Sales and Event Manager
Position Circumstances
- Career Category: Sales / Marketing, Business Administration, Service & Hospitality, Exec. / Management
- Schedule:Full-time
- Salary: Negotiable
We are currently seeking a highly motivated and creative Sales and Event Manager to lead the planning and execution of events at The Gong, while also supporting event operations at Farmhouse Resort & Spa.
Full-time |Based in Kampong Chhnang Province, Cambodia
Your Role
The Gong Sales and Event Manager will lead client acquisition, sales strategy, and event coordination across our music studio, live shows, and entertainment events. You will be responsible for driving revenue through studio bookings, event partnerships, sponsorships, and ticketed shows — while also managing the successful execution of live productions and client-focused events.
This is a high-impact, outward-facing role that combines business development, event planning, and creative collaboration in a fast-paced entertainment environment.
Employment will be with Smiling Gecko Cambodia.
Duties & Responsibilities:
- Sales & Business Development:
- Generate and convert leads for studio rentals, music recording sessions, live performances, and event bookings
- Develop and maintain relationships with artists, managers, promoters, corporate clients, and creative agencies
- Create customized sales proposals and pricing packages based on client needs
- Identify sponsorship and partnership opportunities for branded events or artist showcases
- Negotiate contracts and close deals aligned with company revenue targets
- Represent the company at industry events, showcases, and networking opportunities
- Event Planning & Coordination:
- Plan and execute in-studio events, music releases, live shows, and private functions
- Coordinate event logistics: venue setup, technical needs, ticketing, hospitality, and scheduling
- Collaborate with production teams, sound engineers, and creative leads to ensure successful event execution
- Serve as the point of contact for clients before, during, and after events
- Ensure all events meet brand standards, run on schedule, and deliver a high-quality guest experience
- Marketing & Promotion Support:
- Work with the marketing team to promote studio services and events through digital, social, and press campaigns
- Provide input on event branding, design, artist lineups, and promotional content
- Track and report on campaign performance, ticket sales, and ROI for events
- Maintain CRM data, sales pipelines, and event metrics
- Guest Coordination and detailed information Management:
- Collaborate advanced detailed information of at least an hour for all the incoming guests from Farmhouse Resort and Spa, Special guests and recordings.
- Receive and welcome guests at The Gong, ensuring they are guided and informed throughout their visit.
Benefits:
- An inspiring work environment on a vibrant 150-hectare development campus including school, vocational training, agriculture, hospitality, arts and culture
- A motivated, multicultural team and supportive advisory network
- Competitive local salary package including housing on campus, health insurance and travel allowance
Expected Profile of Candidates
Languages:
- English - Fluent is preferred
Work History:
- Experience in event coordination, sales, or hospitality management for 3 years
Skills & Knowledge:
General & Technical Skills
- Proven experience in event coordination, sales, or hospitality
Soft Skills
- Strong organizational and time management skills
- Excellent communication and interpersonal abilities
- Creative thinker with a passion for cultural programming and community engagement
- Ability to work independently and collaboratively in a multicultural environment
- Willingness to relocate to rural Cambodia and travel occasionally as required
Tour Guide
Position Circumstances
- Career Category: Tourism, Service & Hospitality
- Schedule:Full-time
- Salary: Negotiable
REPORT TO : Duty Manager
FUNCTION : Sales and Marketing /Hotel and Hospitality
LOCATION : Farmhouse Resort & Spa (Kampong Chhnang Province)
SALARY : Competitive
We are looking for a Tour Guide at Farmhouse Resort & Spa ensures exceptional guest experiences by coordinating tours, supporting front desk operations, and coordinating with departments. This role requires strong communication in Khmer and English, organizational skills, and a proactive, friendly demeanor.
Duties & Responsibilities:
- Tour Guide:
- Informing all SGC departments about project tours taking place.
- Booking and arranging all necessary transportation for the tours.
- Guide and implementation of all tours that are offered within Farmhouse Smiling Gecko.
- Preparing all necessary items which are needed for a tour.
- Provide the best service towards the guest with professional manner.
- Time management according to program and tour itinerary.
- Accompany guests for pickup and drop-off if required.
- The tour guide can even take over the early and late shift at the Front Desk.
- If there are no tours, the Tour Guide actively supports the Front Desk team with all tasks at the Front Desk.
- Front Desk:
- In charge of all preparation for the check-in and check-out of the guests
- Responsible for the invoicing, using the existing templates and lists, Settlement of the daily income
- Responsible for the daily check of the times in the time recording system for staff (Pro Timer)
- In charge of planning the transportation for the guest
- Responsible for the Outlook E-Mail Inbox (info@farmhouse-smilinggecko.com)
- Responsible for the cleanliness at the Front Desk, around the Front Desk and in the Front Desk office
- Nice welcome and care personal farewell of the guest included check-in and check out
- Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
- Delegates daily tasks to Front Desk staff
- Responsible for the quality of service at Front Desk
- In charge of the daily processes at the Front Desk
- Handle all reservation requests (rooms, meetings, and restaurant)
- Handle all requests from guests
- Take care of all associated correspondence in English and Khmer
- Controls cash transactions at the front desk
- Ensure Front Office logbook and tour program are always updated and organized
- In charge of proper invoicing for 3rd parties (DMC, TA, Organizations, Companies…)
- Perform other tasks and duties as assigned by Manager
Benefits:
- Accommodation
- Food
- Insurance
- Other attractive benefits
Expected Profile of Candidates
Languages:
- Khmer - Good
- English - Good
Qualifications:
- Bachelor's Degree in / Diploma Hospitality and Tourism or training course in related tour guide field
Work History:
- At least in guiding or leading group of guests for 2 years
Skills & Knowledge:
General & Technical Skills
- Being able to interact with people from different backgrounds.
- Being able to retain historical facts.
- Having excellent knowledge about points of interest of specific cities.
- Computer skills: Fluency in Microsoft Office (Word& Excel), Internet, E-mail.
- Valid driving license and ability to drive a car is required.
- Having good verbal communication skills both in Khmer and English is a must
Soft Skills
- Communicative ability of different languages is favorable
- Being flexible and proactive.
- Having good presentation skills.
- Being enthusiastic and friendly.
