Sales Executive
Position Circumstances
- Career Category: Sales / Marketing, Business Administration
- Schedule:Full-time
- Salary: Negotiable
Report to: Director of Sales & Marketing
Department: Sales & Marketing Department
Schedule: Full-time (44 hours per week)
Duties & Responsibilities:
- Increase PCC ticket and Phare Prod event sales in an assigned territory
- Incentivize / motivate accounts to increase PCC ticket and Phare Prod event sales
- Initiate new and maintain existing account relationships
- Implement and manage sales contracts
- Find creative solutions to overcome objections and obstacles
- Provide accounts with PCC & Phare Prod marketing material
- Coordinate with the marketing and design team for new, innovative material suitable for accounts in the assigned territory
- Seek group and series sales opportunities and liaise with other team members when multiple accounts are involved to close the sale.
- Seek opportunities to make Phare more visible.
- Meet and greet VIP customers and partners at the performances
- Participate in market development activities
- Visit a minimum of 4 – 6 accounts daily and complete the online daily activity report.
- Complete online daily report
- Assist ticketing and accounting department with any issues related to accounts in the assigned territory
- Support private event sales manager
- Perform other tasks reasonably required and assigned by PPSE.
- Other duties and responsibilities as assigned by line manager
Expected Profile of Candidates
Work History:
- Experience in the relevant field are prioritized for 2 years as a minimum
Skills & Knowledge:
General & Technical Skills
- Understanding of digital marketing principles and tools
Soft Skills
- Agility, Determination, and Self-Learning
- Strong presentation and critical thinking skills
- Dynamic, Pro-active, Honest, good behavior, reliable person and highly responsible.
- Excellent English written and verbal communication skills
- Ability to work independently and as part of a team
- Able to work under pressure and demanding work environment
Content Creator
Position Circumstances
- Career Category: Media, Computer - General
- Schedule:Full-time
- Salary: Negotiable + Based on Experience
Report to: Marketing Manager
Department: Sales and Marketing Department
Schedule: Full-time (44 hours per week)
Duties & Responsibilities:
- Assist Marketing Manager creating social media contents such as taking photos and video clips
- Edit and proofread written pieces before publication
- Accompany and greet media, photographers, and bloggers on site
- Create and distribute marketing copy to advertise our products
- Promote content on social networks and monitor engagement (e.g. comments and shares)
- Other duties as assigned by Marketing Manager or Director of Sales & Marketing.
Expected Profile of Candidates
Languages:
- English - Good
- Khmer - Good
Skills & Knowledge:
General & Technical Skills
- Creative and enthusiastic
- Experience with video creation (tiktok)
- Knowledge of photo and video editing apps and software
- Excellent organizational skills
- Experiences in arts and culture is a plus
Soft Skills
- Strong presentation and critical thinking skills
- Good in English and Khmer, spoken and written
- Good Communication and Team work
- Self-motivated, proactive and flexible, friendly working environment.
- Able to work under pressure and demanding work environment
- Punctual, hardworking and ability to work as the team is an essential.
- Dynamic, Pro-active, Honest, good behavior, reliable person and highly responsible.
Corporate Sales Manager
Position Circumstances
- Career Category: Sales / Marketing, Business Administration
- Schedule:Full-time
- Salary: $650 - $800
Phare Performing Social Enterprise is seeking a Corporate Sales Manager to join our Sales and Marketing Team.
This role is key to expanding Phare’s reach by connecting our creative arts offerings with broader corporate and possibly international opportunities. As Corporate Sales Manager, you will be responsible for developing and executing strategic plans to grow corporate sales across group ticket packages, festivals, and private events—both domestically and internationally. You will also cross sell Phare Creative Studio services and will build and maintain strong relationships with corporate clients, understand their marketing and engagement objectives, and craft customized proposals that highlight the unique value of partnering with Phare.
Corporate Sales Manager
- Reports To: Deputy Director of Sales & Marketing
- Location: Based in Phnom Penh, with occasional travel as required
- Working Hours: Full-Time (44 hours per week)
- Gross Salary: USD 650 – 800 per month, based on the candidate’s qualifications.
Duties & Responsibilities:
- Proactively identify and secure new corporate clients and business opportunities, including off-site and on-site engagements.
- Handle the entire sales process from initial inquiry and proposal creation to contract negotiation and closing.
- Build and nurture long-term relationships with corporate clients, sponsors, and event planners to foster loyalty and repeat business.
- Act as the primary liaison between clients and internal teams (operations, production, and artistic) to ensure smooth planning and delivery of customized performances.
- Ensure clear communication and coordination across departments to deliver high-quality client experiences.
- Contribute to the development and execution of integrated sales strategies and marketing plan for all services.
- Represent the organization at trade shows, industry events, and networking functions to enhance visibility and build strategic partnerships.
- Keep a record of company contacts and track sales calls, interactions, opportunities and follow-ups using the CRM (Salesforce).
