Risk Management Manager
Position Circumstances
- Career Category: Exec. / Management, Business Administration
- Schedule:Full-time
- Salary: N/A
Duties & Responsibilities:
- This position is responsible for managing the day-to-day operations in RM departments.
- Manage and organize Risk Management team to provide a high standard of Risk Management.
- Dealing: New Account Opening Process, Change Information, Deposit and Withdrawal request.
- Follow up clients’ complaints and requests with related departments.
- Build and maintain client database and filing system.
- Generate summary business report.
- Approve and instruct the risk management team for withdrawal process.
- Monitor of margin in and margin out process in MT4 and MT5 manager in system.
- Monitor clients’ transactions and inform the management about abnormal transactions.
- Manage and arrange manpower to operate daily performance smoothly.
- Be sure Account Opening, Deposit and Withdrawal process are in the right flow.
- Assign task to teamwork related to checking email, answering phone call, and call confirmation.
- Make sure all clients’ requests and complaints are solved timely.
- Submit Deposit, Withdrawal Request List to Finance Department.
- Approve and sign with company’s chop on client agreement.
- Manage and control clients’ enquiry and database.
- Make approval on “Change Information Request and withdrawal request”.
- Support Prepare system problem and website problem report and submit to Management.
- Sending an email to instruct RM officer to margin out from MT4 manager.
- Observe the abnormal trading and clients’ transactions.
- Clearance Settlement
- Risk management Platform MT4 and MT5
Property Manager
Position Circumstances
- Career Category: Sales / Marketing, Business Administration, Exec. / Management
- Schedule:Full-time
- Salary: N/A
Working Hours:
9:00 am to 18:00 pm (9 hours including 1 hour lunch/dinner time), depends on the actual situation for the time shift.
Job Descriptions:
The Property Manager leading the sales team to execute leasing & sales activities,assists the General Manager in carrying out the day-to-day activities of the rental sales.
Duties & Responsibilities:
- The Property Manager reports to the General Manager is also responsible for:
- Seek for new listing
- Maintain a relationship with owners and tenants
- Lease properly for owner and screening of tenants
- To engage and screen potential tenants
- Collect monthly statement from colleague and send to owner monthly
- Assist on necessary maintenance and repairs to the property
- Shall inform the owner about the damage or wear and tear of the inventory and search the service and supply for the owner
- Provide the quote and the duration to fix
- Perform ad-hoc assignments as required
- Have experience in real estate
- Can work independence
- Market research and posting
- Team work, support each other
Customer Service Supervisor
Position Circumstances
- Career Category: Customer Service/Support, Exec. / Management
- Schedule:Full-time
- Salary: N/A
Duties & Responsibilities:
- CS Task
- Online Process
- Check with Account Opening Process
- Create and Update information in MT4
- Send Email to FN and Client
- Check with Change Information Process
- Check with Deposit and Withdrawal Process
- Monthly Check Report Deposit, Withdrawal
- All Forms Edition
- Train New staff about all Customer Service Process
- Business Summary Report
- HubSpot
- Account Opening and Derivative Transaction Report for SERC
- Send Mail Change Personal Information, Reset MT4 Password, Commission Change Confirmation, Commission Change, DR Code Update and Account Termination
- Check Withdrawal Request and Alert in Group Margin out
- Matrix process
- Website (Upload News, Forms and Client Agreement)
- Change Information for client request
- Back Up Folder
- Double check all CS and RM officer work and process
- Any other task assigned by Head of CS and RM Department and Assistant Head
- RM Task
- CCP Monthly Report Submit to SERC
- Deposit and Withdrawal Process
- Deposit and Withdrawal Report
- DB Settlement Process
- DB Settlement Report
- DBs Trading Volume every 25th for management
- Weekly BMs trading Volume to Management
- Summary Business Report
- Every Sale report to management per requested
- Support all DBs
- Do a Presentation all process to new DB
Client Accounting
Position Circumstances
- Career Category: Accounting
- Schedule:Full-time
- Salary: N/A
This position to responsible for providing the best service to visitors and receiving and answering phone call.
Reporting to: Admin Officer/Manager
Duties & Responsibilities:
- Work with admin staff about UTM system
- Issuing monthly statement to sales/ email based on record
- Create monthly invoice to head office
- Work closely with head office accountant
- Managing all owner accounts.
- Other tasks assign by line manager
- Have experience in accounting for 1 year.
- Work Independence.
- Team work.
Receptionist
Position Circumstances
- Career Category: Customer Service/Support
- Schedule:Full-time
- Salary: N/A
This position to responsible for providing the best service to visitors and receiving and answering phone call.
Reporting to: Admin Officer/Manager
Duties & Responsibilities:
- Job requirement for being a professional receptionist
- Keep smiling all the time during greeting visitors and answering the phone call.
- Keep calm while working otherwise it will create a bad impression on the people you come across and the whole organization for which you is working.
- As a receptionist who is responsible for interacting with people and very important to be very good at communication, have to friendly and build good relationship with people.
- The voice has to be sweet, clear and confident.
- Always dress up with the professional uniform and make up all the time.
- Always pay attention to the customer and be the first to asking them (May I help you or anything you need my help)
- Other tasks assign by line manager
