Sales Support Executive
Position Circumstances
- Career Category: Business Administration, Accounting, Banking / Finance, Logistics
- Schedule:Full-time
- Salary: Negotiable
Reporting Line: Sale Support Supervisor/Head of commercial Asset Management
Duties & Responsibilities:
- Key Responsibilities:
- Manage customer master data and payment guarantee documentation, including renewals, collection of originals when required, and maintenance of records/trackers.
- Coordinate monthly invoices with outsourced Finance and Asset Management teams, including validation of billing inputs and preparation of supporting documentation.
- Review AR APAC aging reports, follow up on overdue payments with internal and external stakeholders, and coordinate issue resolution to support timely collections.
- Support customers in payment matters (credit notes, offsets, and allocations) and maintain accurate documentation and correspondence.
- Coordinate legal, compliance, and audit requirements, including warning/legal letters and contract amendments, collection of audited financial statements, and provision of supporting evidence for audits.
- Manage commercial administration for operating assets/customers, including customer site visits, ad hoc regional CAM support, and day-to-day coordination with customers, O&M, Finance, and Asset Management/Performance teams.
- Sale Support Part:
- Being a Key person for Sales Support on Communication and SD parts
- Monitoring for daily communication with all types of businesses
- Receiving Orders WP, Lube, CCP monitoring orders volume based on each period and issuing invoices....etc
- Monitoring COCO stations and sales order
- Record all customers' feedback, urgent orders, moving trips, weekends, or cancellation orders in a log file
- Asking the customers’ payments (OD) and tracking payment status (late provided payment) or else
- Explain or summary the financial status of customers for processing to request to release blocked SOs for Swapping, Partner, NW, B2B, and so on
- Month-end closing process performing all SAP and other closing tasks
Expected Profile of Candidates
Languages:
- English - Fluent
- Khmer - Fluent
Qualifications:
- Bachelor's Degree in Business Administration, Finance/Accounting, Economics, or related field
Work History:
- Sales support, billing/invoicing, customer data, or AR/collections (preferably B2B) for 2 to 3 years
Skills & Knowledge:
General & Technical Skills
- Technical Skills: Proficient in MS Office (especially Excel); experience with ERP/accounting systems (e.g., SAP); strong data accuracy, document control, invoicing, AR follow-up, and reporting skills.
- Certification: Not required; finance/accounting training or advanced Excel certification is a plus.
- Knowledge: Sales support and commercial processes; basic contracts and compliance; AR and collections cycle; audit and document retention practices.
- Languages: Proficient in Khmer, Mandarin, and English.
Soft Skills
- Strong communication, attention to detail, customer focus, problem-solving, time management, teamwork, and integrity.
