Sales Supervisor
Position Circumstances
- Career Category: Sales / Marketing, Business Administration
- Schedule:Full-time
- Salary: Negotiable
Department: Lubricant Division
Location: Cambodia
Company: Multico MS Cambodia
Reports To: Sales Manager
The Sales Supervisor is responsible for supervising daily sales activities, supporting the achievement of sales targets, managing customer relationships, and assisting the Sales Manager in expanding the lubricant business throughout Cambodia.
Key Performance Indicators (KPIs)
- Monthly Sales Target Achievement.
- New Customer Acquisition.
- Customer Retention.
- Sales Pipeline Development.
- Timely Reporting.
- Team Productivity and Route Coverage.
Duties & Responsibilities:
- Sales Operations
- Execute sales plans and achieve assigned sales targets.
- Maintain and develop relationships with existing customers.
- Identify and pursue new sales opportunities.
- Conduct regular customer visits and market surveys.
- Promote lubricant products and value-added services.
- Team Supervision
- Supervise and support sales representatives in daily operations.
- Monitor sales activities and ensure compliance with company procedures.
- Provide coaching and guidance to team members.
- Assist in onboarding and training new sales staff.
- Customer Service
- Handle customer inquiries and follow up on quotations.
- Coordinate with internal departments to ensure timely delivery.
- Resolve customer issues professionally and effectively.
- Reporting & Administration
- Prepare sales reports and customer visit reports.
- Update customer databases and sales pipelines.
- Monitor competitors' activities and market trends.
Expected Profile of Candidates
Languages:
- English - Fluent
- Khmer - Fluent
- Chinese - Mandarin - Good is preferred
Qualifications:
- Bachelor's Degree in Business Administration, Marketing, Engineering, or related fields.
Work History:
- Sales experience for 3 to 5 years as a minimum
Skills & Knowledge:
General & Technical Skills
- Experience in lubricants, automotive products, spare parts, industrial equipment, or related sectors preferred.
- Previous supervisory experience is an advantage.
- Proficient in Microsoft Office applications.
Soft Skills
- Strong selling, communication, and interpersonal skills.
- Customer-focused mindset.
- Good organizational and time-management skills.
- Ability to work independently and manage multiple priorities.
