Sales Executive
Position Summary Expectations - Duties, Responsibilities
Position summary:
Achieve sales plan objectives with assigned SME clients and targets by effectively selling DSV’s products.
- Assure the successful client integration.
- Provide information for sales planning and forecast activities (including prospect qualification and local market intelligence).
- Execute sales process. Generate business with assigned SME clients and targets in line with the sales plan.
- To support the Head of Marketing & Sales (HMS) and provide Key Account Management when necessary
- To follow up overseas sales lead, instruction and feed back to overseas
- To handle enquiries or divert enquiries from customers to respective departments
- To issue quotations as per instruction of the HMS or the Managing Director
- To be responsible and coordinate with accounts and keep track of the outstanding of assigned customers
- To follow up on claim handling and complaints in close cooperation with operations and with TSM
- Provide client and target information, maintain CRM
- To take up additional tasks to be assigned by superiors
- Condition and Requirement:
- Sales & Marketing experience
- Communication skills
- Good interpersonal skills
- Good written and spoken English (Chinese is a plus).
- Functional/Industry requirements
- Functional experience in air / sea / customs brokerage.
- Sales experience within logistic industry (minimum 2 years).
- Local market knowledge (customers, competitors, suppliers).
- Expertise and professionalism in customer contacts, understanding of customer need, analysis and resolution of problems and complaints
Operations, Air/Sea
Position Summary Expectations - Duties, Responsibilities
Position summary:
- Manage the booking from customers and Carriers/Airline
- Company applications update
- To carry out daily operations tasks efficiently and work within company’s policies and procedures
- To send shipping advice to overseas stations
- To interface with subcontractors
- To administer proper file opening/closing/checking and preparation for archiving
- To check shipping document
- To process documentation in Forwarder Systems
- To provide document and monitor customs clearance and coordinate with related parties
- To follow up on delivery to customers
- Send the Pre-Alert to customers
- Following up with carriers and delivery of cargo to destination.
- To report and feedback on irregularities, pre-claims, and problems to manager
- To carry out approved proposed improvement/changes on procedures and systems
- To follow up on customer shipment advices and feedback
- Work out quotations for existing customers and providing obtained market information to sales.
- To check and verify documents and update system.
- To work within quotation from M&S and overseas offices.
- To feedback pre-claim details and status to customers.
- To handle incident management and handles customers’ inquiries, complaints, claims follow up, verify credit terms and status, and related issues.
- To verify and post incoming invoices
- To handles customers statistics and reports.
- To take up additional tasks as assigned
- Fresh graduated are encouraged to apply
- Min 1- 2 years’ experience in related field is preferable
- Graduated bachelor’s degree in related filed.
- Good written and spoken English.
- Good PC skills. Good communication skills.
Finance Intern
Expectations - Duties, Responsibilities
- Handle documents to customers for payments
- Welcome customer once they come for payment
- Manage petty cash
- Filing and maintain proper documents
- Assist customers by providing information and resolving their complaints
- Others task required by Manager
- 3rd- 4th year Students or fresh graduated are encouraged to apply
- Demonstrated strong academic results
- Good command of English; Chinese is a plus
- Good Interpersonal communication skill
- Dynamic, fast learner, and open minded
- Computer literate (Microsoft Word, Excel, Power point and Outlook)
