senior IT Officer
The Senior IT Officer is responsible for maintaining the computer networks, providing technical support, installs, and configures hardware and software, and solves technical issues as they arise and ensuring the operating system runs smoothly.
- Installing and configuring computer hardware, software, systems, networks, printers, scanners, CCTV.
- Monitoring and maintaining computer systems and networks.
- Monitoring, maintaining, and communicating school systems.
- Monitoring school gate system.
- Responding in a timely manner to service issues and requests
- Providing technical support across the school
- Setting up accounts for new users
- Repairing and replacing equipment as necessary
- Auditing and reporting of hardware and software inventory
- Ability to prepare documentation for evaluation and recommendation for management approval.
- Testing new technology
- At least 2 years of work experience in a similar functional environment.
- Undergraduate level education in IT or similar fields.
- Knowledgeable in Google Workspace.
- Knowledgeable in Ruijie Network.
- Know how to operate security gate system.
- Experience with BIPO, Amplify and Power school is a plus.
- Basic understanding of CCTV and access control systems
- Good communications skills, both spoken and written in English
- Good listening, negotiation, and interpersonal skills, and Strong analytical skills.