Sales Supervisor
Position Summary Expectations - Duties, Responsibilities
Location: IT Academy STEP Cambodia Institute , Phnom Penh
IT Academy STEP Cambodia Institute is seeking a results-driven Sales Supervisor to manage our student recruitment efforts and ensure the success of our sales team. This role is critical in overseeing student enrollment, motivating and monitoring the sales team, and ensuring we meet or exceed our sales targets.
- Team Leadership: Oversee and lead the Information Department team, providing guidance, support, and training to ensure high performance and motivation.
- Enrollment Management: Develop and implement strategies to drive student enrollment, ensuring we meet monthly and annual enrollment targets.
- Performance Monitoring: Track individual and team performance, analyze sales data, and implement actions to achieve goals.
- Sales Strategy Development: Work closely with the marketing and admissions teams to execute sales strategies to achieve results.
- Client Relationship Management: Maintain relationships with prospective students, ensuring excellent customer service and follow-up throughout the enrollment process.
- Reporting: Prepare and present sales reports to senior management on key performance indicators and progress toward targets.
- Continuous Improvement: Identify areas for process improvements and implement solutions to enhance the effectiveness of the sales team.
- Experience: 4+ years in sales, preferably in education or a related industry, with proven success in meeting and exceeding targets.
- Leadership Skills: team management experience with the ability to motivate and inspire others.
- Sales Expertise: Excellent sales skills with the ability to develop strategies, close deals, and deliver results.
- Communication: Strong verbal and written communication skills in English and Khmer.
- Tech-Savvy: Familiarity with CRM tools, Microsoft Office and other technologies used to monitor and enhance team performance.
- Goal-Oriented: Highly organized with strong time management skills and a focus on achieving objectives.
- Be flexible and open-mind, fast learner.
