Sales Manager
Position Summary Expectations - Duties, Responsibilities
Report to: Country Manager/Branch Operation Head
- Responsibility
- Execute the selling life cycle (Customer Inquiry, Negotiation, Deal, and Delivery on Time, Payment) of the heavy machinery equipment.
- Manage the sales team performance, teamwork & productivity within KPI given
- Give the Sales team product knowledge through discussion, sharing knowledge session or presentation
- Checking AR and finding solution
- Checking pending contract and update term and conditions
- Controlling stock inventory of the products and make forecast
- Organize and analyze the sales report in weekly basis and report CM/BOH
- Make root caused analysis of Lost of Customer report and make mitigation action plan
- Survey and summary competitors market share and their strategies
- Make strategies through products lead Cambodia market
- Research and develop set up effective branch in province
- Request products training from oversea for sales department
- Analysis lost sale on the market
- Cooperate with ERP department for update database system interface
- Cooperate with marketing department for event planning, design products catalog
- Define best price for customer within limitation given by Country Manager
- Manage customer relationship and engagement long time cooperation
- Recruit agencies /introducers /sub dealer across province, manage relationship and drive the sales performance of sub dealer.
- Recruit salesman and build sales team
- Authority
- Approval of CCO, proposal for RFQ/RFP hard copy / soft copy (ERP Netforce)
- Approval staff leave / car booking / expense
- Approval product discount and term of payment installation.
- Tasks
- Weekly report summit to Superior
- Monthly KPI report review
- Summary monthly business plan
- Daily sales team coaching and soft skills training
- Lead sales to achieve KPI given
- Accompany sales meeting with customers
- Coordination with Integrated Marketing Communication (IMC) and Brand Manager in terms of product knowledge for advertising, special campaign or event purpose
- Make roadshow event launch new products
- Monthly meeting with Sub Dealer within schedule given.
- Accountability
- Price calculation and give to sales to negotiate with customer