- Prepare and present regular sales reports and forecasts (monthly, quarterly, and annual) to the Director of Sales and Marketing.
- Monitor sales performance and MICE to achieve revenue targets
- Uphold accountability for assigned tasks and KPIs as directed by the line supervisor.
Expected Profile of Candidates
Skills & Knowledge:
General & Technical Skills
- Proven track record in B2B corporate sales, with a focus on events, entertainment, or a related field.
- Excellent communication, negotiation, and presentation skills.
- Strong interpersonal skills and the ability to build rapport with a diverse range of clients and internal teams.
- Proficiency in CRM software and Microsoft Office Suite.
Soft Skills
- Highly organized with strong project management skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- A passion for the arts and a commitment to Phare's mission of supporting Cambodian youth
- Strong strategic thinking and problem-solving abilities.
Customer Experience Officer
Position Circumstances
- Career Category: Customer Service/Support
- Schedule:Full-time
- Salary: $200 Negotiable + Based on Experience
Report to: Customer Experience Manager
Department: Operation Department
Schedule: Full -time (44 hours per week)
Salary Range: USD 200+ (based on qualification)
Duties & Responsibilities:
- Direct ticket sales, voucher exchange, and online bookings service to clients and agents at the main counter to register into POS system. This implies welcoming the clients, provides them with all request information,
- To handle all the incoming and outgoing correspondence, e-mails concerning seating reservations,
- Double check daily, weekly, and monthly reservations to make sure all the bookings are accurate lodging into the system
- Prepare the POS reports including cash, invitations, vouchers, online, commission, credits Cards,
- Actively prepare the venue, including seating arrangements, gifts, and welcome props, ensuring it is hygienic and tidy.
- Welcome arriving guests and escort them to their assigned seating sections.
- Assist guests during incidents. The employee commit to be trained and refresh emergency procedures as needed.
- collaborate to ensure the safety and comfort of the audience and artists during the circus performance.
- assist sales in the Phare boutique
- thank the audience for their visit; and direct them to the exit.
- Any duties and responsibilities upon requirement by line manager
Expected Profile of Candidates
Languages:
- English - Good
Skills & Knowledge:
General & Technical Skills
- Tourism and customer services experience required
- Strong customer focus and interpersonal skills for building rapport
- understand clearly the customer's needs
- Experience with office technology tools for reservations is prioritized
- The ability to adapt to changing circumstances or last-minute requests
Soft Skills
- Good English communication: speaking and writing.
- Self-motivated, proactive and flexible, friendly working environment.
- Able to work under pressure and demanding work environment
- Punctual, hardworking and ability to work as the team is an essential.
- Dynamic, Pro-active, Honest, good behavior, reliable person and highly responsible
Shop Supervisor
Position Circumstances
- Career Category: Exec. / Management
- Schedule:Full-time
- Salary: $400
Report to: Line Manager
Department: Operation Department
Schedule: Full-time (44 hours per week)
Salary: $400 per month, plus additional employment benefits.
About the Role:
We are seeking a dynamic Shop Supervisor to join our Customer Experience Team.
You will ensure smooth shop operations, maintain an inviting environment, and actively deliver services that create exceptional experiences for our guests.
The ideal candidate require strong organizational skills, leadership ability, and a passion for delivering high-quality service.
Duties & Responsibilities:
- The Shop Supervisor scope of work comprised of but not limited to:
- Guarantee a clean, attractive, and well-organized shop environment before opening (including neat product display and dust-free surfaces).
- Deliver customer experience services such as Phare Insider tours, public speaking, reservation handling, and arts workshops.
- Foster close collaboration within the Customer Experience Team to ensure seamless service delivery.
- Create and maintain a respectful, harmonious, and motivating work environment for all team members.
- Supervise and coordinate team members to ensure efficient boutique operations.
- Monitor inventory levels and manage stock replenishment.
- Ensure compliance with company policies and safety standards.
- Handle customer inquiries and resolve issues promptly.
- Prepare daily/monthly reports on sales and performance.
- Train and motivate team members to achieve targets.
- Any duties and responsibilities upon requirement by line manage
Expected Profile of Candidates
Languages:
- Khmer
- English
Qualifications:
- Bachelor's Degree in Management or a related field such as Tourism
Work History:
- Experience in retail or supervisory role for 3 years as a minimum
Skills & Knowledge:
General & Technical Skills
- Basic knowledge of inventory management and POS systems.
- Knowledge of visual merchandising and team development is a plus.
- Excellent in English and Khmer, spoken and written
- Proficiency in additional languages is an advantage.
Soft Skills
- Strong communication, leadership and organizational skills.
- Ability to work under pressure and multitasks.
- Customer-focused mindset with problem-solving skills.
- Dynamic, Pro-active, Honest, good behavior, reliable person and highly responsible.
